Land Rover Range Rover Sport Complaints

645 consumer complaints on file.

#11447427January 13, 2022
POWER TRAIN, ENGINE
Vehicle hesitates on accelerating from low speed. It is extremely dangerous and I have nearly been broadsided a number of times. From a rolling start at low speed, depressing the accelerator pedal has no effect.. it feels like an eternity until the engine comes to life. I would say at least two full seconds. And when it finally does come to life, it can be a neck-snapping shocking jolt that will cause passengers to scream. It is my belief that Jaguar Land Rover North America is aware of this issue but has not addressed it for 2018+ L494 Range Rover Sport's with the 5.0L Supercharged V8 engine. I have had the vehicle in at the dealer a number of times for this issue and they state that there is nothing wrong. This vehicle has 518hp and when the powertrain hesitates to respond to the accelerator pedal being depressed, it exacerbates an already very dangerous situation by ultimately slamming the car into gear in a very violent way. The powertrain / transmission is certainly not behaving normally. This is my 3rd Range Rover Sport with the 5.0L V8 engine, and neither of my two prior vehicles experienced this phenomenon. It seems to be applicable to the 2018+ models only. This must be fixed by Jaguar Land Rover!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444727December 22, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2010 Land Rover Range Rover Sport. The contact stated that while entering the vehicle through the front and rear passenger’s side door, she would smell an odor of fuel. The contact stated that she had seen fuel leaking under the vehicle when reversing out the driveway. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443315December 10, 2021
ENGINE, FUEL/PROPULSION SYSTEM
At the beginning of the year my car started going into limp mode and shutting down. I had it inspected and the purge valve was faulty and I paid to have it replaced in august 2021. In the past month it’s started dying while driving, mostly as I’m pulling up to a stoplight. The engine will sputter and it will completely die while the car is in drive which means I loose controll of the steering wheel even while it’s still moving. I just had it inspected and it’s the same issue, the purge valve I’ve just replaced is stuck closed. So this will be the 3rd purge valve this car has had in a 4 month period. I’m afraid this is going to cause me to have an accident and it’s the same thing over and over so it sounds like it’s a faulty part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443372December 10, 2021
FUEL/PROPULSION SYSTEM
There is a strong fuel smell outside and inside the cabin that gets worse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443293December 9, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, a fuel odor was detected. The dealer was made aware of the failure but informed the contact that parts were not available. The manufacturer was made aware of the failure and confirmed that parts were not available. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442857December 6, 2021
FUEL/PROPULSION SYSTEM, SUSPENSION, WHEELS
SAFETY RECALL N623: Gasoline Fuel Tank Flange Assembly Cracking WHY is this recall not showing when I enter my VIN number here? Vehicle was towed back to house November 24th, 2021 after discovering it was leaking gas all over the Walmart parking lot. I have been smelling gas inside the vehicle and on the outside passenger side of the vehicle for almost 2 months! I saw no visible evidence to prompt concern until November 24th. When I called AAA to have the car towed they asked me to call 911 to clear the car from “risk of explosion” before it could be towed. I have been trying to call the Land Rover dealership to get my car in for this repair and they can’t get me in until the end of January!?! How is this acceptable!? I’ve been driving this car around like this for two months.. possibly longer.. with my TODDLER! And I’m being told by AAA, my mobile mechanic and this ‘Safety Recall Letter’ that the car is at risk of explosion!? I have the “Important Safety Recall” letter in my hands right now that outlines my exact issue and it literally says.. “there could be liquid fuel underneath the vehicle, which in the presence of an ignition source could lead to a fire.” This is unacceptable! I don’t have a vehicle now. I can’t work. Not working isn’t an option. Not having a reliable and safe vehicle I can count on isn’t an option. I can’t get my car in for the necessary repairs in a timely manner. I’m just stuck. There is no ideal time for this issue to arise but right before Christmas!? I can’t even think of the appropriate words to communicate the level of havoc and life f**kery this is causing. I’m literally here reporting this issue because of the letter I received and now I’m infuriated this recall isn’t even listed on y’all’s website. Who sends out an “Important Safety Recall” letter that casually mentions the car could catch on fire and then just doesn’t put the recall into full effect!? What’s my next step? Attorney. What’s y’all’s?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442551December 3, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2010 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer confirmed that parts were not yet available for the recall repair. The contact stated that she was smelled a strong odor of gasoline upon starting the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that she would receive a second letter once parts were available. The vehicle was not diagnosed or repaired. The approximate failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441307November 22, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Land Rover Range Rover Sport. The contact stated that upon starting the vehicle, the check engine warning light illuminated, and she smelled a strong gasoline odor. The contact stated that she also noticed gasoline leaking underneath the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the fuel tank assembly was cracked. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the failure had reoccurred several times while driving and she had stopped driving the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to wait for the second letter. The approximate failure mileage was 78,131.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440795November 17, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Land Rover Range Rover Sport. The contact stated that while driving at 30 MPH, the vehicle inadvertently stalled at a stop light. Several unknown warning lights illuminated. The contact was not able to veer to the side of the road. The contact was able to restart the vehicle after 30 seconds however, the vehicle stalled several times that same day while she was driving to her residence. The vehicle was taken to the used cars dealer where it was purchased for diagnostic testing. The used car dealer diagnosed that the fuel system had failed. The contact stated that the failure had been reoccurring while driving and she had stopped driving the vehicle. The contact received a recall notification for NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and advised the contact that they would assist with towing the vehicle to the dealer for recall repair once the parts were available. The contact contacted the manufacturer a second time and was informed that she would be responsible for the towing expenses. The vehicle was not repaired. The approximate failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440655November 16, 2021
