Kia Optima Complaints

7,843 consumer complaints on file.

#11432605September 11, 2021
SUSPENSION, UNKNOWN OR OTHER, ENGINE
I bought my car in 2008 a Kia optima lx I stored it till 2021. But in 2013 i took my car to El Paso tx. And I felt that beer to the side and stored it again in a garage toil this it's only got 6000 miles can it still qualify for a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432527September 10, 2021
UNKNOWN OR OTHER
While driving on an interstate on-ramp, I heard a loud bang from under my hood. I exited to the shoulder and as soon as I stopped, I heard a second, larger bang from the same area. Within a few seconds, flames started coming out of the engine compartment and began to fill the cabin of my vehicle from the area of the air vents and all through the dash. Within five minutes, the vehicle was fully engulfed in flames. I had no problems with the vehicle up to this point and the maintenance was up to date.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11432355September 9, 2021
AIR BAGS
The safety of myself and other are put at risk being that my airbag light is on which means it is defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432387September 9, 2021
ENGINE
My car said warning ⚠️ do not drive and my brakes went out when I was able to stop I cut off the car then back on and it wouldn't move .I was on the highway when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432111September 8, 2021
STEERING
The contact owns a 2012 Kia Optima. The contact stated while driving approximately 30-35 MPH, the power steering failed, and the steering wheel was stiff and making clicking sounds. The dealer was contacted, and the contact was waiting to speak to a representative. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and referred the contact to contact the local dealer. The failure mileage was approximately 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432154September 8, 2021
EXTERIOR LIGHTING
Headlights turn off and on randomly when headlight switch is in auto mode. Dangerous in the dark when suddenly the light disappears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432209September 8, 2021
ENGINE
The contact owns a 2012 Kia Optima Hybrid. The contact stated while driving 50 mph when a noise coming from the engine compartment was heard and saw smoke emitting from the engine compartment. The contact pulled over and upon investigation, a fire was underneath the engine compartment. The contact waited until the fire was extinguished naturally and the fire department was not called. The contact stated the check engine warning light was illuminated. The vehicle was towed to contact's residence. The vehicle was then towed to a local mechanic where it was confirmed that the engine caught fire and was repaired. Upon investigation, the contact associated the failure with, NHTSA Campaign Number: 20V750000 (ENGINE) however the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 13,000
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11432221September 8, 2021
ENGINE
I was driving down the street and smelt somethinf burning and the car lost power and was driving slow I pulled over and it smelled like burent. Now the car has no power, wont charge the hybrid battery and has a load knockinf noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432035September 7, 2021
EXTERIOR LIGHTING
The rear lights develop condensation which causes the brake lights/turn signals to fail. This failure could easily lead to accidents and appears to be a safety issue. Kia has known about this problem since at least December 1, 2014 as it issued a “Pit Stop” PS364 to dealers regarding remediation of the problem on that date, yet Kia has not issued a (safety or non-safety) recall. My left light developed condensation in mid-2020. My right light currently has condensation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431919September 7, 2021
STEERING
The contact owns a 2014 Kia Optima. The contact stated that while driving at an undisclosed speed, a clicking noise was heard when the steering wheel was turned. The contact's wife also informed the contact that the vehicle was shaking while she was driving. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431935September 7, 2021
FUEL/PROPULSION SYSTEM
The engine is sputtering. Dealership can’t get my car in for two weeks due to their full schedule. They stated as long as the check engine light isn’t flashing it’s ok to drive. The motor sounds like a farm tractor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431936September 7, 2021
EXTERIOR LIGHTING
My dash told me I have a headlight out. The headlight seems to come on and off from time to time. Now it says both are out. Every now and again they both come back on. It seems as though I have an electrical issue going on all of a sudden. But could be due to the engine running poorly causing disconnections In the wiring harness. The engine is shaking pretty bad and awaiting my scheduled appointment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431769September 5, 2021
SEAT BELTS, ELECTRICAL SYSTEM
While driving, car in motion, Front Passenger Seat belt Audio Warning Periodically goes off without reason. Indicating seat is occupied & seat belt needs putting on. When seat has been unoccupied / clear from any type of weight on seat to trigger sensor. Audio warning will continue until seat belt is latched over the empty seat. Local KIA Service Dept was informed & could neither confirm or deny its faulty behavior for it did not present itself during time of service. They said, wiring looked fine but did no further testing. To be honest they showed no interest into seeing any real importance for my concern for them to feel any further investigation was warranted. Its happened again twice since that service visit be it last incident Aug 7th. My concern is.... if there is faulty wiring or sensor signals being crossed somewhere, whats to say there is a passenger or no passenger in that seat, to ensure the correct signal is getting to the passenger side air bags of when to correctly deploy if an accident should happen with passenger in seat? This situ is only recent starting about a year a go. So something has changed from being fine for 2 yrs up to the last year that's now showing some kind of seat belt / sensor failure. I'm unfamiliar with how that wiring system works & linked within it for me know what other things I might need to pay more attn to, looking for other signs that could be saying is direct cause to the prob. Unsure if this a simple solution or is something that others are experiencing with this year & model car & poss be a Manufacturer Part Default
