Kia Sorento Complaints

10,397 consumer complaints on file.

#11232652July 17, 2019
ELECTRONIC STABILITY CONTROL (ESC)
.MY AND DOWN HILL LIGHT AND TRACTION LIGHT ALL ON HAVE READ SEVERAL COMPLAINTS ALL IT OF PEOPLE HAVING SAME PROBLEM.....HAD AUTO SHOP HOOK UP NO CODES SHOW ING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232735July 17, 2019
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
SRS/AIRBAG LIGHTS RANDOMLY CAME ON AMD SHUT OFF ALSO DOOR STOPPED OPENING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232744July 17, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOOR'S FAIL TO OPEN- MODULAR THAT CONTROLS OPENING AND CLOSING DOORS HAS FAILED ENTRY DOORS CANNOT OPEN OR CLOSED DOORS I HAVE ONE DOOR TO GET INTO THE CAR AND OUT THIS IS A BIG SAFETY HAZARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232746July 17, 2019
ENGINE
I HAVE ALWAYS KEPT UP ON MY REGULAR MAINTENANCE AND JUST HAD A FRESH OIL CHANGE 500MILES AGO. THEN ALL OF A SUDDEN DURING REGULAR DRIVING AT 50MPH THE ENGINE STARTS KNOCKING AND LOSING POWER. TOLD IT IS GOING TO NEED A NEW ENGINE AND KIA ISN'T INCLUDING THESE SORENTOS IN THE ENGINE RECALL BECAUSE THEY WERE MADE AT A DIFFERENT T LOCATION, BUT OBVIOUSLY THERE IS MANUFACTURING ERRORS SINCE SO MANY PEOPLE ARE EXPERIENCING THE SAME THINGS. DON'T BUY KIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232785July 17, 2019
AIR BAGS, STEERING, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT ALSO STATED THAT THE HEADLIGHTS OPERATED INTERMITTENTLY AND THE STEERING WHEEL PULLED TO THE RIGHT. THERE WAS NO WARNING INDICATOR ILLUMINATED. AN APPOINTMENT WAS SCHEDULED WITH LEE JOHNSON KIA (425-827-0521, LOCATED AT 11845 NE 85TH ST, KIRKLAND, WA 98033). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232900July 17, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THERE WAS SLUDGE BUILD-UP IN THE ENGINE. AS A RESULT, THERE WAS A HOLE IN THE ENGINE COMPARTMENT. THE CONTACT DROVE TO KIRBY KIA OF VENTURA (6424 AUTO CENTER DR, VENTURA, CA 93003, (805) 256-7021) AND WAS INFORMED THAT THEY HAD NO WAY TO REPAIR THE VEHICLE. THE MECHANIC STATED THAT THE CONTACT REFUSED THE DIAGNOSTIC TEST; HOWEVER, THE CONTACT REQUESTED AN OIL CONSUMPTION TEST AND WAS DENIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232908July 17, 2019
ENGINE
A KNOCKING NOISE WAS HEARD FROM THE ENGINE AND VEHICLE WAS TAKEN IN TO REPAIR BECAUSE OF RECALL. DEALERSHIP REFUSED TO CORRECT THE NEEDED REPAIR. EVENTUALLY, THE NOISE INCREASED IN FREQUENCY AND ENGINE FAILED. MY HUSBAND WAS DRIVING THE VEHICLE ON THE HIGHWAY WHEN ENGINE FAILED AND VEHICLE CAME TO A COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232949July 17, 2019
EXTERIOR LIGHTING
I HAVE BEEN HAVING THIS PROBLEM FOR A LONG TIME, THE LOW BEAM HEADLIGHTS SOCKET KEEP BURNING OUT, I TOOK MY VEHICLE TO MANY TECHNICIAN AND THEY CHANGE THE SOCKET AND AFTER A MONTH OR 2 IT BURNS THE SOCKET AGAIN, THE TECH SAID IT SEEMS LIKE A FACTORY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232960July 17, 2019
ENGINE
