Kia Telluride Complaints

2,086 consumer complaints on file.

#11587783May 9, 2024
ELECTRICAL SYSTEM
My 2020 Kia Telluride SX model won’t start, I get an error “Check ESC“. It will also have other warning ligts come on also. The failure from the start seemed like the bad battery and a (TOC TOC) sound was heard when trying to turn it on several times Had the checked the battery and replaced because it was bad, after a month days it began to have the problem again Jumpstarting the car worked but only temporarily. The next day, or within a few hours the same issue of not turning over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587469May 7, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Here are some basic facts on what has happened: On August [XXX] I was in my driveway, in Mt Pleasant, SC, when my car rolled down my driveway with my two kiddos inside, resulting in me reacting and getting knocked over by the driver side door and the car running over my chest. I had 5 broken ribs, 4 are now titanium, several broken bones, a punctured lung and a torn acl. There is a police report but do not have to upload right now This was reported and Kia had my car for about a month to investigate it and gave us a very brief response stating “After the preliminary investigation results indicate that the vehicle functioned as intended, no issues found with the parking mechanism.” Because of the trauma this has caused me, I made my husband make the car disappear and he sold it to a local CarMax in Charleston. This safety recall came out on March 26th saying cars rolled away and they are updating software so cars do not move with car doors open. Kia is also stating there have been 16 cases not resulting in injuries. The Kia I had is a 2021 within this range and the VIN is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11587034May 5, 2024
ELECTRICAL SYSTEM
The dashboard display went blank while driving down the highway. I could not see my speed, fuel level, or and engine performance indicator lights. I called Kia and found there was a recall for this problem but NOT FOR MY VIN. Well, I have the same dangerous issue as those included in the recall, so I think my vehicle should be recalled immediately. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586762May 3, 2024
STRUCTURE:BODY
Snow White Pearl paint chipping off in chunks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586277May 1, 2024
VISIBILITY/WIPER
Purchased new vehicle (Kia Telluride) 4/27/24 and on 5/1/24 the windshield has a crack on the passenger side. Not even a week in or 100 miles and already a problem, how is this not covered under any warranty. 3rd time driving the car. Awful quality
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585984April 29, 2024
SUSPENSION
Self Leveling Shocks on rear are defective. They are firm to the point that the SUV is highly unstable. It overly reacts to bumps and holes in the road. Occupants in rear seats are bounced around! Vehicle becomes unstable and if the driver is not careful could lose control and wreck!!0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585899April 29, 2024
VISIBILITY/WIPER
Windshield crack developed from the lower left driver side, up and across to the middle of the glass right in the field of view of the driver. There was no chip, no strike of any kind. Simply pulled the car out of the garage where it is kept daily and went 1 mile to the mail box. The crack appeared on my return and is getting larger. Did my research and found out about the class action lawsuit. I've seen where it is very much a known issue. I will contact KIA customer care next and then the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585552April 27, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN, SUSPENSION
My 2020 Telly has a random vibration. When it appears it can be felt throughout the vehicle. Just as quickly as it appears it disappears. Mostly felt with acceleration/when changing gears (right after). Also there have been a handful of times I've attempted to go from a stopped position or pulling into traffic and the car just sits there. It does not rev or increase rpm's, it does nothing. Then after about 2 seconds it will just calmly go as if I had just pressed on the gas. This is very scary when it happens while pulling into traffic or attempting to cross over traffic... Because when it does start to go you are now 2 seconds behind where you should be and I was almost hit. Had a similar issue with my Tucson and Hyundai fixed it ASAP.. it was the transmission clutch. Also having an issue with my CV axle/joint/boot. It's leaking but it is not broken or cracked etc. It's just leaking and spitting greas/fluid all over the wheel etc. Trying to find a part for it that is not at the dealer is not easy but the dealer wants 400 just for the boot (not installed). This is ridiculous and price gouging. Check the Kia forum and you will see many people with these same complaints/concerns that need to be addressed BEFORE someone gets hurt. Having your vehicle not go while pulling into traffic is SERIOUS.. fix it Kia! I have 2 shops that have confirmed there's an issue, felt vibration, picture of leak, instead what's up with the transmission AWD but is believed to be driveshaft/transfer case related. 64,440 miles currently. Issues started at 62,261.. also I contacted crown Kia(st. Pete FL) regarding windshield replacement because I have a crack that is growing after repair. I have the letter (customer and dealer regarding cheap glass "Goodwill repair" and they knew nothing about it. I produced the letter and have heard nothing from them. Dealerships hate doing anything that won't bring a dollar. KIA FIX MY ABILITY TO SAFELY GO IN TRAFFIC PLEASE. SAVE LIVES PLEASE NOW THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585602April 27, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The drivers screen has gone black and the odometer, speedometer, gas guage won't work. The odometer has been stuck at 5570 according to the app since the event even though I was able to drive to and from work that same day. The blind spot warnings are not working and either is the navigation. The light for the shift is also not working. The car is only 5 months old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585134April 25, 2024
