Kia Sedona Complaints

2,536 consumer complaints on file.

#11384972December 26, 2020
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN YOU USE YOUR BLINKERS TO CHANGE LANES AT NIGHT THE HEADLIGHTS GO OFF TILL I MOVE THE BLINKER NOB BACK TO THE MIDDLE THIS HAPPENS WHEN YOU ARE GOING DOWN THE ROAD AND IS DANGEROUS NEEDS TO RECALLED ASAP BEFORE SOMEONE GET HURT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384632December 22, 2020
AIR BAGS, EXTERIOR LIGHTING
ABOUT 2 YEARS AGO, I BEGAN EXPERIENCING OCCASIONAL TIMES WHEN I WOULD TURN ON THE LEFT TURN SIGNAL AND THE RIGHT TURN SIGNAL WOULD COME ON. THE FIRST FEW TIMES IT HAPPENED, I THOUGHT I MUST'VE TURNED ON THE WRONG SIGNAL AS IT HAPPENED INFREQUENTLY. NOW IT OCCURS OFTEN, WHERE ENGAGING THE LEFT TURN SIGNAL IS VERY UNPREDICTABLE, WITH IT SOMETIMES TURNING ON THE LEFT SIGNAL, SOMETIMES THE RIGHT SIGNAL, SWITCHING BACK AND FORTH BETWEEN THE SIGNALS, OR NO SIGNAL ENGAGING. WHEN ENGAGING THE LEFT TURN SIGNAL AND COMPLETING A LEFT TURN, WHEN THE SIGNAL DISENGAGES, THE RIGHT SIGNAL WILL TURN ON AND FLASH SEVERAL TIMES WITHOUT TURNING ON THE RIGHT SIGNAL. THIS MAKES FOR DANGEROUS LANE CHANGING AND TURNING AS IT IS DIFFICULT TO MAKE SURE THE RIGHT SIGNAL TURNS ON. ADDITIONALLY, THE PASSENGER AIR BAG LIGHT COMES ON FREQUENTLY WHEN AN ADULT IS SEATED IN THE PASSENGER SEAT, AS IF THE VEHICLE THINKS A CHILD IS SEATED IN THE PASSENGER SEAT AND THE AIR BAG WOULD NOT DEPLOY IN A CRASH. I BROUGHT THE VEHICLE TO KIA TO HAVE THEM FIX THIS, BUT THEY SAID THE VEHICLE WAS OUT OF WARRANTY EVEN THOUGH IT WAS 3 YEARS OLD, AND WANTED HUNDREDS OF DOLLARS TO EVEN LOOK AT IT, NOT INCLUDING FIXING THE PROBLEM. I HAVE SEEN SEVERAL OTHER COMPLAINTS REGARDING THE TURN SIGNALS IN THIS MAKE/MODEL AND YEAR, PARTICULARLY WITH THE LEFT TURN SIGNAL. HERE IS A LINK TO A YOUTUBE VIDEO OF ANOTHER KIA WITH THE SAME PROBLEM: HTTPS://YOUTU.BE/IDXLNMXMHQY HERE IS A LINK TO A PAGE WHERE OTHERS HAVE COMPLAINED OF THE SAME PROBLEM: HTTPS://WWW.CARPROBLEMZOO.COM/KIAMOTOR/SEDONA/TURN-SIGNAL-PROBLEMS.PHP THIS IS AN ONGOING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383081December 11, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2019 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED OR HESITATED WITHOUT WARNING, WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD PERFORM HARD DOWNSHIFTS WITHOUT WARNING WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT TOOK THE VEHICLE TO HAGERSTOWN KIA (10307 AUTO PL, HAGERSTOWN, MD 21740) WHERE A SOFTWARE UPDATE WAS PERFORMED HOWEVER, THE FAILURE PERSISTED. THE CONTACT HAD TAKEN THE VEHICLE BACK TWICE AND NO REMEDIES WERE PERFORMED AFTER EACH VISIT. THE MANUFACTURER HAD YET TO BE NOTIFIED OF FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383060December 11, 2020
SERVICE BRAKES, SEATS, UNKNOWN OR OTHER
BOUGHT A VAN THE NEXT DAY MY BREAKS WERE METAL ON METAL. I FOUND OUT IT WAS FLOODED. THE SECOND DAY THE KEY STUCK IN THE IGNITION, THE MIDDLE SEATS GOT STUCK AND WILL NOT FOLD UP. THE DEALER SAID THEIR MECHANIC WENT ALL OVER THE VAN AND SAID IT WAS IN GOOD CONDITION. THE CALIPERS ARE IN VERY BAD SHAPE. HE SAID THEY NEED REPLACED SOON.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378631December 9, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
