Lincoln MKX Complaints

1,418 consumer complaints on file.

#11060923January 6, 2018
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE REGISTERS DOOR ADJAR CONSTANTLY. CAUSES DOME LIGHTS TO STAY ON EVEN WHILE DRIVING, CAN'T LOCK DOOR, AND BATTERY GOES DEAD. THIS IS AN ISSUE! I SAW THERE WAS AN INVESTIGATION BUT APPARENTLY NOTHING HAS BEEN RESOLVED. THE PROBLEM STARTED GRADUALLY AND PROGRESSED TO ALWAYS. ONE TIME AFTER THE BATTERY DIED I HAD A FRIEND JUMP IT AND THE CABLES STARTED ON FIRE! UNSURE IF THIS IS RELATED BUT THE 12VOLT PLUG IN THE DASH STOPPED WORKING AND THE HEATER AC HVAC ALSO WENT OUT PREVIOUS TO THIS. WHAT A PAIN...
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11058338January 3, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (CAPITAL FORD LINCOLN OF WILMINGTON, 4222 OLEANDER DR, WILMINGTON, NC 28403) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057925January 2, 2018
AIR BAGS
TL-CONTACT OWNS A 2008 LINCOLN MKX -- --- DRIVERS SIDE AIRBAG WAS REPLACED A FEW MONTHS AGO --- PASSENGER AIR BAG WAS RECALLED --- RECEIVED RECALL LETTER FROM FORD STATING TO NOT USE PASSENGER SEAT UNTIL AIRBAG IS REPLACED. FORD STATED TO CONTACT NO PARTS ARE AVAILABLE FOR AIRBAG TO BE REPLACED --- CONTACT STATED VEHICLE IS BEING USED AS A FAMILY VEHICLE ---- CONTACT WAS GIVEN NUMBER TO FEDERAL TRADE COMMISSION --- 1RECALLSASSOCIATED WITH THIS VIN JUN 01,2016 MANUFACTURER RECALL NUMBER16S26 NHTSA RECALL NUMBER16V384 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. SAFETY RISK THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. REMEDY OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057956January 2, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FLINT HILLS AUTO, 7920 E HIGHWAY 24, MANHATTAN, KS 66502, (785) 776-4004) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER STATED MONTHS AGO THAT THE CONTACT WOULD RECEIVE A SECOND LETTER. THE CONTACT RECEIVED THE LETTER, STATING THAT PARTS MAY BECOME AVAILABLE IN SPRING OF 2018. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058080January 2, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. AN UNKNOWN DEALER STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONFIRMED THE PARTS WERE UNAVAILABLE AND WAS NOT SURE WHEN THEY WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057491December 29, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED NOTICE FROM FORD RECENTLY INFORMING ME THAT, ONCE AGAIN, FORD HAS MISSED A DEADLINE AND CANNOT PROJECT A COMPLETION DATE. ACCORDING TO THEIR NOVEMBER 30, 2017 LETTER TO YOUR OFFICE OF CHIEF COUNSEL, FORD HAS FAILED TO MEET THEIR PRIOR COMMITMENTS TO NHTSA AND, MORE IMPORTANTLY, THEIR VEHICLE OWNERS WHO ARE LEFT WITH UNSAFE VEHICLES WITH NO ASSURANCE OF A TIMELY REMEDY. ACCORDING TO FORD'S LETTER, THEIR FAILURE IS DUE TO POOR DECISIONS ON THEIR PART (E.G. TRYING A "SIMPLE" DESIGN APPROACH). AS OUR AGENTS REPRESENTING THE MILLIONS OF AT-RISK CONSUMERS, I EXPECT THAT NHTSA WILL NOT ACCEPT THEIR OPEN-ENDED REQUEST FOR EXTENSION, BUT RATHER ENFORCE COMMITMENTS MADE BY FORD WITH APPROPRIATE ACTIONS TO ENSURE THAT THEY ARE HELD ACCOUNTABLE FOR THEIR COMMITMENTS AND DECISIONS. TO DO OTHERWISE WOULD CONSTITUTE A FAILURE OF NHTSA TO FULFILL ITS MISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057203December 28, 2017