STRUCTURE:BODY
I took my vehicle to Safelite for a Windshield repair. As the Safelite technician removed the materials related to the repair process, paint was delaminated from the roof of the vehicle. The Safelite technician and manager "claim" that this is a known quality defect on many customer forums and that I should file a notice on the NHTSA.GOV website.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585047April 24, 2024
ENGINE
*Unknown high engine oil consumption which can cause the motor to lock up (because owners aren't aware that this is a known issue with the Kia Telluride *Since Kia has not disclosed this engine issue, the can can stall while driving. *I had a Kia service person state this is a known issues. I was told Kia has yet to do a recall on the Telluride like they've done on two other Kia vehicles with the same issue. I've also had private mechanic stating the same. He ever reported since Jan 2024, he's had 4 Kia motors lock up while people were driving. He also reports the other customers have been told that nothing will be done until the motor locks up *My vehicle is currently at the dealer *No warnings. But hind sight, I am reading this is a major issue with owners
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584959April 24, 2024
ENGINE
The contact owns a 2024 Kia Telluride. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and failed to exceed 30 MPH. The check engine warning light was illuminated. Additionally, the contact stated that a message regarding the engine control system was displayed on the instrument panel. The vehicle was towed to a dealer but was not yet diagnosed. The manufacturer was notified of the failure. The failure mileage was 1,554.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584834April 23, 2024
POWER TRAIN
Vehicle has a vibration at 60-75 miles per hour. It's a rhythmic vibration that you can feel in the gas pedal and sense in the front of the vehicles drivetrain. Kia has a TSB about this issue. Kia TSB 099. But our vehicle is past the 60k mile warranty period that would protect it. Kia knows that some cars manufactured between the start of production and February 2021 have this issue. They know which production lots of the affected parts have the issue, yet they refuse to make it a recall issue. Anyone who is unlucky enough to lapse the warranty period is such with a detective part that Kia is fully aware of. The issue is so difficult to diagnose, I had to go to two dealerships to even get an answer about what the issue might be and that the warranty will not cover it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584745April 23, 2024
ELECTRICAL SYSTEM, STEERING
The car steering wheel locks up while driving. All of the safety lights/warnings pop up on the screen and the car steering wheel locks up and cannot turn while driving. This has happened 3 times while driving and it is very dangerous to not be able to steer. It is putting myself and my children (who are in the car with me) at risk when my car cannot steer. It is going to cause a major accident if this is not fixed. The car is a 2023 (one year old) and has had to be towed to the local dealership and then returned to me saying something was a "loose connection". It is once again back to the dealership now for the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584480April 22, 2024
UNKNOWN OR OTHER
Windshield cracked sitting in driveway for no reason, nothing that impacted it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584042April 19, 2024
STRUCTURE:BODY
Roof of car exhibits significant peeling off the white paint in various areas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583819April 18, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V077000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583752April 18, 2024
ENGINE, POWER TRAIN
While idling there is no heat. This is very dangerous in states where it drops below freezing. If I should be able to rely on getting heat but I can not. They called it a “design flaw”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583466April 17, 2024
UNKNOWN OR OTHER
Our sunroof which hasn’t been used much at all malfunctioned due to the tracking so they say and no it will not properly work or close all the way. This wasn’t covered under the extended warranty I purchased and we were under the 60k warranty when we reported the incident and then only over by 74 miles to which they wouldn’t cover the repair and said it would cost around $4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583475April 17, 2024
ENGINE, POWER TRAIN
The contact owns a 2020 Kia Telluride. The contact stated while driving 65 MPH, the vehicle started jerking. Additionally, the contact stated that the vehicle displayed a message "Consider Taking a Break". The vehicle was taken to a dealer where it was diagnosed that the transmission and both front and rear axles, oil pan gasket, brakes, drive train, and engine needed to be replaced. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,826.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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