Kia Sorento Complaints

10,397 consumer complaints on file.

#11083719April 6, 2018
UNKNOWN OR OTHER
ON 06 APRIL 2018 AT 1743, MY WIFE WAS DRIVING OUR 2012 KIA SORENTO AND THE SUNROOF EXPLODED. AFTER FURTHER INVESTIGATION, THE VEHICLE'S GLASS WAS SPREAD ACROSS THE TOP OF THE VEHICLE. NO FOREIGN OBJECT, ROCK OR MAJOR TEMPERATURE CHANGE CREATED THE ACCIDENT AND THE VEHICLE WAS TRAVELING AT FIFTEEN (15) MILES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083399April 5, 2018
STRUCTURE:BODY
THE HOOD LATCH WILL NOT OPEN THE HOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083467April 5, 2018
ELECTRICAL SYSTEM, STEERING
THE PAST TWO WEEKS OR SO, THE LEFT SIDE STEERING WHEEL CONTROLS HAVE NOT BEEN WORKING PROPERLY. THE VOLUME UP BUTTON IS TURNING THE VOLUME DOWN. I HAVE RESEARCHED AND FOUND OUT THAT MANY OTHER PEOPLE WITH ALL TYPES OF KIA VEHICLES ARE HAVING THIS PROBLEM. FOR MOST, IT HAS TURNED OUT TO BE A DEFECTIVE OR FAULTY CLOCK-SPRING IN THE STEERING WHEEL. I CONTACTED THE DEALERSHIP AND THEY ACTED STUNNED. IT CAN'T BE A SECRET BECAUSE SO MANY OTHER COMPLAINTS ARE OUT THERE ONLINE. IT SAYS I HAVE ZERO ACTIVE RECALLS AT THIS MOMENT, WHEN I JUST RECEIVED A RECALL IN THE MAIL THIS WEEK FOR THE DOOR LATCHES IN MY 2011 KIA SORENTO. THAT MAKES ME BELIEVE THERE IS A COMMUNICATION PROBLEM SOMEWHERE. THE LAST TIME I TOOK IT IN FOR A RECALL, THE CENTER CONSOLE PANEL DIDN'T GET PUT BACK TOGETHER PROPERLY AND IT DOESN'T FIT DOWN OVER MY CUPHOLDERS PROPERLY. IT LEFT A GAP UNDER THE RADIO PANEL BECAUSE OF IT. I WILL BRING THIS TO THE DEALERSHIPS ATTENTION AGAIN WHEN I TAKE IT IN FOR MY MOST RECENT RECALL LETTER. HOWEVER, THIS STEERING CONTROL PROBLEM IS HAPPENING FAR MORE THAN IT SHOULD, SO THERE SHOULD BE A RECALL FOR THE OWNERS. IF THE CLOCK-SPRING IS DEFECTIVE AND SOMEONE IS IN AN ACCIDENT WHILE TURNING THEIR STEERING WHEEL, THEN THE AIR BAG IS NOT GOING TO DEPLOY, WHICH COULD RESULT IN A LOSS OF LIFE. THAT IS A SAFETY CONCERN, AND IT SHOULD BE A TOP PRIORITY FOR KIA MOTORS TO ISSUE THE RECALL!!! IT HAPPENS TO ME WHEN I AM IN MOTION AND ALSO WHILE I AM PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083517April 5, 2018
UNKNOWN OR OTHER
VEHICLES RANDOMLY DOES NOT WANT ACCELERATE. SEEM MOST OFTEN ON TURNS IN TO ON COMING TRAFFIC BUT NOT ALWAYS. SOME TIME'S IT IT WILL DO IT JUST GOING FORWARD. I HAVE ALMOST BE CREAMED TWICE BECAUSE OF THIS. TOOK IT TO DEALER. THE SAID THEY COULD NOT FIND ANYTHING WRONG. THIS HAS ALSO HAPPEN TO FIANCEE. THIS DANGEROUS AND UNACCEPTABLE.AND SO WHERE DO I GO FROM HERE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083307April 4, 2018
ENGINE
