Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11055522December 19, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCHUMACHER LINCOLN OF DEL RAY IN DEL RAY, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055208December 18, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. WHILE DRIVING AT AN UNKNOWN SPEED, THE PANORAMIC MOON ROOF SHATTERED WITH A LOUD NOISE. THE CONTACT STATED THAT SEVERAL PIECES FLEW OFF THE VEHICLE, BUT CAUSED NO INJURIES. THE VEHICLE WAS TAKEN TO LINCOLN OF TROY (1950 W MAPLE RD, TROY, MI 48084, (248) 643-6600), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER INFORMED HIM THAT AN OBJECT COULD HAVE STRUCK THE PANORAMIC MOON ROOF. THE CONTACT WAS REFERRED TO HIS AUTO INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055302December 18, 2017
AIR BAGS
TAKATA RECALL I KEEP GETTING THE RUN AROUND FROM THE DEALERSHIP AND CUTOMER SERVICE. I ALSO WASN'T ABLE TO SELL MY CAR AS A TRADE IN BECAUSE THEY SAID "WE CAN'T SELL THAT, IT'S A LIABLITITY, SO WE HAVE TO SEND TO AUCTION", THEN OFFERED ME A LOW LOW PRICE, SO I KEPT IT, AND THERE IT SITS. I AM LOOKING AT JUST DISABLIING IT, I HAVE 6 GRANDSKIDS~3 CAN RIDE IN THE FRONT SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055389December 18, 2017
AIR BAGS
WRITING FOR AN ELDERLY FRIEND WHOSE CAR WAS PART OF THE AIRBAG RECALL. HE LIVES IN A RURAL REMOTE COMMUNITY AND THE NEAREST DEALERSHIP IN PORT ANGELES INFORMED HIM THEY WERE NOT DOING THESE REPLACEMENTS. WE DO NOT KNOW WHERE TO DIRECT HIM TO TAKE HIS VEHICLE. HE LIVES IN FORKS WA (98331)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054996December 15, 2017
AIR BAGS
TAKATA RECALL. GOT RECALL NOTICE IN THE MAIL FOR A FAULTY AIRBAG. WENT TO DEALERSHIP WHERE VEHICLE WAS PURCHASED, AND LISTED AS A DEALERSHIP CAPABLE OF FIXING THE ISSUE ON THE TAKATA RECALL WEBSITE, AND THEY INFORMED ME THEY DIDN'T NOR WERE THEY GOING TO HAVE THE REPLACEMENT PARTS IN STOCK ANY TIME SOON. I WANT THIS ISSUE FIXED, FREE OF CHARGE, BEFORE AN ACCIDENT OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055001December 15, 2017
SERVICE BRAKES
AFTER ABS ACTIVATION ON A SNOWY ROAD, BREAK PEDAL NEEDS MUCH LONGER TRAVEL TO ENGAGE BRAKES THAN BEFORE THE ABS WENT OFF. PEDAL FEELS SPONGY AND REQUIRES MUCH GREATER DISTANCE BEFORE THE BRAKES FEEL LIKE THEY BEGIN TO APPLY. MULTIPLE ABS STOPS, 100 MILE OF TRAVEL AND A DAY OF NOT DRIVING IT HAVE NOT MADE THE PROBLEM ANY BETTER. CAR IS 2009 MKZ WITH 81000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054485December 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PALMETTO FORD LINCOLN AT (843) 571-3673 (1625 SAVANNAH HWY, CHARLESTON, SC 29407). THE DEALER STATED THAT THEY HAD NO KNOWLEDGE OF A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054109December 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JARRETT FORD (38300 DICK JARRETT WAY, DADE CITY, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED FORD COMPANY SAYS IT IS STILL LOOKING FOR A AIRBAG REPLACEMENT COMPANY TO PRODUCE THE RECALLED. UPDATED 8/27/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054185December 12, 2017
AIR BAGS
I HAVE RECEIVED TWO NOTICES BY MAIL FROM TK HOLDINGS. FIRST NOTICE SAID THERE WERE NO REPLACEMENT AIRBAGS AVAILABLE YET AND TO WAIT FOR SECOND NOTICE. SECOND NOTICE IS OF THEM FILING BANKRUPTCY AND TO CONTACT MY LOCAL DEALER FOR FREE REPAIR. I CONTACTED WITT LINCOLN AND THEY SAID THEY DO NOT HAVE REPLACEMENT PARTS. HOW DO I GET FREE AIRBAG REPLACEMENT? I HAVE NOT HAD AN ACCIDENT BUT NEED TO GET THIS FIXED BEFORE I DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054190December 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALERS (PORTER FORD, 600 OGLETOWN RD, NEWARK, DE 19711 (302) 738-0800) AND (SPRINGFIELD FORD LINCOLN, 50 BALTIMORE PIKE, SPRINGFIELD, PA 19064 (610) 544-0700) WERE CONTACT AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER STATED THAT A SECOND NOTICE WOULD BE SENT ONCE PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053909December 11, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILTON LINCOLN IN SUMTER, SOUTH CAROLINA 29150 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053935December 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LITHIA FORD LINCOLN (195 E AUTO CENTER DR, FRESNO CA 93710, PHONE: (559) 435-8400), BUT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/24/18 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053973December 11, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (FIVE STAR FORD STONE MOUNTAIN LLC, 3800 HIGHWAY 78 W, SNELLVILLE, GA 38039) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/24/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053748December 10, 2017
AIR BAGS
TAKATA RECALL HAVE NEVER RECEIVED THE PART. HAS BEEN FROM JUNE OF 2016. I HAVE CONSTANTLY CALLED YOU AND THE DEALERSHIPS ASKING IF PART IS IN YET AND THEY ALWAYS TELL ME NO. THE VEHICLE HAS BEEN IN MOTION. ON CITY ST.,HIGHWAYS AND EXPRESSWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053692December 9, 2017
AIR BAGS
TAKATA RECALL I HAVE CALLED THE LINCOLN DEALER IN VENTURA COUNTY (OXNARD) AND ALSO THE FORD DEALER IN THOUSAND OAKS AND ASKED TO BE PUT ON A WAITING LIST FOR AN AIR BAG. I HAVE NEVER HEARD BACK FROM EITHER ONE AND THIS HAS BEEN A FEW YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053427December 8, 2017
SEATS
HEATED SEATS FAILED IN USE...PRECEDED BY A BURNING SMELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053528December 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (JAMES HODGE FORD LINCOLN INC, 1200 N MAIN ST, MUSKOGEE, OK 74401 (918) 608-8713) WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT ABLE TO BE SERVICED UNTIL THE SPRING OF 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053353December 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16S26000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON JUNE 1, 2016. THE DEALER (YAKLIN FORD, 1200 N HWY 288 B, RICHWOOD, TX 77531, 979-265-4224) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053371December 7, 2017
AIR BAGS
RECEIVED LEGAL NOTICE FOR OWNERS OF VEHICLES WITH TAKATA AIRBAG INFLATOR RECALL. LOCAL FORD DEALER INFORMED ME THAT THE REPLACEMENT PART IS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052687December 6, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED A NOTICE ABOUT THIS OVER A YEAR AND A HALF AGO AND STILL HAVE NO RESOLUTION. THE DEALER TELLS ME THERE IS NO REPLACEMENT AND THAT I AM DRIVING A DANGEROUS VEHICLE THAT COULD KILL ME AND MY PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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