Kia Sorento Complaints

10,397 consumer complaints on file.

#10532979July 31, 2013
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
WHEN I AM SLOWING DOWN TO AROUND 20 MPH, THE CAR COMPLETELY SHUTS DOWN. NO POWER, AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532771July 30, 2013
ENGINE, POWER TRAIN, STEERING
I WAS MERGING ONTO A HIGHWAY WHEN ALL OF A SUDDEN I HEARD A LOUD THUD AND MY BATTERY LIGHT & E BRAKE LIGHT CAME ON AND I LOST POWER STEERING. I WAS ABLE TO DRIVE THE VEHICLE TO A LOCAL MECHANIC WHO INFORMED ME THAT THE HARMONIC BALANCER HAD FALLEN OFF DUE TO THE CRANKSHAFT BOLT SHEARING OFF. ONCE IT WAS FIXED BY AN ASE CERTIFIED MECHANIC, APPROXIMATELY 8000 MILES LATER I WAS DRIVING TO WORK AND THE CAR STARTED SHAKING LIKE I WAS DRIVING ON RUMBLE STRIPS. I TOOK IT BACK TO A SERVICE GARAGE AND AFTER REPLACING THE HARMONIC BALANCER AND CRANKBOLT AGAIN THEY CAME TO THE CONCLUSION THAT THE CRANKSHAFT WAS BENT. THE GARAGE SUGGESTED REPLACING THE ENTIRE CRANKSHAFT AND BALANCER AND THEN HAVING THE ENGINE REBALANCED OR A COMPLETE ENGINE REPLACEMENT BOTH OF WHICH ARE GREATER THAN $3500 TO REPAIR ON A VEHICLE THAT'S WORTH ABOUT $5500..IT'S BEEN APPROXIMATELY $2000 THAT I'VE ALREADY SPENT TO CORRECT THIS PROBLEM AND THE PROBLEM STILL EXISTS. IT'S AT A LOCAL KIA DEALERSHIP NOW, WHERE I PURCHASED THE VEHICLE AND THEY TOLD ME THAT IT'S NOT FIXABLE AND THEY CAN ONLY RECOMMEND TO REPLACE THE ENGINE WHICH WOULD COST $6,700 FOR A USED ENGINE WITH 71,000 MILES ON IT. IT SEEMS THAT THIS SAME ISSUE HAPPENS ON THESE MOTORS BETWEEN 60K AND 90K MILES THEN FROM DOING SOME RESEARCH, IT SEEMS AFTER REPAIRS ARE DONE THE SAME PROBLEM HAPPENS APPROXIMATELY 6K-10K MILES LATER. AFTER LOOKING INTO IT, IT LEADS ME TO BELIEVE THAT THE ONLY CAUSE OF THIS PROBLEM WOULD BE MANUFACTURER DEFECTS AND FAULTY PARTS. THIS HAS CAUSED ME TO BE OUT OF A VEHICLE SINCE MID NOVEMBER OF 2012. IT'S DISTURBING WITH HOW MANY OTHER COMPLAINTS I'M READING ON THIS SITE ABOUT THE SAME EXACT THING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532486July 29, 2013
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
BACKED OUT OF DRIVEWAY, CHECK ENGINE & ESC OFF LIGHT CAME ON, WOULDN'T ACCELERATE OVER 20MPH. BROUGHT BACK HOME AND PARKED. FEW HOURS LATER TOOK GRANDDAUGHTER TO DENTIST AND ONLY CHECK ENGINE LIGHT ILLUMINATED. DIDN'T GO OFF UNTIL TOOK TO AUTO ZONE ON ASHEVILLE HWY, KNOXVILLE, TN. AFTER PLACING ON DIAGNOSTIC MACHINE AND GIVING A PRINT OUT OF PROBABLE CAUSES, CHECK ENGINE LIGHT WENT OFF. TOOK TO DEALERSHIP ON 7/29 AND WOULDN'T EXCEPT DIAGNOSIS SINCE THEY DIDN'T PERFORM. WAS SHOWING ELECTRICAL AND VALVE PROBLEMS. STATED UNABLE TO REPAIR DUE TO LIGHTS NOT BEING ON WHEN CAR WAS AT THE KIA DEALERSHIP. STATED REPLACED THE PROBLEM WITH RECALL. HOWEVER, NOW STATING MOTOR SEALS NEED REPLACED WHICH IS COVERED UNDER WARRANTY. UNSURE IF OTHER ISSUE HAS BEEN RESOLVED DUE TO NO ISSUES SINCE FRIDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532174July 27, 2013
