Mazda CX-5 Service Bulletins
589 manufacturer communications on file.
- April 14, 2023•Document ID: 10235584Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-023-23
- Date Added:
- May 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may experience any of the following: Engine no start due to battery discharge Ignition cannot be turned OFF Infotainment remains ON after the ignition is turned OFF Infotainment display is blank Commander switch is inoperative Remote transmitters are inoperative This may be caused by a liquid spill at the front cup holder.
Associated Products (2)Associated Documents - April 12, 2023•Document ID: 10235418Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- 09-019-23
- Date Added:
- May 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain.
Associated Products (3)Associated Documents - April 4, 2023•Document ID: 10235705Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-018-23a
- Date Added:
- May 5, 2023
- Manufacturer:
- MAZDA
SummaryThis service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.
Associated Products (14)Associated Documents - April 3, 2023•Document ID: 10235415Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 09-007-23a
- Date Added:
- May 3, 2023
- Manufacturer:
- MAZDA
SummaryAt PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
Associated Products (21)2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda6+ 1 moreAssociated Documents - April 3, 2023•Document ID: 10235414Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 06-001-23a
- Date Added:
- May 3, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
Associated Products (6)Associated Documents - March 28, 2023•Document ID: 10233685Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-018-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummaryThis service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.
Associated Products (12)Associated Documents - March 28, 2023•Document ID: 10233683Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-009-23b
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Associated Products (14)Associated Documents - March 21, 2023•Document ID: 10233669Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SA-016-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummaryThere are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
Associated Products (19)Associated Documents - March 17, 2023•Document ID: 10233569Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- 16-003-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initialization process with the CMU failing at startup due to a defective circuit board element. To eliminate this concern, the internal hardware (DRAM) of the CMU has been improved.
Associated Products (9)Associated Documents - March 10, 2023•Document ID: 10233674Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SA-015-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummaryMazda Connect Services - Frequently Asked Questions (FAQ)
Associated Products (14)Associated Documents - March 7, 2023•Document ID: 10233564Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- SA-013-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may hear noise from their headlamps. While some noise from the electric motor is normal, it may be louder in one headlamp than the other or both are significantly louder than a known good vehicle.
Associated Products (3)Associated Documents - March 1, 2023•Document ID: 10233704Service Bulletin/Repair InstructionsVISIBILITY; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Mfr Comm. #:
- SA-012-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
Associated Products (20)2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-5Associated Documents - March 1, 2023•Document ID: 10233562Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; ENGINE AND ENGINE COOLING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EXTERIOR LIGHTING
- Mfr Comm. #:
- SA-009-23a
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Associated Products (13)Associated Documents - February 28, 2023•Document ID: 10232299Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-016-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySpeedometer replacement procedure
Associated Products (11)Associated Documents - February 21, 2023•Document ID: 10232306Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- DRW52
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummaryOn certain CX-5 vehicles, the rear seat center headrest may have surface-only cosmetic damage (scratch/tear/dent) due to an inappropriate assembly process. There are 118 subject vehicles in this campaign and the damage rate is expected to be 6-12 total vehicles (5-10%).
Associated Products (1)Associated Documents - February 16, 2023•Document ID: 10232279Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; SEAT BELTS:STATUS INDICATOR SWITCH; SEATS; SEAT BELTS; FORWARD COLLISION AVOIDANCE
- Mfr Comm. #:
- 08-001-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.
Associated Products (3)Associated Documents - February 16, 2023•Document ID: 10232274Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-005-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable. If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies DTC P0126:00, this TSB is not applicable. Diagnose according to the instructions on MGSS online. Due to production variety of the failsafe thermostat integrated in the coolant control valve, engine coolant may enter into a dry hollow in the failsafe thermostat, resulting in unintended opening of the failsafe thermostat at lower temperatures (104-176 °F (40-80 °C)). To eliminate this concern, the production process of the coolant control valve has been modified.
Associated Products (8)Associated Documents - February 13, 2023•Document ID: 10232276Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 04-001-23a
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummaryFront Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disk plateâs surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper-free and the specification of the shims has been changed to a coated spring with tape. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.
Associated Products (3)Associated Documents - February 9, 2023•Document ID: 10232304Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; VISIBILITY; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-010-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
Associated Products (9)Associated Documents - February 7, 2023•Document ID: 10232401Service Bulletin/Repair InstructionsSEATS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-008-23
- Date Added:
- March 4, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ventilation control unit. To eliminate this concern, the material for the circuit of the seat ventilation control unit has been modified.
Associated Products (5)Associated Documents