Kia Optima Complaints

7,843 consumer complaints on file.

#11326079May 26, 2020
ENGINE, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
ON MAY 10, 2020 @7:32 AM I WAS DRIVING HOME FROM WORK AND CAME TO A STOP LIGHT WHEN THE LIGHT TURNED GREEN MY CAR STALLED AND ALL THE LIGHTS ON THE DASHBOARD TURNED ON. I PULLED OVER AND STARTED THE BACK UP AND MADE IT HOME. THE NEXT DAY I DROVE ABOUT 10 MILES AND THE CAR SEEMED FINE BUT AS I GET TO THE STOP LIGHT THE CAR STARTED MAKING A GRINDING SOUND LIKE METAL AND I COULDN'T ACCELERATE SO I PULLED OVER AND THE CAR DIED IN A RESIDENTIAL AREA. THE NEXT MORNING I CALL AAA AND HAD CAR TOWED BACK TO MY HOME. THE NEXT DAY AAA CAME OUT AGAIN AND CHECKED MY BATTERY, STARTER, AND SYSTEM SOMETHING AND THEY WERE ALL WORKING GOOD. I CALLED STEVE SCHMITT KIA ON HALLS FERRY ROAD AND ASKED WAS THERE ANOTHER RECALL ON MY CAR FOR THE ENGINE, THE LADY PAUSED AND THEN SAID "WE DON'T HAVE THE PARTS YET, " SHE THEN SAID HOLD ON AND CAME BACK AND SAID "WE DON'T HAVE ANY RECALLS ON THIS CAR. ON OCTOBER THE 1 , 2019 I TOOK MY CAR TO KIA FOR A RECALL ON MY MOTOR AND LOOKING AT THE RECEIPT THEY REPLACED ELEMENT AIR FILTER, ADJUSTED ALIGNMENT FOUR WHEELS, MOUNT AND BALANCE 2 TIRES, REPLACED CABIN AIR FILTER PLUS A OIL CHANGE WHICH I PAID FOR. MY CAR HAS BEEN SITTING SINCE MAY 13, 2020 . I FREQUENTLY GO OUT AND CHECK IT AND IT STARTS AND I HEAR A KNOCKING SOUND .( ENGINE FAIL) *TR *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325631May 23, 2020
ENGINE
THE ENGINE IS BURNING OIL EXTREMELY I CAN GET A OIL CHANCE AND BEFORE YOU KNOW IT I'M SO FEW MILES MY OIL STICK IS ON LOW AND THE CAR IS MAKING A TICKING NOISE LIKE IT'S TRYING TO COOL OFF EVERYTIME THE CAR IS TURNED OFF AFTER DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325659May 23, 2020
ENGINE
I HAD MY CAR A WHOLE YEAR BEEN GETTING OIL CHANGES REGULARLY UNTIL MAY 22, 2020 GOT AN OIL CHANGE AND MY CAR STARTED KNOCKING AND CUT OFF ON THE HIGH WAY AND I NEVER EXPERIENCED THIS PROBLEM BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325518May 22, 2020
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, GRAVEL FELL OFF OF A HEAVY TRUCK AND CRACKED THE WINDSHIELD. THE VEHICLE WAS NOT TAKEN TO BE REPAIRED OR INSPECTED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,110.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325810May 22, 2020
ENGINE
2013 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE COMPARTMENT FIRE. *LD THE CONSUMER STATED THE VEHICLE'S ENGINE FAILURE OCCURRED AFTER HAVING THE RECALL NUMBER 5C141 REPAIR COMPLETED. *THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325813May 22, 2020
VEHICLE SPEED CONTROL
2014 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE VEHICLE WAS INVOLVED IN A CRASH DUE TO UNINTENDED ACCELERATION. THE VEHICLE STRUCK 2 PARKED CARS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11325586May 22, 2020
VISIBILITY, UNKNOWN OR OTHER
