Kia Telluride Complaints

1,204 consumer complaints on file.

#11425232July 17, 2021
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:ADAS
The component is called the information cluster which sits between the odometer and the speedometer. It was been inspected and they flashed the firmware but the problem continues to persist. With out the I can not view my mileage I can’t turn on safer features like the alert if a child is left in the back seat etc. I called back to report it still wasn’t working and was told their engineers are working on it. The car is only a week old with I’m not sure how many miles maybe 250 miles but there was zero warning it wasn’t going to work, it just started
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425188July 16, 2021
ELECTRICAL SYSTEM:ADAS, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL:CRUISE CONTROL
The instrumentation screen in front of the drivers wheel goes out all black periodically on some startups. With it black, cannot tell what MPH / Gear / distance to empty / drivers mode, and none of the advanced drivers assist features work. One time it happened while on cruise control and just kept accelerating as if it didn't know what speed I was going. 2022 kia telluride. Many others same issue in the forums I'm in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424908July 15, 2021
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
screen in cluster randomly does not turn on, missing critical information while driving the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424873July 14, 2021
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The instrumentation cluster screen goes black about 50% of time vehicle is turned on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421611June 21, 2021
LANE DEPARTURE: BLIND SPOT DETECTION
The Blind Spot Warning light doesn't work all the time. I have read through the Kia owners manual and couldn't find an explanation for the malfunction. I have tested in local and highway driving both low and high speed during good days and nights. Warning only comes up sometimes, then stops and comes back only after vehicle restart, then repeats the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421028June 15, 2021
STRUCTURE:BODY
My wife came out of her place of work and there was a six inch crack on our Telluride windshield. She wasn't driving, it was just sitting in the parking lot. There are no signs of an impact like a rock chip or anything. The vehicle is three months old and has 4000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420390June 10, 2021
VISIBILITY/WIPER
Located a crack on my windshield. The crack is below the windshield wipers towards the bottom and below the line of the hood. No bullseye nor a stone chip mark. Crack is about an inch long. Saw on Kia's website there were similar problems with the 2020 models. We've only owned the vehicle for about 4 months and have just over 6000 miles on it. No other signs of rock damage on entire vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420233June 9, 2021
VISIBILITY/WIPER
Very rare for me to have an issue with the windshield, but appears to have a rock chip while no indication of impact was heard. Others with same make/model also reflect this issue. Rock chip was repaired and this resolved the issue for now. Insurance covered all expenses of repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418722May 27, 2021
VISIBILITY/WIPER
after 3 months the windshield has cracked by itself. No rocks signs, crack went from the top frame. We reported it to our Dealer and scheduled an appointment for them to take a look.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418674May 26, 2021
VISIBILITY/WIPER
Component: Windshield Safety risk: Driver visibility Problem reproduced: No Inspected by others: No Symptoms prior to failure: very small rock chip, size of a pencil eraser. I had a glass company come out to repair a rock chip on our 2021 SX, production date 03/21/2021. When the technician applied the suction or pressure to remove condensation from the chip the windshield cracked. The repairman is professional and experienced so I don't think this was malpractice. He had done hundreds of windshield repairs and never ran into something like this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418118May 22, 2021
VISIBILITY/WIPER
The car is less than a year old and the windshield has cracked. A small rock pebble bounced against the top of the windshield and minutes later a foot long crack was going down and across the windshield. The windshield is very poor quality. I’ve never had this issue with any vehicles in the past and they were much more durable. Im concerned that this front windshield will shatter before I’m able to have it replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417595May 18, 2021
VISIBILITY/WIPER
