Kia Sorento Complaints

10,397 consumer complaints on file.

#11078830March 13, 2018
ENGINE
ENGINE ON VEHICLE LOCKED UP WHILE DRIVING ON THE INTERSTATE DOING 75 MPH WITH NO WORRIES OR INDICATION THAT SOMETHING WAS WRONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078701March 12, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE LATCHES ON BOTH REAR DOORS DID NOT LOCK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CALLED, BUT DID NOT RETURN THE CONTACT'S CALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078538March 11, 2018
ENGINE
AS MY HUSBAND AND I WERE DRIVING ON THE HIGHWAY MY CAR STARTED TO MAKE A KNOCKING SOUND, WITH NO WARNING, NO ENGINE LIGHT, NO OIL LIGHT, ABSOLUTELY NO INDICATORS SOMETHING WAS WRONG AND THEN STALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078552March 11, 2018
AIR BAGS
WARNING LIGHT CAME ON STATING PASSENGER SIDE AIRBAG HAS BEEN DEACTIVATED AT AROUND 103,000 MILES AND HAS NOT TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078439March 10, 2018
ENGINE
THIS IS THE SECOND TIME I HAVE HAD THIS PROBLEM WITH THIS SUV. WHILE DRIVING DOWN THE ROAD OIL PRESSURE LIGHT COMES ON. I PULL OFF THE ROAD RIGHT AWAY AND SHUT OFF. THEN I NOTICED TRAIL OF OIL ON ROAD BEHIND ME. I GET OUT AND LOOK UNDER FRONT OF CAR AND SEE OIL RUNNING OUT ON TO THE GROUND. COST $700.00 LAST TIME WHEN REPAIRED. REPLACED MAIN SEAL ON MOTOR AND REPLACED OIL SENDING UNIT. WATCHED YOU TUBE VIDEO THEY SAID LOOKS LIKE MAIN SEAL LEAK BUT IS ACTUALLY OIL PRESSURE SENSOR. LOCATED UNDER INTAKE MANIFOLD AND OIL RUNS OUT END OF MOTOR. BY TRANSMISSION AND LOOKS LIKE MAIN SEAL LEAK. BUT IT'S JUST A $18.00 OIL SENDING UNIT. THAT'S LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078495March 10, 2018
STRUCTURE:BODY, SERVICE BRAKES, ENGINE
DOOR HANDLES NOT OPENING BRAKES NOT WANTING TO STOP OR GRABING ESC ABS DOWNHILL ON AND PASSGER AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078290March 9, 2018
STEERING, ENGINE
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 30 MPH, THE VEHICLE LOST POWER STEERING ABILITY AND STALLED. THE VEHICLE WAS NOT ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO VALLEY HI KIA (14644 VALLEY CENTER DR, VICTORVILLE, CA 92395, (760) 955-0046). THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE RESULTS OF THE DIAGNOSIS WAS NOT KNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NO LONGER IN THE CONTACT'S POSSESSION. THE FAILURE MILEAGE WAS UNKNOWN. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076805March 8, 2018
UNKNOWN OR OTHER
THE PANERAMIC SUNROOF SHATTERED WHILE DRIVING AT 60 MPH ON HIGHWAY IN VERY LIGHT TRAFFIC. NOTHING SEEMED TO STRIKE THE SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078245March 8, 2018
UNKNOWN OR OTHER
WE WERE DRIVING DOWN THE HIGHWAY WITH OUR SMALL CHILDREN IN THE BACK SEAT AND CAR BEGAN TO MAKE A LOUD NOISE. THE ENGINE LIGHT CAME ON AND THEN STARTED TO FLASH. WE PROCEEDED TO THE EXIT AND AS WE WERE TAKING THE EXIT ALL THE LIGHTS CAME ON IN THE CAR STALLED. WE HAD TO HAVE IT TOWED AND WE WERE ADVISED THAT THE ENGINE WAS BAD AND ONE OF THE CYLINDERS WAS NOT OPENING. THIS VEHICLE IS NOT EVEN TWO YEARS OLD AND THE ENGINE SHOULD NOT BE FAILING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076418March 6, 2018
