Kia Sorento Complaints

10,397 consumer complaints on file.

#10396065April 16, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2011 KIA SORENTO EX V6 PURCHASED 04-10.OCCASIONAL LOUD NOISE AND JOLT FORWARD DURING START.WHILE DRIVING AT LOW SPEED SOMETIMES VEHICLE SLOWS DOWN FOR SECOND OR TWO AND THEN SURGES FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395986April 15, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT WAS DRIVING 55 MPH WHEN THERE WAS A LOUD NOISE AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE DRIVE TRAIN AND THE TRANSMISSION FAILED. THE DEALER REPLACED THE DRIVE TRAIN AND TRANSMISSION WHICH WAS UNDER WARRANTY. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THE VEHICLE WAS SCHEDULED TO BE INCLUDED IN A RECALL BUT PROVIDED NO ADDITIONAL INFORMATION PERTAINING TO THE RECALL SPECIFICS. THE FAILURE MILEAGE WAS 27,000. UPDATED 05/31/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395872April 14, 2011
ENGINE AND ENGINE COOLING, STEERING
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT WAS DRIVING APPROXIMATELY 60 -65 MPH WHEN THE BATTERY AND PARKING BRAKE WARNING LIGHTS ILLUMINATED MOMENTARILY. THE CONTACT STATED THAT THE POWER STEERING FAILED SUDDENLY AND CAUSED EXTREME DIFFICULTY IN STEERING CAPABILITIES. THE VEHICLE WAS THEN INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED THAT THE FAILURE WAS THE HARMONIC BALANCER BOLT AND THAT THE ENTIRE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395932April 14, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 KIA SORRENTO. THE CONTACT WAS TRAVELING 15 MPH WHEN THE CRANKSHAFT BOLT FRACTURED AND CAUSED DAMAGE TO THE CRANK POSITION SENSOR, TIMING BELT, DAMPER PULLEY, AND THE CRANKSHAFT SPROCKET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE CRANKSHAFT WOULD NEED TO BE REPLACED. THE DEALER ALSO ADVISED REPLACING THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395949April 14, 2011
FUEL SYSTEM, GASOLINE
I HAVE A 2003 KIA SORENTO,BOUGHT IN JANUARY,2003. DURING THE SUMMER OF 2009 I FOUND EVERYTIME I FILLED THE GAS TANK,FUEL WOULD "BLOW-BACK" AT FIRST I COULD SOMETIME REMOVE THE NOZZLE AND RE-START THE FILL AND IT WOULD STOP. I ALSO I HAD TO DELIVER THE GAS VERY SLOWLY. SINCE LAST YEAR I FIND I CAN NEVER FILL WITHOUT "BLOW-BACK" AND IT SEEMS I MUST LISTEN FOR THE RUSH OF FUEL TO SPIT BACK. I USUALLY FIND I AM COVERED WITH FUEL AND THE PAINT ON THE REAR PANEL IS BEGINNING TO SHOW DAMAGE FROM THE FUEL. I HAVE NOT BEEN TO THE DEALER AS JUST AS THIS PROBLEM BEGAN, THE KIA DEALER IN DAYTONA BEACH CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395422April 11, 2011
ENGINE AND ENGINE COOLING:ENGINE