EXTERIOR LIGHTING
LEFT HEADLAMP STOPPED WORKING. REPLACED HEADLAMP AND IT WILL STILL NOT ILLUMINATE. DEALER SAID IT WAS AN ELECTRICAL WIRING ISSUE INTO THE BALLAST. COST TO REPAIR IS $2,200.00. LINCOLN CONCIERGE REFUSED TO ASSIST. THIS IS A SAFETY ISSUE BECAUSE THE ONCOMING DRIVERS PERCEIVE THE RIGHT HEADLIGHT AS BEING THE LEFT HEADLIGHT IN THE DARK CAUSING THEM TO VEER INTO OUR LANE. THIS IS OBVIOUSLY A DESIGN FLAW THAT HAS A SERIOUS SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057213December 28, 2017
UNKNOWN OR OTHER
DIVERSIDE DOOR AJAR LIGHT ON EVEN WHEN DOOR CLOSED, WHEN VEHICLE STATIONARY OR IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056927December 27, 2017
SERVICE BRAKES
BRAKE BOOSTER HAS TEAR PREVENTING CAR FROM STOPPING WHEN BRAKE IS APPLIED,CAR HAS APPROXIMATELY 30100 MILES. TOOK CAR TO LINCOLN DEALER SERVICE DEPT AND WAS TOLD YES THERE IS A PROBLEMS WITH BRAKE BOOSTER BUT MY VIN NO HAS NOT BEEN RECALLED WHILE OTHERS WERE FOR 2013 AND THEREFORE MY CLAIM WOULD BE NOT HONORED UNDER RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056541December 26, 2017
AIR BAGS
"TAKATA RECALL" RECEIVED RECALL LETTER MANY MONTHS AGO. DEALER SAYS NO REMEDY YET FROM TAKATA. RECEIVED DECEMBER 23, 2017 A BANKRUPTCY CHAPTER 11 NOTICE FROM TK HOLDINGS (TAKATA). CHECKED WITH DEALER AGAIN AND THERE IS NO REMEDY FOR THIS SINCE ORIGINAL RECALL NUMBER 16S26, JUNE 2016, NHTSA RECALL NUMBER, 16V384. CONSIDERING THE SERIOUSNESS OF THIS RECALL, WHEN CAN THE CONSUMER EXPECT THIS TO BE CORRECTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056609December 26, 2017
AIR BAGS
TAKATA RECALL -- THE LINCOLN MOTOR COMPANY HAS FORWARDED A LETTER DATED DECEMBER 2017 STATING -- "WARNING: UNTIL REMEDY PARTS BECOME AVAILABLE, DO NOT ALLOW ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT." THIS MAKES OUR CAR BASICALLY USELESS. WHEN I CONTACTED MOUNTAIN VIEW FORD/LINCOLN DEALERSHIP TODAY AT 423-756-1331 AND ASKED IF THEY WOULD DISCONNECT JUST THE PASSENGER AIRBAG AND THEY STATED THAT IT WAS UNLAWFUL. YET, I CAN BE NOTIFIED THAT MY VEHICLE IS NOT BASICALLY USABLE BECAUSE SOMEONE COULD BE INJURED OR KILLED!!! WHO DO I CONTACT TO GET MY PASSENGER AIRBAG DISCONNECTED SO MY HUSBAND AND I CAN UTILIZE THE VEHICLE SINCE THIS IS OUR ONLY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056605December 26, 2017
AIR BAGS
TAKATA RECALL: THIS RECALL DATE IS NOTICE HAS A DATE OF 06/01/2016. TODAY IS 12/26/2017. NO ANSWER TO THIS RECALL IN OVER 18 MONTHS. IT IS CLEAR THAT FORD/LINCOLN DOES NOT INTEND TO REMEDY THIS SITUATION WHICH IS WRONG! SO, I AM FILING A COMPLAINT TO FORCE LINCOLN TO FIX THIS PROBLEM BEFORE ME OR MY WIFE ARE INJURED IN THIS CAR DUE TO AN ACCIDENT. THIS CAR IS OUR PRIMARY MODE OF TRANSPORTATION AND AIR BAGS ARE A VERY IMPORTANT PART OF VEHICLE SAFETY. WE ALWAYS WEAR BELTS AND EXPECT THE AIRBAGS TO WORK PROPERLY IN CASE OF AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056640December 26, 2017
