Kia Optima Complaints

7,843 consumer complaints on file.

#11329713June 19, 2020
ENGINE
TL* THE CONTACT OWNED A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE STALLED, HE WAS ABLE TO SHIFT TO NEUTRAL AND RESTART THE VEHICLE. THE CONTACT STATED SHORTLY AFTER THE RESTART THE VEHICLE STALLED AGAIN. HE THEN PARKED IN A PARKING LOT, OPENED THE HOOD, HEARD A SCREW FALL AND SAW FLAMES COMING FROM THE MIDDLE OF THE ENGINE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THERE WAS A POLICE REPORT FILED. THE VEHICLE WAS TOWED AWAY TO A SALVAGE LOT. THE VEHICLE WAS NOT TOTALED DUE TO THE CONTACT SWITCHING INSURANCE COVERAGE TO ANOTHER USED VEHICLE. THE CONTACT CALLED THE MANUFACTURER TO ALERT THEM OF THE INCIDENT BUT THEY HAD NOT CALLED BACK SINCE THE ISSUE OCCURRED IN 05/31/17. THE UNKNOWN DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE CONTACT STATED THAT HE RECENTLY RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11329678June 18, 2020
ENGINE, STEERING
STEERING WHEEL HAS A CLICKING NOISE AND A PLAY. ALSO ENGINE LIGHT COMES ON AND OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329419June 17, 2020
ENGINE
MY CAR ENGINE LIGHT CAME ON. I TOOK CARE TO DEALERSHIP. DEALERSHIP KEPT CAR FOR 2 1/2 WEEKS AND ULTIMATELY WILL NOT PAY FOR REPAIRS. NO RECALL REPAIRS HAVE EVER BEEN DONE ON MY CAR SINCE I HAVE HAD IT AND I WAS NOT NOTIFIED OF ANY RECALLS. RECALL IS FOR HIGH PRESSURE FUEL LINE AND THE DOCUMENTATION STATES IT NEEDS TO BE REPLACED IN MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329432June 17, 2020
ENGINE
6/17/20 I WAS DRIVING MY 2012 KIA OPTIMA EX (2.4L GAS DIRECT INJECTION 4-CYL ENGINE) AND HAD JUST STOPPED AT AN INTERSECTION FOR A RED LIGHT. ONCE THE LIGHT TURNED GREEN, I ACCELERATED TO CONTINUE DRIVING TO MY DESTINATION. SHORTLY AFTER LEAVING THE INTERSECTION, MY VEHICLE SUDDENLY AND WITHOUT ANY WARNING MADE A CLUNK SOUND, THE LIGHTS ON THE DASH FLASHED AND THE ENGINE DIED. I WASN'T SURE WHAT HAPPENED SO I QUICKLY PUT THE CAR IN NEUTRAL AND COASTED UNTIL I REACHED A SAFE PLACE TO PULL OVER AND PARK THE VEHICLE. I TRIED RESTARTING IT BUT IT JUST MADE A CLICK SOUND AND WOULD NOT START. AFTER ATTEMPTING TO START THE VEHICLE A COUPLE MORE TIMES THERE WAS A LITTLE SMOKE THAT CAME FROM UNDER THE HOOD / ENGINE COMPARTMENT. IT KIND OF SMELLED LIKE SOMETHING WAS BURNING. I THOUGHT IT MIGHT'VE BEEN SOME SORT OF ELECTRICAL PROBLEM SO I CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO AN AUTOMOTIVE ELECTRIC SHOP FOR THEM TO TAKE A LOOK AT IT THE NEXT DAY. THEY LOOKED AT THE VEHICLE THIS MORNING AND TOLD ME THAT THE ENGINE WAS SEIZED UP AND THAT THE ENGINE WAS BONE DRY OF OIL. I DON'T UNDERSTAND HOW THIS IS EVEN POSSIBLE WHEN I NEVER RECEIVED ANY CHECK ENGINE LIGHT, CHECK OIL LIGHT, NO OIL LEAKS ON THE MOTOR, NO OIL LEAKS IN MY DRIVEWAY OR ANYTHING. HOW DOES A VEHICLE THAT IS SERVICED REGULARLY ALL OF A SUDDEN SEIZE UP WITHOUT ANY WARNING WHAT SO EVER? I HAVE DONE