MY KIA SORENTO DIED BY THE SIDE OF THE ROAD ' STALLING REPEATEDLY WHILE I WAS DRIVING AND, OF COURSE, STEERING WHEEL LOCKS UP ' AND WAS TOLD EVENTUALLY THAT THE ENGINE SEIZED UP. THEY HAD TO REPLACE ENGINE (AT MY COST, OF COURSE) AS WARRANTY NOT CONSIDERED VALID BY LACK OF ENOUGH MAINTENANCE RECORDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083318April 4, 2018
ENGINE
SUDDEN FAILURE OF THE CRANK SHAFT, ROD, AND ROD BEARING. FAILURE RESULTED IN A ROD BEARING BLOWING A HOLE THROUGH THE MOTOR BLOCK AND OIL PAIN RESULTING IN OIL DRAINAGE AND SUBSEQUENT CATASTROPHIC FAILURE OF THE ENTIRE MOTOR. IN THE DAYS LEADING UP TO THIS EVENT I DIDN'T NOTICE ANY NOISES OR CHANGE IN VEHICLE BEHAVIOR. ALL FUNCTIONED AS NORMAL. I MERGED ONTO A HIGHWAY AND REACHED A SPEED OF APPROX 65 MPH FOR APPROX 2 MILES ALL WAS NORMAL AND FINE. I THEN HEARD A LOUD BANG AND NOTICED VEHICLE LOSING POWER. I PULLED VEHICLE OFF THE ROAD TO A SAFE AREA AND HAD THE VEHICLE TOWED APPROX 1 MILE TO A LOCAL SERVICE STATION. THE INFORMATION I RELATED IN THE BEGINNING IS THE OFFICIAL DIAGNOSIS FROM THE MECHANIC. I HAVE AN AFTER MARKET WARRANTY UNFORTUNATELY DUE TO THE HIGH COST OF REPAIRS THEY ARE FIGHTING PAYING FOR NEEDED REPAIRS, WHICH IS CAUSING ME TO INCUR A VERY LARGE FINANCIAL LOSS. MY VEHICLE WAS VERY WELL KEPT, AND ONLY HAD A LITTLE OVER 108,000 ORIGINAL MILES. ALL SERVICE RECORDS ARE KEPT. RELIGIOUSLY KEPT UP WITH TYPICAL PM SUCH AS TIRES, OIL CHANGE, BRAKES, ROTORS, ECT. ALL NON-TYPICAL PM REPAIRS WERE ALWAYS DONE AT A KIA DEALERSHIP BY A CERTIFIED KIA TECHNICIAN, AND ALWAYS REQUESTED TO CHECK VIN FOR ANY RECALLS AND WHEN FOUND HAD RECALL REPAIRS MADE. AS I STATED THERE WAS NOTHING IN THE BEHAVIOR OF THE VEHICLE IN THE YEARS, MONTHS, WEEKS, OR DAYS LEADING UP TO THIS INCIDENT THAT WOULD INDICATE A CATASTROPHIC FAILURE OF THIS NATURE WAS IMPENDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082639April 3, 2018
ELECTRICAL SYSTEM
MY CAR WILL INTERMITTENTLY STALL WHEN TURNING THE STEERING WHEEL TO EITHER THE LEFT OR RIGHT LOCK POSITION. THIS OCCURS WHEN GOING EXTREMELY SLOWLY LIKE WHEN GOING IN OR OUT OF A PARKING SPACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082673April 3, 2018
ENGINE
WHEN MY WIFE AND I STARTED OUR FAMILY WE WERE SO HAPPY TO PURCHASE THE 2015 SORRENTO , 92,000 MILES AND 3 YEARS LATER THE ENGINE LOCKS UP OUT OF NOWHERE. I WAS GOING ABOUT 60 ON THE EXPRESSWAY AND THE ENGINE STARTED MAKING A WEIRD RATTLING NOISE LESS THAT 10 SECONDS LATER THE CAR LOST POWER STEERING THE BRAKES WERE NOT VERY RESPONSIVE. AFTER A NEAR DEATH EXPERIENCE OF TRYING TO NAVIGATE TO THE SAFETY OF THE EMERGENCY LANE, I BEGAN TO LOOK UP THIS ISSUE. KIA HAD A RECALL ON THE ENGINES FROM 2011-2014 FOR THE SAME ISSUE. EVERY POST OR REVIEW I READ, THE CUSTOMERS HAD EXPERIENCED THE SAME ISSUE AS MY 2015. THE PEOPLE THAT HAD 2015 OR NEWER WHO EXPERIENCED THESE SAME ISSUES WAS TOLD THAT THE BEST WARRANTY IN THE BUSINESS WILL NOT APPLY UNLESS YOU HAVE HAD