I WAS DRIVING ON THE HWY APPROX 1306HRS ON MAY19, 2020. I HEARD A POPPED NOISE LIKE A GUN SHOT OR A BLOW OUT TIRE. MY STEERING WHEEL WASN'T WOBBLING SO I LOOKED IN MY REAR MIRROR TO PULL OVER AND SAW BLACK GLASS SLIDING DOWN MY REAR WINDOW . I HEARD AIR COMING FROM MY SUNROOF. I WAS SCARED NERVOUS AND MY ANXIETY WAS ON LEVEL 10. I CALLED SHARONVILLE POLICE NOT KNOWING WHAT TO SAY OR DO . IT WAS RAINING AND I TRIED TO EXIT THE HWY AT THE NEXT EXIT BUT IT WAS CLOSED . I WAS ONLY 10MINS FRI MY HOUSE I DECIDED TO MAKE IT HOME WHERE I FELT SAFE . I WAS SCARED HEARING THE AIR BLOWING IN THE CAR HOPING THE GLASS WOULDN'T FLY IN THE CAR . I WAS A WRECK TRYING TO CONTROL MY VEHICLE . I MADE IT HOME . I WAS SCARED TO LOOK AT THE SUNROOF . WHEN I DID I WAS SHOCKED IT WAS A BIG ROUND HOLE IN THE MIDDLE OF THE SUNROOF . THE GLASS WAS SO THICK AND I DIDN'T THINK A ROCK COULD BREAK IT . THE GLASS WAS SHATTERED AROUND THE BIG WHOLE . I TOOK PICS AND SENT THEM TO STRAIGHT TO GEICO . I NEVER OPENED THE SUNROOF TO SEE IF ANYTHING WAS IN SIDE OF THE SHADE . I FEEL LIKE I SHOULD NOT HAVE TO PAY A 500 DEDUCTIBLE DURING THIS CRISIS THAT I DON'T HAVE . GEICO OR JEFF WYLER KIA CAN NOT TELL ME IF THEY FOUND ANY OBJECT IN MY SUNROOF THAT WOULD HAVE CAUSE THE GLASS TO BREAK. IT'S A THICK PIECE OF GLASS . I'M SCARED TO DRIVE MY CAR . IF I DIDN'T CLOSE THE SHADE BEFORE I LEFT HOME TO GET PREPARED FOR MY SURGERY THE NEXT DAY IT WOULD HAVE SHATTERED IN THE VEHICLE . I'M SCARED TO DRIVE THE CAR . I'M A WRECK . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325419May 21, 2020
FUEL/PROPULSION SYSTEM
WE WENT TO START THE VEHICLE AND IT SPUTTERED AND FAILED TO START. ONCE IT FINALLY DID IT WAS "JUMPY" AND THERE WAS A LOT OF BLACKISH SMOKE FROM THE EXHAUST. THE VEHICLE THEN HAD A CHECK ENGINE LIGHT COME ON SO WE GOT THAT TESTED AT AN AUTOMOTIVE STORE WITH AN ERROR CODE OF " P0087 FUEL RAIL/SYSTEM PRESSURE- TOO LOW" I SEE MULTIPLE ARTICLES DISCUSSING RECALLS FOR THIS YEAR AND MODEL, HOWEVER WHEN WE CALLED KIA THEY SAID THERE WAS NO RECALL FOR OUR SPECIFIC VEHICLE FOR THIS ISSUE. WE ARE NOW GOING TO HAVE IT REPAIRED AND PAY OUT OF POCKET.. I FEEL THIS IS UNSAFE, AND NEEDS TO BE ADDRESSED AS THIS COULD HAVE CAUSED A FIRE HAVING GASOLINE LEAK OUT. AS WELL NOW WE ARE GOING TO BE OUT OF POCKET PAYING A LITTLE OVER $1,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325495May 21, 2020
ELECTRONIC STABILITY CONTROL (ESC)
WAS DRIVING ON A CITY ROAD AND A CAR STOPPED IN FRONT OF US (WHILE ONLY GOING 25MPH) THEN THE CAUTION FRONT SENSOR LIGHTS CAME ON. THE CAR HAD A NOTIFICATION THAT POPPED UP SAID FRONT CAMERA IS BLOCKED. STAYED ON FOR 5 MINUTES THEN JUST SHUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325493May 21, 2020
ENGINE
THE CAR USES WAY TOO MUCH OIL TO ONLY HAVE 40K MILES ON THE MOTOR WITH NO LEAKAGE AT ALL. IT SMOKES WHITE CLOUDY SMOKE, MY CHECK ENGINE LIGHT CAME ON, AND IT ALSO MAKES A TICKING NOISE CONSTANTLY. TOOK IT TO THE KIA DEALERSHIP MULTIPLE TIMES. AND THEY CAN'T FIND ANYTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325363May 20, 2020
EQUIPMENT