SOME RESEARCH ONLINE THAT INDICATES KIA HAS ISSUED A RECALL FOR CERTAIN 2011-2014 KIA OPTIMA VEHICLES. HOWEVER, WHEN I LOOK UP THE SPECIFIC VIN NUMBER FOR MY VEHICLE IT SAYS I DON'T HAVE ANY CURRENT RECALLS. I PURCHASED THIS CAR BRAND NEW FROM A KIA DEALER AND DEFINITELY WOULD NOT HAVE PURCHASED IT HAD I KNOWN THAT THE MOTOR WOULD SEIZE UP ONLY 8 YEARS LATER. I EXPECT AN ENGINE FROM KIA TO LAST LONGER THAN 8 YEARS. I AM THANKFUL THAT I WASN'T TRAVELING AT A HIGHER RATE OF SPEED WHEN THIS HAPPENED. SAD KIA CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329483June 17, 2020
ENGINE
ENGINE TURNED OFF WHILE DRIVING WITHOUT ANY WARNING, GOING STRAIGHT, IN CITY. DEALERSHIP CAN NOT DUPLICATE OR DIAGNOSE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329236June 16, 2020
ENGINE
MY ENGINE IS MAKING TICKING NOISES. I NEED A RECALL ON MY ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328950June 15, 2020
ENGINE
THE MOTOR SEIZED UP WHILE DRIVING. NO LIGHTS CAME ON. CHECKED OIL THAT HAD METAL SHAVINGS IN THE OIL. WE HAVE BEEN DOING REGULAR OIL CHANGES ON THE VEHICLE. IT WILL NO LONGER RUN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329067June 15, 2020
ENGINE
MY ENGINE WENT OUT ON MY CAR EVEN THOUGH I HAVE OIL IN MY CAR AND I HAVE MAINTAIN EVERYTHING ON THE CAR. THE MECHANIC FOUND METAL SHAVINGS IN MY OIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328532June 12, 2020
ENGINE
TL* THE CONTACT OWNED A 2013 KIA OPTIMA. THE CONTACT STATED THAT AFTER PARKING VEHICLE AFTER RUNNING AN ERRAND, SHE SAW FLAMES COMING FROM THE PASSENGER SIDE OF THE FRONT HOOD FROM THE ENGINE. THE FIRE WAS PUT OUT WITH A FIRE EXTINGUISHER. THERE WERE NO INJURIES AND THERE WAS NO POLICE REPORT FILED. THE CONTACT CALLED HER INSURANCE COMPANY WHO TOWED THE VEHICLE TO A BODY SHOP. THE INSURANCE COMPANY TOTALED THE VEHICLE AFTER CONDUCTING AN EXAMINATION. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE CONTACT RECEIVED A RECALL LETTER THREE WEEKS AFTER THE FIRE NHTSA CAMPAIGN NUMBER : 20V-100000 ( FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11328268June 11, 2020
POWER TRAIN
P1236 KNOCK SENSOR CODE. CAR WENT INTO "LIMP HOME MODE" WHILE DRIVING DOWN THE FREEWAY AT 55 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328349June 11, 2020
FUEL SYSTEM, GASOLINE, ENGINE
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND THE VEHICLE WAS TOWED TO MIKE MURPHY KIA (6150 ALTAMA AVE, BRUNSWICK, GA 31525) WHERE THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. THE DEALER CONTACTED THE MANUFACTURER FOR APPROVAL TO HAVE THE ENGINE REPLACED UNDER NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE MANUFACTURER NOTIFIED THE CONTACT THAT THE ENGINE REPLACEMENT FAILED AND THAT ANOTHER ENGINE NEEDED TO BE ORDERED TO REPLACE THE DEFECTIVE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328352June 11, 2020
ENGINE