Went to pick up our new car from the dealer on Saturday 4/17 and noticed the windshield had a chip. Waited a couple of hours for the dealer to fill the chip. On Sunday 4/18 I noticed a second windshield chip, so I called Safelite and scheduled an appointment to have it filled Tuesday 4/20 which was their first available date. However, the chip turned into a crack on Monday 4/19 even though it was parked in the garage overnight. The initial crack was about 4 inches long and since then it has traveled across the windshield. The cracked windshield impacts visibility, and I'm also concerned about the integrity of the windshield and the possibility of glass shards breaking away and becoming a hazard for the driver and occupants.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416153May 11, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVER'S SIDE WINDOW REMAINED STUCK OPEN ABOUT 1 INCH WHEN DRIVER ROLLED DOWN WINDOW WITH SLIGHT TAP ON WINDOW SWITCH DRIVING MOTION AT HIGHWAY SPEEDS. WINDOW WOULD NOT GO UP OR DOWN WHILE IN MOTION WHEN USING SWITCH TO OPEN OR CLOSE WINDOW EVEN AFTER COMING TO COMPLETE STOP (ON SHOULDER OF ROAD) AND SHUTTING DOWN VEHICLE. WAS ABLE TO FIX WHEN PUTTING VEHICLE IN ACCESSORY MODE (NOT RUNNING OR IN MOTION) AND PLACE HANDS GENTLY ON BOTH SIDES OF WINDOW TO GENTLY MOVE UP TO HIGHEST ALLOWED POSITION THEN CLOSE WINDOW WITH SWITCH. THIS FIXED THE PROBLEM AND WINDOW SWITCH OPERATED AS USUAL. VEHICLE MILEAGE WAS AROUND 3,100. WE BELIEVE THE CAUSE IS A SAFETY SENSOR IN THE WINDOW SWITCH COMPONENT THAT DETECTS OBSTRUCTION IN WINDOW WHICH STOPS WINDOW FROM OPERATING. READ OTHER FORUMS THAT STATED WINDOW GOT STUCK OPEN AT HIGHWAY SPEEDS AND WOULD NOT MOVE. THEIR FIX WAS TO OPEN SUN ROOF AND THEN SHUT DRIVERS SIDE WINDOW. THIS DID NOT WORK FOR US. HTTPS://TELLURIDEFORUM.ORG/THREADS/LESS-THAN-40-MILES-AND-THE-WINDOW-IS-BROKEN.912/ [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414682May 1, 2021
POWER TRAIN
I DROVE MY BRAND NEW TELLURIDE OFF THE LOT WITH 11 MILES ON IT. BEFORE I GAINED SPEEDS OVER 50MPH MY VEHICLE WOULD JERK AS IT CHANGED GEARS AND THE RPM INCREASED. AFTER I STOPPED AT STOP SIGNS OR RED LIGHTS AND THEN BEGAN TO ACCELERATE AGAIN, THE CAR WOULD JERK, THE ENGINE WOULD REV UP AND NO ACCELERATION WOULD HAPPEN. IF I KEPT PRESSING THE GAS, EVENTUALLY THE CAR WOULD JERK AGAIN, CATCH THE GEAR AND DRIVE. THIS HAPPENED EVERY SINGLE TIME I WOULD STOP AND GO AGAIN. OVER SPEEDS OF 50-60MPH I DID NOT HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413536April 23, 2021
STRUCTURE:BODY
WHEN DRIVING THE VEHICLE AT HIGHWAY SPEED THE PASSENGER NAD DRIVERS WINDOW FLEXES AND WILL NOT ALWAYS ROLLUP. THE WINDOW FLEXES ENOUGH THAT IT CONTACTS THE DOOR GASKETS AND IT ASSUMES THERE IS A PINCH POINT AND ROLL THE WINDOW DOWN. THE ONLY WAY TO CORRECT THIS IS SLOW DOWN TO LESS THAN 55 MILES AND HOUR OR FIDDLE WITH THE WINDOWS TO TRY AND GET THE BACK PRESSURE REDUCED. THE KIA DEALER CAN REPLICATED THIS AND KIA TECH LINE SAYS THIS IS OPERATING WITHIN DESIGN.IT IS NOT A SEFEY ISSUE TO SLOW DOWN ON A HIGHWAY TO ROLLUP[ A WINDOW OR BE DISTRACTED WITH A WORKAROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407693April 12, 2021
STRUCTURE:BODY
WHILE DRIVING AT HIGHWAY SPEEDS ON THE HIGHWAY, WE HEARD A LOUD CRACK AND OUR SUNROOF BURST OPEN AND SHOWERED US WITH TEMPED GLASS. IT WAS VERY STARTLING AND CAUSED MY WIFE TO VEER INTO THE OPPOSITE LANE MOMENTARILY. THE SUNROOF BURST OPEN IN AN UPWARD FASHION. NOTHING HIT THE SUNROOF GLASS. THE WEATHER WAS CLEAR. OUTSIDE TEMPERATURE WAS APPROXIMATELY 55 DEGREES FAHRENHEIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406514April 5, 2021
SEATS, AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION
TL* THE CONTACT OWNS A 2021 KIA TELLURIDE. THE CONTACT STATED UPON PLACING A SEAT CUSHION IN THE FRONT PASSENGER SEAT, THE PASSENGER SIDE OCCUPANT SENSOR WOULD NOT RECOGNIZE THE WEIGHT OF AN OCCUPANT IN THE SEAT WITH THE CUSHION. THE CONTACT STATED THAT THE CUSHION WAS A NECESSARY SAFETY FEATURE NEEDED FOR HER HUSBAND DUE TO A DISABILITY. THE CONTACT CALLED GRINDSTAFF KIA (3608 BRISTOL HWY, JOHNSON CITY, TN 37601, (423) 262-4200) AND WAS INFORMED THAT THEY COULD NOT ASSIST HER WITH THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406425April 5, 2021
VISIBILITY/WIPER
THE WINDSHIELD HAS A CHIP AND 12-INCH CRACK AFTER 2000 MILES OF HIGHWAY DRIVING. THERE WAS A MINOR ROCK HIT BUT NOTHING THAT SHOULD HAVE CAUSED THIS SORT OF ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406093April 2, 2021
VISIBILITY/WIPER
BOUGHT KIA TELLURIDE 2021 IN DEC 2020, ITS WINDSHIELD BROKE IT SELF WHICH APPEARS TO BE FRAME STRESS RELATED ISSUE, DEALERSHIP ENGINEERS CAME TO THE SAME CONCLUSION. I RESEARCHED MORE AND FOUND THE SAME REPORTED ISSUES ON YEAR 2019 AND 2020 TELLURIDE. LOOKS LIKE KIA HAS NOT FIXED THIS CRITICAL DEFECT AND REFUSING TO ACCEPT THAT THERE ARE SERIOUS DESIGN ISSUES WITH KIA TELLURIDE. I REPORTING THIS AS I BELIEVE THIS DEFECT IF NOT CORRECTED WILL RESULT IN INNOCENT DEATHS. THIS IS SHAMEFUL THAT A MULTIBILLION DOLLAR COMPANY DOESN'T CARE ABOUT THE LIVES OF THEIR PAYING CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405125March 27, 2021
VISIBILITY/WIPER
WINDSHIELD CRACKED, UNSURE OF WHEN OR WHERE, BUT WENT FROM 2 INCHES LONG TO WHOLE WINDSHIELD IN A MATTER OF A DAY OR TWO. CAN'T FOR THE LIFE OF ME FIGURE OUT HOW IT HAPPENED, NOTICED IT IN THE DRIVEWAY. MILEAGE WAS APPROXIMATELY 8K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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