Lincoln Continental Complaints

1,673 consumer complaints on file.

#11653086April 7, 2025
STRUCTURE:BODY
Driver side rear door does not open from outside nor the inside . This is a safety concern because in an event of emergency we need to be able to exit the vehicle through all doors
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651153March 27, 2025
UNKNOWN OR OTHER
At issue is the on board display “Park Brake Limited Function Service Required” sometimes followed by flashing brake light. When this happens vehicle needs to pull over and stop and release the parking brake to go back to normal. . Also, there are times when light flashes ithe alarm goes off. Multiple times to shut off. The diagnosis was a faulty ABS-Module, which is now obsolete by Lincoln. We have tried many venues to find one and major parts house said he found none available in the U.S. Talking with Lincoln they had no answers. Question not answered by Lincoln are we at risk driving this vehicle. At the time vehicle drives great, since the ABS-Module affects other main parts of the vehicle, we are worried if another function is disrupted will it cause an issue. Such as an accident. Question, can we continue to drive this car safely. All information I’ve included can be verified by Korum Lincoln in Puyallup, Wa. 253-845-6600. The obsolete ABS-Module is the problem. Our safety is a concern!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648674March 17, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Lincoln Continental. The contact stated that the rear passenger’s side door could not be opened from outside the vehicle while using the exterior door handle. The contact stated that the rear passenger’s side door was occasionally independently unlatched and was unsecured. The failure occurred while driving and while the vehicle was parked. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V077000 (LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645127February 26, 2025
STRUCTURE:BODY
Drivers door would not latch at times. Dealers problem code shows latch problem with the front passenger also.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641163February 6, 2025
UNKNOWN OR OTHER
THE FRONT RIGHT DOOR DOES NOT CLOSE. THE DOOR SWINGS OPEN AND DOES NOT LATCH CREATING A SAFETY ISSUE FOR THE PASSENGER RIDING IN THE FRONT SEAT. MY CAR IS PRESENTLY AT PLANET FORD IN HOUSTON TEXAS WHERE THEY ARE CHARGING ME $2000 FOR THE REPAIR, WHICH I FEEL IS NOT MY FAULT FOR THIS DEFECTIVE ISSUE. THIS PROBLEM DID OCCUR EARLIER BUT WE WERE ABLE TO CORRECT IT BY CLICKING THE LOCK. THAT IS NO LONGER WORKING FOR US, SO WE TOOK IT IN FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639706January 30, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Lincoln Continental. The contact stated that while pulling out of a parking spot, the message "Driver door latch not engaging" was displayed. The vehicle was taken to a dealer where it was determined that all four door locks needed to be replaced. The vehicle was repaired. The vehicle was taken to a dealer where it was diagnosed that all four door locks and the lock modules needed to be replaced and reprogrammed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 11,620.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635827January 14, 2025
ELECTRICAL SYSTEM
Door latch failed and will not unlock the front passenger door. Dangerous situation if the battery dies. Similar recall but Lincoln said there's nothing they can do only 2019 was recalled for that. Would not make an exception. Dealer was surprised and advised me to report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633468December 31, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Door warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632522December 26, 2024
STRUCTURE:BODY
Recall 19V-077 was performed in 2019. On [XXX] The passenger front door was closed and is now unable to open again from the inside or outside. A message is displayed on the dash stating "passenger front door open". Called Lincoln corporate support and spoke with Elaine, she told me the recall has already been performed, and cannot be performed again under any type of warranty or extension as the recall had a cutoff date and has "expired". No parts warranty on the superseded parts either. Told me I will have to come out of my pocket for diagnosis and repairs of the faulty parts installed under their safety recall. Considering the door is not fully latched and can just randomly open on its own given the right conditions this is neglect for my safety and other drivers or pedestrians on the road that may be near the moving vehicle if the door were to open on its own. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623977November 7, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2019 Lincoln Continental. The contact stated that the front driver's side door latch failed to operate as needed. The failure rendered the vehicle inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 19V077000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622730October 30, 2024
