Kia Sorento Complaints

10,397 consumer complaints on file.

#11389987January 26, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE WOULD NOT START. THE CONTACT JUMP STARTED THE VEHICLE AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACE THE BATTERY HOWEVER, THE FAILURE PERSISTED. THE CONTACT HAD THE VEHICLE TOWED TO LOCAL DEALER BILL BRYAN KIA (9039 US-441, LEESBURG, FL 34788) AND WAS ADVISED TO NOT TO LEAVE THE KEY IN THE VEHICLE TO PREVENT FUTURE FAILURES. THE VEHICLE WAS RETURNED HOWEVER, THE FAILURE PERSISTED. AFTER FIVE DAYS, THE CONTACT HAD THE VEHICLE TOWED BACK TO THE SAME DEALER TO BE REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,744.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390014January 26, 2021
ENGINE
WHILE DRIVING, MY TRUCK STALLED WHILE TURNING INTO A PARKING LOT. IMMEDIATELY AFTER THE STALL, THE ENGINE LIGHT CAME ON AND STARTED BLINKING, SHORTLY AFTER THE BATTERY LIGHT CAME ON AS WELL. I PARKED THE CAR IN A SAFE LOCATION TO CHECK THE VEHICLE. THE VEHICLE WOULD NOT TURN OVER. I NEEDED TO JUMP THE CAR SEVERAL TIMES IN ORDER FOR IT TO TURN BACK ON. THE ENGINE LIGHT STILL APPEARS BLINKING AS I DROVE IT TO GET A DIAGNOSTIC READING . WHILE DRIVING THE CAR , LEAVING IDLE THE CAR WOULD JERK AND HAVE A HARD TIME MOVING BACK INTO MOTION. THE CODE READ P1236 KNOCK SENSOR FAULT/SENSOR BAD. MY CAR HAD JUST COME OUT OF KIA TWO WEEKS PRIOR IN FULL HEALTH. THIS ISSUE CAME OUT OF NO WHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389789January 25, 2021
ENGINE
MY CAR IS AN EBONY BLACK 2013 KIA SORENTO. ON JULY 22ND, 2019, I WAS DRIVING THE CAR TO ATLANTA GA AND IT JUST CAME TO A DECELERATION MODE AND STOPPED IN HE MIDDLE OF THE ROAD. I GOT IT TOWED BY AAA AND BROUGHT IT HOME AND THE SENT IT TO THE DEALERSHIP. I WAS CALLED AND TOLD BY THE DEALERSHIP SERVICE DEPARTMENT THAT MY ENGINE IS KNOCKING AND IT IS GONE. I BROUGHT THE CAR HOME AND IT HAD BEEN SITTING ON MY DRIVE WAY EVER SINCE, LATE LAST YEAR, I SAW A NEWS ITEM RECALLING A LITANY OF KIA VEHICLES AND WHICH I BELIEVED MINE WAS INCLUSIVE BASED ON THE PROBLEM THEY CLAIMED IT IS DEVELOPING OR HAD DEVELOPED AND THE YEAR MODELS. I CALLED NHTSA TODAY AND WAS TOLD MY VIN NUMBER IS NOT INCLUSIVE. I DO NOT SEE WHY A CAR OF LESS THAN 6 YEARS OLD, WITH 135,000 MILES ON IT WITHOUT ANY ENGINE SIGN WILL STOP IN THE MIDDLE OF THE ROAD WITHOUT ANY CHECK ENGINE SIGN AND WARNING. I STILL HAVE THE CAR ON THE DRIVE WAY AND START IT TO WARM IT UP. THIS INCIDENT OR BREAK DOWN OCCURRED BEFORE HOGANSVILLE EXIT ON THE I-85 NORTH IN GEORGIA. THANKS IN ADVANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389824January 25, 2021
ELECTRICAL SYSTEM
INSTRUMENT PANEL WARNING LIGHTS ALL COME ON DURING DRIVING. SHUT VEHILE OFF AND RESTART AFTER SEVERAL HOUR , RESTART AND THE WARNING LIGHTS ARE ALL OFF. THEY WILL ALL COME BACK ON AGAIN AFTER A WHILE WHEN DRIVING .THIS HAS BEEN INTERMITENT FOR TWO MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389658January 24, 2021
ENGINE
