Kia Optima Complaints

7,843 consumer complaints on file.

#11339174July 13, 2020
EXTERIOR LIGHTING
THE LOW BEAMS ON THIS VEHICLE ARE DANGEROUS. WE PURCHASED IT FOR OUR DAUGHTER AND NOW ARE SCARED TO LET HER DRIVE IT AT NIGHT. THE HIGH BEAMS SEEM TO BE FINE BUT WHEN THE LOW BEAMS ARE ON YOU CAN NOT SEE ANYTHING. VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338937July 12, 2020
UNKNOWN OR OTHER
THE FIRST THING MY VEHICLE SAID WAS TO CHECK THE HYBRID SYSTEM AND IT WOULD NOT DRIVE OR REVERSE, BUT THE STEERING AND BRAKES NEVER STOPPED WORKING. HAD TO PUSH IT OUT OF THE STREET MANUALLY. NOW MY CAR IS STARTING TO PUT IN PARK, SHUT OFF AND CHARGE THE BATTERY. I JUST REPLACED THE MAIN BATTERY LESS THAN 2 WEEKS AGO SO I KNOW THAT CANNOT BE THE ISSUE. MY KIA MANUAL SAYS NOTHING ABOUT THIS ISSUE AND O CANNOT FIND A SOLUTION ONLINE TO THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338944July 12, 2020
ENGINE
I WAS DRIVING ON THE ROAD ON A NICE SUNNY DAY, AND WHILE MY VEHICLE WAS IN MOTION ALL OF A SUDDEN MY ENGINE SHUTS OFF AND I LOSE POWER. MY CAR WON'T START AND I HAD A MECHANIC INSPECT MY CAR AND HE SAYS EVERYTHING CHECKS EXCEPT FOR THE ENGINE. HE SAYS THE ENGINE IS SEIZED. KIA HAS TECH SERVICE BULITEN TSB FOR RECALL CAMPAIGN FOR THIS EXACT ISSUE. I'M CURIOUS AS TO WHY MY VEHICLE HASN'T BEEN RECALLED YET. THIS IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338584July 10, 2020
ENGINE, UNKNOWN OR OTHER
WHILE PASSING ANOTHER CAR ON A HIGHWAY MY CAR STOPPED ACCELERATING. I PULLED OVER AND IT WON'T START CUZ IT IS SEIZED UP. LUCKY FOR ME I COULD MAKE IT TO A OFF RAMP. TOWED IT AND THE REPAIR SHOP SAID IT WAS THE BEARINGS THAT ARE BAD AND I NEED A WHOLE NEW ENGINE AND I HAVE LESS THAN 50000 MILES ON THE CAR😤
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338491July 9, 2020
ENGINE
A LOUD SOUND COMING FROM ENGINE. CAR WELL MAINTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338177July 8, 2020
STRUCTURE:BODY
AS DRIVING THE DRIVER'S DOOR POPPED OPEN (AS NOT FULLY CLOSED) AND THE OPEN DOOR LIGHT APPEARED ON A DASH. THIS HAS HAPPENED TWICE WHILE DRIVING. ONCE DURING NORMAL DRIVING AND ON THE SECOND OCCASION WHEN I HIT A POTHOLE. I ALSO NOTICED WHEN OPENING THE DOOR, IT DOESN'T OPEN AS SMOOTHLY. AS I PULL THE DOOR HANDLE, THE DOOR BASICALLY POPS OPEN AS IF THERE WAS A FORCE PUSHING IT TO OPEN. HAD THE CAR FOR 3 YEARS , NO ACCIDENTS AND THE PROBLEM STARTED TO APPEAR JUST NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338281July 8, 2020
SERVICE BRAKES
AB S SENSORS FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337704July 6, 2020
SUSPENSION, UNKNOWN OR OTHER
CAR TURN OFF IN THE FREEWAY WITH CHECK ENGINE LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337717July 6, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 112,194.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337790July 6, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WAS DRIVING ON THE HIGHWAY WHEN THE CAR BURST INTO FLAMES