ENGINE
MY 2013 KIA SORENTO ENGINE SHUT OFF WHILE DRIVING ABOUT 20 MPH. I WAS ABLE TO PULL OVER TO THE SIDE SAFELY. I WAS ABLE TO START THE CAR AND DRIVE OFF. MY HUSBAND DROVE THE CAR ABOUT A WEEK AGO TO PICK ME UP FROM WORK AND THE ENGINE SHUT OFF AGAIN. HE WAS ON THE FREEWAY BUT HE WAS ONLY DRIVING ABOUT 30 MPH IN TRAFFIC. HE PULLED OVER SHUT THE CAR OFF. HE TURNED THE CAR BACK ON PUT IT IN GEAR, BUT THE CAR WOULD NOT GO. YESTERDAY AND TODAY IT HAPPEN TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532115July 27, 2013
AIR BAGS, SEAT BELTS
WE WERE TRAVELING DOWN I-64 AT 6:45 PM AT 70 MPH WHEN A DOWNPOUR BEGAN SUDDENLY MY HUSBAND EASED OFF OF THE ACCELERATOR AND AS WE ENTERED THE RAIN. WE BEGAN TO HYDROPLANE WE SPUN 180 DEGREES. HE REGAINED CONTROL ONLY TO HYDROPLANE AGAIN. THIS TIME HE DID A 360 AND WENT INTO A DITCH HITTING A EARTHEN EMBANKMENT WITH THE FRONT FENDER SPINNING US AROUND AND PUSHING THE REAR OF THE CAR UP THE EMBANKMENT THIS THEN CAUSED THE CAR TO BEGIN ROLLING WE ROLLED AT LEAST 4 TIMES BEFORE SLIDING AT LEAST 100 YARDS DOWN THE INTERSTATE. NO AIRBAGS DEPLOYED. MY HUSBANDS SEAT BELT HELD. HOWEVER, I WAS IN THE BACK SEAT WITH OUR SON AND MY SEAT BELT AS WELL AS HIS RELEASED THROWING US INTO THE CARGO AREA. WE ALL WERE INJURED AND TRANSPORTED TO THE HOSPITAL BY AMBULANCE. WHEN WE NOTIFIED KIA THEY ACTED AS IF THIS WAS NO BIG DEAL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10531964July 26, 2013
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL* THE CONTACT OWNS A 2006 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE BRAKE AND BATTERY LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART MOMENTS LATER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT A BOLT IN THE CRANK SHAFT WAS FRACTURED AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,440. 8/26/13 *CN THE CONSUMER ALSO STATED THE BELTS AND CRANK PULLEY BROKER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531972July 26, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE SUNROOF EXPLODED. THE CONTACT STATED THAT NOTHING HIT THE GLASS TO CAUSE IT TO FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. THE VINE WAS UNAVAILABLE. UPDATED 01/08/14*LJ THE CONSUMER SUFFERED A CUT FROM THE GLASS. UPDATED 01/09/14
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10532081July 26, 2013
STRUCTURE:BODY, POWER TRAIN, EXTERIOR LIGHTING