THIS IS NOT A COMPLAINT BUT A REPORT OF DEFECTIVE KIA SORENTO. WE PURCHASED AN LX V6 SORENTO ON APRIL 3RD. CAR WAS SOLD AS NEW WITH 250 MILES ON IT (WE WERE TOLD THAT MILEAGE WAS RESULT OF TEST DRIVING WHICH TURNED OUT TO BE UNTRUE). WITHIN 17 HOURS AND WITHIN 25 MILES AND ONLY THE 2ND TIME BEHIND THE WHEEL OF THE CAR, WE EXPERIENCED SEVERE TRANSMISSION PROBLEMS. AFTER APPROXIMATELY 30 MINUTES TOTAL OF DRIVING (ACTUALLY FIVE MINUTES AFTER HAVING PARKED TO PICK UP KIDS) AND AFTER 1 RED LIGHT, THE CAR STALLED AND THEN LURCHED FORWARD VIOLENTLY, REPEATEDLY. IMMEDIATELY DROVE THE CAR HOME AND WHEN I ATTEMPTED TO BACK UP INTO THE GARAGE FOUND THAT THE CAR WOULD NOT GO INTO REVERSE. IMMEDIATELY CONTACTED DEALER AND SALESPERSON CAME TO HOME AND OBSERVED PROBLEM, THEREAFTER TAKING CAR TO SERVICE. ACCORDING TO DEALERSHIP, SERVICE CLAIMED THAT PROBLEM WAS CAUSED BY COMPUTER AND WAS FIXED. WE RETURNED THE CAR WITHIN 17 HOURS OF PURCHASE AND REFUSED TO TAKE IT BACK. AFTER MUCH WRANGLING (AND DENIAL BY THE DEALERSHIP THAT IT HAD EVER HAD THIS TYPE OF PROBLEM), CAR WAS REPLACED WITH ANOTHER NEW CAR. WE HAVE NOT OBSERVED PROBLEM IN NEW CAR BUT FROM COMPLAINTS, I AM GRAVELY CONCERNED. PROBLEM IS AN IMMEDIATE AND SERIOUS THREAT TO SAFETY HAZARD. IT IS MY HOPE THAT NHTSA WILL ACT IMMEDIATELY. I HAD TWO CHILDREN IN CAR AT TIME AND ON MY WAY TO PICK UP 4 MORE. HAD THE INCIDENT OCCURRED ON A FREEWAY OR CONDITIONS WHERE THERE WERE MANY ON THE ROAD, I BELIEVE THE CONSEQUENCES WOULD HAVE BEEN DIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395486April 11, 2011
EXTERIOR LIGHTING
I HAVE A 2005 KIA SORENTO THAT CONSTANTLY HAS HEADLIGHTS, TAIL LIGHTS, FOG LIGHTS & BRAKE LIGHTS THAT CONSTANTLY GO OUT. I NORMALLY HAVE TO REPLACE ONE OF THESE LIGHTS AT LEAST ONCE A MONTH......I'VE STARTED KEEPING MY RECEIPTS BECAUSE HOPEFULLY KIA WILL STAND BY THEIR VEHICLES AND FINALLY DO A RECALL ON THIS. I LOOK ONLINE AND SEVERAL PEOPLE ARE COMPLAINING ABOUT THE SAME ISSUE, BUT IT LOOKS AS IF KIA ISN'T STANDING BY THEIR VEHICLE. I HAVE NO INTENTION ON PURCHASING A KIA AGAIN. I HAVE CALLED THEIR SERVICE DEPARTMENT QUITE A FEW TIMES TO SEE IF THEIR HAS BEEN A RECALL ISSUED YET, BUT THE SERVICEMEN SEEM TO BLOW THE ISSUE OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395228April 8, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING 60 MPH IN CLEAR LANE ON HIGHWAY ON 04/08/11 WHEN A VERY LOUD "BANG" WAS HEARD IN ENGINE, SUV LURCHED VIOLENTLY AND ENGINE WHINED NOTICEABLY. IT WAS IMMEDIATELY NOTICEABLE THAT THE ENGINE WAS LOSING ACCELERATION POWER AND I PULLED OVER. WHEN STOPPED, I PUT SUV INTO PARK AND NOTICED IT LURCHED. THE VEHICLE LURCHED WHENEVER THE SHIFTER WAS MOVED FROM P TO R TO N TO D AND BACK. IT WAS READILY APPARENT THE VEHICLE HAD A TRANSMISSION PROBLEM. 2011 KIA SORENTO WAS PURCHASED NEW, AND HAD 10,000 MILES ON IT AT TIME OF OCCURRENCE. VEHICLE DID NOT SHIFT OR DRIVE CORRECTLY AFTERWARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395268April 8, 2011
EXTERIOR LIGHTING, INTERIOR LIGHTING