STRUCTURE:BODY
The contact owns a 2011 Land Rover Range Rover Sport. The contact stated that while driving approximately 50 MPH, there was a loud banging sound and noticed wires dangling from the rear of the vehicle. The contact eventually pulled over at a gas station and noticed that the rear spoiler had completely detached from the vehicle leaving only a few cameras and wires attached to the vehicle. The contact took the vehicle to the dealer who diagnosed that the spoiler needed to be replaced however, the vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440020November 10, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2011 Land Rover Range Rover Sport. The contact stated while entering the vehicle, the contact smelled a strong odor of gasoline outside of the vehicle. The contact stated that the gasoline odor was also on the interior of the vehicle. The contact exited and inspected the vehicle and noticed gasoline leaking from underneath of vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439915November 9, 2021
ENGINE, STRUCTURE
The contact owns a 2010 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the rear spoiler detached without warning. The vehicle was taken to an independent mechanic where the rear spoiler was replaced. The contact stated the vehicle overheated and experienced engine failure. The contact received notification of NHTSA Campaign Number: 20V623000 (Structure). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439048November 2, 2021
STRUCTURE:BODY
The driver door latch: there has been a handful of incidents where the door does not get full closed and I assume the system has a malfunction because then the door does not latch to vehicle as if the latch locks assuming vehicle had been closed. Therefore to close the door it has to be forcefully slammed to shut.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438083October 25, 2021
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2013 Land Rover Range Rover Sport. The contact stated while driving at various speeds, the fuel tank would make abnormal sounds. The warning message "Check Gas Fuel Tank head cap" illuminated. The contact also stated that the vehicle would stall inadvertently while driving with the check engine warning light illuminated. The vehicle was taken to the dealer who informed the contact that they could not determine the cause of the failure. The contact stated that the fuel tank head cap was replaced however, the failure had been reoccurring while driving. The contact stated he received a recall notification for NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was diagnosed but not repaired. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437831October 22, 2021
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2013 Land Rover Range Rover Sport. The contact stated that the brake fluid warning light was illuminated. The contact stated that while having routine maintenance performed at the local dealer, she was informed that the brake line was cracked. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437647October 21, 2021
ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2013 Land Rover Range Rover Sport. The contact stated that after entering the vehicle and attempting to start the vehicle, the vehicle failed to start up. The contact stated that there were several unknown warning lights illuminated. The contact had the vehicle towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437684October 21, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2011 Land Rover Range Rover Sport. The contact stated after entering and starting the vehicle, the contact noticed a strong odor of gasoline coming from the interior of the vehicle. The contact exited the vehicle, inspected the vehicle but found no fuel leaks. Several days later the fuel odor was still evident. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was taken back to the same dealer several weeks later for other repairs and the contact was informed that the fuel tank was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437173October 18, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Land Rover Range Rover Sport. The contact stated he noticed that the vehicle was leaking coolant and fuel. There was an abnormal odor of fuel detected in the vehicle. The contact called an independent mechanic who informed him not to drive the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact was concerned about the vehicle causing a fire. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437204October 18, 2021
AIR BAGS
The driver air bag has been replaced twice on my vehicle. The airbag light is back on. The steering column spring is bad also. I have paid to repair the airbag twice. This airbag should be recalled. I think it is unsafe for me to drive it and the airbag will not deploy if needed in a car accident. Please help me by recalling the airbag so Land Rover can replace the airbag. I bought the vehicle used but I should not have to sacrifice my safety. It seems the aftermarket does not have the airbag available any longer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436261October 11, 2021
ELECTRICAL SYSTEM, SUSPENSION, UNKNOWN OR OTHER
I can be driving and the car will just cut off. The real danger was when I was on the freeway and I almost couldn't pull over to the side and a semi truck was behind me. That happened about 3 years ago. Also when I start the car and put it in reverse the parking brake warning light come on, that also started happening a couple years ago. The above happened again yesterday and the day before, October 9, 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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