Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11046506November 16, 2017
AIR BAGS
TAKATA RECALL- RECEIVED LETTER FROM BIG VALLEY FORD AT 3282 AUTO CENTER IN 2016 SAYING THAT AIRBAG NEEDED REPLACEMENT AND THEY WOULD CONTACT US WHEN THEY HAD REPLACEMENT FOR THE AIRBAGS. TO DATE THEY HAVE NEVER CONTACTED US. RECEIVED A NOTICE ABOUT CHAPTER 11 CASE # 17-11375 CONCERNING AIRBAGS. LOOKED UP CAR INFORMATION ON NHTSA SITE AND CONFIRMED CAR HAD RECALL FOR AIRBAG. CALLED BIG VALLEY FORD IN STOCKTON CA. AT 1-800-871-8112 AND WAS TOLD THAT UNTIL SOMEONE TAKES OVER AIRBAG BUSINESS THEY HAVE NO AIRBAGS AVAILABLE TO REPLACE OUR CURRENT DEFECTIVE AIRBAG. THIS WAS LEFT ON OUR VOICE MESSAGE SYSTEM YESTERDAY 11/15/17 AT 4:27PM BY JACKIE AT BIG VALLEY FORD (209-870-4361). MY QUESTION IS WHAT DO WE DO NOW AND HOW DO WE GET THIS DANGEROUS DEFECT FIXED? APPARENTLY FORD DOESN'T PUT AIRBAGS IN THEIR CARS ANY MORE SINCE THEY HAVE NONE TO REPLACE THE ONE THEY CHOSE TO PUT IN THE CAR I DRIVE. HOPEFULLY WE WILL NEVER BE IN AN ACCIDENT WHERE THE KNOWN DEFECTIVE AIRBAG IS DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046201November 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ATHENS FORD (4260 ATLANTA HWY, ATHENS, GA 30606) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046265November 15, 2017
AIR BAGS
TAKATA RECALL I RECEIVED A RECALL LETTER IN JULY OF 2016. NO FIX HAS BEEN MADE AVAILABLE TO ME. I CHECKED WITH THE LOCAL FORD DEALER IN OCTOBER OF 2017. THE FIX IS NOT AVAILABLE. THIS HAS BEEN OVER A YEAR AND NO OTHER NOTICE WAS SENT TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046356November 15, 2017
AIR BAGS
TAKATA RECALL - CONTACTED DEALER HARRIS FORD AGAIN 11/15/2017 AFTER NOTICE FROM TK HOLDINGS, INC: HARRIS FORD HAS NO PARTS AND CLAIM THAT THE PARTS ARE NOT AVAILABLE TO ANYBODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045937November 14, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ADVANTAGE FORD LINCOLN, 1031 CENTRAL AVE, DUARTE, CA 91010) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045961November 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (PENSKE LINCOLN SOUTH POST, SANTA ANNA, CA, 877-549-5971) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046047November 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SUNNYVALE FORD IN SUNNYVALE, CA, 408-522-0200) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046118November 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (JOE RIZZO FORD, 3100 SOUTH HARLEM AVE, NORTH RIVERSIDE, IL, 708-442-7000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046115November 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BLUE SPRINGS FORD AT (800) 524-1848 (3200 NW S OUTER RD, BLUE SPRINGS, MO 64015) AND DICK SMITH FORD AT (816) 353-1495 (9505 E STATE RTE 350, RAYTOWN, MO 64133) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045537November 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045546November 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BAY LINCOLN (641 W 15TH ST, PANAMA CITY, FL 32401, (888) 500-5851) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045576November 13, 2017
AIR BAGS
TAKATA RECALL. NOTHING HAS HAPPENED TO MY CAR AT THIS TIME BUT THE FORD MOTOR COMPANY HAS NOT BEEN ABLE TO GET THE PARTS TO REPLACE MY AIR BAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045621November 13, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2016 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE THAT STOPPED ABRUPTLY. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE DEALER WAS CONTACTED (SHERWOOD AUTOMOTIVE, SALISBURY, MD, 410-548-46), BUT DID NOT ASSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED A TAKATA SETTLEMENT NOTICE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11045623November 13, 2017
AIR BAGS
TAKATA RECALL WE HAVE RECEIVED MULTIPLE NOTICES OF THE RECALL BUT NO NOTICE TO TAKE THE VEHICLE IN FOR THE NEEDED REPAIR OR REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045704November 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045717November 13, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
SERIOUS SAFETY CONCERN AFFECTING MANY LINCOLN MODELS. COULDN'T OPEN THE DRIVER SIDE DOOR AND HAD TO CRAWL OUT TO THE PASSENGER SIDE. THIS IS DANGEROUS IN THE EVENT OF A CAR CRASH. SO MANY VIDEOS ON THE WEB OF THIS PROBLEM. THIS MODEL YEAR SHOULD ALSO BE INCLUDED IN THE DOOR LOCK RECALL. HUGE INCONVENIENCE CRAWLING IN FROM THE PASSENGER SIDE, BUT AT LEAST I'M SMALL. I SURE WOULD FEEL SORRY FOR A BIGGER PERSON. MY VEHICLE WAS ALSO ASSEMBLED AT THE SAME PLANT DURING THE YEAR THE OTHER CARS WERE AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045745November 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (ALBANY FORD SUBARU, 929 SAN PABLO AVE, ALBANY, CA 94706(510) 528-1244) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045737November 13, 2017
AIR BAGS
RECEIVED A NOTICE CONCERNING THE LAWSUIT ON THESE AIRBAGS, AND THE NOTICE TO FIND OUT IF MY VEHICLE WAS ONE INVOLVED. CALLED THE DEALERS AND WAS ADVISED "THERE ARE SO MANY OF THESE PROBLEMS WE HAVE NO PARTS AT THIS TIME AND DON'T KNOW WHEN TO EXPECT PARTS, CALL BACK" IT MAY BE OVER A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045278November 11, 2017
AIR BAGS
TAKATA RECALL: RECEIVED RECALL NOTICE 17V024 - CONTACTED DEALER TWICE SINCE THEN AND NO SOLUTION HAS BEEN OFFERED AND NO IDEA OF WHEN IT WILL BE RESOLVED - LINCOLN HAS NO SOLUTION EVEN THOUGH RECALL WAS ISSUED IN SPRING 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045313November 11, 2017
AIR BAGS
I WAS MADE AWARE OF PASSENGER AIR BAG RECALL. I CONTACTED DEALER AND WAS TOLD THEY DO NOT HAVE PARTS AND CAN NOT TELL ME WHEN I CAN HAVE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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