ANTENNA FIN BLEW OFF WHILE DRIVING.. AND BROKE MY BACK WINDOW TOO. I TOOK TO DEALER WONT COVER UNDER WARRANTY YET I SEE ALL COMPLAINTS THAT THIS NEEDS TO BE A RECALL . DEALER WANTS 450.00 TO REPLACE HAS TO BE FULL UNIT ALTHOUGH RADIO WORKS FINE I NEED THIS REPLACED AT KIA COSTS OR I WILL OPEN A CLASS ACTION CASE FOR DEFECT. IT HAS HAPPENED TO MUCH AND 2016 GOT THE RECALL IT'S THE SAME ANTENNA SHARK FIN CAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325114May 19, 2020
VEHICLE SPEED CONTROL
WHILE DRIVING, THE ENGINE RACED CAUSING THE VEHICLE TO SPEED UP AND WHEN APPLYING THE BRAKES, THE VEHICLE FAILED TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324746May 16, 2020
ENGINE
ENGINE STOPPED WHILE IN MOTION ON THE INTERSTATE WITH CHILDREN. ALL OF THE LIGHTS ON THE DASH CAME ON BUT IT WOULDN'T ACCELERATE. WOULD NOT RE START AFTER POWERING OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324614May 15, 2020
ELECTRONIC STABILITY CONTROL (ESC)
I DROVE MY CAR TO WORK GOT OUT OF THE CAR AND LOOK. I SAY I AM PARK BAD SO I GOT BACK IN MY CAR TO PARK BETTER. I PUT THE KEY IN AND TRY TO TURN THE KEY BUT I COULDN'T TURN KEY MY WHEEL WAS LOCK WHEN I TRY TO PUSH MY BRAKE DOWN IT WOULDN'T GO DOWN. SUPPOSED I WAS ON THE ROAD WHEN THAT HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324697May 15, 2020
ENGINE AND ENGINE COOLING, ENGINE
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED AFTER MAKING A COMPLETE STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STARTED TO JERK. THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH COMPLETE ENGINE FAILURE. THE CONTACT SPOKE WITH STOKES KIA (202 S GOOSE CREEK BLVD, GOOSE CREEK, SC 29445) WHERE SHE WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE REMEDY WAS A FOUR STEP PROCESS. SHE WAS INFORMED THAT A DIAGNOSTIC TEST NEEDED TO BE PERFORMED ON VEHICLE TO DETERMINE WHETHER SHE WOULD BE ELIGIBLE FOR AN ENGINE REPLACEMENT UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324440May 13, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,405.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324341May 12, 2020
ENGINE, FUEL/PROPULSION SYSTEM
DRIVING ON CITY STREET CAR CAUGHT ON FIRE. ENGINE SEIZED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11324092May 11, 2020
SERVICE BRAKES, EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE REAR BRAKE LAMPS ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF HOWEVER, THE BRAKE LAMPS REMAINED ILLUMINATED WITH THE ESC WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE ONLY WAY TO TURN THE BRAKE LAMPS OFF, WAS TO DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE DEALER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324132May 11, 2020
ENGINE
ENGINE SEIZED UP METAL SHAVINGS FOUND IN OIL PAN SOLENOID ALSO HAD TRACES OF METAL SHAVINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324021May 10, 2020
ENGINE
ALL ELECTRICS WORK. ENGINE WILL NOT WORK. STARTER IS NEW. ALTERNATOR IS NEW. BATTERY IS NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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