WHILE DRIVING WHEN I USE MY TURN SIGNALS THE HEADLIGHTS WILL EITHER FLASH HIGH BEAMS OR COMPLETELY GO OUT THEN BACK ON. ALSO MY DRIVER'S SIDE SLIDING DOOR DOESN'T SHUT COMPLETELY WITH THE POWER DOOR OPTION THIS JUST STARTED AROUND THE 100K MILE MARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378059December 6, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I HAVE HANDED OVER MY CAR FOR REPAIRING ON 09-23-2020 WHICH IS STILL NOT FIXED AND STILL LYING WITH HORNE KIA SERVICE CENTRE GILBERT, ARIZONA. THEY HAVE MESSED UP MY CAR WAS DIAGNOSED TWICE IN A GAP OF 2 DAYS. HORNE KIA WANTS TO COVER UP THEIR TECHNICIAN (WHOM THEY CALL THE BEST IN THEIR TEAM) THEY HAVE MESS MY ENGINE AND SENDING ME A SECOND QUOTE TO CHANGE THE ENGINE. ON THE FIRST WEEK OCTOBER 2020, I DROVE MY CAR FOR 15 MILES AFTER COLLECTING FROM HORNE KIA GILBERT AND EXPERIENCED BUNCH OR NEW PROBLEMS ON THE ROAD. 1. THE CHECK ENGINE LIGHT WAS ON 2. THERE WAS HEAVY VIBRATION AND NOISE INSIDE MY CAR 3. MY CAR WOULD RANDOMLY HALT IN THE MIDDLE OF THE ROAD, WHILE IN DRIVE MODE. SINCE THEN, MY CAR IS STILL LYING WITH HORNE KIA GILBERT, ARIZONA. I HAVE ATTACHED ALL THE EMAIL THREADS SENT/RECEIVED TO HORNE KIA GILBERT AND KIA CONSUMER ASST. CENTER. KINDLY LET ME KNOW IF YOU CAN HELP ME OUT TO SORT OUT THIS ONGOING ISSUE SINCE 09-23-2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377435December 2, 2020
ENGINE
WE WERE TRAVELING FROM BLOOMSBURG, PA TO MYRTLE BEACH, SC ON DECEMBER 26, 2019 AND AS WE WERE PULLING OFF THE ROAD TO FIND A GAS STATION THE ENGINE TURNED OFF/STOPPED WORKING AND WE LOST THE POWER STEERING. LUCKILY MY HUSBAND WAS ABLE TO SAFELY PULL OFF THE SIDE OF THE ROAD AND STOP IN A SAFE AREA. AT THAT TIME THE ENGINE SMOKED AND WE CHECKED ALL THE FLUIDS. THE OIL APPEARED TO BE LOW BUT NO INDICATOR LIGHTS CAME ON PRIOR. WE PROCEEDED TO GET OIL AND AFTER WE PUT IT IN AND TRIED TO DRIVE IT THERE WAS A LOUD KNOCKING SOUND SO WE DID NOT PROCEED FORWARD. WE CALLED FOR A TOW TRUCK TO TOW US TO THE CLOSEST KIA DEALERSHIP WHICH WAS KOONS OF WOODBRIDGE, VA WHICH WAS 10 MINUTES AWAY. AFTER WE GOT IT THERE THEY WERE ABLE TO START IT AND MOVE IT INTO THE GARAGE. WE TOLD THEM WHAT HAPPENED AND THAT WE FILLED THE OIL, THAT THERE WERE NO SENSOR ALERTS BEFORE THE ENGINE JUST SHUT OFF. AFTER THEY LOOKED INTO THE VEHICLE THEY TOLD US THAT THEY COULDN'T FIND ANY OIL LEAKS BUT TO DIAGNOSIS IT THEY'D HAVE TO TEAR THE ENGINE DOWN. THEY ADVISED THAT THE DIAGNOSTICS AND REPAIR MIGHT BE COVERED BY KIA'S POWER TRAIN WARRANTY BUT IF ANY SLUDGE WAS FOUND IT WOULD VOID THE WARRANTY. THEY ESTIMATED THE DIAGNOSIS AND REPAIR TO THE ENGINE TO BE $10,000 DOLLARS. THEY BELIEVED THEY KNEW WHAT THE PROBLEM WAS AND TWO KEY PARTS WOULD NEED TO BE REPLACED. WE OPTED TO TRADE THE VEHICLE IN TO KOONS KIA IN WOODBRIDGE AND PURCHASED A 2018 SORENTO LEFT OVER DUE TO THE TIME IT WOULD TAKE TO DIAGNOSIS THE ENGINE FAILURE AND POSSIBLE COSTS. THIS WAS THE FIRST DAY OF OUR VACATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377600December 2, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SEAT BELTS
