Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11092824May 10, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE CONTACT CALLED THE DEALER (BELL FORD/LINCOLN IN ADRIAN, MICHIGAN, 517-265-8187) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093202May 10, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST POINT LINCOLN IN HOUSTON, TEXAS 77079 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093240May 10, 2018
WHEELS, UNKNOWN OR OTHER
THE 2016 MKZ HYBRID DOES NOT COME WITH A SPARE TIRE. THIS WAS NOT TOLD TO ME WHEN THE CAR WAS PURCHASED. THE ABSENCE OF A SPARE TIRE PUTS ONE IN DANGER. THIS SHOULD BE WELL DOCUMENTED AT TIME OF PURCHASE. THEY PROVIDE A SPRAY CAN OF JUNK THAT IS USELESS UNLESS YOU HAVE A PIN IN YOUR TIRE. ANY DAMAGE TO THE TIRE AND YOU ARE STRANDED UNTIL YOU CAN GET TO A TIRE OUTLET THAT HAS THE TIRE YOU NEED. IT IS A DISGRACE THAT ON A LUXURY VEHICLE THIS ABSENCE PUTS YOU AT RISK. CAN YOU IMAGINE BEING STRANDED ON OPEN HIGHWAY AT 2 IN THE MORNING. IF TRIPLE AAA COMES YOU NEED TO BE PUT ON A FLATBED BECAUSE THEY DO NOT HAVE A TIRE TO CHANGE. THIS IS A DANGEROUS AND SERIOUS MATTER THAT NEEDS TO BE ADDRESSED BY LINCOLN MOTOR COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092629May 9, 2018
STEERING
WHEN AT A RELIGHT, MY FORT WAS ON THE BRAKE,YET THE STEERING WHEEL,PULLED IT TO THE LLEFT. THE IT WAS O.K. I DROVE ON ADD PARKED ,WENT TO STORE, THEN RETURNED TO MY CAR PUT IN REVERSE,THEN PUT IN. DRIVE AND TURNED THE STEERING WHEEL TO THE LEFT. IT PULLED IMMEDIATELY TO THE RIGHT, CAUSING ME TO GO OVER THE YELLOW BLOCK AND HIT THE KERB,IT WAS OUT OF MY CONTROL,CAUSED DAMAGE TO THE CAR. THE FIRST PROBLEM WAS STATIONARY AT A RED LIGHT. THE SECOND WAS IN DRIVE TO THE RIGHT, STEERING WHEEL PULLED TO THE LEFT,IN AN EXIT FRO THE PARKING LOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092647May 9, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO OXMOOR FORD LINCOLN (100 OXMOOR LN, LOUISVILLE, KY 40222) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/28/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092708May 9, 2018
AIR BAGS
I HAVE BEEN TRYING FOR YEARS TO GET A REPLACEMENT AIRBAG DUE TO RECALL FROM COMMERCIAL FORD IN ARANSAS PASS, TX WHO SERVICES MY CAR. THEY SAY THEY NEVER RECEIVED ANY AIRBAGS. MY RECALL STATES THAT NO ONE SHOULD SIT IN MY PASSENGER SEAT YET I CANNOT GET THE AIRBAG REPLACED. WHAT IS MY NEXT STEP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092353May 7, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. ADDITIONALLY, THE PASSENGER SIDE FRONTAL AIR BAG WAS PROTRUDING THROUGH THE DASHBOARD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CANNON FORD OF BLYTHEVILLE, 305 N SERVICE RD, BLYTHEVILLE, AR 72315, (870) 763-4453) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 190,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091945May 4, 2018
AIR BAGS
TAKATA RECALL. WE PURCHASED THIS CAR NEW APR 11, 2011 FROM MACK HAIK LINCOLN IN GEORGETOWN TX. WE HAVE SINCE RECEIVED TWO SAFETY RECALL NOTICES BUT GET NO HELP FROM THE DEALER. OUR LAST RECALL NOTICE INCLUDED A WARNING NOT TO ALLOW PASSENGERS IN THE RIGHT FRONT SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091568May 3, 2018
AIR BAGS
TAKATA RECALL. OVER 2 YEARS AGO FORD MOTOR CO ISSUED A RECALL FOR MY VEHICLE FOR THE PASSENGER SIDE AIR BAGS. FORD IS DOING NOTHING FOR ME AND IS IGNORING MY REQUESTS FOR HELP. THEY ACTUALLY SENT ME A LETTER THAT INSTRUCTED ME TO NOT USE THE FRONT PASSENGER SEAT IN MY CAR. HOW RIDICULOUS IS THAT? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091343May 2, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE MANUFACTURER HAD NOT REPAIRED THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER WAS NOT CONTACTED TO CONFIRM THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091396May 2, 2018
