Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11098995May 31, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) IN JUNE OF 2017. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT AIR BAG PARTS WOULD NOT BE AVAILABLE FOR ANOTHER YEAR TO COMPLETE THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BOB THOMAS FORD WEST (5321 ILLINOIS RD, FT WAYNE, IN 46804, 260-436-3673) WHERE THE CONTACT WAS AGAIN INFORMED THAT THE PARTS WERE STILL NOT AVAILABLE AND WOULD NOT BE AVAILABLE FOR ANOTHER YEAR TO COMPLETE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098761May 30, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED REGARDING PART AVAILABILITY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098751May 30, 2018
AIR BAGS
TAKATA RECALL LETTER RECEIVED OVER TWO YEARS AGO. STILL NO FIX AVAILABLE. THE ONLY ADVICE I GET IS DO NOT ALLOW A PASSENGER TO SIT ON FRONT PASSENGER SIDE. IT HAS BEEN WAY TOO LONG. I HATE DRIVING MY CAR WITHOUT USING THE PASSENGER SIDE. I WILL NEVER BUY ANOTHER LINCOLN. I WASN'T ALLOWED TO GO TWO YEARS WITHOUT MAKING A PAYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098419May 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (VILLAGE FORD, 11660 SE NORTH, US-441, BELLEVIEW, FL 34420) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098352May 28, 2018
AIR BAGS
TAKATA RECALL..... I OWN A 2007 LINCOLN MKZ. I HAVE BEEN WAITING SINCE JULY 2016 FOR A REPLACEMENT OF THE TAKATA AIRBAG. I GOT A SECOND NOTICE A YEAR LATER 2017 TELLING ME I NEED THE AIRBAG TO BE REPLACED BUT SORRY LINCOLN DOES NOT HAVE IT AGAIN. SO NOW IM GOING TO 3 YEARS THAT I HAVE BEEN UNABLE TO USE MY CAR. I HAVE 3 GRANDCHILDREN THAT I HAVE FULL CUSTODY OF. I CANNOT USE MY CAR BECAUSE OF THE SEVERITY OF POSSIBLE DEATH OR DISFIGUREMENT DUE TO THE FAULTY TAKATA AIRBAG. I WAS TOLD NOT TO USE THE CAR IN WHICH I HAVE NOT...I BOUGHT THIS CAR IN MAY 2015. FROM A FLORIDA FORD DEALER, I FEEL THE CAR WAS MISREPRESENTED TO ME, AS THE TAKATA DANGERS WERE NOT DISCLOSED TO ME, AND I FEEL THE CAR SHOULD NEVER HAVE BEEN SOLD WITHOUT FIRST HAVING THE AIRBAG REPLACED. I THINK THAT TWO AND A HALF YEARS IS QUITE EXCESSIVE TO REPLACE AN AIRBAG THAT CARRIES SO MUCH DANGER AND LIABILITY ON THE MANUFACTURER AND THE DEALER SIDE. I INTEND TO RETAIN COUNSEL TO HELP RESOLVE THE SITUATION. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098065May 26, 2018
AIR BAGS
I PURCHASED A LINCOLN MKZ IN 2015 AND IN 2016, I RECEIVED A LETTER FROM FORD ABOUT A RECALL ON MY LINCOLN PASSENGER SIDE FRONTAL AIRBAGS. 2 YEARS LATER AND MONTHLY PHONE CALLS ABOUT REPAIR AND I CONSTANTLY GET THE RUN AROUND THAT THE PARTS ARE NOT IN YET. SOLUTION IS TO NOT PUT PASSENGER UP FRONT, WHICH IS NOT A VIABLE SOLUTION. I EITHER WANT MY CAR REPAIRED OR A REPLACEMENT. I DID NOT BUY A 5 PERSON PREMIUM CAR TO ONLY BE TOLD IT IS NOW A 4 SEATER. THIS IS EXTREMELY UNACCEPTABLE AND I WOULD LIKE HELP WITH WHAT I AM LEGALLY ABLE TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098108May 26, 2018
AIR BAGS
TAKATA RECALL IT HAS BEEN OVER 2 YEARS SINCE WE WERE NOTIFIED WE HAD AN AIR BAG RECALL. I ALSO CONTACTED THEM AFTER TWO YEARS AND WAS TOLD THEY HAD NOT GOTTEN THAT FAR YET. I STRONGLY OBJECT TO HAVING TWO WAIT OVER TWO YEARS FOR SOMETHING THIS IMPORTANT TO OUR SAFETY. IF WERE HURT OR ONE OF US KILLED IN AN ACCIDENT THAT AIR BAGS COULD HAVE KEPT US SAFE WE HAVE LEFT WORD TO SUE THE LIVING HECK OUT OF THEM. WHAT ARE YOU DOING TO MOVE THEM ALONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097915May 25, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RC LACY FORD LINCOLN SUBARU (25 MAPLE AVENUE ROUTE 9W, CATSKILL, NY 12414), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097226May 22, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SCHUMACHER LINCOLN OF DEL RAY (2102 S FEDERAL HWY, DELRAY BEACH, FL 33483), BUT THEY DID NOT HAVE ANY INFORMATION ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097291May 22, 2018
