Kia Telluride Complaints

2,086 consumer complaints on file.

#11571912February 14, 2024
SERVICE BRAKES
VEHICLE has 650 miles now. It was leased from Kia. I noticed the brakes fading when at a long stop light or stop sign. Vehicle would start to roll/creep forward and brake pedal would drop slightly. The longer the stop light the more this would happen. When this happened as I was parking I left the vehicle and called the Kia help number and had the vehicle transported to Kia dealership. This was 10JAN2024. The dealership notified me that the could find no problem. I picked the vehicle up and drove home. The same problem occurred and I had the vehicle transported to the dealership. They replaced the brake master cylinder and ABS module. They notified me it was repaired. When I check the brakes the pedal still slowly went down. I refused to take the vehicle and left it at the dealership. The vehicle had been at the dealership for over 30 days before they notified me it was repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571768February 13, 2024
UNKNOWN OR OTHER
Windshield cracked 12 days after purchase
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570845February 8, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
On Monday January 15th, my 2023 Kia Telluride Digital Cluster Screen stopped working. The screen was black and would not turn on. This screen displays critical information such as tire pressure, warning messages & lights, speed, etc. I took it into my dealership on Friday January 19th. They were unable to fix the issue and contacted Kia for additional support on fixing. Since my car is unsafe to drive, I was given a rental. The car was purchased brand new in December of 2022 and has had no issues, until now. I have also opened a case with Kia Consumer Affairs in which I reported the same issues as I am here. It is now February 8th, and after checking in with my case manager & dealership, there is still no solution to fixing my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570803February 8, 2024
SEAT BELTS
Incident 1: Seatbelt was fastened as I returned from picking a child up from school. As we turned into our driveway my seatbelt unlatched unexpectedly. In addition, none of the warnings sounded that typically notify you when someone has taken off their seatbelt prematurely. Incident 2: I was pulling onto a main road from a side road when my seatbelt unlatched. None of the safety warning sounds came on. In both situations there was nothing near my seatbelt that could have accidentally depressed the button (and if there had been there should have been a seatbelt warning). Both incidents occurred close to or as I was making a right turn at slow speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570539February 7, 2024
LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
Vehicle has 6k miles. Upon starting for the evening commute, dashboard is blank screen - will not give speedometer, odometer readings or fuel levels. Other lights on gearshifter not working. GPS not reading correctly. Blind spot detection not functioning. Can get the screen to display the brightness indicator, but that refuses to leave the display, even when car turned off - assumedly a drain on the battery. This left us unable to identify our speed or how much fuel we had. The dealership indicated that this problem was seen in 2022 Tellurides and was typically fixed by a reset + system update. The dealership did fix the problem, but not sure of what the root cause is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570477February 7, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The sun roof has only be used several times during the year. The sun roof plastic mechanism parts are broken. This causes the sun roof to be unable to close. With the sun roof slightly open and unable to close, my fear is that it may flip open in the highway and hit another car behind me. The car has been brought to the dealership to inspect and it will cost over $5,000 dollars to fix and replace the whole sun roof assembly. I feel this is a manufacturer defect as many other Telluride owners are having the same sun roof issue. There were no warnings or symptoms prior to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570067February 5, 2024
EXTERIOR LIGHTING
High beams no longer work on the front lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570150February 5, 2024
VISIBILITY/WIPER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
Sunroof spontaneously shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570087February 5, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
There were 2 lanes going in the same direction and I was on the right. The road was turning to the right and ended up hitting a car in the lane on the right. Road conditions were wet but no puddling. I depressed the brake pedal to reduce my speed for the turn, but and I kept going as if I hadn't hit it at all. By moving from the right to the left lane, the car was going up a slight bank. There was no skidding, no rumbling from the anti-lock, just a steady forward motion. I was so caught off guard with this unusual movement of the car that I thought my brakes had locked, so I didn't bother try turning the wheel.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11569981February 5, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
While driving in snow mode the vehicle loses acceleration after coming to a stop and demanding acceleration again. The vehicle will roll using idle power however there is no increase to the RPM's. The vehicle has to be stopped and moved to ECO mode for the vehicle to go back to working. KIA Dealership has been notified however stated if there is no Check Engine Light and no snow on the ground they will not be able to replicate the issue. In addition, they have stated that snow mode is for when the vehicle is stuck in the snow only. This issue will repeat itself almost every time the vehicle is in snow mode and has been for a few miles. It has become a danger as it can happen without notice while making left turns across oncoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569711February 3, 2024
EXTERIOR LIGHTING
Both High Beam headlights failed. Turning on the High Beam illuminates the blue indicator light on the dash, but no change occurs in exterior illumination. The dangers of high speed highway driving (70 MPH) go way up. There is no backup in case the low beam also breaks. And the cost to repair is extremely expensive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569689February 3, 2024