AIR BAGS, AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
TL* THE CONTACT OWNS A 2016 LINCOLN MKZ HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE HORN WAS DEPRESSED TO ALERT ANOTHER MOTORIST, BUT IT FAILED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUNNYVALE FORD (650 E EL CAMINO REAL, SUNNYVALE, CA) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A REDUCED PRICE FOR THE REPAIR. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,801.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091200May 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MTN VIEW FORD LINCOLN (301 E 20TH ST, CHATTANOOGA, TN) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090315April 26, 2018
AIR BAGS
TAKATA BAGS ARE ON RECALL. WE'VE BEEN TO DAVID MCDAVID LINCOLN PLANO TX SEVERAL TIMES AND THEY JUST SAY THEY DON'T KNOW WHEN MY BAGS WILL BE REPLACED. I'M AFRAID TO LET MY FAMILY OR FRIENDS RIDE WITH ME. MY CAR JUST SITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090360April 26, 2018
SERVICE BRAKES
AFTER AN ABS BRAKING EVENT THE BRAKE PEDAL IS NOW SOFT AND SPONGY AND EXHIBITS EXCESSIVE TRAVEL. BRAKES STILL FUNCTION EFFECTIVELY. BRAKES WILL "PUMP UP" HARDER WITH AN ADDITIONAL PEDAL STROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089599April 23, 2018
AIR BAGS
TAKATA RECALL. WE WERE INFORMED IN MARCH OF 2017 THAT AN APPOINTMENT WOULD BE SCHEDULED TO REPLACE PARTS ON CAR. WE HAVE NOT HEARD ANYTHING SINCE. WHAT ARE WE SUPPOSED TO DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089010April 19, 2018
AIR BAGS
TAKATA RECALL- HAVE BEEN PROMISED A REPLACEMENT FOR YEARS. I CANNOT LET ANYONE SIT IN THE FRONT PASSENGER SEAT. THE AMOUNT THEY OFFERED ME FOR A TRADE IN WAS HALF WHAT I COULD HAVE RECEIVED FROM TWO BUYERS. HOWEVER, WHEN I TOLD THEM ABOUT THE AIRBAG, THE DEAL FELL THROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088851April 18, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TED RUSSELL FORD LINCOLN, 9925 PARKSIDE DR., KNOXVILLE, TN 37922) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO THE TAKATA BANKRUPTCY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088649April 17, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (LIBERTY FORD MAPLE HEIGHTS, 5500 WARRENSVILLE CENTER RD, MAPLE HEIGHTS, OH 44137) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THE TAKATA AIR BAG MANUFACTURER FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083193April 4, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. WHILE DRIVING BETWEEN 25-60 MPH ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST ALL ELECTRICAL FUNCTION, INCLUDING THE POWER STEERING ASSIST AND ABS ABILITY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON EACH OCCASION. THE VEHICLE WAS TAKEN TO BOB DAVIDSON FORD LINCOLN (1845 E JOPPA RD, PARKVILLE, MD 21234, (410) 661-6400) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082472April 2, 2018
AIR BAGS
SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384 - DATED JULY 2016 OR ALMOST TWO YEARS AGO AT WHICH TIME NOTIFIED NOT SAFE FOR ANYONE TO SIT IN PASSENGER SEAT DUE TO POSSIBLE DEPLOYMENT OF THAT AIR BAG WHICH COULD CAUSE SERIOUS INJURY OR EVEN DEATH. WE NEED TO USE THE PASSENGER SEAT. ANY IDEA WHEN THIS WILL BE REMEDIED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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