Kia Optima Complaints

7,843 consumer complaints on file.

#11323944May 9, 2020
EXTERIOR LIGHTING
DRIVING AT NIGHT HAS BEEN NEAR IMPOSSIBLE. I HAVE GONE TO TWO DIFFERENT DEALERSHIPS WITH NO RESULTS. THERE WAS A RECALL, BUT THE DEALERSHIP SAID MY CAR DID NOT SHOW SIGNS FOR THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323809May 8, 2020
ENGINE
I WILL BE DRIVING AND ALL OF THE SUDDEN THE CAR LOSES POWER. I'LL BE GOING 55 IT DROPS INSTANTLY TO 25. THE RPMS STOP WORKING. THIS FIRST HAPPENED ON I81 HIGHWAY MY CAR JUST LOST POWER NOW THIS IS A 3 LINE HIGHWAY. I WAS ALMOST REAR ENDED BY A TRACTOR TRAILER. YOU PUSH THE GAS AND GOES NO FASTER THAN 20/25.THIS HAS BEEN GOING ON FOR SEVERAL YEARS. I'VE REPORTED THIS TIME AND TIME AGAIN. A RECALL CAME OUT AND MY VEHICLE WAS ON IT FOR A NEW ENGINE. WAS TOLD NO BECAUSE MY CHECK ENGINE LATE DIDN'T COME. THIS HAPPEN AT LEAST 5 TIMES ALL REPORTED. NOW KIA REFUSES TO TOW MY CAR TO THE DEALERSHIP. THE MANAGER AT KIA SAID IT'S A CERTIFIED VEHICLE PLUS IT'S A RECALL. NOPE STILL DID NOTHING. IT HAPPENED TO MYSELF , MY HUSBAND AND ALSO WHEN OUR DAUGHTER DROVE IT. IT'S NOT SAFE.. IF MY VEHICLE IS LISTED ON THE RECALL WHY ARE THEY NOT FIXING IT. SHE TYPED IN MY VIN AT OUTTEN KIA AND SHE SAID WOW YOU ARE THE FIRST PERSON THAT HAS AN OPTIMA THAT?S ON RECALL FOR AN ENGINE. I HAVE 13 KIA OPTIMA THAT THEY WILL NOT STAND BY. PLEASE HELP. WHAT CAN I DO? THE LAST TOME IT HAPPENED WAS MARCH OF 2020. IT'S DOCUMENTED AT THE DEALERSHIP EVERY TIME IS WAS DOWN THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323817May 8, 2020
ENGINE
ENGINE SHUT DOWN WHILE DRIVING AT 47,700 MILES CAUSING ENGINE FAILURE CODE DTC P1326 WILL DROP OFF AT A KIA DEALERSHIP FOR DIAGNOSTIC OF ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323836May 8, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO COURTESY KIA OF BRANDON (9205 E ADAMO DR, TAMPA, FL 33619) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED TO KEEP THE VEHICLE IN A COOL LOCATION TO PREVENT THE FAILURE FROM OCCURRING. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323664May 7, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, AN ABNORMAL RATTLING NOISE WAS HEARD COMING FROM THE ENGINE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE HOWEVER, THE CAUSE FOR THE RATTLING WAS NOT DETECTED. AS THE CONTACT RESUMED DRIVING, THE RATTLING NOISE BECAME LOUDER AND THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 230,000. INVALID VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323335May 5, 2020
ENGINE
WHILE DRIVING I-10 MY CAR SUDDENLY LOST POWER AFTER A COMPLETE STOP THERE WAS A SMOKE SMELL, I IMMEDIATELY EXITED THE CAR AND NOTICED A SMALL FIRE HAD STARTED UNDERNEATH THE CAR AND I IMMEDIATELY STARTED TO EXTINGUISH THE FIRE THEN I NOTICED A PUDDLE OF OIL AND A PISTON ROD LAYING IN THE POOL OF OIL. HAD TOED TO A KIA DEALERSHIP IN D`IBERVILLE MS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323161May 4, 2020
UNKNOWN OR OTHER