AIR BAGS
I AM ALARMED THAT NEARLY TWO YEARS AFTER A RECALL THAT THE LINCOLN MOTOR COMPANY HAS YET TO SECURE REPLACEMENT PARTS FOR THE AIR BAG INFLATOR. THEIR REMEDY IS JUST DON'T USE THE FRONT PASSENGER SEAT. THIS IS NOT REALLY A SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056678December 26, 2017
AIR BAGS
TAKATA RECALL HAS NEVER BEEN TAKEN CARE OF INVOLVING AIRBAG INFLATORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055904December 21, 2017
ENGINE, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE AND THE ENGINE STALLED. THE CONTACT WAS NOT SURE EXACTLY FROM WHERE THE NOISE ORIGINATED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT NOTICED FUEL POURING OUT ONTO THE ROAD ALONG WITH ALL THE OTHER FLUIDS. THE VEHICLE WAS TOWED TO THE DEALER (DAVE SINCLAIR LINCOLN SOUTH, 7500 S LINDBERGH BLVD, ST. LOUIS, MO 63125) WHERE IT WAS DIAGNOSED THAT THE ENTIRE UNDERCARRIAGE HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE UNDERCARRIAGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER STATED THAT IF THERE WERE A LOT OF COMPLAINTS, THERE COULD BE A POSSIBILITY TO HAVE OPEN RECALLS FOR THE FAILURE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055921December 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FAIRWAY LINCOLN OF SAVANNAH, 10101 ABERCORN ST, SAVANNAH, GA 31406, (855) 304-4911) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055917December 21, 2017
AIR BAGS
TAKATA RECALL. HAVE TRIED TO GET LINCOLN DEALERSHIP TO REPLACE THE AIRBAG AND THEY SAID NO PARTS ARE AVAILABLE TO THEM. I WANT TO SELL OR TRADE MY VEHICLE AND CAN NOT DUE TO POSSIBLE INJURY TO A PERSON. HOW DO I GET THE AIR BAG REPLACED SO I CAN MOVE ON WITH MY LIFE AND NOT GET SUED IF I SELL THE VEHICLE? IT HAS BEEN YEARS SINCE I WAS NOTIFIED I HAD A RECALL ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055650December 20, 2017
AIR BAGS
TAKATA RECALL RECEIVED RECALL NOTICE IN JULY 2016 AND AS OF YET FORD HAS NOT NOTIFIED ME THAT PARTS ARE AVAILABLE TO FIX THIS SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055644December 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PORTSMOUTH FORD LINCOLN (400 SPAULDING TURNPIKE, PORTSMOUTH, NH 03801 (603) 433-1221) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT RECEIVED A NOTICE FROM TK HOLDINGS, ALERTING HIM THAT TAKATA FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/15/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055435December 19, 2017
ENGINE
I WAS DRIVING ON A 35 MILES/PER HOUR ZONE WITHOUT ANY WARNING I HEARD THE CAR MAKING CLICKING NOISE AND COMPLETELY SHUT DOWN. I HAD SOMEONE CHECKED IT FOR ME. MY COOLANT WAS GOING INTO MY ENGINE. I GOT IT TOWED TO DEALER THE ENGINE HAS TO BE REPLACED FOR ALMOST $10,000.00. I HAD THE CAR SERVICE 2 MONTHS AGO AT THE DEALER AND I STILL OVER 3,000.00 MILES UNTIL MY NEXT SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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