ALL OIL CHANGES DONE AT A KIA DEALERSHIP OR HAVE ALL RECEIPTS OF MAINTENANCE DONE TO THE CAR. IF THEY DID HAVE ALL RECEIPTS THEY WERE TOLD BECAUSE THE OIL CHANGES WERE NOT DONE BY KIA THE WARRANTY WILL NOT APPLY. CATCH 22? MY 2005 EXPEDITION HAS 218,000 MILES AND STILL RUNS GREAT. MY 93 CADILLAC SEDAN DEVILLE HAVE 157,000 MILES AND STILLS RUNS GREAT. BUT SOME HOW THE NON AMERICAN CAR I PURCHASED DIED IN 3 YEARS AND 92,000 MILES. AS A HIGH SCHOOL TEACHER EVERY STUDENT I COME IN CONTACT WITH FOR THE NEXT 15 YEARS WILL BE SCARED AWAY FROM THIS COMPANY. IM DOWNTRODDEN BECAUSE I KNOW THAT THE CORPORATE ENTITY CALLED KIA IS GOING TO FIGHT TOOTH AND NAIL TO SAY THERE ENGINE IN THE 2015 IN NOT FAULTY AND I ALMOST DIED BECAUSE THEY HAVE FAULTY ENGINES. I MADE SURE TO ALWAYS CHANGE THE OIL IN THIS CAR BEFORE THE DUE DATE BECAUSE IT TRANSPORTED MY WIFE AND CHILD. MY FAMILY HAS HAD A LOT OF CARS FROM ALL SORTS OF MAKES, NEVER SEEN THIS HAPPEN TO A CAR SO QUICKLY AND WITHOUT WARNING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083131April 3, 2018
SEAT BELTS
PASSENGER SEAT BELT ALARM/WARNING NOT INDICATED WHEN FRONT SEAT PASSENGER IS NOT BUCKLED. ALARM/WARNING GOES ON ONLY WHEN THE DRIVER'S BELT IS NOT BUCKLED. HAD THE CAR CHECKED AT THE LOCAL DEALER AND THEY WERE NOT AWARE OF THIS AS A PROBLEM. I EMAILED KIA ON 3/31/18 AND CALLED KIA TODAY AND THEY STATED THAT THIS FEATURE IS NOT A PART OF THE CAR. THE AGENT DID ACKNOWLEDGE THAT THEY RECEIVED MY EMAIL. I HAD NOT RECEIVED A RESPONSE AS OO 4/3/18 WHEN I CALLED TO INQUIRE. NOTE: ALTHOUGH WE'VE HAD THE CAR FOR 4 YEARS, WE'VE NOT NOTICED THIS PROBLEM BECAUSE WE'VE ALWAYS BUCKLED. THE OTHER DAY, I ACCIDENTALLY WAS UNBUCKLED AND REALIZED THAT NO ALARM OR INDICATOR TOLD US TO BUCKLE. I READ THE MANUAL AND THERE WAS ONLY INFORMATION ABOUT THE DRIVER'S SEAT BELT AND WARNINGS. NOTHING ABOUT PASSENGER SEAT BELTS. ISNT THIS A SAFETY ISSUE? SHOULDN'T OWNERS BE INFORMED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082492April 2, 2018
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE LOW BEAM HEADLIGHTS AND THE REAR DRIVER SIDE BRAKE LIGHT FAILED TO OPERATE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS AND REAR DRIVER SIDE BRAKE LIGHT ILLUMINATED ON AN INTERMITTENT BASIS. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 59,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082583April 2, 2018
ENGINE