MY ENGINE LIGHT WENT ON AND I IMMEDIATELY TOOK IT TO MY MECHANIC. THERE WAS NO OIL IN MY CAR, EVEN THOUGH THE OIL LIGHT NEVER CAME ON. TWO INDEPENDENT MECHANICS SAID I NEED A NEW ENGINE. EVEN THOUGH MY ENGINE HAS A LIFETIME WARRANTY DUE TO A CLASS ACTION SUIT, THE KIA DEALERSHIP SAID THEY COULD NOT OPEN A CLAIM UNLESS MY ENGINE SEIZES UP, WHICH CAN HAPPEN ANYTIME, ANYWHERE. I TOLD THEM I DO NOT FEEL COMFORTABLE ALLOWING THAT TO HAPPEN, AND THEY AGAIN SAID THERE IS NOTHING THEY CAN DO, THAT KIA IS NO LONGER COVERING EXCESSIVE OIL CONSUMPTION AS OF NOV. 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389438January 22, 2021
ELECTRICAL SYSTEM
I BEGAN SMELLING BURNT PLASTIC AND MY BATTERY LIGHT CAME ON IN MY DASHBOARD. SHORTLY AFTER, ALL THE WARNING LIGHTS CAME ON IN MY DASHBOARD (ENGINE, ABS, TRACTION CONTROL, ETC). MY VEHICHLE WOUND UP DYING COMPLETELY ON THE SIDE OF THE ROAD. I BROUGHT IT TO THE KIA DEALERSHIP. THEY INFORMED ME THAT ALL OF THE INTERNAL WIRING WAS BURNT BEYOND RECOGNITION. THEY WERE UNABLE TO TELL WHERE THE PROBLEM STARTED OR ENDED. THEY ALSO MENTIONED THAT I WAS FORTUNATE THAT THE VEHICLE DIED WHEN IT DID BECAUSE SOME OF THE BURNT WIRE WAS AN INCH AWAY FROM MY FUEL LINE AND COULD HAVE CAUSED MY VEHICLE TO EXPLODE IF IT WAS RUNNING ANY LONGER. THE END RESULT OF DAMAGES THAT NEEDED TO BE REPAIRED INCLUDE A NEW ALTERNATOR, BATTERY, ENGINE HARNESS, O2 SENSOR TO NAME A FEW. ULTIMATELY THEY CLAIMED WARRANTY DIDN'T COVER AN "ACT OF GOD" SO MY INSURANCE WAS FORCED TO COVER THE COST OF THE DAMAGE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11389285January 21, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD EXPERIENCED A FAILURE AS THE VEHICLE WAS IN A IDLE MOTION. THE CONTACT STATED THAT AN ABNORMAL NOISE APPEARED WITHOUT WARNING. NO LEAKS WERE PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE TECHNICIAN DEEMED THE VEHICLE UNSAFE TO DRIVE. THE CONTACT DID MENTION THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE DIAGNOSED TEST WAS RAN. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 157,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388958January 20, 2021
ENGINE
I WAS RETURNING HOME FROM A TRIP (TRAVELING @~70 MPH) WHEN I SUDDENLY LOST ALL POWER AND HAD TO COAST TO THE SHOULDER ON THE SB 5 FWY. I WAS FORTUNATE AS THERE WERE MANY LARGE TRUCKS AND OTHER VEHICLES WHICH I WAS ABLE TO AVOID. AS I CAME TO A STOP THE CAR SHUT OFF AND I WAS UNABLE TO RESTART IT. 12 HOURS LATER AND HUNDREDS OF DOLLARS IN TOWING FEES, I HAD MY MECHANIC TAKE A LOOK AND WAS TOLD THE ENGINE HAD SEIZED. WHAT!!! I HAD RECENTLY HAD A SCHEDULED OIL CHANGE AND WAS NOT DUE FOR A COUPLE OF THOUSAND MILES. THIS ALL OCCURRED WITHOUT WARNING: NO CHECK ENGINE LIGHT, LOW PRESSURE OIL INDICATOR, OR EVEN OVERHEATING TEMPERATURE. WAITING TO GET IT BACK FROM MY MECHANIC WHERE I WILL PARK IT AND CONTINUED TO MAKE PAYMENTS ON A VEHICLE THAT COSMETICALLY LOOKS GREAT BUT IS WORTHLESS. QUICK QUOTE FOR NEW ENGINE AND LABOR IS ABOUT 6 TO 7K. I HAVE A FEELING THIS IS THE BEGINNING OF A NIGHTMARE THAT STARTS WITH A K AND END WITH AN IA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388962January 20, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SEATS