I WAS ON A CURVY BACK ROAD DOING ABOUT 45MPH APPLYING THE BREAKS NOT TO STOP BUT ONLY TO BREAK MY SPEED DOWN SOME IN ORDER TO GO AROUND THE CURVE. WHILE DOING SO MY STEERING WHEEL LOCKS UP, IT FEEL AS IF MY TIRES ARE SLIDING & IT FEELS LIKE MY BREAKS COULD BE LOCKED UP AS WELL. THE NEXT DAY I WAS GETTING OFF OF THE INTERSTATE ON A RAMP AND AGAIN APPLIED MY BRAKES TO BREAK MY SPEED DOWN AND THE EXACT SAME THING HAPPEN. MY WHEEL LOCKED UP, FELT AS IF MY BRAKES WERE LOCKED UP AS WELL & MY TIRES MAY HAVE SLID. I'M NOT NOTICING OF MY CAR IS SHUTTING OFF BECAUSE WHEN IT IS HAPPENING I'M TOO FOCUSED ON THE ROAD & NOT LOSING CONTROL. BUT I AM NOTICING THAT MY RADIO IS BOOTING UP. WHICH IT ONLY DOES THIS WHEN I START UP MY ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323216May 4, 2020
ENGINE
WHILE ACCELERATING TO HIGHWAY SPEED THE ENGINE STALLED AND WOULD NOT RESTART. MOVED THE VEHICLE TO THE SIDE OF THE ROAD. THE ENGINE WOULD NOT ROTATE. COULD NOT JUMP START. THE VEHICLE HAD TO BE TOWED. THERE WERE NO PRE-EXISTING AUDIBLE OR VISUAL WARNINGS PRIOR TO THIS EVENT. INITIAL INSPECTION HAS DETERMINED THE ENGINE SEIZED. VEHICLE'S CURRENT MILEAGE IS 132,720. LAST OIL & FILTER CHANGE PERFORMED AT 130,330. NEXT SCHEDULED MAINTENANCE IS NOT DUE UNTIL 134,330. I HAVE SPOKEN TO MY LOCAL KIA DEALER AND ALSO TO KIA MOTORS CUSTOMER SERVICE. BOTH HAVE INFORMED ME THAT YES, THERE IS A RECALL ALREADY ON THIS VEHICLE'S ENGINE FOR THIS PARTICULAR TYPE OF FAILURE, SC147. HOWEVER, SINCE THE RECALL TEST PROCEDURE WAS PERFORMED AND PASSED OVER 12 MONTHS PRIOR TO THIS EVENT, THEY WILL NOT REOPEN THE RECALL INSPECTION FOR THIS VEHICLE AND ENGINE REPLACEMENT IS MY RESPONSIBILITY. RECALL SC147 IS AN ENGINE NOISE INSPECTION FOR RESTRICTED OIL FLOW TO THE BEARINGS BY METAL DEBRIS IN THE CRANKSHAFT'S OIL PASSAGES. IS IT NOT POSSIBLE THAT THIS CONDITION CAN OCCUR AT ANY TIME EVEN AFTER A NOISE CHECK IS CONDUCTED? THE ENGINE MAY NOT HAVE MADE NOISE AT THE PREVIOUS TEST BUT IT IS NOW SEIZED WITHOUT ANY OTHER INDICATIONS OF FAILURE. I SEE ON KIA FORUMS THAT HAVING THE ENGINE FAIL IS NOT UNCOMMON EVEN AFTER THE RECALL INSPECTION HAS BEEN COMPLETED. WHY IS THIS A ONE TIME INSPECTION AND NOT RECURRING AT CALENDAR AND MILEAGE INTERVALS? SINCE KIA IS UNWILLING TO INVESTIGATE THIS ISSUE, I AM HAVING THE ENGINE REPLACED BY MY LOCAL MAINTENANCE PROVIDER. IS THERE ANY COURSE OF ACTION FOR REIMBURSEMENT AGAINST KIA ON THIS UNFORTUNATE EVENT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322820April 30, 2020
ENGINE
TL* THE CONTACT OWNED A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, AND STOPPED AT A STOP SIGN, THE CONTACT NOTICED THICK BLACK SMOKE FROM THE TAIL PIPE. THE CHECK ENGINE AND OIL WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO HEARD A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT'S HUSBAND TO HAVE THE VEHICLE TAKEN TO AN AUTHORIZED DEALER. THE VEHICLE WAS TAKEN TO AN UNKNOWN KIA DEALER, LOCATED IN BATON ROUGE, LA WHERE IT WAS DIAGNOSED AND THE CONTACT INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE CONTACT NO LONGER OWNED THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322834April 30, 2020
