Kia Soul Service Bulletins
554 manufacturer communications on file.
- April 30, 2024•Document ID: 10253811Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE338
- Date Added:
- May 6, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0/AVN5W SOFTWARE UPDATE (SA569) - This bulletin provides information to update the software on Display Audio 2.0 (D2V) and 5th Generation AVN Wide (AVN5W) head units on certain 2022-2023MY Kia vehicles (refer to model list on page 9). The affected vehicles may experience various concerns related to Apple CarPlay/Android Auto phone projection connectivity.
Associated Products (16)Associated Documents - April 9, 2024•Document ID: 10253006Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- PI2107_OWNR_201
- Date Added:
- May 6, 2024
- Manufacturer:
- KIA
SummaryPRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2107) - This document is the owner renotification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2017-2019 MY Kia Soul vehicles equipped with 2.0-liter engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit ("ECU").
Associated Products (3)Associated Documents - March 12, 2024•Document ID: 10252300Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE137_CLSD
- Date Added:
- April 2, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: OBC UPDATE, INSPECTION AND/OR REPLACEMENT (SA306) CLOSED - This bulletin is now closed. This bulletin provided the procedure to update, inspect, and if necessary, replace the On-Board Charger (OBC) on some 2015-17MY Soul EV (PS EV) vehicles, produced from July 15, 2014 through January 15, 2017, which may exhibit a Malfunction Indicator Lamp (MIL) ON with DTCs P1CF1 through P1CF6.
Associated Products (3)Associated Documents - March 12, 2024•Document ID: 10252298Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE138_CLSD
- Date Added:
- April 2, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: OBC REPLACEMENT (SA307): CLOSED - This bulletin is now closed. This bulletin provided the procedure to replace the On-Board Charger (OBC) on some 2016MY Soul EV (PS EV) vehicles, produced from January 16, 2015 through December 21, 2015, which may have exhibited a malfunction indicator light (MIL) ON with DTCs P1CF5 and P1CF6 due to a battery charge delay with the OBC.
Associated Products (1)Associated Documents - February 22, 2024•Document ID: 10250838Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; STRUCTURE; STEERING
- Mfr Comm. #:
- CS2311_TSB_R2
- Date Added:
- March 2, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
Associated Products (44)Associated Documents - February 9, 2024•Document ID: 10250517Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE303_R2
- Date Added:
- March 2, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
Associated Products (61)Associated Documents - January 26, 2024•Document ID: 10250313Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- PI2002B_OWNR_401
- Date Added:
- March 2, 2024
- Manufacturer:
- KIA
SummaryPRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2014-2016 MY Kia Soul vehicles equipped with 2.0-liter engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit ("ECU") (PI2002B).
Associated Products (3)Associated Documents - January 8, 2024•Document ID: 10248691Service Bulletin/Repair InstructionsSUSPENSION; STRUCTURE
- Mfr Comm. #:
- TSB_CHA121
- Date Added:
- February 2, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin provides information to replace the front strut bearing and upper spring pad on both front (LH and RH) strut assemblies on certain 2019-2024MY Forte (BDm) vehicles produced from July 09, 2018 through present, 2020-2024MY Soul (SK3) vehicles produced from November 15, 2018 through present, and 2021-2024 Seltos (SP2) vehicles produced from November 20, 2019 through present. The affected vehicles may exhibit an intermittent noise when turning the steering wheel both when driving and when the vehicle is not in motion.
Associated Products (15)Associated Documents - December 20, 2023•Document ID: 10247560Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2311A_OWNRPS
- Date Added:
- January 6, 2024
- Manufacturer:
- KIA
SummaryCUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia now has an additional vehicle modification available for installation to help deter or thwart attempted thefts. This modification consists of a theft deterrent ignition cylinder protector and will be available to you free of charge for eighteen (18) months from the date of this letter.
Associated Products (7)Associated Documents - December 20, 2023•Document ID: 10247559Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; STRUCTURE
- Mfr Comm. #:
- CS2311A_OWNRAM
- Date Added:
- January 6, 2024
- Manufacturer:
- KIA
SummaryCUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia now has an additional vehicle modification available for installation to help deter or thwart attempted thefts. This modification consists of a theft deterrent ignition cylinder protector and will be available to you free of charge for eighteen (18) months from the date of this letter.