2015 KIA SORENTO STALLED OUT WHILE DRIVING ON THE INTERSTATE NO PRIOR WARNING BEFORE STALLING OUT. ALL DASH LIGHTS ILLUMINATED AND WOULD NOT RESTART. ONLY CLICKING WHEN TURNING THE KEY. REPLACED BATTERY AND STILL ONLY CLICKS WHEN TURNING THE KEY. REPLACED STARTER NOW CRANKS BUT STILL WILL NOT TURN OVER. 68,000 I AM THE ORIGINAL OWNER AND ALL MAINTENANCE HAS BEEN MAINTAINED THROUGHOUT OWNERSHIP. CONTACTING THE DEALERSHIP FIRST THING IN THE MORNING. IF THE OUTCOME IS THE MOTOR BEING FAULTY AS I HAVE READ NUMEROUS REPORTS OF THIS ONGOING ISSUE AND RESOLUTION CANT BE MET THEN LEGAL ACTION WILL BE TAKEN. THANK GOD WE WEREN'T INJURED FROM STALLING ON THE INTERSTATE OR WORSE. WHEN WILL IT BE REALIZED THIS IS A SERIOUS PROBLEM AND DANGEROUS? I PRAY NO LIVES ARE LOST BEFORE ACTION IS TAKEN TO CORRECT THE ENGINE DEFECTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232280July 16, 2019
SEATS
REAR SEAT STUCK. REAR PASSENGER SEAT LEVER HAS ALWAYS BEEN A LITTLE HARD TO ACTIVATE TO RAISE OR LOWER THE SEAT. IT TOOK A COMBINATION OF PULLING THE LEVER AND GIGGLING THE SEAT TO GET IT TO ENGAGE. THAT LITTLE TRICK RECENTLY STOPPED WORKING AND MY REAR PASSENGER SIDE SEAT IS NOW PERMANENTLY STUCK IN THE DOWN POSITION. I DID AN INTERNET SEARCH ON A WAY TO FIX THE PROBLEM AND FOUND MULTIPLE COMPLAINTS WHICH INDICATES THAT THIS IS A SYSTEMIC PROBLEM WITH KIA SORRENTOS. THEY'LL WARRANTY THE POWER TRAIN FOR 100,000 MILES BUT THIS SEAT ONLY MADE IT FOR ABOUT 50,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232320July 16, 2019
SEAT BELTS
TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT DID NOT HAVE A SEAT BELT WARNING SYSTEM TO ADVISE WHEN THE FRONT PASSENGER SEAT BELT WAS UNFASTENED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO CONFIRMED THAT THE SEAT BELT UNFASTENED WARNING SYSTEM WAS NOT INSTALLED IN THE 2018 KIA SORENTOS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232399July 16, 2019
ENGINE
IN MOTION WHILE PASSING ANOTHER VEHICLE MY 2014 KIA SORENTO LOST ACCELERATION. WHEN I GOT BACK IN THE LANE ON A TWO LANE ROAD, WITH MY FOOT ON THE GAS THE CAR CONTINUED TO DECLINE IN SPEED. I WAS NOT ABLE TO ACCELERATE TO CONTINUE TO PASS THE CAR AT WHICH POINT AN ONCOMING CAR WAS APPROACHING, I HAD TO COAST THE CAR TO GET BACK INTO MY LANE AND EVENTUALLY OFF THE ROAD, VERY SCARY ORDEAL, WITH THE LOSS OF POWER I WAS NOT SURE IF I WAS GOING TO BE ABLE TO GET OUT OF THE WAY OF THE ONCOMING CAR. ONCE I WAS ABLE TO GET TO A SAFE LOCATION OFF THE ROAD, THE CAR CUT OFF. I ATTEMPTED TO RESTART THE CAR ONCE, NOTHING, TWICE THE CAR STARTED THEN QUICKLY DIED AFTER ANOTHER MOMENT I AGAIN TRIED TO START THE CAR, IT STARTED AND REMAINED STARTED. I WAS ABLE TO SLOWLY DRIVE UNDER 40 TO AN OPEN LOCATION, AT THIS TIME A KNOCKING SOUND CAME FROM THE ENGINE. I DID NOT TAKE THE CHANCE ON DRIVING IT ANY LONGER AS I DID NOT KNOW WHAT WAS GOING TO HAPPEN. I HAD TO CALL THE FREEWAY ASSIST TO TOW ME OFF THE FREEWAY ROAD WHERE I SAT IN AN OPEN UNMANNED FIELD TO WAIT FOR ANOTHER TOW TRUCK. THE WHOLE ORDEAL WAS VERY SCARY AS I AM A FEMALE AND ALONE DURING THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232190July 16, 2019
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING 70 MPH UP A HILL, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO THE FLOORBOARD; HOWEVER, THE VEHICLE STARTED TO DECELERATE TO 40 MPH OR LESS. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BEARING ROD INSIDE THE ENGINE FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS TOWED TO JIM SHORKEY KIA (LOCATED AT 12900 US-30, IRWIN, PA 15642, (724) 241-0176) WHERE IT WAS DIAGNOSED THAT THE BEARING ROD INSIDE THE ENGINE FAILED, AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 13201482. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232238July 16, 2019