STEERING
MY STEERING WHEEL HAS A CLANKING SOUND EVERYTIME I TURN LEFT, RIGHT, OR EVEN GO OVER BUMPS. I HAVE READ MULTIPLE REVIEWS ON PEOPLE WITH THE SAME ISSUE SINCE THE CAR WAS RELEASED! THIS IS A SAFETY ISSUE. THIS CAN CAUSE CAR ACCIDENTS. PEOPLE CAN LOSE LIVES OVER THIS. THERE NEEDS TO BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322854April 30, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BERWYN KIA (7050 OGDEN AVE, BERWYN, IL 60402) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322884April 30, 2020
ELECTRICAL SYSTEM
THE WIRING IN THIS VEHICLE IS SOY-BASED AND IS ATTRACTIVE TO RODENTS. I HAVE EXPERIENCED RODENT DAMAGE TWICE NOW TOTALING ABOUT $3000 IN DAMAGES. I HAVE CONTACTED KIA AND THEY SUGGESTED MAKING A CLAIM ON INSURANCE. THE FIRST TIME DAMAGE OCCURRED WAS IN 11/2019 WE MADE A CLAIM ON INSURANCE. THIS TIME WE WILL PAY OUT OF POCKET BECAUSE OF THE FEAR INSURANCE MIGHT DROP US FOR MAKING CONTINUED CLAIMS. THIS SEEMS TO BE A KNOWN FACT ABOUT THE SOY-BASED WIRING, YET KIA IS NOT WILLING TO ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322717April 29, 2020
STRUCTURE:BODY
THE ANTENNA FIN SCREWS SHEERED OFF AND PLASTIC SCREW HOLDER BROKE INTO PIECES CAUSING THE FIN TO COME LOOSE AND FALL OFF, EXPOSING ELECTRICAL COMPONENTS. THERE WAS NO PRIOR INTERFERENCE WITH THE FIN, I OBSERVED THE FIN SLIGHTLY LIFTED ON THE FRONT END AND IT PULLED RIGHT OFF. THE VEHICLE WAS IN THE PARKED POSITION AFTER JUST DRIVING IT 5 MINUTES. THERE IS NO EASY WAY OF FIXING THIS ISSUE, RAIN DAMAGE MAY OCCUR CAUSING ISSUES WITH RADIO AND OTHER ELECTRICAL COMPONENTS. OTHERS HAVE COMPLAINED OF THE SAME THING HAPPENING TO THEIR KIA OPTIMA ANTENNA FINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322763April 29, 2020
UNKNOWN OR OTHER
HARD STARTING AND WHEN IT DOES START IT ACTS LIKE IT SLUGGISH. YOU CAN TURN IT OFF AND BACK ON AND IT IS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322495April 28, 2020
ENGINE
TURBO SHUTTING OFF CAUSING VEHICLE TO NOT ACCELERATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322390April 27, 2020
ENGINE
DRIVING TO WORK AT ABOUT 70 MPH ON THE FREEWAY CAR LOST POWER, CHECK ENGINE LIGHT TURNED ON. HAD TO HAVE THE CAR TOWED OFF THE FREEWAY. TOOK TO DEALERSHIP &' THEY COULDN'T DUPLICATE THE PROBLEM AFTER HAVING MY CAR FOR A WEEK GAVE IT BACK &' SAID NOTHING WAS WRONG WITH IT. VEHICLE ONLY HAD ABOUT 10.5K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322385April 27, 2020
FUEL/PROPULSION SYSTEM