MY 6 YEAR OLD CHILD GOT INTO THE VEHICLE TO GET A DRINK. SHE HIT THE GEAR SHIFT AND IT WENT FROM PARK TO GEAR AND ROLLED DOWN THE HILL UNTIL COMING TO A STOP BY HITTING A TREE. MY NEIGHBOR TRIED TO STOP THE CAR FROM ROLLING BUT HE COULD NOT GET THE DOOR OPEN BECAUSE IT LOCKED. MY CHILD WAS IN THE PASSENGER SIDE OF THE CAR AND THE KEYS WERE NOT IN THE IGNITION. KIA SERVICE MANAGER TOLD ME THAT THE CAR SHOULD NOT GO OUT OF PARK UNLESS THE KEYS ARE IN THE IGNITION AND THE BRAKE IS PUSHED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10531913July 25, 2013
STEERING, SERVICE BRAKES, ENGINE
WHILE DRIVING AT FREEWAY SPEEDS (55-65 MPH) OUR VEHICLE SPONTANEOUSLY SHUT DOWN; ALL ELECTRICAL POWERED OFF, ENGINE SHUT DOWN, LOSS OF ABS, LOSS OF POWER STEERING. THE VEHICLE WOULD NOT RESTART UNTIL SHIFTING INTO 'PARK' POSITION. THIS WAS THE THIRD TIME THIS HAS HAPPENED, ALL UNDER THE SAME CIRCUMSTANCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526277July 22, 2013
ENGINE
FROM 9/2011 TO 7/2013 MY 2006 KIA HAS HAD THIS PROBLEM 3 TIMES AND IS CURRENTLY IN THE SHOP. WHILE DRIVING I HEAR A WEIRD NOISE AND THEN ALL THE DASHBOARD WARNING LIGHTS COME ON AND I LOSE POWER STEERING. WHEN CHECKING UNDER THE HOOD, THE BELTS HAVE ALL FALLEN OFF, A PULLEY IS LAYING UNDER ENGINE AS IS A BOLT. THE LAST TIME THE BOLT HAD BROKEN OFF CAUSING THE PULLEY TO FALL OFF. MECHANIC FOUND THAT THE CRANKSHAFT SPROCKET WAS BROKEN. I'M NOT SURE ABOUT TODAY AS THE CAR IS AT THE SHOP WITH THE BOLT LAYING UNDER THE ENGINE, BUT THE DRIVE PIN THAT GOES INTO THE SPROCKET OF THE PULLEY FELL OUT THE BOTTOM WHEN BEING LIFTED ONTO THE TOW TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526018July 21, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
DRIVING ON A SURFACE STREET WITH A 40 MPH SPEED LIMIT. CAR SUDDENLY LOST POWER AND COULD NOT GET SPEED ABOVE 20 MPH. WE WERE LUCKY THAT THERE WASN'T MUCH TRAFFIC ABOUT AS THIS COULD DEFINITELY HAVE CAUSED AN ACCIDENT. WHEN THIS HAPPENED BOTH THE ESC OFF LIGHT AND THE CHECK ENGINE LIGHT CAME ON. WE HAD TO LEAVE OUR CAR IN NEVADA AND GET A RENTAL CAR TO GET HOME TO ARIZONA, WE HAVE NO IDEA WHEN WE WILL GET OUR CAR FIXED AND BACK HOME. WE WERE OWNERS OF A KIA RONDO AND THE SAME THING HAPPENED TO THAT VEHICLE TOO (NO LONGER OWN THAT ONE). THIS VEHICLE NEEDS TO BE RECALLED IMMEDIATELY AND KIA NEEDS TO ADMIT THAT THERE IS SOMETHING SERIOUSLY WRONG AND THAT THEY WILL TAKE RESPONSIBILITY FOR FIXING IT. TOO MANY OWNERS HAVING EXACTLY THE SAME PROBLEM, WE SHOULD NOT BE IGNORED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525923July 20, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I PURCHASED THIS CAR IN NEW IN 2006 I HAVE REPLACE FOUR TAIL LIGHTS AND AS OF TODAY WHEN THE HEAD LIGHT WENT OUT THIS WILL BE THE FIFTH HEADLIGHT, I AM AFRAID FOR MY DAUGHTER TO PARK IN THE GARAGE IN CASE IT SHOULD SET THE HOUSE ON FIRE,THERE IS OBVIOUSLY A SHORT IN THE ELECTRICAL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525696July 19, 2013