I HAVE A 2006 KIA SORENTO. I HAVE HAD TO REPLACE THE BATTERY TWICE (SO INCLUDING THE ORIGINAL IT HAS GONE THROUGH 3 BATTERIES SINCE 06), I HAVE HAD (AND CONTINUE) TO REPLACE THE BULBS IN THE HEADLIGHTS AND BRAKE LIGHTS. THE DOME LIGHT HAS CEASED TO WORK AS WELL. I HAVE BEEN MADE AWARE THAT I AM NOT ALONE IN THIS PROBLEM BUT KIA IS NOT INTERESTED IN DOING ANYTHING ABOUT IT. THIS IS A SAFETY ISSUE. THIS LAST TIME, I DROVE TO MY DESTINATION AND ALL WAS WELL, THEN WHEN I CAME OUT TO DRIVE HOME..POOF, THE DRIVER LOW BEAM WAS OUT. ANY HELP WILL BE APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395294April 8, 2011
ELECTRICAL SYSTEM
WE WERE TRAVELING ON THE FREEWAY AT 65 MPH WHEN CHECK ENGINE LIGHT CAME ON WITHIN 2 SECONDS VEHICLE LOST ALL POWER INCLUDING POWER BRAKES AND STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395121April 7, 2011
PARKING BRAKE
I WAS PARKING MY 2011 KIA SORENTO TO GET TO WORK AND TRIED TO PUT THE GEAR IN REVERSE. THE GEAR WOULD NOT GO PAST NEUTRAL. I WAS ABLE TO PARK BUT HAD TO KEEP THE GEAR IN NEUTRAL AND APPLY THE MANUAL BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394420April 6, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT THE BOLT CRANKSHAFT SENSOR BOLT FAILED AND CAUSED THE BELTS TO FRACTURE AND THE POWER STEERING TO MALFUNCTION. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS REPAIRED YET THE FAILURE RECURRED SHORTLY AFTER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 106,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394929April 5, 2011
UNKNOWN OR OTHER
2001 KIA SORENTO. CONSUMER STATES ALL LATE MODELS VEHICLES SOLD IN AMERICA TODAY BY DEFAULT FLASH SIDE LIGHTS UPON EACH REPEATED DEPRESSION OF THE KEY PAD EXCEPT HIS NEW KIA SORENTO *TGW THE CONSUMER STATED FLASHING UPON FIRST DEPRESSION OF THE KEY PAD WAS INSUFFICIENT, ESPECIALLY WHEN TRYING TO FIND THE VEHICLE AT NIGHT IN A LARGE DIMLY LIT PARKING LOT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394337April 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER STOPPING TO PAYING BRIDGE TOLL, HEARD A LOUD GRINDING NOISE WHICH SOUNDED LIKE SOMETHING FEEL OUT FROM UNDERNEATH THE OUR 2011 KIA SORENTO. FROM THAT POINT ON THE VEHICLE WOULD ONLY COAST. THIS COULD HAVE CAUSED A MAJOR ACCIDENT AS 3 LANES OF TRAFFIC WERE MERGING AND LUCKILY THERE WAS A PARKING LOT JUST BEFORE GETTING ON THE BRIDGE. WE CALLED ROADSIDE ASSISTANCE AND VEHICLE WAS TOWED TO KIA DEALERSHIP AND TRANSMISSION IS BEING REPLACED. A RENTAL CAR WAS PROVIDED, BUT IS ON A DAY-TO-DAY BASIS...THE REPAIR IS SUPPOSED TO ONLY TAKE A WEEK...NOT SURE HOW I FEEL ABOUT THE VEHICLE NOW.....THERE SHOULD BE A RECALL... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394162April 4, 2011
VEHICLE SPEED CONTROL
DRIVING FROM PALM SPRINGS TO LOS ANGELES ON HIGHWAY 10, A VERY LOUD CLUNK HEARD BENEATH THE DRIVERS SEAT AND VEHICLE LOST POWER BUT CONTINUED TO REV. SLOWLY RECOVERED. ABOUT 10 MINUTES LATER, AT SPEED OF 65 IN TRAFFIC ON HIGHWAY, ANOTHER LOUD GRINDING CLUNK HEARD SOMEWHERE BENEATH DRIVER'S SEAT. VEHICLE AGAIN LOST POWER BUT CONTINUED TO REV. BEST WAY TO DESCRIBE IS THAT IT FELT LIKE THE CAR WAS SUDDENLY DROPPING FROM 5TH GEAR TO 1ST GEAR. BUT THE GEAR SHIFT WAS NOT TOUCHED. THIS HAPPENED IN TRAFFIC ON A MAJOR HIGHWAY. I SEE THERE ARE DOZENS OF SIMILAR COMPLAINTS REGISTERED ON THIS SITE. PLEASE TAKE ACTION BEFORE SOMEONE IS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394152April 4, 2011