Associated Products (4)Associated Documents - December 20, 2023•Document ID: 10247582Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; STRUCTURE
- Mfr Comm. #:
- CS2311A_OWNRSK3
- Date Added:
- January 6, 2024
- Manufacturer:
- KIA
SummaryCUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia now has an additional vehicle modification available for installation to help deter or thwart attempted thefts. This modification consists of a theft deterrent ignition cylinder protector and will be available to you free of charge for eighteen (18) months from the date of this letter.
Associated Products (3)Associated Documents - December 18, 2023•Document ID: 10247554Service Bulletin/Repair InstructionsSTEERING; STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE; STRUCTURE; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; STRUCTURE:CRITICAL FASTENERS
- Mfr Comm. #:
- CS2311_TSB_R1
- Date Added:
- January 6, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
Associated Products (35)Associated Documents - December 12, 2023•Document ID: 10247553Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; STEERING; STRUCTURE; STRUCTURE:CRITICAL FASTENERS; STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
- Mfr Comm. #:
- CS2311_TSB
- Date Added:
- January 6, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 13, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
Associated Products (35)Associated Documents - December 7, 2023•Document ID: 10247556Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- TSB_ELE320
- Date Added:
- January 6, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.
Associated Products (21)Associated Documents - October 13, 2023•Document ID: 10244285Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE310
- Date Added:
- November 3, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY PACK AND BATTERY MANAGEMENT SYSTEM - This bulletin provides information regarding the replacement of the High-Voltage Battery Pack Assembly (HV BPA) on some 2015-2017MY SOUL EV (PS EV) produced from July 15, 2014 through June 30, 2017 which were not included in SC267 Safety Recall Campaign. The Battery Management System (BMS) and Voltage & Temperature Sensor Wiring Harness (VTSWH) will need to be replaced along with the 'new' HV BPA, when replacing an 'originally' equipped HV BPA on the applicable vehicles. In addition, the BMS Software will also need to be upgraded to complete the repair.
Associated Products (3)Associated Documents - October 5, 2023•Document ID: 10243928Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE314
- Date Added:
- November 4, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in 'PARK' or driving on even surfaces.
Associated Products (30)Associated Documents - September 28, 2023•Document ID: 10242982Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- TSB_ELE303_R1
- Date Added:
- October 1, 2023
- Manufacturer:
- KIA
SummaryThis bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
Associated Products (28)Associated Documents - September 21, 2023•Document ID: 10242914Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Mfr Comm. #:
- SC267Z_TSB
- Date Added:
- October 1, 2023
- Manufacturer:
- KIA
SummarySUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BATTERY PACK ASSEMBLY REPLACEMENT (SC267Z) - This bulletin provides information to replace the high-voltage battery pack assembly (HV BPA) on certain 2015-2019MY Soul EV (PS EV) vehicles produced from July 15, 2014 through September 28, 2018. After completing SC267 with the battery management system (BMS) software upgrade, the subject vehicles may subsequently require the replacement of the HV BPA due to MIL ON with a BPA related DTC(s).
Associated Products (5)Associated Documents - September 11, 2023•Document ID: 10242236Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SC251_TSB_R1
- Date Added:
- October 1, 2023
- Manufacturer:
- KIA
SummaryVOLUNTARY EMISSIONS SERVICE CAMPAIGN: NU 2.OL GDI SULEV ECU EMISSIONS LOGIC IMPROVEMENT (SC251) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the emissions-related logic of the Electronic Control Module (ECM) with an improved version on certain 2017-2019MY Soul (PS) vehicles equipped with the Nu 2.0L GDI SULEV engine, produced from July 29, 2016 through December 19, 2018. To ensure compliance with emissions regulations, apply the improved software update to the Engine system using the KDS ECU upgrade function as described in this bulletin.
Associated Products (3)Associated Documents - August 31, 2023•Document ID: 10241848Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- TSB_ELE303
- Date Added:
- September 6, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen. Follow the procedure outlined in this publication to update the software on 5th Generation AVN wide units using the applicable USB Flash Drive A or B for the applicable vehicle.
Associated Products (26)Associated Documents