ENGINE
WHILE DRIVING MY 2011 KIA SORENTO FOR ABOUT A HALF MILE FROM MY HOME, DRIVING APPROXIMATELY 30 MPH I APPROACHED A BUSY INTERSECTION DURING MORNING TRAFFIC AND WITH NO SIGN ANYTHING WAS WRONG MY CAR STALLED OUT. I LOST ALL POWER STEERING BUT WAS ABLE TO TURN WHEEL AND TURN RIGHT ONTO SIDE STREET TO GET OUT OF THE INTERSECTION. CAR ROLLED OFF TO THE SIDE OF THE ROAD. I ATTEMPTED TO RESTART AND CAR SEEMED TO HAVE RESTARTED JUST FINE. I TURNED AROUND AND DECIDED TO HEAD BACK HOME INSTEAD OF DRIVE THE HIGHWAY TO WORK. LITERALLY A MINUTE AFTER I TURNED MY CAR AROUND AND ENTERED THE INTERSECTION MY SORENTO STALLED OUT AGAIN. I ONCE AGAIN TURNED MY STEERING WHEEL TO THE RIGHT TO GET OUT OF THE WAY OF TRAFFIC THIS TIME IN THE BUSY INTERSECTION. THIS TIME OIL LIGHT, AND ENGINE LIGHT TURNED ON ON THE DASHBOARD. WAITED ALMOST 2 HOURS TO GET MY CAR TOWED 1 1/2 MILES DOWN THE ROAD TO FIND OUT THAT MY ENGINE SEIZED UP. THE MECHANIC WHO GAVE ME THE BAD NEWS STATED THE OIL WAS DOWN ABOUT HALF A QUART NOT ENOUGH TO SEIZE THE ENGINE. STATED HIS OPINION WITHOUT FURTHER TEARDOWN WAS THAT SOMETHING LET LOOSE INSIDE OF ENGINE CAUSING IT TO JAM UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076296March 5, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 65 MPH, THE ENGINE FAILED WITHOUT WARNING. THE CONTACT HEARD A LOUD BANG AND OBSERVED A HUGE CLOUD OF BLACK SMOKE EMERGING FROM THE VEHICLE. THE CHECK ENGINE AND OTHER INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER OF THE ROAD WHERE IT CAUGHT FIRE FROM UNDERNEATH NEAR THE TRANSMISSION. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. KIA OF LANCASTER (1608, 5250 MAIN ST, EAST PETERSBURG, PA 17520) WAS MADE AWARE OF THE FIRE AND STATED THAT THE EXHAUST HANGER HAD MELTED. IT WAS DETERMINED THAT ROD #4 BLEW INTO THE TRANSMISSION, WHICH CAUSED THE ENGINE TO FAIL. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 81,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11076356March 5, 2018
AIR BAGS
SRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076357March 5, 2018
AIR BAGS
TAKATA RECALL? AIR BAG LIGHT IS ON FOR NO REASON!!! PLEASE INVESTIGATE!! THERE ARE OVER 2000 COMPLAINTS ONLINE FOR THE SAME ISSUE, KIA WANTS TO CHARGE $2000 TO REPAIR SEAT OR SENSOR?? I CANNOT GET MY CAR INSPECTED!! FURIOUS-THIS IS A RECALL- I DID NOT BEAK MY AIR BAG!!! PLEASE CHECK COMPLAINTS ONLINE WITH SAME ISSUE THERE ARE THOUSANDS!!!!!!! FOR 2012 KIA SORENTO - PLEASE HELP!!! SO TIRED OF BEING RIPPED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076003March 2, 2018
STRUCTURE:BODY
DRIVERS SIDE REAR DOOR WON'T OPEN FROM THE OUTSIDE. THIS IS A MAJOR SAFETY ISSUE WHEN THERE ARE CHILDREN IN THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075592March 1, 2018
ENGINE
TL* THE CONTACT OWNS A 2006 KIA SORENTO. WHILE DRIVING 40 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE BRAKE, CHECK ENGINE, AND BATTERY WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO AN INDEPENDENT DEALER WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT PULLEY BOLTS FRACTURED, WHICH CAUSED THE PULLEY AND THE SERPENTINE BELTS TO SEPARATE FROM THE ENGINE. THE MECHANIC WAS UNABLE TO REPAIR THE VEHICLE AND THE VEHICLE WAS TOWED TO ARAPAHOE KIA (9701 E ARAPAHOE RD, CENTENNIAL, CO 80112, (888) 236-7975). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075661March 1, 2018