THE RIGHT HEAD LIGHT JUST STOPS WORKING AND I HAVE TO OPEN THE HEAD LIGHT CASING AND PLAY WITH THE CABLES TO GET IT TO WORK AGAIN. ALSO THE POWER SEATS DON'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389058January 20, 2021
STEERING
WHILE THE VEHICLE IS IN MOTION A RED WARNING LIGHT APPEARS IN THE SHAPE OF A STEERING WHEEL AND THE STEERING BECOMES VERY STIFF. THIS HAPPENS INTERMITTENTLY AFTER PUTTING IT TO GEAR AND DRIVING FORWARD OR BACKING OUT AND IT HAS ALSO HAPPENED WHILE HIGHWAY DRIVING. LUCKILY THESE INCIDENTS HAVE HAPPENED WHILE DRIVING STRAIGHT AND OCCURS FOR A SHORT DURATION. IT IS CONCERNING FROM A SAFETY STANDPOINT. I BROUGHT IT IN TO A KIA DEALERSHIP AND IT HAS SOMETHING TO DO WITH THE ELECTRONICS IN THE STEERING COLUMN. THEY HAVE NO RECALL LISTED AND IT IS VERY EXPENSIVE TO REPLACE OUTSIDE THE 50K BASIC MILEAGE WARRANTY WHICH OURS IS SINCE WE TEND TO PUT A LOT OF HIGHWAY MILES ON OUR VEHICLE. IT ISN'T TOO MUCH OVER THOUGH AND WE TAKE VERY GOOD CARE OF IT. I WOULD FIND IT VERY HARD TO BELIEVE IT THAT IS CAUSED FROM WEAR AND TEAR BUT MORE LIKELY TO BE A MANUFACTURER DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388845January 19, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START, WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE TIMING CHAIN. THE CONTACT CALLED TAYLOR KIA OF TOLEDO (6300 CENTRAL AVE, TOLEDO, OH 43615:419) 842-8811) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388679January 18, 2021
STRUCTURE:BODY
DOOR HANDLE FELL OFF IN MY HAND. I CANNOT OPEN DOOR FROM INSIDE OR OUTSIDE DUE TO CHILD LOCKS BEING ENGAGED. VEHICLE WAS STATIONARY I WAS JUST OPENING THE DOOR LIKE USUAL AND IT BROKE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388687January 18, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
I HAVE BEEN LOCKED OUT OF CAR DUE TO KEYFOB NOT WORKING. I HAVE HAD TROUBLE OOENING THE HATCH AND SUNROOF. PRESET COMFORT SETTINGS IE SEAT, MIRROR, DOOR AND WINDOW LOCKS HAVE REVERTED TO ONES PREVIOUS TO WHAT I PUT IN FOR MYSELF. THE GPS KEPT GETTING STUCK ON THE DEALERDSHIP ADDRESS. I HAD STARTING ISSUES. NOW I OFTEN HAVE STOPPING (TURNING OFF EVERYTHING) ISSUES SO THEN HAVE TO KEEP TURNING THE CAR ON AND OFF TO FINALLY GET THE ELECTRICAL THINGS (LIGHTS, RADIO) TO TURN OFF. ITS SCARY. I ALSO HAVE THE WORST GAS MILEAGE. I STARTED IFF AT 12 MILES. AFTER SERVICING, IT WENT DOWN TO 8MI PER GALLON. IF IT GETS TO 14MI AND I GET THE CAR SERVICED, IT IMMEDIATELY DROPS BACK DOWN. THERE ARE SERIOUS ELECTRICAL ISSUES WITH THESE SORENTOS. THIS IS A 2014 AND I JUST GOT A RECALL. THE RECALL WORK WSS DONE AND I EXPERIENCED THE WHOKE ELECTRICAL CRAZINESS AGAIN WITH THE TRUNCK, LIGHTS, AND CLOCK. EVENTUALLY ALL THE LIGHTS EXCEPT ONE CAME ON. DEALERSHIP SWEARS IT IS JUST A COINCIDENCE. THEY AKSO HAVE NO ANSWER FOR THE CLOCK BEING 2 HOURS BEHIND EHEN THD CAR WAS RETURNED. THEY SSID THAT CHECKING THE HECU HAD NOTHING TO DO WITH THE LIGHTS, OR THE CLOCK. I SUSPECT NO RECALLS ON THE EKECTRICAL SYSTEM OR POOR MILEAGE WILL COME OUT UNTIL THE CAR IS 10 YEARX OLD. VEHICLE IS STATIONARY MOST OF THE TIME. I DO NOT DRIVE THAT MUCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388751January 18, 2021