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, ENGINE
I WAS DRIVING ON AN INTERSTATE WITH A SPEED LIMIT OF 65 MPH WHEN WITH NO WARNING THE "CHECK ENGINE" AND "ESC OFF" LIGHTS CAME ON SIMULTANEOUSLY. AT THE SAME TIME, THE ENGINE LOST POWER, CAUSING MY VEHICLE TO SUDDENLY DECELERATE AND ALMOST CAUSING A COLLISION BOTH WITH THE CAR BEHIND ME AND WITH THE CARS MERGING OVER FROM AN ENTRANCE RAMP. LUCKILY, I WAS ABLE TO SAFELY MAINTAIN CONTROL OF MY CAR AND PUT ON MY HAZARD LIGHTS TO WARN OTHER DRIVERS OF MY MUCH SLOWER SPEED. EVEN DEPRESSING THE GAS PEDAL TO THE FLOOR, I WAS UNABLE TO ACCELERATE ABOVE 55 MPH, AND MY SPEED GOING UP HILLS WAS SIGNIFICANTLY SLOWER. ONCE I WAS ABLE TO SAFELY REACH A SHOULDER WITH COMFORTABLE CLEARANCE, I PULLED OVER AND STOPPED THE CAR FOR A FEW MINUTES. I RESTARTED THE CAR, BOTH LIGHTS REMAINED ON, AND I SIMILARLY WAS UNABLE TO ACCELERATE THE CAR APPROPRIATELY, ESPECIALLY FROM A STOP. I LIMPED ALONG WITH MY HAZARD LIGHTS FOR THE LAST FEW MILES TO WORK WHERE I IMMEDIATELY BEGAN RESEARCHING THIS ISSUE ONLY TO FIND THAT THIS IS FAR FROM AN ISOLATED INCIDENT. IN FACT, THIS PROBLEM SEEMS TO BE PERVASIVE IN KIAS OF SIMILAR MODEL YEAR. THERE ARE SCORES OF KIA OWNERS WHO HAVE EXPERIENCED A SIMILAR SERIES OF EVENTS. THE SUDDEN AND UNEXPECTED LOSS OF POWER WITH ABSOLUTELY NO WARNING IS HIGHLY DANGEROUS IN ANY SITUATION, BUT ESPECIALLY SO ON THE INTERSTATE WHEN SPEED LIMITS ARE SO HIGH. I WAS SO LUCKY THAT THE DRIVERS AROUND ME AND I WERE ABLE TO AVOID AN INJURY-CAUSING CRASH. THIS ISSUE NEEDS TO BE INVESTIGATED SWIFTLY AND THOROUGHLY. AGAIN, A SIMPLE SEARCH OF THIS VERY WEBSITE AS WELL AS OTHER ONLINE CAR FORUMS REVEALS A PROBLEM SO WIDESPREAD THAT IT SHOULD WARRANT A RECALL BY KIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525777July 19, 2013
ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO SAFELY PULL OVER AND RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524808July 15, 2013
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING MY 2008 KIA SORENTO EX WHEN ALL OF A SUDDEN MY ESC LIGHT AND ENGINE LIGHT CAME ON AND I COULD NOT ACCELERATE, MY VEHICLE IN FACT SLOWED DOWN TERRIBLY. I HAVE NOTICED THAT IF I SHUT MY CAR OFF THEN TURN IT BACK ON SOMETIMES THIS WILL TAKE CARE OF THE PROBLEM FOR A SHORT TIME. THIS IS VERY DANGEROUS WHEN DRIVING WITH MY KIDS IN THE BACKSEAT. IF MY CAR SLOWS WHILE ON THE HIGHWAY I COULD END UP CAUSING QUITE AN ACCIDENT NOT TO MENTION HURTING MYSELF OR MY FAMILY THAT IS IN THE VEHICLE. MILEAGE ON MY VEHICLE AT THE TIME WAS APPROXIMATELY 65000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523911July 9, 2013
ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED THREE TIMES WITHOUT WARNING. THE DEALER INSPECTED THE VEHICLE ALL THREE TIMES BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER SENT A TECHNICIAN TO FURTHER INSPECT THE VEHICLE BUT TO NO AVAIL. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 20,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523775July 8, 2013
POWER TRAIN
VEHICLE HAD TRANSMISSION SENSOR FIXED IN DECEMBER 2012. VEHICLE WAS JERKING AND WOULD NOT GET INTO GEAR. SUPPOSEDLY FIXED. THIS TIME MY DAUGHTER WAS DRIVING AT NIGHT WITH A FRIEND ON A TWO WAY ROAD, THE VEHICLE STOPPED..COLD...THANK GOD NO ONE WAS HURT. THE VEHICLE HAD BEEN UNABLE TO GET INTO GEAR THE LAST FEW MILES. THE VEHICLE WAS LEFT TO COOL AND SHE WAS DRIVING IT TO THE DEALER. NOW BEING TOLD AT 33,000 A NEW TRANSMISSION IS BEING ORDERED. THE CAR APPARENT, STARTS IN THIRD GEAR. STILL UNDER WARRANTY, BUT THE CAR STOPPED DEAD. THIS COULD HAVE BEEN A FATAL ACCIDENT HAD SOMEONE BEEN BEHIND HER. PEOPLE MUST BE WARNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523562July 7, 2013
ENGINE, STEERING, SERVICE BRAKES
AS I WAS LEAVING WORK, THE CRANKSHAFT BOLT BROKE,AND THE BOTTOM/PULLEY CAME OUT AND HIT THE ROAD.THANK GOD I WAS STILL IN THE PARKING LOT. I HAD IT TOWED TO A AUTOMOTIVE SHOP TO HAVE IT FIXED IT ,HAS $ 768.45 PLUS 75.00DOLLARS TO TOW IT. I GOT MY 2003-SORENTO BACK ON 06/20/2013 ON 07/06/2013 I WAS GOING DOWN THE HWY ABOUT 55MPH. AND THE CRANKSHAFT/BOLT BROKE AGAIN AFTER ONLY HAVING DRIVEN 1,674MILES. I AM A SINGLE MOM OF TWO ,LIVING WEEK TO WEEK AND I CAN,T AFFORD TO FIX IT AGAIN AND IT IS OUR ONLY CAR. IF KIA IS NOT GOING TO FIX THE CRANK/SHAFT BOLT ( IT IS A DEALER ITEM ONLY) AND THEY KEEP BREAKING ,JUST LOOK AT ALL THE REPUTE INCIDENTS,OVER AND OVER, THEN THEY NEED TO BE MADE TO DO A RECALL , I WOULD LIKE TO KNOW IF THEIR IS A CLASS ACTION LAW SUIT ON THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523432July 6, 2013
EXTERIOR LIGHTING
I HAVE REPLACED APPRO. 15 LOW BEAM BULBS AND FUSES IN THE PAST 3 MONTHS. THEY DON'T LAST VERY LONG AND WHEN I CALLED THE DEALER THEY TOLD ME TOBRING IT IN BUT I WOULD HAVE TO PAY ALL COSTS. I HAVE READ MANY COMPLAINTS ON THIS VEHICLE AFTER GOOGLING IT.I WAS DRIVING DOWN A DARK ROAD AT 10:30 P.M. ONE TIME WHEN THIS HAPPENED. THAT COULD HAVE CAUSED A WRECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523457July 6, 2013
TIRES, TIRES:SIDEWALL
DRIVING ON NYS THRUWAY AT 65 MPH. SIDEWALL BLEW OUT. NO PUNCTURES, GOOD TREAD AND PRESSURE. MY 3 YEAR ODL SON WAS IN THE CAR. REPLACED WITH FULL SIZE SPARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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