Lincoln Continental Complaints

1,673 consumer complaints on file.

#11516679April 12, 2023
BACK OVER PREVENTION
The contact owns a 2020 Lincoln Continental. The contact stated that while shifted into reverse, the rear-view camera became foggy. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The contact then received notification of the NHTSA Campaign Number 22V644000 (Back Over Prevention) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 19,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512845March 20, 2023
BACK OVER PREVENTION
The contact owns a 2019 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512191March 16, 2023
BACK OVER PREVENTION
The contact owns a 2018 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511717March 14, 2023
BACK OVER PREVENTION
The contact owns a 2017 Lincoln Continental. The contact stated that the back over prevention camera was fuzzy and distorted. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511580March 13, 2023
BACK OVER PREVENTION
The contact owns a 2017 Lincoln Continental. The contact stated upon reversing, the rearview camera was significantly foggy, impairing his vision of the road. There was no warning light illuminated. The contact later received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention). The vehicle was taken to the dealer, where it was diagnosed that the rearview camera needed to be replaced; however, parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510799March 8, 2023
BACK OVER PREVENTION
The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510553March 7, 2023
BACK OVER PREVENTION
The contact owns a 2018 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the back over prevention image displayed was very distorted. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504052January 27, 2023
BACK OVER PREVENTION
The contact owns a 2018 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the rear-view camera was foggy from the day the vehicle was purchased. The contact stated that he had not paid attention to the rear-view camera until he received notification of NHTSA Campaign: 22V644000 (Back Over Prevention). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 25. VIN tool confirms parts not available. The contact stated that the backup camera is always foggy and cloudy during the day and night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501476January 12, 2023
BACK OVER PREVENTION
The contact owns a 2019 Lincoln Continental. The contact stated that while reversing, the backup camera image was very distorted, foggy, and cloudy. The contact later received notification of the NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 25,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500252January 5, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Lincoln Continental. The contact stated that the rear driver’s and passenger’s side doors could no longer be opened from outside the vehicle. The doors could only be opened from the inside of the vehicle. The failure was also intermittent with the front driver’s and front passenger’s side doors. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497580December 15, 2022
BACK OVER PREVENTION
The contact owns a 2017 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that he had experienced a clouded rear view camera image. The contact stated that he contacted the dealer and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 25,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489933October 19, 2022
BACK OVER PREVENTION
The contact owns a 2019 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V6440000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not notified of the issue. The contact stated that while shifting into reverse, she noticed that the back-up camera was cloudy. The failure mileage was approximately 9,000. VIN tool confirms part not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487829October 4, 2022
ELECTRICAL SYSTEM
The contact owns a 2019 Lincoln Continental. The contact stated that while attempting to start the vehicle, the “No Key Detected” warning light was illuminated and the vehicle would not start. The contact stated that whenever the sign was off, the vehicle would start up right away. The contact stated that the vehicle would start normally while at his residence. The contact stated that he thought that there was an electrical interference that prevented the vehicle from starting and was worried that the failure occurred from another electrical source. The contact had towed the vehicle to a local dealer who could not duplicate the failure. The vehicle had not been repaired. The contact stated that the battery was in good condition and was not the cause of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485234September 19, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, POWER TRAIN
The contact owns a 2019 Lincoln Continental. The contact stated while driving 68-70 MPH, an unknown chime engaged and the message "Door May Open Unexpectedly - Caution" was displayed. Additionally, the power train warning light was illuminated. The contact was able to drive to her destination. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 64,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482964September 6, 2022
STEERING
Recently purchased this vehicle, it’s got a different problem all the time usually electronics. The other day I was in a fender bender because I’m driving with the steering wheel 30-45 degrees to the right just so I can drive safe. Essence ford in Stuart FL where I purchased it, two different gentlemen thought it really bizarre but didn’t seem too concerned regarding my life at stake [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11477427August 3, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Lincoln Continental. The contact stated that the front driver’s side door failed to close and lock automatically as designed. The contact took the vehicle to the dealer who stated that the latch needed to be replaced. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 19V077000 (Latches/Locks/Linkages) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473835July 14, 2022
SUSPENSION
The contact owns a 2017 Lincoln Continental. The contact stated while driving approximately 65 MPH, the driver's side rear tire experienced a blowout. The blowout was on the middle of the tire. There were no warning lights illuminated. The contact was informed that the tire failure was due to a rear axle and wheel misalignment failure. The dealer repaired the vehicle and replaced the tire; however, the failure recurred several times. The vehicle was then taken to another dealer who diagnosed a failure with the subframe bolts. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473460July 11, 2022
UNKNOWN OR OTHER
On July 09, 2022 I delivered my vehicle to Heller Ford 700 Main Street El Paso, IL, (309) 527-6050 to have my original Cabin Air Filter eeplaced with a unit which I supplied. Their technician performed a commendable removal of the original unit. He found the original Motor Craft Cabin Air Filter had deteriated to a black fragmented crust which had clogged the blower motor to the extent the motor had to be removed and bown out, and reinstalled prior to the instillation of the new filter! I have no reservations against Heller Ford and it Service Facility Staff, mine is with Lincoln My car had 56,687 miles at the time of the service, The service manual recommends changes be made at 20,000 - 30,00 miles. My vehicle is highway driven no city stop and go traffic, I asked the sevice staff if they ever seen a cabin air filter in such shape- they said no I Purchased my vehicle from Sutton Lincoln/Ford in 2018 new off the lot and this vehicle is used for 100% pleasure driving. I feel the Cabin Air Filter was defective when it was installed at the factory! I contacted Lincoln Way - Case # 37545937 c/o Joan Turetsky Claim Service MGR. Little of no help (1-800 - 521-4140) I feel I should be reimbursed for my efforts due to a defective filter
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11466672May 30, 2022
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
3 of the 4 doors stopped opening from the outside. The door handles were completely inoperable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461313April 19, 2022
UNKNOWN OR OTHER
Drivers side rear door wont unlock
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Lincoln Continental