Kia Sorento Complaints

10,397 consumer complaints on file.

#11340778July 21, 2020
ENGINE, UNKNOWN OR OTHER
WHILE DRIVING ON I 81 IN SHENANDOAH COUNTY VA MY KIA STARTED LOSING POWER, LOWING THE SPEED I COULD DO AND THE RPMS RIGHT IN FRONT OF A SEMI TRUCK. IT HAS HAPPENED SINCE THEN AND ACTUALLY BEFORE THEN BUT WAS NEVER AS SCARY. THE DEALERSHIP HAS NOT BEEN ABLE TO DUPLICATE THE ISSUE OR FIND ANY CODES IN THE COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340324July 20, 2020
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE JERKED AND PULLED TO THE LEFT AND RIGHT OCCASIONALLY. ADDITIONALLY, THE VEHICLE LOSS POWER WITH THE ABS AND EMERGENCY AUTOMATIC BRAKING WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340348July 20, 2020
AIR BAGS
THE AIR BAG WARNING LIGHT COMES ON AND OFF. I TOOK THE VEHICLE TO DUTCH MILLER KIA IN CHARLOTTE. THE SERVICE MANAGER SAID I WOULD NEED AN OCS MAT REPLACEMENT ON THE PASSENGER SIDE SEAT. THE LIGHT WAS DISCOVERED WHILE VEHICLE WAS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340426July 20, 2020
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY VEHICLE KEEPS HAVING ISSUES WITH OIL. I GET REGULAR OIL CHANGES AN I HAVE TO PUT OIL IN IT EITHER EVERY 2WEEKS EVEN AFTER AN OIL CHANGE. I HAVE HAD AN OIL COMPSUMPTION TEST AN HAVE BEEN TOLD THAT THERE IS NOTHING WRONG WITH MY CAR. THERE ARE NO OIL LEAKS AT ALL. I WAS ON THE HIGHWAY IN CRUISE CONTROL WHEN IT ALL OF SUDDEN CAME OUT OF CRUISE CONTROL THEN I NOTICED MY RPM GAUGE WASN'T WORKING ALSO. I THEN CAME TO A LIGHT AN WHEN I STARTED TO GO I NOTICED MY CAR BEING SLUGGISH TO REACH 60MPH. I AT ONE TIME HAD MY PEDAL TO THE FLOOR. IT ALSO ACTED LIKE IT WANTED TO STALL ON ME. I MADE IT HOME AN INTO MY DRIVEWAY WHERE I TURNED IT OFF AN BACK ON WHICH AT THAT POINT MY RMP GAUGE STARTED WORKING AN THE CAR ACTED NORMAL. I HAVE ASKED KIA ABOUT THIS PROBLEM NUMEROUS OF TIMES AN I GET NO WHERE. THEY SAY WELL WE SEE THAT THE CONSUMPTION TEST CAME BACK IN THE STANDARD RANGE. I HAVE NO LEAKS AN I HAVE TO PUT OIL IN MY CAR ON A REGULAR BASES. I CAN BE ONLY 4,000 AFTER AN OIL CHANGE AN FEEL IT ACTIING UP AN THEN I CK MY OIL AN MY DIP STICK IS CLEAN NO OIL SO THEN I HAVE TO ADD MORE OIL. I AM CONCERNED THAT I WILL BE ON THE HIGHWAY AN MY CAR WILL JUST SHUT DOWN. MY CAR IS ALWAYS MOVING WHEN I HAVE THESE PROBLEMS. I KEEP GETTING THE RUN AROUND ABOUT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340447July 20, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2018 KIA SORRENTO. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE SUN ROOF EXPLODED WITHOUT IMPACT. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE. THE CONTACT STATED THAT THE SUN ROOF EXPLODED UPWARDS AND OUTWARDS. THERE WAS NO GLASS FRAGMENTS INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO DURANGO KIA (1195 CARBON JCT, DURANGO, CO 81301, 833-963-0462) WHERE THE CONTACT WAS INFORMED THAT THE REPLACEMENT PART WOULD BE ORDERED AND THAT THE REGIONAL MANAGER WOULD BE INFORMED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340503July 20, 2020
ENGINE
ON 05-02-20 WHILE GETTING ON THE FREEWAY. MY KIA ,SORENTO(2013) STALLED AND HAD TO PULL INTO THE EMERGENCY LANE. SHUT VEHICLE OFF WAITED FOR A MINUTE, RESTARTED AND NO WARNING LIGHTS ON. DROVE 1/4 MILE, ENGINE STARTED KNOCKING/PINGING. HAD TO BE TOWED REPAIR SHOP. METAL FOUND IN OIL, ROD KNOCKING. 116072 MILES ON UNIT. HAVE ALL REGULAR MAINTENANCE RECORDS. ENGINE REPAIRED @$ 5,636.00 I JUST COULDN'T PUT A TARP OVER IT. DEALER STATED NO RECALL ON 2.4L MFI PAST LIMITED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340213July 19, 2020
ENGINE
RATTLING SOUND COMING FROM ENGINE. NO DETERMINATION AS TO WHAT IT IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340215July 19, 2020
SERVICE BRAKES, STEERING, SUSPENSION
WHEN BRAKING, BRAKES GIVE OUT AND CAR SKIDS. ON TURNS, I HAVE TO PUMP BRAKES TO TRY AND REGAIN CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340055July 18, 2020
AIR BAGS, ENGINE, POWER TRAIN
IN MAY. MY AIRBAG LIGHT CAME ON AND WON'T GO OFF. I'M NOT SURE IF THE AIRBAGS ARE DEFECTIVE OR NOT, BUT I'M SCARED TO DRIVE AROUND WITH THE LIGHT ON. THEN ON JULY 16,2020, MY VEHICLE STARTED CUTTING OFF ON MY IN THE MIDST OF MOVING TRAFFIC. I HAVE TO THROW MY HAZARD LIGHTS ON AND COAST TO A SAFE PLACE TO LET THE TRUCK SIT. IT'S CUT OFF ABOUT 7 TIMES NOW WITH MY 3 KIDS IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339942July 17, 2020