THE DAYTIME AND HEADLIGHTS LIGHTS WILL TURN OFF RANDOMLY. (STARTED AROUND THE 100K MILEAGE). WHEN STATIONARY, THE SLIDING DOORS DO NOT SHUT CORRECTLY. 1ST THE DRIVER'S SIDE DOOR BEGINS RATTLING LIKE CHANGE IS INSIDE THE DOOR. 2ND THEN THE DOOR BEGINS TAKING 2 TURNS TO CLOSE, AND THEN IT IS HIT OR MISS WHEN CLOSING. THE DOOR CLOSURE BUTTON WILL OCCASIONALLY NOT WORK, REGARDLESS OF WHETHER THE CAR IS OFF AND PARKED. (STARTED AROUND THE 45000 MILEAGE). THE DRIVER'S SIDE SEAT BELT CONNECTOR OCCASIONALLY INDICATES A FAULT ERROR. ALSO THE PASSENGER SIDE SEAT BELT INDICATOR WILL TURN ON WHEN 5 POUNDS OR LESS IS IN THE PASSENGER SEAT. (STARTED AROUND THE 100K MILEAGE). MY BIGGEST CONCERN: SINCE I BELIEVE THE SIDE DOORS ARE FATAL ACCIDENTS WAITING TO HAPPEN, I HAVE MY KIDS SIT IN THE 3RD ROW. ONLY ADULTS ARE ALLOWED TO SIT IN MY PASSENGER CAPTAIN CHAIRS. THE BLIND SPOT WARNING DOES NOT WORK CONSISTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377316December 1, 2020
STEERING
TL* THE CONTACT OWNS A 2006 KIA SEDONA. THE CONTACT STATED THAT WHILE MAKING A TURN, A POPPING NOISE OCCURRED COMING FROM THE RACK AND PINION STEERING. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE RACK & PINION STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED WITH A NEW RACK & PINION HOWEVER, THE FAILURE RECURRED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS A PROBLEM WITH THE RACK AND PINION. THE TECHNICIAN INFORMED THE CONTACT THAT A KIA DEALER RACK & PINION WAS TESTED AND FAILED, AND WAS UNABLE TO CORRECT THE FAILURE. THE CONTACT MENTIONED THAT SIX MONTHS AGO, WHEN THE VEHICLE WAS PURCHASED, THE RACK AND PINION WAS REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376791November 28, 2020
ENGINE
DIVING DOWN THE HIGHWAY AND THE ENGINE STALLED OUT OF NOWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375854November 23, 2020
ENGINE, POWER TRAIN
OUR 2015 KIA SECOND MINIVAN OVERHEATED REPEATEDLY IN 2020 FOR UNKNOWN REASONS RESULTING IN A TOTAL ENGINE FAILURE AND COMPLETE LOSS OF VALUE. AFTER LEAVING A HIGHWAY, THE MINIVAN OVERHEATED, RESULTING IN A BLINKING ENGINE LIGHT. IT WAS QUICKLY PARKED AND LATER DRIVEN TO A MECHANIC, WHO COULD NOT REPLICATE THE PROBLEM. AFTER A PERIOD OF OPERATION AT NORMAL TEMPERATURES, IT BEGAN TO MISFIRE. NO WARNING LIGHTS APPEARED PRIOR TO OR DURING THESE MISFIRES. NONETHELESS, WE HAD THE STARTER COILS REPLACED BASED ON A REPAIR CODE. AFTER ANOTHER PERIOD OF NORMAL OPERATION, IT AGAIN BEGAN TO MISFIRE AND OVERHEATED WITHOUT TRIGGERING ANY WARNING LIGHTS. WE DROVE IT IMMEDIATELY TO OUR MECHANIC, WHO DETERMINED THAT THE HEAD GASKET WAS BLOWN. A KIA DEALER TO WHICH WE TOWED THE CAR CONFIRMED THIS ASSESSMENT AND REPORTED IT NEEDED A $6K NEW ENGINE THAT WOULD COST $3K TO INSTALL. (NEITHER WE NOR OUR INDEPENDENT MECHANIC COULD LOCATE A USED ENGINE FOR LESS THAN $4K.) IN ITS CURRENT STATE, THE DEALER ESTIMATES THAT THE 5 YEAR OLD MINIVAN'S TRADE-IN VALUE IS $500. KIA REGIONAL IS UNABLE TO CONFIRM THAT A REPLACEMENT ENGINE IS AVAILABLE AND THEIR REPRESENTATIVE REPORTED THAT IT IS REMANUFACTURING THESE ENGINES AND MAY NEED TO WAIT FOR PARTS TO BE CREATED AND SHIPPED FROM SOUTH KOREA. THE 2015 SEDONA ENGINE IS OF THE SAME TYPE (KIA LAMBDA II 3.3L V6 GASOLINE DIRECT INJECTION) INCLUDED IN VEHICLES THAT WERE THE SUBJECT OF THE RECENT ENGINE FIRE LAWSUIT (ANDREA SMOLEK V. HYUNDAI MOTORS AMERICA AND KIA MOTORS AMERICA). HOWEVER, THE SEDONA WAS NOT INCLUDED IN THE SETTLEMENT OF THAT CASE OR THE RELATED RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374697November 14, 2020
SERVICE BRAKES, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
WHEN THE ABS BRAKES ACTIVATE WHILE GOING AT A VERY SLOW SPEED DURING SNOWY OR RAINY WEATHER THE STEERING WHEEL LOCKS AND THE DASHBOARD LIGHTS COME ON. I HAVE NO CONTROL OF THE CAR. IT'S VERY SCARY. VERY MUCH A SAFETY ISSUE. I TOOK IT TO THE SHOP, BUT THEY DIDN'T COME UP WITH ANYTHING. IT HAS HAPPENED ABOUT 5 TIMES OVER THE PAST 2 YEARS. THE MILEAGE VARIES. THE MOST RECENT INCIDENT THE VEHICLE HAD 210,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373779November 9, 2020
ELECTRICAL SYSTEM
BLINKER MALFUNCTION. WHEN BLINKER SWITCH TO LEFT TURN INDICATOR, IT WILL INTERMITTENTLY FLASH TO THE RIGHT WHILE VEHICLE IS IN MOTION AND STOPPED. THIS HAS NUMEROUSLY TIMES CAUSED PEOPLE AROUND ME TO MOVE IN WRONG DIRECTION. IT IS COMMONLY REPORTED ONLINE. PLEASE FORCE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372961November 4, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2008 KIA SEDONA. THE CONTACT STATED THAT WHILE HER BOYFRIEND WAS DRIVING AROUND A CURVE, THE VEHICLE VEERED OFF THE HIGHWAY AT 55 MPH DOWN INTO AN INCLINE. THE VEHICLE CRASHED INTO A TREE IN A YARD. IT WAS DISCOVERED THAT THE CONTROL ARM ON THE DRIVER'S SIDE WAS RUSTED AND FRACTURED IN THREE PLACES. THERE WERE NO INJURIES THAT CAUSED ANYONE TO BE TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A STORAGE AREA. THE DEALER BERGSTROM KIA OF APPLETON (2445 W COLLEGE AVE, APPLETON, WI 54914 (920) 993-3000) TOLD THE CONTACT TO CALL THE MANUFACTURER. THE CONTACT WAS SENT TO THE RECALL SECTION AND SENT PICTURES OF THE CRASH. AFTER SEVERAL CALLS, THE MANUFACTURER CONCLUDED THAT THEY WOULD NOT OFFER ANY ASSISTANCE. VIN TOOL SEARCH CONFIRMED THE VEHICLE HAD A PENDING RECALL UNDER NHTSA CAMPAIGN NUMBER: 16V387000 (SUSPENSION).THE FAILURE MILEAGE WAS 171,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11373016November 4, 2020
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2009 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING AND COMING TO A STOP, HE HEARD AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND INSPECTED UNDER THE HOOD OF THE VEHICLE BUT FOUND NO ISSUE WITH THE VEHICLE. THE CONTACT THEN DROVE TO A NEARBY PARKING LOT AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED DUE TO SEVERE RUSTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366415October 26, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 KIA SEDONA, THE CONTACT STATED THAT THE VEHICLE FUEL LINE DETACHED