VEHICLE WAS RUNNING BUT WOULDN'T GO PAST 40 MPH ALL OF A SUDDEN IT SLOWED DOWN TO 20 MPH AND COMPLETELY STOPPED AND TURNED OFF AT A STOP SIGN. IT DID NOT WANT TO START ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328397June 11, 2020
ENGINE, POWER TRAIN
THERE IS METAL IN THE BOTTOM OF THE ENGINE, THERE IS NO SLUDGE BUILD UP AND THE ENGINE HAS LESS THAN 90,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328427June 11, 2020
UNKNOWN OR OTHER
CHECK ENGINE LITE KEEPS COMING ON WHEN DRIVING. TOOK IT TO MY MECHANIC AND HE TOLD MY IT WAS A RECALL ISSUE, WHY SHOULD I PAY HIM IF KIA HAS A RECALL. I CALLED MY LOCAL KIA DEALERSHIP AND THEY SAID IT WOULD COST 70.00 JUST TO BRING IT IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328226June 10, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE INOPERABLE. THE VEHICLE WAS DRIVEN WITH THE HIGH BEAM HEADLIGHTS TO COMPENSATE FOR THE FAILURE. THE VEHICLE WAS TAKEN TO LEE JOHNSON KIA (11845 NORTH EAST 85TH STREET KIRKLAND, WA 98033, (425)827-0521, TO BE INSPECTED. THE LOW BEAM BULBS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED THAT THE HEADLIGHT HOUSINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS THEN INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328241June 10, 2020
STEERING
I STARTED NOTICING A SOUND COMING FROM STEERING WHEEL SOUNDS LIKE A CLANK OR CLUNCK WHEN I MOVE STEERING WHEEL BACK AND FORTH MOVING OR NOT STILL MAKES SOUND WHEN I HIT BUMPS IN ROAD IT MAKES SOUND IT DOESN'T MATTER IF CAR IS ON OR OFF MOVING OR STILL IT STILL DOES IT , IT'S GOT WORSE THE NOISE IS LOUDER AND HAPPENS MORE TIMES NOW . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327708June 8, 2020
ENGINE
WE PURCHASED THIS CAR BRAND NEW AND WE HAVE HAD TO REPLACE THE ENGINE AND STARTER TWICE DUE TO OIL LEAKING THROUGH EXHAUST. NO OIL LEAKS ON GROUND WERE VISIBLE. NO LIGHTS WARNING LOW OIL. BOTH TIME CAR BROKE DOWN ON ROAD. ABOUT TWO YEARS APART. WE REPLACED PARTS WITH USED MOTORS AS THAT'S WHAT WE COULD AFFORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327625June 7, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE DRIVER DOOR LOCK DOES NOT WORK. IT IS THE ONLY DOOR THAT WILL NOT LOCK SOMETIMES. OTHER TIMES IT IS THE ONLY DOOR THAT WILL NOT UNLOCK. THE CRUISE CONTROL DOES NOT ALWAYS WANT TO WORK. IT WILL SAY CRUISE BUT WILL NOT LET ME SET IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327627June 7, 2020
FUEL/PROPULSION SYSTEM
SMELLS LIKE GASOLINE . MAYBE A DELIVERY HOSE .CAN SMELL GASOLINE RANDOMLY WHILE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327534June 6, 2020
ENGINE, FUEL/PROPULSION SYSTEM
ENGINE LIGHT JUST STARTED FLASHING AND NO ACCELERATION WHATSOEVER. TAKES FOREVER JUST TO GET UP TO 30 MPH. CALLED KIA AND WAS TOLD THEY DON'T KNOW IF THERE'S A RECALL OR NOT ON THAT YEAR. NOT HELPFUL AT ALL. I'M AFRAID FOR MY DAUGHTER TO EVEN DRIVE IT NOW AND IT'S HER ONLY FORM OF TRANSPORTATION TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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