I HAVE RECENTLY BEEN EXPERIENCING SOME ACCELERATION ISSUES WITH MY 2013 KIA OPTIMA 4CYL 2.4L FL. ABOUT A TWO AND A HALF MONTHS AGO, I WAS DRIVING ON THE FREEWAY AND SWITCHED LANES TO PASS A CAR; AS I BEGAN ACCELERATING MY CAR FELT LIKE SOMEONE JUST PULLED THE PLUG ON IT. I LOST MOST OF MY ABILITY TO ACCELERATE AND IT FELT LIKE NOT ENOUGH FUEL WAS GETTING SUPPLIED TO THE ENGINE. MY CHECK ENGINE LIGHT CAME ON IMMEDIATELY. THE NEXT DAY I TOOK IT TO O'REILLY TO CHECK THE CODE ON MY CAR AND IT CAME BACK WITH P0087, WHICH IS RELATED TO LOW FUEL PRESSURE. LOOKING INTO IT FURTHER ON NHTSA.GOV, I FOUND COMMUNICATIONS ABOUT THIS YEAR, MAKE, AND MODEL THAT STATE THAT THERE IS A POSSIBLE ISSUE WITH THE LOW PRESSURE FUEL LINE AND HOW IT MAY DEVELOP CRACKS OR LEAKS DUE TO EXCESSIVE HEAT IN THE ENGINE. THIS CAN INCREASE THE RISK OF A FIRE STARTING IN THE ENGINE. I ALSO FOUND THAT KIA WAS GOING TO BEGIN NOTIFYING AFFECTED CUSTOMERS BEGINNING ON APRIL 16TH, 2020. I HAVE WAITED THIS OUT TO SEE IF I WOULD GET A RECALL NOTICE, BUT BEING 11 DAYS LATER, I STILL HAVE NOT RECEIVED ANYTHING. I FIRMLY BELIEVE THAT THE ISSUE I AM EXPERIENCING IS DIRECTLY RELATED TO THIS ISSUE WITH THE FUEL LINE. MY CAR STARTS ROUGH, RUNS ROUGH, AND HAS VERY POOR ACCELERATION; ESPECIALLY AT HIGHER RPMS. IT FEELS AS IF MY CAR CHUGS AT TIMES. I HAVE DEALT WITH RECALL ISSUES BEFORE WITH MY VEHICLE (A COMPLETE ENGINE BLOCK REPLACEMENT DUE TO EXCESS METAL SHAVINGS LEFT IN THE ENGINE DURING MANUFACTURING) AND MY CAR DIED ON THE FREEWAY. IT WAS A NIGHTMARE TO EVEN GET THE DEALER TO ADMIT THAT THERE WAS AN ISSUE AND REQUIRED MY CAR DYING A SECOND TIME ON THE FREEWAY AND A TOW THAT I HAD TO PAY FOR TO GET THEM TO DO ANYTHING. IN SHORT, I DO NOT WANT TO HAVE TO GO THROUGH THAT MESS AGAIN TO FIX, WHAT SO FAR APPEARS TO BE (OR WILL BE), A RECALL THAT I SHOULD HAVE BEEN NOTIFIED ABOUT. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322404April 27, 2020
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED AND LOSS MOTIVE POWER WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO HADDAD KIA (5445 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, (888) 376-2617) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND 20V100000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322423April 27, 2020
SEAT BELTS
REAR PASSENGER SIDE SEAT BELT BUCKLE WILL NOT LATCH/UNLATCH PROPERLY. WHEN BUCKLING, IT WON'T LATCH WITHOUT JIGGLING AND REINSERTING SEVERAL TIMES. LATCH WON'T ALWAYS RELEASE WHEN UNBUCKLING. VEHICLE IS STATIONARY WHEN ATTEMPTING TO LATCH AND UNLATCH. THE FOG LIGHTS DO NOT FUNCTION AT ALL THE ANTENNA WIRING IS DEFECTIVE. SATALIGHT RADIO WILL NOT PICK UP UNLESS THE BRAKES ARE USED AND THEN FOR JUST A MOMENT THE CONNECTION IS MADE AND THE STATION CAN BE HEARD ALTHOUGH STATICKY AND UNCLEAR. BUT ONLY DOES IT SOMETIMES AND WHEN CAR IS DRIVING AND THE BRAKES ARE APPILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322221April 25, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE ENGINE BLEW UP ON CAR WAS DRIVING NORMALLY WHEN CAR STOPPED AND DIDNT WANT TO POWER ON. ENGINE STARTED MAKING NOISES. WENT TO DEALER TO HAVE ENGINE REPLACED BUT WONT MAKE IT VALID SINCE THEY MENTION ENGINE IS NOT THE ORIGINAL ENGINE AND WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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