Mazda CX-5 Service Bulletins
589 manufacturer communications on file.
- June 22, 2022•Document ID: 10215274Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 01-006-22
- Date Added:
- July 6, 2022
- Manufacturer:
- MAZDA
SummaryThis service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Associated Products (13)Associated Documents - June 10, 2022•Document ID: 10215244Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT; UNKNOWN OR OTHER
- Mfr Comm. #:
- SA-039-22
- Date Added:
- July 6, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about scratches on the instrument cluster lens.
Associated Products (13)Associated Documents - June 9, 2022•Document ID: 10215015Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22c
- Date Added:
- July 6, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (9)Associated Documents - June 7, 2022•Document ID: 10215238Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; POWER TRAIN
- Mfr Comm. #:
- SA-038-22
- Date Added:
- July 6, 2022
- Manufacturer:
- MAZDA
SummaryService part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
Associated Products (13)Associated Documents - June 1, 2022•Document ID: 10215358Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-020-22
- Date Added:
- July 6, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a warning message displayed in the center display a few seconds after the brake system warning light in the instrument cluster has flashed for a moment at the time of departure or stop of the vehicle. This is caused by improper control logic of the gateway unit (GWU). To eliminate this concern, the logic of the GWU has been changed so that a failure determination is not made unless a signal of the brake fluid level sensor lowering has been continued for more than 5 seconds.
Associated Products (2)Associated Documents - May 24, 2022•Document ID: 10213185Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 02-004-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
Associated Products (12)Associated Documents - May 20, 2022•Document ID: 10213148Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-034-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummaryWhen the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
Associated Products (9)Associated Documents - May 19, 2022•Document ID: 10213147Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- SA-033-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).
Associated Products (12)Associated Documents - May 12, 2022•Document ID: 10213125Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22b
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (9)Associated Documents - May 9, 2022•Document ID: 10213207Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 16-002-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA03_11026 or later).
Associated Products (4)Associated Documents - May 6, 2022•Document ID: 10213145Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- SA-031-22
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain that the tire sidewalls are distorted or "damaged".
Associated Products (10)Associated Documents - May 6, 2022•Document ID: 10213140Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SA-019-22a
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummaryMazda Connected Services Frequently Asked Questions (FAQs)
Associated Products (9)Associated Documents - May 6, 2022•Document ID: 10213139Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES:DOORS:LOCK; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- SA-017-22a
- Date Added:
- June 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **Door Lock / Unlock **Lights ON / OFF *MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. **If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. **If the reception is good to strong, proceed to the Repair Procedure.
Associated Products (9)Associated Documents - April 27, 2022•Document ID: 10210887Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SA-026-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryApple CarPlay / Android Auto Frequently Asked Questions (FAQs)
Associated Products (13)Associated Documents - April 26, 2022•Document ID: 10210884Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-023-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryA tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and out of their garages to wash the vehicle, etc.). This condition may also occur if the engine is not allowed to warm up after multiple cold starts.
Associated Products (9)Associated Documents - April 19, 2022•Document ID: 10210936Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:HATCHBACK/LIFTGATE
- Mfr Comm. #:
- 09-015-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker's coating surface that reacts with zinc contained in the undercoating and produces the corrosion. To eliminate this concern, a modified undercoating has been established for the liftgate lock striker.
Associated Products (3)Associated Documents - April 19, 2022•Document ID: 10210905Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 04-002-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support.
Associated Products (1)Associated Documents - April 8, 2022•Document ID: 10210933Service Bulletin/Repair InstructionsSEATS; EQUIPMENT
- Mfr Comm. #:
- 09-012-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryAt PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
Associated Products (13)Associated Documents - April 6, 2022•Document ID: 10210879Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-019-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryMazda Connected Services Frequently Asked Questions (FAQ).
Associated Products (9)Associated Documents - April 6, 2022•Document ID: 10210867Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-018-22
- Date Added:
- May 5, 2022
- Manufacturer:
- MAZDA
SummaryThe WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 yellow-colored links with a Type B crankshaft sprocket.
Associated Products (9)Associated Documents