CAR STALLS IN TRAFFIC WITHOUT WARNING. RPMS DIMINISH AND POWER IS LOST. WE HAVE BEEN ABLE TO PULL TO THE SIDE OF THE ROAD, TURN OFF ENGINE, WAIT FOR A SHORT TIME, AND RESTART IT. THERE ARE TWO LIGHTS THAT COME ON IN THE PANEL. ONE IS A CHECK ENGINE LIGHT, THE OTHER IS LIT UP NEXT TO THE 4WD INDICATOR. IN REQUESTING SERVICE FROM ONE LOCAL DEALERSHIP, WE WERE TOLD THEY COULDN'T MAKE THE CAR ACT IN THIS WAY. FINALLY, AFTER SEVERAL RETURNS TO THE DEALER, WE WERE TOLD THE COMPUTER (PCM) WAS BAD AND IT WOULD BE $1500 TO REPLACE IT THEY TOLD US SOME DAY THE ENGINE WOULD STOP IN THIS MANNER AND WE WOULD NOT BE ABLE TO RESTART IT. AFTER CALLING KIA CORPORATE ABOUT RECALLS, WE WERE TOLD THE RECALL FOR THIS PROBLEM DID NOT INCLUDE OUR MANUFACTURING DATE. THIS DEFECT RECALL BEGAN WITH CARS MANUFACTURED STARTING JULY, 2010, OURS WAS MANUFACTURED IN MAY, 2010. IT WAS SUGGESTED WE REQUEST A SECOND OPINION FROM THE OTHER DEALERSHIP IN TOWN. AND WERE TOLD THAT ANY PROBLEM WOULD SHOW UP WITH A CODE ON THE COMPUTER, THEY DID DIAGNOSTICS AND REPORTED THERE WAS NO CODE ON THE COMPUTER THAT WOULD INDICATE THIS PROBLEM. WE PAY CLOSE ATTENTION TO THE RPMS AND DO NOT TRUST THIS CAR TO TAKE IT OUT OF TOWN. THIS SITUATION HAS OCCURRED AT LEAST 8-10 TIMES, FORTUNATELY NOT AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082586April 2, 2018
ENGINE
MY 2014 KIA SORRENTO EX STARTED LEAKING MASSIVE AMOUNTS OF OIL AT 99,000 MILES. THE UNDERCARRIAGE AND THE BACK OF MY CAR ARE COVERED IN OIL FROM THE LEAK THAT STARTED WHILE DRIVING. HAVE TAKEN IT TO THE DEALERSHIP WHERE I PURCHASED IT LAST YEAR. IT IS THE OIL PRESSURE SENDING UNIT. IT WILL BE A $300 REPAIR. WHEN I ASKED IF THIS WAS A NORMAL ISSUE WITH VEHICLES, HE SAID IT WAS NOT. I WENT TO LOOK FOR A RECALL ON THIS ITEM AND FOUND FORUM'S WHERE OTHERS HAD COMPLAINED ABOUT A SIMILAR ISSUE AT LOWER MILEAGE BUT NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082608April 2, 2018
ENGINE
MY SORENTO OVERHEATED AND I STOPPED THE SORENTO RIGHT AWAY . I TOWED IT TO MY KIA DEALER AND THEY TOLD ME I NEEDED A NEW ENGINE BECAUSE THE HEAD GASKETS WERE BLOWN. I DON'T UNDERSTAND HOW MY 2013 SORENTO THAT I PURCHASED NEW ALREADY NEEDED A NEW ENGINE. I HAD TAKEN IT TO TWO KIA DEALERS AND THEY WERE RUDE ABOUT THE ENTIRE SITUATION AND BLAMED ME FOR THE DAMAGE OF THE VEHICLE. THIS HAPPENED MARCH OF 2017 AND I AM NOW READING THE RECALLS FOR THE SORENTO AND THERE ARE RECALLS FOR THE ENGINE SEIZING BUT I DON'T UNDERSTAND WHY MY SORENTO ISN'T ONE OF THE CARS BEING RECALLED IF MY CAR JUST SEIZED UP OUT OF NOWHERE AND A MONTH PRIO TO THE INCIDENT I HAD AN OIL CHANGE AND EVERYTHING WAS FINE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082346April 1, 2018
AIR BAGS, POWER TRAIN, SEATS
HELLO, I AM 2ND OWNER @51,000 K WITH NO KNOWN ACCIDENTS TO THIS SUV. FROM 51,073K I DISCOVERED THE 2ND ROW SEAT LATCH WAS FAULTY AND I COULDN'T FOLD THE SEAT DOWN. I HAD THE LATCH REPLACED AND IT WAS FINE AND ONLY USED IT ABOUT EIGHT IMES. THEN @ 68,000K FOUND IT WAS USING/ BURNING OIL. THE REPAIR COST QUOTED FOR THIS IS $3,600. EVER SINCE I'VE HAD TO ADD UP TO FOUR QUARTS OF 5W20 BETWEEN OIL CHANGES. AT 85,000K THE SAME SEAT LATCH QUIT WORKING AGAIN. I WAS