ENGINE AND ENGINE COOLING
BOLT FOR THE CRANKSHAFT PULLEY HAS SHEARED OFF TWICE SINCE I BOUGHT THE VEHICLE 5 MONTHS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394018April 2, 2011
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
CAR SHAKES WHEN BRAKING. REAR BRAKES PADS WORN DOWN TO 30%. HAD REAR ROTORS TURNED AND NEW PADS INSTALLED AT 37,945 SHAKING REDUCED SOMEWHAT. AT 41,252 HAD REAR BRAKE ROTORS REPLACED,(BECAUSE THEY WHERE WARPED) AND BRAKE PADS REPLACED,CAR STILL SHAKES. MECHANIC STATES PROBLEM IS IN THE DRIVE TRAIN WHICH SOMEHOW BINDS-UPS WHEN BRAKING AND IS DESTROYING THE REAR BAKES. SHAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393919April 1, 2011
ENGINE AND ENGINE COOLING
2005 KIA SORENTO +/- 77,000 MILES...WHILE DRIVING AT A LOW SPEED THE BRAKE AND BATTERY LIGHT FLASHED ON, LOST POWER STEERING, AFTER RESEARCHING ONLINE IT APPEARS IT'S THE DREADED CRANK SHAFT PULLEY/BOLT DEFECT LUCKILY I WAS ABLE TO SAFELY GET OFF THE ROAD......1YR TO PAYOFF VEHICLE. NOT TO MENTION THE NUMEROUS FRONT AND TAILLIGHT BULB REPLACEMENTS. I WILL NEVER BUY A KIA AGAIN!!! KIA IS AWARE OF THIS ISSUE AND HAS DONE LITTLE TO NOTHING ABOUT IT. ARE THEY WAITING FOR A DEATH TO OCCUR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393836March 31, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 50 MPH IN THE RAIN, WHEN SHE HEARD A LOUD CLUNKING NOISE THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. DURING THE FAILURE, THE BATTERY LIGHT AS WELL AS VARIOUS OTHER WARNING LIGHTS BEGAN ILLUMINATING ON THE INSTRUMENT PANEL. THE VEHICLE WAS PARKED. THE CONTACT EXAMINED THE VEHICLE AND NOTICED ALL THE ENGINE BELTS WERE DETACHED AND A BOLT WAS SEPARATED FROM THE MOTOR. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392989March 27, 2011
VEHICLE SPEED CONTROL
CRUISE CONTROL BROKEN FOR 3RD TIME. CRUISE CONTROL DOES NOT WORK, HAS ALREADY HAD CRUISE CONTROL SWITCH REPLACED ONCE. TAKING INTO DEALER FOR THIRD TIME AND IRONICALLY, THE DAY WE PICKED 2011 KIA SORENTO UP TO HAVE THE CRUISE CONTROL FIXED FOR THE SECOND TIME, IT DID NOT WORK WITH DEALER STATING "COULD NOT DUPLICATE CUSTOMER'S CONCERN." WHAT IF WE ALL DID OUR JOB THAT WAY? IS THIS SITE, PAID FOR BY US CITIZENS, JUST FOR BLOGGING OR DOES THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION HAVE ANY TEETH? ITS ABOUT TIME FOR A RECALL ON THE 2011 KIA SORENTO FOR TRANSMISSION, SUDDEN ACCELERATION, CRUISE CONTROL, STEERING - PULLING TO THE RIGHT, AND OTHER PROBLEMS THE 2011 KIA SORENTO HAS THAT ARE DANGERS TO THE PUBLIC AT LARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Sorento