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My 2019 Lincoln Continental has been displaying an adaptive steering failure message for over 8 months now. I have taken the vehicle to multiple dealership and they just tell me the part is on back order. I have contracted the Lincoln office 888-214-2155 three times now 9/2/24, 10/10/24, 10/30/24, and just get the same answer. Someone will call me back. I never get a call back. My case # with Lincoln is [XXX]. The owners manual says that it is not safe to drive the vehicle with this issue however the dealer ship tell me it's ok. What can I do to escalate this?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619939October 15, 2024
STRUCTURE:BODY
I had a faulty secondary hood safety latch. My hood came up and flew off while I was driving at 45 miles per hour. The safety latch did not catch like it should have. I have since had it repaired which cost about $8,000. The hood still comes unlatched and pops open.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11617836October 3, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Lincoln Continental. The contact stated while driving at approximately 40 MPH and coming upon a red traffic light, the brake pedal was depressed; however, the vehicle failed to stop, and the brake pedal went to the floorboard. The contact activated the parking brake to stop the vehicle. The contact became aware of brake fluid underneath the vehicle near the wheel and brake hose. The contact took the vehicle to a body shop nearby and a certified mechanic inspected the vehicle and diagnosed that the brake hose had failed. The brake hose and brake line had been replaced. The contact became aware of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the VIN was not included. The vehicle was taken to the dealer who confirmed that the brake hose had failed. The manufacturer was made aware of the failure and stated that due to the failure not being caused due to an accident there would be no assistance. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617441October 1, 2024
ELECTRICAL SYSTEM
The contact owns a 1979 Lincoln Continental. The contact stated while the vehicle was parked and turned off, there was smoke coming from the vehicle. The contact stated that the rear end near the driver's side of the vehicle had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was filed, and a fire report number was provided; however, the cause for the failure was not yet determined. A Police report was not filed. No injuries were sustained. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to an impound lot. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,070. The VIN was invalid.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11597767June 29, 2024
UNKNOWN OR OTHER
The driver door would not latch closed all of a sudden, had to be secure to drive to dealer through the use of a seat belt through the inside door handle. This occurred at approximately 65,000 miles. This repair was within my extended vehicle warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597768June 29, 2024
UNKNOWN OR OTHER
The driver side passenger door handle failed and would not open from the outside. This occurred at approximately 75,003 miles. This repair was just outside my extended vehicle warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597769June 29, 2024
UNKNOWN OR OTHER
The driver side rear passenger door would not latch closed and had to be secured to drive to dealer through the use of a seat belt through the inside door handle. This occurred at approximately 79,000 miles. This repair was not covered by dealer. This was a latch and motor repair of $1,000, also caused an expense of an additional $550 to me of a rental car as dealer did not get a part for 6 days. Lincoln Concierge could care less, just awful customer relations from Ford/Lincoln.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595573June 20, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Lincoln Continental. The contact stated that upon attempting to open the doors, the doors failed to open. The contact stated that the driver’s and passenger’s side front doors failed to open from inside the vehicle, and the rear driver’s and passenger’s side doors failed to open from inside or outside. The vehicle was taken to a dealer where it was diagnosed and determined that the exterior door handles needed to be replaced and that the failure was related to Technical Service Bulletin: 18-2327. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V077000 (Latches/Locks/Linkages). The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590210May 22, 2024
STRUCTURE:BODY:TRUNK LID
The contact owns a 2017 Lincoln Continental. The contact stated that he noticed there was corrosion under the trunk lid, down the left side, and at the top. The vehicle was taken to the local dealer, who confirmed that there was corrosion on the trunk aluminum. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the Warranty had expired. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587540May 7, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Lincoln Continental. The contact that while attempting to open the rear passenger’s side door, the door failed to open from outside. The contact referenced NHTSA Campaign Number: 19V077000 (Latches/Locks/Linkages) however, the recall repair had previously been performed. The contact stated soon after the repair the failure reoccurred. The vehicle was taken to a dealer and the contact was informed that the repair would be an out-of-pocket expense. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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