QUOTED $110 FOR THE REPLACEMENT LATCH AND BOOK INSTALL CALLS FOR 3.1 HOURS EQUALLING CLOSE TO $340. ALSO FROM 87,000K TO CURRENT (116,007K) THERE HAS BEEN A SLURRY OF SEEMINGLY RANDOM ODDITIES: A) THE ELECTRICAL SYSTEM HAS HAD FIVE GLITCHES. MOMENTS LASTING LESS THAN 40 SEC. WHERE ALL THE WARNING LIGHTS FLASH AND CHIMES SOUND, COMPLETELY OUT OF THE BLUE. IT HAS HAPPENED WHILE DRIVING, WHILE PARKED BUT RUNNING AND WHEN STARTING AFTER GETTING FUEL. B) THE IGNITION SWITCH STICKS OCC. WHICH SOUNDS THE 'KEY IN' CHIME AND PREVENTS DOORS FROM LOCKING. C) THERE IS AN INSANE AMOUNT OF AIR FLOW COMING IN AROUND THE DOOR HINGE AREAS, CENTER CONSOLE/ ARM REST AND BENEATH THE SEATS; FRONT AND BACK. TEMPORARY FIX, IN THE IA WINTERS MY CHILDREN AND I HAVE BLANKETS OVER OUR LAPS AND BEHIND OUR LEGS...AND THE EXTRA WINTER GARM IS STRATEGICALLY PLACED TO TRY AND BLOCK AIR FLOW. D)THE MOTOR MAKES A PING/ KNOCK, METAL ON METAL SOUND @69K. FRESH TO 72HR OIL ITS FINE.E) THE DRIVER AIRBAG LIGHT CAME ON @115,996K. I DROVE TO TOWN, 7.4 MILES, THE LIGHT WAS OFF, NOTHING WRONG. I PARKED, LEFT SUV RUNNING AT THE GAS, RAN INSIDE TO GRAB COFFEE AND DOUGHNUTS, CAME OUT LESS THAN FIVE MINS LATER AND SAW THE LIGHT ON. STAYED ON AFTER I BUCKLED. THANKFULLY IT'S NOT FLASHING, JUST ON, AS OF 7:36AM ON 3/31/18. PLEASE HELP. I'M ONE ADULT TRYING TO CARE FOR TWO KIDS. MY CHILDREN AND OTHER DRIVERS NEED BETTER SAFETY THAN THIS. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082118March 30, 2018
ENGINE
DRIVING ON HIGHWAY,I STOPPED AT A TRAFFIC LIGHT,MY ENGINE STALLED,I WAS UNABLE TO GET ENGINE RESTARTED. WAS TOWED TO DEALER, WAS TOLD THEY WOULD CHECK CAR ON MONDAY.ON MONDAY WAS TOLD ENGINE NEEDS REPLACEMENT.IT IS WELL KNOWN THAT KIA THETA 2 ENGINES HAVE BAD CRANK SHAFTS,CAUSING ENGINES TO FAIL. I WANT MY ENGINE REPLACED AT NO COST TO ME,BECAUSE OF THEIR MISTAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081607March 27, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE DRIVER TURNED OFF THE ENGINE. THE VEHICLE WAS RESTARTED TWO HOURS LATER AND WAS ABLE TO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BUT NO FAILURE CODE WAS FOUND. THE FAILURE RECURRED A SECOND TIME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE A SECOND DIAGNOSTIC TESTING WAS COMPLETED WITH RESULTS THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081717March 27, 2018
ENGINE
AFTER JUST HAVING A FAULTY STARTER REPLACED ON THIS CAR (WHICH THEY CHARGED US OVER $800 TO DO, AND THEY REFUSE TO PAY FOR IT, EVEN THOUGH IT IS THEIR ISSUE), WE STARTED TO NOTICE THE OIL LIGHT WOULD GO ON AND OFF WHILE STOPPING. WE THEN NOTICED OIL LEAKING, CONTACTED KIA, AFTER WE LOOKED UP THE ISSUE WE SEE THIS WAS A KNOWN ISSUE WITH THE OIL PRESSURE SENSOR LEAKING, WHICH A RECALL WAS ISSUED FOR CANADA BUT NOT U.S. (EVEN THOUGH THEY COME FROM THE SAME PLANT). THEY CHARGED US OVER $300 TO DO, THEY WILL NOT PAY FOR IT. THEY REFUSE TO ASSIST US WITH ANY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081363March 26, 2018