ELECTRICAL SYSTEM
A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash. Same as the 2023 Telluride recall affecting my 2022 (NHTSA Campaign Number: 23V298000)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569572February 2, 2024
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL
The contact owns a 2024 Kia Telluride. The contact stated that while driving at 5 MPH, the contact enabled the snow traction feature. The contact depressed the accelerator pedal and the vehicle lost motive power. The contact stated that the failure had occurred twice. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,201.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569222February 1, 2024
AIR BAGS
Vehicle struck drivers side rear passenger door going at least 30mph and side air bags did not deploy. Upon inspection and door removal for repair, it was found that in the crash, the air bag sensor was struck and broke. The door and everything in it has to be replaced as well as the unibody sections surrounding each side door. This was a significant impact where the side air bags should have deployed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11569168January 31, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
I was driving at 35 MPH on a nicely paved road and my sunroof exploded. It sounded like a gun shot. There was a big whole in the roof mostly over the passenger seat. There was some glass on the seat and on the console and in the back seat. Most of the glass landed outside the car because the sun roof exploded from the inside out. The remaining glass was shattered upward. Because it was tempered glass, it totally shattered. This was very scary and could have caused injury or serious accident. Had I not being alone on a road going at slow speed, who knows what would have happened. Looking on the internet this seems to be a common issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569116January 31, 2024
ELECTRICAL SYSTEM
Our 2023 Kia Telluride's digital cluster panels (all of the screens displaying speedometer, fuel tank, safety information, and entertainment) have gone black and have remained blank for over 2 weeks. The vehicle has been inspected by the dealership, but they do not have a fix and have just told us we have to wait until Kia issues a new update. This is very dangerous to drive as there is no indication on speed, fuel left, or any other pertinent information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569100January 31, 2024
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT
I purchased this vehicle brand new and has the panoramic screen. It blacks out and when that happens I am not able to use any of my safety features. I have taken it back to Kia service 3 times and it still happens. I don't know what to do. I have heard some other owners have the same problems. I have a video. It started the first week I bought it on 7/24/2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568996January 31, 2024
VEHICLE SPEED CONTROL, POWER TRAIN, FUEL/PROPULSION SYSTEM
On 4 separate occasions my 2023 Kia Telluride has failed to accelerate from a stop. First occurrence was [XXX] while turning left at a light. RPMs went at high as 3,000 while car slowly idled about 5-8mph through the intersection and would not accelerate. Same thing occurred 2 days later after trying to accelerate from a stop sign. Most recent occurrence was [XXX]. 3/4 occurrences vehicle was in "Snow" mode. Brand new winter tires were placed 12/18/23. Most recent occurrence vehicle was not in thick snow but in "Snow" mode. No warning lights or messages ever came on with any of the 4 occurrences. After repeated attempts of stepping on and off the gas peddle vehicle eventually accelerates. Acceleration delays have lasted as long as 90 seconds. I am VERY grateful that first left turn when this happened no cars were coming through the intersection as it may have resulted in a T-bone accident where by baby was in the back seat passenger side. Car is going to the dealer at Campbell, Missoula MT tomorrow but they already told me if they cannot reproduce the occurrence then there's nothing they can do which seems like a MAJOR liability to Kia and even greater SAFETY concern to drivers and their families. Similar complaint can be found with ODI#11560843. Here is a link to Kia Telluride drivers all with the same complaint. [XXX] Please help us get Kia to rectify this major safety issue! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568408January 29, 2024
SUSPENSION, UNKNOWN OR OTHER
Around 65,000 miles Rear self-leveling shock absorbers started making clunking noises, now they're extremely stiff, not compressing with weight, even small speed bumps affect the rear of the car, rear/cargo bouncing up violently over mild speed bumps, rough on 2nd/3rd row passengers. the standard front shocks which are still good. The problem, reproduced on a drive, verified by a dealership service department tech. Local dealership reported problem to Kia, and Kia offered to cover parts but I'd be charged over $500 labor. A premium package car shouldn't have such a rough ride because of failing suspension parts. Kia should fix the rear shock issue on the 2021 Tellurides ordered w/ "self-leveling rear suspension" under a recall. Thanks for your attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568377January 28, 2024
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD
New kia telluride 2023 7357 miles and i have a bought on less than a year. My windshield suddenly chip under normal driving condition and i have a dash cam in my telluride. When i park the car i saw a chip in the windshield. Then after a few hours i checked the car and the windshield started to crack then after a few hours again of checking the crack keep running and keep getting bigger and bigger, still my car is just parking and the weather is at 60s today. Now i check my car again and the crack keep on running and not stoping even its just parked. This is crazy as this is a new car and i have a car which is 9 years old, daily driving car and have no experience with having this issue with its windshield. Also my family have 5 cars that are older than mine and not experience this at all. I will keep observing this and see how the windhsield and the crack will react to a parked car and a new car that is less than 1 year old
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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