Mazda CX-5 Service Bulletins
589 manufacturer communications on file.
- September 13, 2023•Document ID: 10243545Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- 04-001-23b
- Date Added:
- October 4, 2023
- Manufacturer:
- MAZDA
SummaryFront Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disk plateâÂÂs surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper-free and the specification of the shims has been changed to a coated spring with tape. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.
Associated Products (4)Associated Documents - August 29, 2023•Document ID: 10241609Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- 09-015-23b
- Date Added:
- September 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the manufacturing process. The fan motor bearing may become worn out during use. To eliminate the noise, the production process at the supplier and the material has been modified. NOTE: It is normal for some noise to occur within the first few seconds after starting the engine, when the front combination lights perform a self check (sweep).
Associated Products (5)Associated Documents - August 28, 2023•Document ID: 10241637Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- SA-050-23
- Date Added:
- September 5, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about scratches on the instrument cluster lens.
Associated Products (25)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 5 moreAssociated Documents - August 28, 2023•Document ID: 10241636Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-021-23b
- Date Added:
- September 5, 2023
- Manufacturer:
- MAZDA
SummaryQi Wireless Charger Symptom Troubleshooting
Associated Products (17)Associated Documents - August 28, 2023•Document ID: 10241635Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-021-23a
- Date Added:
- September 5, 2023
- Manufacturer:
- MAZDA
SummaryQi Wireless Charger Symptom Troubleshooting
Associated Products (17)Associated Documents - August 28, 2023•Document ID: 10241634Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-009-23h
- Date Added:
- September 5, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Associated Products (20)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3Associated Documents - August 16, 2023•Document ID: 10241612Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-037-23a
- Date Added:
- September 3, 2023
- Manufacturer:
- MAZDA
SummaryA new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Dealers can now utilize the Limited Parts Ordering (LPO) page on eMDCS to order the repair parts for 2.5L (with cylinder deactivation) and 2.5L turbo cylinder head repairs. Hotline and MASH authorization is not required to order parts for performing this repair. If there are any questions on part ordering or part status, contact the DAG group for assistance.
Associated Products (10)Associated Documents - August 15, 2023•Document ID: 10241633Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- SA-009-23g
- Date Added:
- September 5, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Associated Products (20)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3Associated Documents - July 28, 2023•Document ID: 10240492Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- SA-044-23
- Date Added:
- August 5, 2023
- Manufacturer:
- MAZDA
SummarySome customers have reported experiencing a one-time popping or clunking sound while driving their vehicle. The noise is most noticeable when duplicating the driving conditions of going up or down an incline while simultaneously making a turn. NOTE: For Mazda6 vehicles, the noise may only be heard once per day. To reproduce the concern, allow the vehicle to sit overnight and then drive it. The noise has been traced to the front stabilizer (sway bar) bushings and the recommended action is the following repair information (if the noise can be duplicated). NOTE: The repair itself is not complex, but accurately replicating the concern may require additional time. To minimize inconvenience to the customer, ensure that they are provided with a loaner vehicle while the diagnosis and repair take place.
Associated Products (4)Associated Documents - July 26, 2023•Document ID: 10240392Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- 09-015-23a
- Date Added:
- August 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the manufacturing process. The fan motor bearing may become worn out during use. To eliminate the noise, the production process at the supplier and the material has been modified. NOTE: It is normal for some noise to occur within the first few seconds after starting the engine, when the front combination lights perform a self check (sweep).
Associated Products (6)Associated Documents - July 24, 2023•Document ID: 10240487Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING; LANE DEPARTURE; POWER TRAIN
- Mfr Comm. #:
- SA-017-23d
- Date Added:
- August 5, 2023
- Manufacturer:
- MAZDA
SummaryThe CX-90 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
Associated Products (2)Associated Documents - July 21, 2023•Document ID: 10240494Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- SA-042-23
- Date Added:
- August 5, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
Associated Products (17)Associated Documents - July 14, 2023•Document ID: 10240489Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- SA-040-23
- Date Added:
- August 5, 2023
- Manufacturer:
- MAZDA
SummarySome customers may experience a squeak noise by the center console, this is caused by the center console rubbing on the seat.
Associated Products (4)Associated Documents - July 11, 2023•Document ID: 10240495Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-027-23b
- Date Added:
- August 5, 2023
- Manufacturer:
- MAZDA
SummarySome customers may experience the following: In-Vehicle Network Malfunction error message, Master Warning light ON, Connected Vehicle Reception Icon shows "X".
Associated Products (15)Associated Documents - July 6, 2023•Document ID: 10240496Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- SA-039-23
- Date Added:
- August 5, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Associated Products (24)2024 Mazda CX-302024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-9+ 4 moreAssociated Documents - July 5, 2023•Document ID: 10240484Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; LATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- SA-009-23F
- Date Added:
- August 5, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Associated Products (16)Associated Documents - June 28, 2023•Document ID: 10238689Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-015-23d
- Date Added:
- July 5, 2023
- Manufacturer:
- MAZDA
SummaryConnected Services, Frequently Asked Questions (FAQ)
Associated Products (16)Associated Documents - June 13, 2023•Document ID: 10238692Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-027-23a
- Date Added:
- July 5, 2023
- Manufacturer:
- MAZDA
SummaryIN-VEHICLE NETWORK MALFUNCTION AND MASTER WARNING LIGHT ON. DTC U3000:04 STORED (DOES NOT APPLY TO 09-001/23)
Associated Products (15)Associated Documents - June 13, 2023•Document ID: 10238680Service Bulletin/Repair InstructionsTIRES; WHEELS
- Mfr Comm. #:
- SA-008-23a
- Date Added:
- July 5, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).
Associated Products (19)2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-5Associated Documents - June 12, 2023•Document ID: 10238681Service Bulletin/Repair InstructionsSTRUCTURE; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; LATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- SA-009-23e
- Date Added:
- July 5, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Associated Products (16)Associated Documents