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11337397July 4, 2020
VEHICLE SPEED CONTROL, SUSPENSION, UNKNOWN OR OTHER
THE KIA OPTIMA 2011 MOTOR NO LONGER WORKS AND SMOKE KEEPS COMING OUT WHEN IT'S ON AND TURNED OFF AFTER DRIVING FROM THE EXHAUST ON THE DRIVERS SIDE. THE ACCELERATOR PEDAL GETS STUCK AND DOESN'T SEEM TO WANT TO MAKE THE CHANGE IN TRANSMISSION. I TOOK THE CAR TO TWO DIFFERENT MECHANICS AND BOTH OF THEM COME OUT WITH THE SAME DIAGNOSE. WAS TOLD THAT THE CAR IS A RECALLED CAR BECAUSE IT IS TO SOON FOR THE MOTOR TO BE SHUTTING DOWN SINCE IT ONLY HAS 81,000 MILES AND IT'S NOT AN OLD CAR. THE SUSPENSION IS ALSO NOT IN PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337433July 4, 2020
ENGINE
I WAS DRIVING ON THE HIGH WAY AND WHILE I WAS DRIVING THE ENGINE TURNED OFF. I WAS NOT ABLE TO ACCELERATE AND THE BRAKES STARTED TO GIVE OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337484July 4, 2020
SERVICE BRAKES
THE FCW FORWARD COLLISION WARNING SYSTEM SEEMS TO NOT GET ACTIVATED UNDER ANY CIRCUSNSTANCES. I HAVE CHANGED THE SENSITIVITY OF THE SYSTEM TO ALL LEVELS AND IT NEVER SEEMS TO DETECT THE CAR IN FRONT OF IT. IT NEVER WARNS YOU OF AN COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337115July 2, 2020
UNKNOWN OR OTHER
ON MAY 21, 2020, I'D TAKEN MY 2013 KIA OPTIMA EX FOR A SIMPLE OIL CHANGE AT HAWKINSON KIA, MATTESON, IL. THE SERVICE DEPT. TECH CONDUCTED ADD'L INSPECTIONS, AS THEY USUALLY PERFORM, MADE RECOMMENDATIONS, INCLUDING SERPENTINE BELT REPLACEMENT. I'D AGREED TO BELT REPLACEMENT. MY CAMERA DISPLAY WAS WORKING PRIOR TO THIS VISIT. NO REPORT OF ANY CAMERA PROBLEM WAS INDICATED ON THE INSPECTION OR RECOMMENDATION REPORTS OR RECEIPT. AFTERWARDS, MY CAMERA DISPLAY CEASED OPERATION, ONLY DISPLAYING A BLACK BACKGROUND WITH GUIDELINES. SEVERAL TIMES AFTERWARDS, I'D CONTACTED THE SERVICE DEPT. TO COMPLAIN OF THE ISSUE. THEY'D SUGGESTED BRINGING VEHICLE BACK FOR DIAGNOSTIC, WHICH I COMPLIED AND PAID ITS FEE ON JUNE 8, 2020. DEALERSHIP SERVICE DEPT. THEN SAID IT WASN'T AN ISSUE THEY'D CREATED/WASN'T CAUSED BY INSTALLATION OF BELT AND THAT IT RECOMMENDED REPLACEMENT OF HEAD UNIT [RADIO SYSTEM] AND CAMERA AT A COST OF APPROX. $511. I'D COMPLAINED SEVERAL TIMES TO KIA'S CORPORATE CUSTOMER SERVICE BUT DID NOT RECEIVE ANY CONSIDERATION NOR RESOLUTION: ONLY TO BE TOLD MY VEHICLE'S WARRANTY HAS EXPIRED. THE DEALERSHIP SERVICE DEPT. HAD SEVERAL OPPORTUNITIES TO VISUALLY NOTICE ANY CAMERA DEFECT AS IT'S TECH(S) OPERATED MY VEHICLE BY DRIVING IN AND OUT OF ITS SERVICE GARAGE AS THE CAMERA DISPLAY IS ACTIVATED WHEN VEHICLE IS IN REVERSE. SINCE ISSUE WITH THE REAR-VIEW CAMERA WAS A 'KNOWN ISSUE,' AT LEAST ACCORDING TO KIA'S TECHNICAL SERVICE BULLETIN [GRP. ELE, NO. 077] ISSUED IN 2014, THE CAMERA, ETC., SHOULD HAVE BEEN RECALLED AND REPLACED AT KIA'S EXPENSE! I'D DISCOVERED THAT A HOST OF OTHER KIA OWNERS HAD EXPERIENCED AND COMPLAINED OF SIMILAR REAR-VIEW CAMERA ISSUES WHEN I'D CONDUCTED A WEB SEARCH ABOUT THIS DEFECT. THE REAR-VIEW CAMERA IS A SAFETY FEATURE! AND SHOULD ALWAYS WORK PROPERLY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337207July 2, 2020