WHILE DRIVING, NO WARNING LIGHTS ILLUMINATED. THE CONTACT COSTED TO THE SIDE OF THE ROAD AND NOTICED WHEN SHE LOOK UNDER THE VEHICLE THERE WERE SPARKS AND FLAME. THE CONTACT MENTIONED THAT SHE WAS ABLE TO EXIT THE VEHICLE SAFELY WITH HER CHILDREN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11365719October 22, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 KIA SEDONA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ENGINE MOUNTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. RIVERCHASE KIA (2200 US-31, PELHAM, AL 35124, (205)987-6518) WAS CONTACTED HOWEVER, INDICATED TO THE CONTACT THAT THE DEALER WOULD NOT HONOR WARRANTY REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364606October 16, 2020
UNKNOWN OR OTHER
SIDE DOORS WILL NOT OPEN UNLESS YOU USE THE FRONT CONTROL BUTTON SOMETIMES THE REMOTES WORK BUT NOT ALL THE TIME SOMETIMES SHOWS ON DASHBOARD SIDE DOORS ARE OPEN AND THEY ARE CLOSED THIS WAS HAPPENING WHEN PREVIOUS OWNER HAD IT AND I'M NEW OWNER STILL HAPPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364624October 16, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2019 KIA SEDONA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE TO PASS ANOTHER VEHICLE, THE VEHICLE LOSS POWER AND SPUTTERED AND JERKED. THE CONTACT PULLED OVER, RESTARTED THE VEHICLE, AND DROVE TO HIS RESIDENCE. THE VEHICLE WAS TAKEN TO PITRE KIA (9640 EAGLE RANCH RD. NORTHWEST ALBUQUERQUE, NM 87114, 877-468-0639) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TEST DRIVEN WITHOUT ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363375October 8, 2020
ENGINE
THE VAN STARTED TO MAKE A RATTLING NOISE FROM UNDER THE HOOD 09/30/2020. THE CHECK ENGINE LIGHT CAME ON THE NEXT DAY 10/01/2020. I CALLED THE DEALERSHIP THEY SAID THEY DIDN'T HAVE AVAILABLE TIME SLOTS AND IT WAS FIRST COME, FIRST SERVE. THEN THE VAN SEEMED TO BE SLIPPING(NOT CATCHING GEARS) 10/04/2020. THAT EVENING 10/04/2020 AS I WAS DRIVING HOME ON THE HIGHWAY 70MPH THE VAN SHUT OFF (AS I WAS DRIVING) I MANAGED TO TRY AND STEER THE VAN TO THE SIDE OF THE ROAD. I TRIED TO RESTART THE VAN, BUT NOTHING(NOT EVEN MY FLASHERS WERE WORKING. I SAT FOR 10 MINS THEN TRIED AGAIN TO START THE VAN. IT WORKED, HOWEVER THERE WAS NOW A WORSE NOISE COMING FROM UNDER THE HOOD. I WAS ABLE TO DRIVE ANOTHER 3 MILES BEFORE IT SHUT OFF AGAIN, MID MOTION 58 MPH. AGAIN I WAITED, AFTER 23 MINS I WAS ABLE TO START THE VAN AND TRY TO GET CLOSER TO THE DEALERSHIP. THIS IS WHEN THE VAN BLEW UP!!!! AS I WAS DRIVING AGAIN, SHUT OFF MID MOTION.THIS TIME HOWEVER, THERE WAS SMOKE COMING FROM THE HOOD. I CALLED A TOW TRUCK AND OUR VAN IS CURRENTLY AT THE DEALERSHIP WHERE THEY ARE STATING WE'VE NEVER DONE MAINTENANCE TO OUR VAN. WE HAVE PROOF OF OIL CHANGES FROM JULY 2020 AND JANUARY 2020, SEPTEMBER OF 2019 AND JANUARY OF 2019. THEY ARE SAYING THE MOTOR NEED TO BE COMPLETELY REDONE AND THAT WERE NOT COVERED UNDER THE 100,000 POWER TRAIN WARRANTY. OUR VAN ONLY HAS 68,000 SOMETHING MILES AND IT'S A LEASED VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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