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE THE VEHICLE WAS IN OPERATION. THE DEALER (GANLEY LINCOLN, 6930 PEARL RD, MIDDLEBURG HEIGHTS, OH 44130, (440) 845-6000) REPLACED THE ELECTRONIC POWER STEERING UNIT. TWO MONTHS LATER, THE FRONT SUSPENSION ASSEMBLIES FAILED AND THE CONTACT CONTINUED TO HEAR AN ABNORMAL NOISE. THE MANUFACTURER ISSUED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THREE STEERING TSBS AND ONE SUSPENSION TSB WERE ISSUED, BUT NO RECALLS FOR THE SUSPENSION. THE MANUFACTURER PROVIDED NO REMEDY OTHER THAN SUGGESTING THAT THE DEALER REPLACE THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096930May 20, 2018
POWER TRAIN
I HAD TO HAVE MY DRIVE TRAIN REPLACED LAST MONTH. WAS THERE A RECALL FOR THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096655May 18, 2018
AIR BAGS
TAKATA RECALL HAS NOT BEEN REMEDIED. I RECEIVED THE RECALL NOTICE (17S01/NHTSA 17V-024) MARCH 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096618May 17, 2018
AIR BAGS
FIRST RECALL WAS JUNE 2016-NEARLY TWO YEARS LATER NO REPAIR. I WAS ADVISED TO NOT ALLOW PASSENGERS IN THE FRONT SEAT....EXCELLENT CYA FOR TAKATA, BUT VERY INCONVENIENT FOR ME/FAMILY/FRIENDS. PLEASE HELP MY COMPLAINT IHAS BEEN ACTION TO REPLACE AIRBAG, EXCEPT RARE NOTICE THE PART IS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094096May 16, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN LINCOLN DEALER IN SAN ANTONIO, TX WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096367May 16, 2018
AIR BAGS
"TAKATA RECALL". LINCOLN RECALL #16S26, NHTSA RECALL #16V384. DATE OF RECALL: JUNE 1, 2016. AS OF MAY 16, 2018, WE HAVE HAD NO SUCCESS IN GETTING THIS PROPERTY RESOLVED, AFTER SEVERAL PHONE CALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093968May 15, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHAMPAIGN FORD CITY IN CHAMPAIGN, ILLINOIS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093974May 15, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED THE SOUTH BAY LINCOLN DEALER AT 310-598-1908 (LOCATED AT 5100 W ROSECRANS AVE, HAWTHORNE, CA 90250) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094024May 15, 2018
AIR BAGS
"TAKATA RECALL" MY VEHICLE HAS HAD A AIRBAG RECALL ALMOST 2 YEARS AGO. THERE HAS BEEN NO FIX YET. I HAVE CONTACTED TO LOCAL DEALER. THE DEALER STATES THERE IS A WAITING LIST. FORDS SOLUTION TO THE PROBLEM IS HAVE NO IN THE FRONT PASSENGER SEAT. THIS IS A JOKE, THERE IS MORE THAN ONE PERSON IN OUR HOUSEHOLD AND THE CAR IS NEEDED FOR MOVING US AROUND. I NEED A REPLACEMENT CAR .WHO CAN HELP ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093595May 14, 2018
WHEELS
RETIRED US ARMY VETERAN,,,,BOUGHT CAR USED IN 2010 WITH APPROX. 25,0000 MILES FROM A DEALER. IT HAS CHROME WHEELS. AT APPROX 50,000 MILES & 2015, THE CHROME ON THE WHEELS STARTED PEELING AND I STARTED GETTING LOW TIRE PRESSURE WARNINGS FROM SLOW LEAKING. TOOK IT TO THE DEALER< ( ALWAYS DEALER SERVICED) THEY SAID THE RIM IS CORRODING AND THEY HAVE TO REMOVE THE WHEEL AND TIRE, BREAK DOWN THE TIRE OFF THE RIM, GRIND THE CARROTION OFF THE RIM, PUT SEALER ON IT AND REINSTALL AND REBALANCE THE TIRE. ITS NOT WARRANTEED, SO COST ME $35 AND TOOK 1/2 HR. SINCE THEN I HAVE HAD THE OTHER 3 WHEELS DO THE SAME. I WAS QUOTED $845 TO REPLACE ALL 4 CHROME WHEELS WITH ALUMMINIUM WHEELS AND BEST TO DO THAT WHEN NEED NEW TIRES. I AM LOOKING FOR A SET OF USED ALUMMINUM WHEELS FOR IT INSTEAD. OR GET $1,000 LESS ON A TRADE IN FOR ANOTHER 2 YR OLD USED LINCOLN MKZ. I HAVE OPTED TO TRADE IT IN AND GET A 2016' MKZ. BUT WITH ALUM. WHEELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093535May 13, 2018
ENGINE
PURCHASED THIS CAR USED (ONE OWNER) - HAVE HAD THE CAR SINCE 9/2017 WITH NO PROBLEMS. LAST WEEK (5/04/18) CAR WOULD NOT RESPOND TO START BUTTON. THOUGHT IT MIGHT HAVE BEEN A FLUKE SO DISREGARDED THIS ISSUE AS IT DID FINALLY START AFTER 5-6 TRIES. LAST NIGHT (5/12/18) WHILE TRAVELING ON A BACK ROAD (APPROXIMATELY 35 MPH) THE CAR SHUT OFF TOTALLY. LOSS OF STEERING/BRAKES. MY WIFE WAS ABLE TO GET THE CAR ON THE SHOULDER. INDICATOR LIGHTS WERE THE AMBER WRENCH (POWERTRAIN) AND A ANOTHER RED SQUARE (NOT SURE WHAT SYMBOL). IT TOOK APPROXIMATELY 20 MINUTES BEFORE CARE WOULD RESTART. TAKING TO DEALERSHIP ON 5/14 AND HOPING THEY DO NOT TELL ME THEY ARE UNAWARE OF ANY ISSUES. THERE ARE PLENTY OF OTHER OWNERS HERE THAT ARE EXPERIENCING THIS ISSUE. THIS COULD BE LIFE THREATENING IF WE WERE ON THE HIGHWAY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Lincoln MKZ