Lincoln MKX Complaints

1,418 consumer complaints on file.

#11074850February 28, 2018
AIR BAGS
2008 LINCOLN MAX. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074339February 22, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (DEAN ARBOR FORD, 55 W. M55, TAWAS CITY, MI) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073911February 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENDERSON FORD (810 RIDGE RD, WEBSTER, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073496February 18, 2018
UNKNOWN OR OTHER
THE SUNROOF OF MY 2011 LINCOLN MKX , EXPLODED WHILE I WAS DRIVING ON THE 401 IN CANADA. (I AM US CITIZEN). A PORTION OF THE ROOF MUST HAVE BLOWN OFF ONTO CARS BEHIND ME. THE SOUND WAS SIMILAR TO THAT OF A GUN BEING FIRED AT CLOSE RANGE. IT WAS A FRIDAY, MID-AFTERNOON, AND THE START OF A 3-DAY HOLIDAY, THE FREEWAY WAS BUMPER TO BUMPER. SHATTERED GLASS RAINED IN ON MYSELF, MY 14 YEAR OLD SON AND HIS FRIEND. I MANEUVERED TO THE SIDE OF THE FREEWAY. AT THIS POINT, WE CLEANED AS MUCH GLASS OFF FROM OURSELVES AND OUT OF THE CAR AS WE COULD. I AM SO THANKFUL, THAT THE SHADE HAPPENED TO BE CLOSED, I CAN'T IMAGINE THE GLASS THAT WOULD HAVE FELLEN ON US IF IT HADN'T OF BEEN. WE CAREFUL CLEANED GLASS OFF FROM THE SHADE HOWEVER, THERE WAS A SMALL RIM OF THE GLASS STILL ATTACHED. WITH FLASHERS ON, I SLOWLY MANAGED TO DRIVE THE CAR OFF AN EXIT, WHILE THE SUNROOF SHADE CONTINUED TO TEAR, FRAGMENTS OF GLASS CONTINUED TO FALL ON US. SINCE I WAS IN A FOREIGN COUNTRY, I DID NOT HAVE CELL SERVICE, THIS IS WHY THE DECISION WAS MADE TO DRIVE THE VEHICLE AND NOT CALL A TOW TRUCK. I FEEL THAT WE WERE VERY FORTUNATE THAT WE HAPPENED TO BE FAIRLY CLOSE TO A FORD DEALERSHIP, 5-10 MILES. AT THIS TIME, THE DEALERSHIP IS STILL ASSESSING THE DAMAGE. I HAVE HAD TO RENT A VEHICLE AND WILL BE MAKING ARRANGEMENTS TO TRAVEL BACK TO CANADA IN A WEEKS TIME TO HOPEFULLY, RECLAIM MY VEHICLE. THE INSURANCE CLAIM HAS NOT BEEN MADE YET DUE TO THE UNKNOWN AMOUNT OF DAMAGE AT THIS TIME HOWEVER, MY INSURANCE AGENT IS AWARE OF THE INCIDENT. AFTER RESEARCHING, IT IS MY UNDERSTANDING THAT FORD HAD HAD A CLASS ACTION SUIT FILLED AGAINST THEM DUE TO SIMILAR INCIDENTS. I WILL BE CONTACTING LINCOLN ONCE I RETURN BACK TO THE STATES. PHOTOS, INSURANCE CLAIMS, RENTAL FORMS AND COST OF REPAIRS WILL BE UPLOADED AT A LATER DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073209February 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 LINCOLN MKX. THE CONTACT STATED THAT THE ENGINE FAILED. WHILE DRIVING 40 MPH, THE ENGINE STALLED AND THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE ENGINE TO REGAIN NORMAL FUNCTION, BUT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO MAYAGUEZ FORD CALLED MARGINAL MAYAGUEZ, PUERTO RICO, 00681; PHONE 787-805-3673. THE DEALER PERFORMED A DIAGNOSTIC, WHICH LOCATED THE FAILURE AT THE ENGINE PURGE VALVE. THE DEALER REPLACED THE ENGINE PURGE VALVE AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000. *TT *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073271February 16, 2018
AIR BAGS
TAKATA RECALL RECALL HAS BEEN ACTIVE SINCE 2016 AND MY VEHICLE'S AIRBAG STILL HASN'T BEEN REPAIRED. THIS IS VERY FRUSTRATING SINCE MY FAMILY CAN'T RIDE IN MY VEHICLE. I HAVE TO RENT A VEHICLE WHEN WE TAKE FAMILY TRIPS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073061February 15, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FAMILY FORD-LINCOLN OF MARIETTA AT (740) 373-3431 (LOCATED AT 909 PIKE ST, MARIETTA, OH 45750) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072831February 14, 2018
AIR BAGS
THE DEALER HAS NOT INSTRUCTED ME TO TAKE MY VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE MY PASSENGER FRONTAL AIRBAG INFLATOR REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072248February 12, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT NOTICED THAT THE SUN ROOF WAS CRACKED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,876. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072259February 12, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MONTGOMERY LINCOLN, 9620 MONTGOMERY RD, MONTGOMERY, OH 45242, (513) 683-3800) HAD BEEN UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE OT BECOME AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071468February 8, 2018