STEERING
THE STEERING WHEEL IS STIFFING . I LOOKED IT UP TO SEE IF OTHER PEOPLE HAVE BEEN HAVING THIS PROBLEM AND THEY HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331432June 29, 2020
STEERING
THE STEERING HAS PLAY IN IT. IT CLICKS. WHEN DRIVING, THE TINIEST BUMP CAUSES A CLANKING, RATTLE THROUGHOUT THE STEERING COLUMN, AND STEERING WHEEL. CAUSES LOSS OF CONTROL AT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331184June 27, 2020
ENGINE
DRIVING NO INDICATION OF A PROBLEM AND ENGINE SEIZED HAD TO BE TOWED TO OUR MECHANIC TOLD THE ENGINE SEIZED AND HAD PLENTY OF OIL AND OIL HAD JUST BEEN CHANGED? TOWED TO KIA DEALER IN LOWELL TO BE LOOKED AT AND HAVE NOT HEARD A WORD FOR 2 WEEKS..CALLED THE KIA HOTLINE AND NO WORD FROM THEM EITHER? IT IS EQUIPPED WITH A 2.4 THERA II ENGINE... NOW I'VE LEARNED THAT THIS IS A PROBLEM ENGINE AND IT APPEARS IM STUCK WITH A 6500 DOLLAR LAWN ORNAMENT!!!! THERE HAS BEEN A RECALL SC147 BUT WHEN I LOOK UP MY VIN NUMBER ITS NOT INCLUDED NOT SURE SAME ENGINE AND SAME PROBLEM? A NEW DRIVER BUT WAS ABLE TO GET SAFELY OFF ROAD WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331253June 27, 2020
ENGINE
I WAS DRIVING THE CAR AND SUDDENLY AS I WAS COASTING THROUGH AN INTERSECTION THE CAR STALLED I COASTED TO THE SIDE OF THE ROAD AND STOPPED THEN ATTEMPTED TO START IT AND NOTHING HAPPENED WOULDN'T TURN OVER ALL LIGHT ON DASH WERE ON ,IT NEVER STARTED AFTER THAT THE MECHANIC SAID THE ENGINE SEIZED THEN THE STARTER WENT BAD NOW NEED A NEW ENGINE AND STARTER .KIA IS REFUSING TO HONOR THE ENGINE RECALL BECAUSE OF A SALVAGE TITLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331104June 26, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2010 KIA OPTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHTS WERE ILLUMINATED. GERVAIS KIA (6 INDUSTRIAL AVE, LOWELL, MA 01851, (978)454-1202) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE SEAT OCCUPANT DETECTION SYSTEM NEEDED TO BE REPLACED AT A COST OF $5,000. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331156June 26, 2020
ENGINE
ABOUT 3 WEEKS AGO MY 2013 KIA OPTIMA STARTED SMOKING REALLY BAD. CONTACTED KIA THROUGH THERE WEB SITE TO FILE A CLAIM FOR A RECALL ON THE LONG ENGINE BLOCK THAT CAUSES PISTON RINGS TO FAIL. I CONTACTED KIA TWICE THROUGH THERE WEB SITE. WITH NO RESPONSE. I THEN CALLED A DEALER AND THEY TOLD ME I WOULD HAVE TO PAY THE COST FOR TOWING MY VEHICLE TO THEM FOR REPAIR. I THEN CALLED KIA AND THEY ALSO TOLD ME THAT I WOULD HAVE TO PAY THE COST. MY VEHICLE IS NOT OPERATIONAL BECAUSE OF MANUFACTURING MISTAKE. I AM UNDER THE UNDERSTANDING THAT KIA IS TO COVER ALL COST TO FIX ANY RECALLS, BUT THEY ARE TELLING ME I HAVE TO COVER PART OF THE COST. THE CLOSETS KIA DEALER IS 140 MOLES AWAY THEY CLOSED THE ONE THAT I BOUGHT MY KIA FROM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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