Mazda CX-5 Service Bulletins
589 manufacturer communications on file.
- April 5, 2022•Document ID: 10210902Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 02-003-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain that the steering wheel is off center more than 3ð even when driving straight on a flat road.
Associated Products (13)Associated Documents - April 4, 2022•Document ID: 10210865Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-017-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *Remote function(s) inoperative. *Engine Start / Stop **Door Lock / Unlock **Lights ON / OFF *MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. *If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. *If the reception is good to strong, proceed to the Repair Procedure.
Associated Products (9)Associated Documents - April 4, 2022•Document ID: 10210847Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-016-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryThere are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
Associated Products (12)Associated Documents - April 4, 2022•Document ID: 10210845Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-011-22a
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryThe CX-50 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
Associated Products (1)Associated Documents - April 4, 2022•Document ID: 10210844Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22a
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (8)Associated Documents - March 29, 2022•Document ID: 10209761Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SA-014-22
- Date Added:
- April 6, 2022
- Manufacturer:
- MAZDA
SummaryAccessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
Associated Products (13)Associated Documents - March 25, 2022•Document ID: 10209726Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- DRW47
- Date Added:
- April 6, 2022
- Manufacturer:
- MAZDA
SummaryThe Manual booklet kit inside the vehicle must be replaced with an updated version as the original warranty information is outdated. The repair will be to discard the old booklet kit and replace with a new version. The new booklet will be shipped UPS to the service manager at all affected dealers by March 29-30, 2022, please do not order a new booklet kit.
Associated Products (2)Associated Documents - March 25, 2022•Document ID: 10209724Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- DRW46
- Date Added:
- April 6, 2022
- Manufacturer:
- MAZDA
SummaryThe Apple Car Play and Android Auto (AA/CP) software in the vehicles below needs to be updated to the latest version. The affected vehicles were built with an older version of the software and AA/CP functions may not work correctly. The repair will be a CMU software update via USB stick.
Associated Products (2)Associated Documents - March 24, 2022•Document ID: 10209782Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 04-001/22
- Date Added:
- April 5, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. When first applying the brakes while moving forward at slow speeds. Cause: Due to deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Mass-Production Change: None 2016-2018 CX-9 (Squeak noise): During light braking. Cause: Occurs when the front brake pads have been worn to certain levels. As the pads wear, the chamfer goes away and the grease between the pad and the shim deteriorates. Mass-Production Change: As of Apr. 27, 2018, the chamfer shape of the brake pad was improved to increase durability.
Associated Products (4)Associated Documents - March 17, 2022•Document ID: 10209778Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 01-003/22
- Date Added:
- April 5, 2022
- Manufacturer:
- MAZDA
SummaryThe Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Associated Products (13)Associated Documents - March 16, 2022•Document ID: 10209757Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- SA-013-22
- Date Added:
- April 6, 2022
- Manufacturer:
- MAZDA
SummaryA new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.
Associated Products (4)Associated Documents - March 10, 2022•Document ID: 10209754Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SA-011-22
- Date Added:
- April 6, 2022
- Manufacturer:
- MAZDA
SummaryThe CX-50 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
Associated Products (2)Associated Documents - March 9, 2022•Document ID: 10209752Service Bulletin/Repair InstructionsPOWER TRAIN; WHEELS; EQUIPMENT:MECHANICAL
- Mfr Comm. #:
- SA-006-22a
- Date Added:
- April 6, 2022
- Manufacturer:
- MAZDA
SummaryThere have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Associated Products (14)Associated Documents - March 2, 2022•Document ID: 10209728Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- MT-003/22
- Date Added:
- April 6, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally in high ambient temperatures and the fuel expands. No repair is needed. Explain to the customer not to continue filling after nozzle shut off. Refer customer to Owner's Manual Warning:
Associated Products (3)Associated Documents - March 1, 2022•Document ID: 10209774Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 01-002/22
- Date Added:
- April 5, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a fuel odor at the left / rear area of the vehicle while the engine is idling that usually occurs when the fuel tank is warmed up in hot weather and/or after long distance driving. Depending on wind direction and/or parking environment, the odor may be more noticeable. The odor may be caused by evaporative gas from the gas outlet vent.
Associated Products (2)Associated Documents - February 28, 2022•Document ID: 10208564Service Bulletin/Repair InstructionsSUSPENSION:FRONT:WHEEL BEARING; POWER TRAIN
- Mfr Comm. #:
- SA-006-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummaryThere have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Associated Products (14)Associated Documents - February 25, 2022•Document ID: 10208566Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-007-22a
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles equipped with SiriusXM Travel Link and a Navigation SD Card added by dealer/customer may experience a SiriusXM Travel Link error when selecting Parking Information.
Associated Products (8)Associated Documents - February 23, 2022•Document ID: 10208556Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN; STEERING; SERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 00-001-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummaryMazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Associated Products (13)Associated Documents - February 18, 2022•Document ID: 10208568Service Bulletin/Repair InstructionsPOWER TRAIN; POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- Mfr Comm. #:
- SA-009-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummaryThe new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and locking compound that prevents it from being reused. Refer to GEPC for the correct part number of the Differential Breather. The instructions on MGSS will be updated soon to include replacing the breather when replacing the differential with a new unit.
Associated Products (10)Associated Documents - February 11, 2022•Document ID: 10208584Service Bulletin/Repair InstructionsTRAILER HITCHES; EQUIPMENT
- Mfr Comm. #:
- RF-21-01R
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummaryDue to a revised rear bumper for 2022 CX-5, the accessory trailer tow hitch and trailer hitch harness cannot be installed at this time. The expected timing for availability of a new trailer hitch and harness is Spring 2022.
Associated Products (1)Associated Documents