STRUCTURE:BODY
TAKATA RECALL THE DRIVER'S SIDE BACK DOOR WILL NOT OPEN FROM THE OUTSIDE. THIS SAME PROBLEM OCCURRED WITH THE DRIVER'S SIDE FRONT DOOR AND THIS WAS REPAIRED BY KIA AS THERE WAS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075473February 28, 2018
ELECTRICAL SYSTEM
TRUCK HAS A MANUFACTURER DEFECT (AMONG MANY) AS STATED IN SERVICE BULLETINS 2004-2014 THAT CAUSES ALTERNATOR RADIO FREQUENCIES TO INTERFERENCE WITH TRANSMISSION SIGNALING THUS SHUTTING OFF OR INTERRUPTING SHIFT SIGNALING DUE TO INADEQUATE SHIELDING OF TRANSMISSION TO TCM CABLE. THIS CAUSES THE TRUCK TO CUT OUT BETWEEN 3RD AND 4TH GEAR CONSISTENTLY WHEN ASCENDING OR DESCENDING STEEP MOUNTAIN PASSES AT HIGH ALTITUDE. AS THERE WAS NO ADVANCE WARNING OF FAILURE OF SHIFT KIT TO DOWNSHIFT, BRAKES HAD TO BE USED ON ICY ROADS TO SLOW AN UNDERPOWERED/OVERWEIGHTED TRUCK. THIS IS A VERY DANGEROUS ISSUE REQUIRING EXPERT DRIVING SKILLS TO NAVIGATE AND SHOULD HAVE BEEN ADDRESSED, BUT WAS NOT, BY KIA MOTORS AS A REFUND OF PURCHASE PRICE AND RECALL OF TRUCKS. THE FILES REGARDING THIS PROBLEM AND OTHER PROBLEMS WITH THIS VEHICLE ARE SO VAST THEY WOULD CRASH YOUR SYSTEM. I HAVE THEM IF NEEDED AND CAN PROVIDE HARD COPIES AS THE STACK IS ABOUT 3 INCHES DEEP AND SPANS 11 YEARS. I HAVE 2 KEY FACTORS THAT ARE ALSO FACTORS HERE. !. I AM THE DAUGHTER OF A RACE CAR DRIVER AND SKILLED AT NAVIGATING CAR ISSUES. 2. I HAVE BEEN VERY ILL FOR A DECADE AND UNABLE TO WORK SO HAVE BEEN CAUGHT IN THE REFUSAL OF KIA TO ADDRESS THE ISSUES WITH THIS VEHICLE AS I AM UNABLE TO SELL THE CAR. I WOULD FEEL IT UNCONSCIONABLE TO PASS THESE ISSUES ON TO ANOTHER LESS CAPABLE DRIVER. NEEDLESS TO SAY IT HAS BEEN ENORMOUS STRESS TO OWN THIS DEFECTIVE CAR AND STRESS TO TRY TO GET KIA MOTORS TO STEP UP TO THE RESPONSIBILITY OF THEIR WARRANTIES, AND CUSTOMER SATISFACTION GUARANTEES IN SPITE OF THE PROBLEMS BEING APPARENT ALMOST FROM POINT OF SALE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075476February 28, 2018
ENGINE
THE NHTSA.DOT.GOV SITE SAYS THERE ARE ZERO RECALLS FOR MY CAR. THIS IS NOT TRUE. MY CAR HAD AN ENGINE RECALL IN JUNE OF 2017 WHICH HAS NOT BEEN SATISFIED. THEY NOW SAY THERE IS NOTHING WRONG WITH MY ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075549February 28, 2018
AIR BAGS
AIRBAG LIGHT STAYS ON. TOOK IT TO A SHOP AND RAN A DIAGNOSTIC. IT STATED THAT THE DRIVERS AIRBAG RESISTANCE IS TOO HIGH AT THE FIRST STAGE. WAS TOLD TO TAKE TO DEALER. I HAVE LOOKED ON LINE AND HAVE FOUND A NUMBER OF SIMILAR COMPLAINTS THAT LEAD BACK TO FAULTY WIRING OR SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075310February 27, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVERS ROCKER COVER LIGHT MALFUNCTIONED AND SHORTED OUT STARTING A FIRE ON THE DRIVERS SIDE FLOOR WE WERE JUST PULLING INTO THE DRIVEWAY AT OUR HOME. THEN THE CAR FILLED WITH SMOKE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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