ENGINE, POWER TRAIN
I WAS DRIVING HEADED TO GET ON THE HI-WAY, HEARD A NOISE AND A WHINE AND THEN MY CAR BEGAN TO RUN BAD. SHAKING AND LIKE NO POWER STEERING OR SOMETHING. AS I WAS TRYING TO STOP AND PULL OVER THERE WAS A RATTLING SOUND. I AM BEING TOLD 2 THINGS. BUT THEY ALL COME DOWN TO A BOLT THAT IS SAID TO HAVE COME LOOSE AND CAUSE DAMAGE TO THE CAMSHAFT AND HARMONIC BALANCER. WHICH I HAVE SEEN SEVERAL COMPLAINTS ABOUT AND YOUR COMPANY IS NOT OWNING THIS ISSUE OR ASSISTING TO HAVE THE ISSUE REPAIRED OR RECALLED AND RESEARCH SHOWS YOU ARE WELL AWARE OF THE ISSUE, AS THERE WAS A CLASS ACTION SUIT THAT YOU SETTLED ON IN 2017. HOWEVER, I DID NOT PURCHASE MY CAR OR HAVE ISSUES WITH THE BOLT UNTIL AFTER THEN. WHAT ARE THE OPTIONS FOR PPL WHO ARE NOW EXPERIENCING THIS? I HAVE CHECKED WITH THE PREVIOUS OWNER AND THE VEHICLE WAS NOT REPAIRED FOR THIS PROBLEM AND THEY HAVE NO RECORD OF BEING A PART OF THE SUIT. I WOULD APPRECIATE SOMEONE CONTACTING ME CONCERNING THIS AND OPTIONS FOR REPAIR OR REPLACEMENT IMMEDIATELY. THANK YOU. I COULD HAVE DIED HAS I ALREADY GOTTEN ON THE HI-WAY OR BEEN GOING MUCH FASTER. ONLY BY THE GRACE OF GOD DID THAT NOT HAPPEN. I PRAY THAT YOUR COMPANY IS READY TO TAKE OWNERSHIP AND OFFER ASSISTANCE TO THOSE WHO BOUGHT AND CONTINUE TO USE YOUR PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081379March 26, 2018
ENGINE
CAR HAS BEEN BURNING OIL FOR AWHILE, SO WE ARE CONSTANTLY TOPPING IT OFF. WE ARE DILIGENT ABOUT ROUTINE OIL CHANGES. THERE HAS ALSO BEEN A CLICKING ON HARD ACCELERATION THAT HAS NO KNOWN CAUSE, EVEN AFTER BEING INVESTIGATED ON 2 OCCASIONS. YESTERDAY, WHILE ON THE HIGHWAY, THE CAR LOST POWER. GOT TO AN EXIT AND HAD CAR TOWED TO SHOP. GOT THE CALL TODAY THAT THERE IS A HOLE IN ONE OF THE PISTONS AND ENTIRE ENGINE NEEDS TO BE REPLACED. CONTACTED KIA AND THIS YEAR IS NOT INCLUDED IN THE MULTIPLE ENGINE RECALL LIST. CAR HAS APPROXIMATELY 126,000 MILES WITH A REPAIR ESTIMATE OF $7000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081018March 23, 2018
POWER TRAIN
I AM HAVING THE SAME PROBLEMS I HAVE READ ABOUT WITH THE 2011 2.4 ENGINE. SUDDEN LOSS OF POWER WHEN THE PEDAL IS DEPRESSED, STALLING UPON ACCELERATION, JERKING MOTION AND A LOUD CLANKING NOISE WHEN SHIFTING FROM PARK, HARD SHIFTS FROM 1ST AND 2ND GEAR, AND A CONSTANT WHIRRING NOISE IN THE MOTOR WHILE DRIVING, NOT WHILE IN PARK. I BELIEVE THE SAME DEFECT THAT AFFECTED THE TRANSMISSION ON THE 4 CYLINDER ENGINES NEEDS TO BE INVESTIGATED ON THE V6 ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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