ENGINE
WE DROVE HOME FROM A WEEKEND OUT OF TOWN. THE TRIP TOOK 5 HOURS. WHEN WE ARRIVED HOME I LET THE DOGS OUT OF THE CAR, GRABBED TWO SUIT CASES AND BROUGHT THEM INTO THE HOUSE. WHEN I WENT OUTSIDE TO FINISH UNPACKING THE CAR (5 MINUTES LATER) THE CAR WAS COMPLETELY ENGULFED IN FLAMES AT THIS POINT I HAD MY WIFE CALL 911 AND TRIED TO GET THINGS OUT OF MY CAR THIS WAS IMPOSSIBLE. WE LOST THE KIA AND ANOTHER CAR IT WAS PARKED NEXT TO AS WELL AS SIGNIFICANT DAMAGE TO OUR HOME. THE CAR WAS PARKED IN THE DRIVEWAY AND WAS TURNED OFF 5 MINUTES PRIOR TO DISCOVERING THE FIRE. WITHIN 15 MINUTES BOTH CARS AND MY GARAGE WERE IN FLAMES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11231988July 15, 2019
VEHICLE SPEED CONTROL
AFTER STOPPING AT A STOP SIGN AND STARTING TO ENTER THE HIGHWAY I LOST ACCELERATED POWER. IT DID ACCELERATE BUT VERY SLOWLY. THE CAR GOT UP TO ABOUT 20MPH. NO MATTER HOW HARD I PRESSED THE GAS PETAL IT DIDN'T CAUSE THE CAR TO ACCELERATE. THIS CAN HAVE BEEN A VERY DANGER SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231735July 14, 2019
ENGINE
LOSING 1 QUART OF OIL EVERY 1000 MILES. STARTED AT 80,000 MILES. TAKEN TO DEALER. WE ARE DOING OIL LOSS TEST. SAID THIS IS NORMAL. NO WAY THIS IS NORMAL. STILL UNDER WARRANTY AND THEY DON'T WANT TO FIX. ON TEC SAID JUST DRIVE TO ENGINE LOCKS UP IS ONLY WAY KIA WILL FIX. THAT WOULD BE NICE GOING DONE THE ROAD AT 70 MPH.I HAVE SEEN A LOT OF PEOPLE ONLINE COMPLAINING ABOUT SAME THING. SOMETHING IS WRONG WITH THESE ENGINES. NO SMOKE OR DRIPPING ON GROUND. ALL THE PEOPLE ONLINE ARE SAYING THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231794July 14, 2019
AIR BAGS
AIRBAG WARNING LIGHT BEGAN FLASHING WHILE THE VEHICLE WAS IN MOTION A FEW MOMENTS AGO. I HAVE SEEN QUITE A FEW OTHER KIA SORENTO 2014 OWNERS WITH THE SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231538July 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
VEHICLE WAS TRAVELING AT 65 MPH AND THE ESC LIGHT CAME ON SLOWING THE VEHICLE TO 30 MPH ON THE HIGHWAY. WE WERE ALMOST HIT FROM BEHIND. THIS IS HAPPENING 2-3 TIMES A DAY. VEHICLE HAS TO BE TURNED OFF AND RESTARTED EVERY TIME. THIS IS A LIFE THREATENING INCIDENT WAITING TO HAPPEN. TAKEN TO DEALER NO RECALL. VEHICLE WAS IN MOTION EVERY TIME THE ESC/ENGINE LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231214July 12, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
ON SEVERAL OCCASION'S THE ENGINE WOULD JUST CUT OUT ALTOGETHER WHILE DRIVING. A COUPLE OF TIMES I HAVE EVEN SMELLED FUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231283July 12, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TAKATA RECALL WHILE DRIVING MY CAR, IT COMPLETELY SHUT OFF IN THE MIDDLE OF THE ROAD. IT WAS ALMOST LIKE IT WAS OUT OF GAS BUT HAD A FULL TANK GAS. WE TESTED THE BATTERY ALSO. IT STILL FAILED TO START BACK. IT WOULD NOT START BACK AFTER MULTIPLE ATTEMPTS AND I HAD TO GET IT TOWED YESTERDAY. THE MECHANICS I HAD IT TOWED TO SAYS THEY THINK IT MAY HAVE SOMETHING TO DO WITH THE ENGINE BUT ARE UNSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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