AIR BAGS
LETTER FROM CONGRESSMAN WITTMAN ON BEHALF OF CONSTITUENT RE 2008 LINCOLN MKX SAFETY RECALL PASSENGER SIDE AIRBAG. *LD THE CONSUMER REQUESTED TO BE PROVIDED A RENTAL VEHICLE UNTIL THE RECALL COULD BE COMPLETED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066840February 3, 2018
AIR BAGS
TAKATA RECALL RECEIVED RECALL NOTICE IN JULY 2006. IT'S NOW FEB 2018. RECENT LETTER FROM LINCOLN INSTRUCTES ME NOT TO USE PASSENGER SEAT. PROBLEM GOING ON 2 YEARS AS OF JULY 2018. WHAT GIVES? NOW I CAN'T USE PASSENGER SEAT PER LINCOLN. THIS IS RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066542February 1, 2018
AIR BAGS
TAKATA RECALL I LIVE IN A HIGH HEAT AREA AND I HAVE BEEN WAITING 1 1/2 YEARS FOR REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066199February 1, 2018
ENGINE
FOLLOW-UP TO NHTSA ID NUMBERS: 11047965 AND 11055106. ENGINE SHUTDOWN AT SPEED ON HIGHWAY WITHOUT WARNING. FIRST INCIDENT ON HIGHWAY AT SPEED IN CENTER OF 3 LANES. AFTER FIRST INCIDENT, FILED NHTSA COMPLAINT 11047965, TOOK CAR TO DEALER AND REPLACED FUEL PRESSURE SENSOR BASED ON FAULT CODE. ABOUT 2 WEEKS AND 400 MILES LATER, 2ND AND 3RD ENGINE SHUTDOWN INCIDENTS WITHIN 15 MINUTES AT SPEED ON INTERSTATE. FILED NHTSA COMPLAINT 11055106 AND REPLACED THROTTLE BODY BASED ON DEALER RECOMMENDATION (NO CODES). ABOUT 2 WEEKS AND 600 MILES LATER, 4TH ENGINE SHUTDOWN OCCURRENCE, THIS TIME AT 35 MPH ON NEIGHBORHOOD STREET. AS BEFORE ENGINE SHUTDOWN RESULTS IN LOSS OF PROPULSION, POWER STEERING, AND POWER BRAKES. AFTER STOPPING, ABLE TO RESTART ENGINE NORMALLY AND CONTINUE WITHOUT FURTHER INCIDENT. ENGINE SHUTDOWN IS ACCOMPANIED BY NO WARNINGS, ALARMS, OR INDICATIONS OTHER THEN THE INSTRUMENT PANEL GOING DARK AND THE LOSS OF PROPULSION. SO FAR HAVE BEEN FORTUNATE TO NAVIGATE TO THE RIGHT SHOULDER WITHOUT COLLISION AND COAST TO A STOP IN ALL 4 OCCURRENCES, THOUGH THIS IS DANGEROUS IN A HEAVY TRAFFIC ENVIRONMENT. MY ONLINE RESEARCH INDICATES THIS IS A RECURRING PROBLEM ON LINCOLN MKX AND FORD EDGE FOR MANY OTHER DRIVERS AND DEALERS ARE AT A LOSS TO EXPLAIN OR SUCCESSFULLY REPAIR. MANUFACTURER NEEDS TO IDENTIFY CAUSE AND REPAIR BEOFRE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066249February 1, 2018
AIR BAGS
2007 LINCOLN MKX. CONSUMER WRITES REQUESTING TO HAVE THE AIRBAG IN THEIR VEHICLE DEACTIVATED. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066041January 31, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOON TOWNSHIP FORD (5304 UNIVERSITY BLVD, CORAOPOLIS, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065873January 30, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, A BURNING TAR ODOR WAS DETECTED COMING THROUGH THE VENTS AND SMOKE APPEARED. THE VEHICLE WAS TAKEN TO CHAMPION FORD LINCOLN MAZDA (140 SOUTHTOWN BLVD, OWENSBORO, KY 42303, (270) 684-1441) WHERE IT WAS DIAGNOSED WITH A LEAK IN THE POWER TRANSFER UNIT, WHICH NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE CONTACT BELIEVED THAT THE RECALL REPAIRS FAILED BECAUSE THE ODOR AND SMOKE WERE PRESENT BEFORE THE VEHICLE WAS SERVICED PER THE RECALL IN 2015. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11064638January 24, 2018
VISIBILITY/WIPER
SUNROOF EXPLODED WHILE DRIVING ON EXPRESSWAY. IT WAS MID AFTERNOON AND TEMPERATURE WAS ABOUT 72 DEGREES. VEHICLE IS HOUSED IN A GARAGE MOST OF THE TIME. LUCKILY SUN SHADE WAS CLOSED. INSURANCE COVERED COST WHICH WAS $1,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064116January 22, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (VILLAGE FORD, 11660 US-441, BELLEVIEW, FL 34420) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064112January 22, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LINCOLN OF OCALA, 2816 N PINE AVE, OCALA, FL 34475) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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