ENGINE
MY ENGINE DIED WHILE PASSING A VEHICLE ON MY WAY TO WORK. NO WARNING LIGHT, NO KNOCKING SOUNDS, NOTHING. IT JUST DIED. HAD TO GET IN FRONT OF VEHICLE I WAS PASSING AND COAST TO THE SIDE OF THE ROAD. WOULD NOT RESTART. SAT IN THE COLD FOR 3 HOURS WITHOUT HEAT ON A DESOLATE ROAD WITH NO CELL SERVICE. NO TOWN WITHIN WALKING DISTANCE. MY MECHANIC SAID THE MOTOR IS LOCKED UP AND I'LL NEED A REPLACEMENT. 103,825 MILES ON IT. WARRANTY RAN OUT AT 100,000 MILES. APPARENTLY THIS IS COMMON IN THESE VEHICLES AND KIA IS INVOLVED IN A CLASS ACTION SUIT FOR THIS AND OTHER MALFUNCTIONS. CALLED KIA AND THEY WERE NOT HELPFUL AT ALL. I'M A NURSE CARRYING FOR COVID PATIENTS AND HAVE NO VEHICLE TO GET TO WORK. I STILL OWE $13,000+. I BOUGHT IT IN 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388618January 17, 2021
ENGINE
LOUD KNOCKING IN THE ENGINE,LOST OF POWER,STALLING.STALLED ON THE THE ROAD,WHEN SHIFTING FROM PARK INTO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388416January 16, 2021
ELECTRICAL SYSTEM
IF LIGHTS ARE IN AUTOMATIC THEY WILL SHUT OFF IN THE PITCH BLACK AND YOU HAVE TO TURN THEM ON WITH THE SWITCH. THIS COULD CAUSE A MAJOR ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388417January 16, 2021
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY AND WHEN THE VEHICLE IN FRONT OF ME STOPPED SHORT MY KIA WOULD STOP I HAD TO SWERVE TO THE SIDE OF THE ROAD TO STOP. I NOTICED SMOKE FROM THE HOOD SO I WAITED UNTIL IT STOPPED AND SLOWLY MOVED INTO THE ALREADY SLOWED TRAFFIC AND WENT HOME PARK THE VEHICLE AND REPORTED TO KIA BUT THEY CONTINUE TO GIVE ME THE RUN AROUND AND NOT OFFER REPAIRS UNLESS I PAID FOR IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388450January 16, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
POWER STEERING WENT OUT. RADIO TURNS ON AND OFF GOING DOWN THE ROAD. HEADLIGHTS TURN OFF AND ON BY THEMSELF. BATTERY IS NOW DEAD. CAR WILL NOT RUN. TRANSMISSION LIGHT CAME ON ALL IN ONE DAY..I'VE HAD THIS VEHICLE FOR 4 TO 5 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388180January 14, 2021
ENGINE
IT STARTED LIKE A LOW SOUND FROM THE ENGINE WHEN I TRIED TO SPEED UP THREE DAYS BEFORE MONDAY. AND THIS NOISE WAS GROWING WHILE DRIVING ON ROAD. THE CAR SLOWED DOWN GRADUALLY AND STOPPED THE ENGINE. THE MECHANIC HELPED ME REACH MY APT AND PARKED AFTER HE CHANGED ONLY THE STARTER, HE SAID ENGINE FAILURE DUE TO DEFEATED BEARING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388191January 14, 2021
STRUCTURE:BODY
I HAVE OWNED THIS CAR FOR ONE YEAR. THE LAMINATION AND PAINT ARE BUBBLING UP FOR NO REASON. I TAKE GOOD CARE OF THIS CAR AND IT IS NOT OLD ENOUGH THAT THE PAINT SHOULD BE FAILING. I BELIEVE THE KIA PAINT IS DEFECTIVE. THE PAINT IS BUBBLING UP ON THE REAR HATCH AND ROOF, AS WELL AS ON THE DRIVER'S SIDE PASSENGER DOOR. I FOUND NUMEROUS ACCOUNTS OF THIS HAPPENING TO OTHER KIA OWNERS FOR NO REASON, AND FOUND OUT THAT THERE ARE CLASS ACTION LAWSUITS FOR KIA PAINT DEFECTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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