SERVICE BRAKES, AIR:DISC:CALIPER
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE BRAKE CALIPERS WERE REPLACED EVERY SIX MONTHS. THE VEHICLE WAS TAKEN TO HATFIELD KIA LOCATED AT 1455 AUTO MALL DR, COLUMBUS, OH 43228, AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE TECHNICIAN DIAGNOSED THAT THE CALIPERS NEEDED TO BE REPLACED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339895July 17, 2020
EXTERIOR LIGHTING
I HAVE OWNED THE CAR FOR TWO YEARS ON ONE OCCASION WHILE DRIVING THE HEADLIGHTS SHUT OFF I TURNED SWITCH TO OFF THEN BACK TO AUTO AND THE LIGHTS CAME ON. ON TWO OCCASIONS THE LIGHTS WERE ON AFTER THE CAR WAS SHUT OFF, PARKED AND LOCKED PRESSING THE REMOTE LOCK BUTTON SHUT OFF THE LIGHTS. ON ONE OCCASION THE PARKING LIGHTS TURNED ON AT 2AM (NEIGHBOR'S CAMERA PICKED IT UP) PRESSING REMOTE LOCK BUTTON SHUT OFF THE LIGHTS ANOTHER OCCASION I TRIED STARTING THE CAR IN THE MORNING AND THE BATTERY WAS DEAD, I SUSPECT THAT THE LIGHTS TURNED ON AT NIGHT AND DIDN'T SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339923July 17, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO DUTCH MILLER KIA LOCATED AT 335 MCCORKLE AVE, CHARLESTON, WV 25303 HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339690July 16, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY VEHICLE SHUT OFF DOING 70 MPH ON INTERSTATE AND THE DASH LIGHTS ALL FLICKERED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339711July 16, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS AND ATTEMPTING TO TURN IN EITHER DIRECTION, THE VEHICLE WOBBLED WITH AN ABNORMAL SOUND COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO BATTLEGROUND KIA (2927 BATTLEGROUND AVE, GREENSBORO, NC 27408, (336) 295-1542) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT LOWER CONTROL ARMS AND BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 99,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339795July 16, 2020
ENGINE, FUEL/PROPULSION SYSTEM
CAR HAS HAD HESITATION SINCE BOUGHT NEW IN 2017. MULTIPLE COMPLAINTS TO DEALER. PDF'S WILL BE ATTACHED OF RO'S. STILL DOES IT. CAR DOES IT WHEN ROLLING SLOW OR PULLING AWAY FROM STOP LIGHT. WILL NOT DO IT IN SPORT MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339455July 15, 2020
STRUCTURE:BODY
VEHICLE WAS PARKED IN A SHOPPING PARKING LOT. WHEN WE RETURNED TO THE VEHICLE, I - THE CAR OWNER - UNLOCKED THE CAR WITH THE FOB FOR PASSENGERS TO LOAD THE VEHICLE. AS THE REAR PASSENGER GRABBED THE DOOR HANDLE, IT CAME OFF IN HER HAND. THIS IS THE 2ND TIME THIS HAS OCCURRED. THE FIRST TIME WAS YEARS PRIOR UNDER THE SAME CONDITIONS, SAME PASSENGER REAR RIGHT DOOR. I PAID FOR REPAIRS OUT OF POCKET THAT TIME BECAUSE THE DEALERSHIP STATED THERE WASN'T A RECALL. I AM SURE THIS HANDLE SHOULD BE RECALLED CLEARLY AFTER HAPPENING TWICE FOR NO UNDERSTANDING REASON OR AGGRESSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339518July 15, 2020
AIR BAGS
AIR BAG LIGHT CAME ON FOR NO REASON AND WILL NOT SHUT OFF. I DID TROUBLESHOOT ACCORDING TO THE MANUAL THAT CAME WITH MY VEHICLE. THE LIGHT STILL DID NOT SHUT OFF. MY GUESS IS THAT IT HAS MALFUNCTIONED. LOOKING ON LINE OTHER PEOPLE WITH THE SAME YEAR KIA ARE HAVING THE SAME PROBLEM. VEHICLE WAS STATIONARY WHEN IT CAME ON AS WELL AS WHEN I WAS DRIVING ON THE HIGHWAY AND CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339606July 15, 2020
ENGINE
THE ENGINE SEIZED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339345July 14, 2020
ENGINE
VEHICLE UNEXPECTEDLY WILL INTENSELY JERK AND IMMEDIATELY LOCKS UP THE DRIVING CONTROLS AS THE ENGINE STALLS AND STARTS TO SEIZE CAUSING THE VEHICLE TO STOP WHILE DRIVING ON HIGHWAYS, AND RESTRAINING FROM ANY ACCELERATION, STEERING, OR POWER USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339414July 14, 2020
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED FOR THE TPMS (TIRE PRESSURE MONITORING SYSTEM) WARNING LIGHT BEING ILLUMINATED. THE CONTACT WAS INFORMED THAT THE TIRES FUNCTIONED AS DESIGNED AND THAT NO DEFECTS WERE FOUND IN THE TIRES. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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