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431765September 4, 2021
STRUCTURE:BODY
My Pearl White paint is chipping off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431609September 3, 2021
UNKNOWN OR OTHER
My Kia Optima needs/needed to have a software update to the Engine Control Unit (ECU) to installed. The Knock Sensor Detection System (KSDS) protects the engine from excessive connecting rod bearing damage. There was/is nothing to detect the onset of excessive connecting rod bearing wear and alert the driver at an early stage of bearing wear before the occurrence of severe engine damage, including engine failure. There is no indicative code to alert the driver and minimize the risk of a more severe engine failure. My car has experienced this inadequacy and is need of a full engine replacement because of it. There has been recalls on other years of the Kia Optima but, not the 2015. This is an increasing problem amongst Kia Optima 2015 owners and should not be treated separately from the other years that have experienced the same problem. My car jerked suddenly in traffic and came to a sudden stop almost causing me and my granddaughter to be in a collision with oncoming traffic, with no warning. Kia did a safety recall campaign for other models with this problem SC200**1 (Rev 1, 03/25/2021) but did not include the Kia Optima 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431663September 3, 2021
ENGINE
The contact owns a 2015 Kia Optima. The contact stated while driving approximately at 40 mph when the vehicle lost motor functionality. The contact was able to pull over and smelled a burning odor coming from the engine compartment. The vehicle was towed to the contact's residence. The contact stated no warning lights were illuminated. The contact stated that they spoke to a local dealer and was advised to not bring the vehicle in for a diagnosis. The manufacturer was informed of failure and told the contact they were unable to assist. The failure mileage was approximately 96,127.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11431456September 2, 2021
STRUCTURE:BODY
I noticed a small spot of paint chipping one day. Then I was washing my car and noticed a lot of spots chipping. As I started watching them they kept chipping all over from my hood which is the worst to side of doors sides and roof around front window and front and back bumper. I looked online to research it and if anyone had this problem and it seems to be just the white kia that has this problem. I have contacted kia mutable times. I sent pictures of my car and 3 estimates. All I keep doing is getting the run around about what there going to do. It is now getting worse and starting to rust real bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431468September 2, 2021
ENGINE
As I was driving on the highway my vehicle started to decelerate without warning. I was able to move to shoulder and when the car came to a stop the temperature gauge immediately went from cold to hot and the engine light came on and the dash displayed engine overheating. While researching what to do if your engine overheats, I came across the issues Kia has been having with their engines. I had the car towed to the dealership for inspection and was told my vehicle would not be covered because I didn’t do the product replacement which I had no knowledge of. After calling the manufacturer and talking to several reps I was ultimately blamed for the defect and not knowing about the problem so therefore it’s not Kia’s responsibility to fix my vehicle. One rep told me that Kia sent out notices according to DMV records, which means I should have received a notice. Another rep discovered that they did not have a correct address for me on file and said that it was my fault because I am supposed to update my address when I purchased the vehicle. I was also told by a supervisor that customers that buy new cars get priority in being contacted and that used car costumers are supposed to notify the manufacture when they buy a car so that’s why I received no notification of the recalls or product replacement. I received less than adequate customer service, and being blamed for a problem that resulted for Kias negligence is totally unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431506September 2, 2021
UNKNOWN OR OTHER
The contact owns a 2015 Kia Optima. The contact stated their daughter was driving at 55 mph, the vehicle in front of the driver slammed on their brakes for a complete stop which caused the contact to depressed on the brake pedal however the vehicle did not stop or slow down causing the driver to crash into the rear of the vehicle in front. The driver-side air bag did deploy. The front end and hood were bent. No one was injured. There was no medical treatment at the scene. A police report was filed. The vehicle was towed to a collision center. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximate 180,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11431252August 31, 2021
ENGINE AND ENGINE COOLING
The contact owned a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The contact stated that while driving at 30 - 35 mph, the vehicle loss motive power without warning. The oil warning light was first illuminated then all of the warning lights were illuminated. The contact was able to pull over on the side of the road. The contact tried to restart the vehicle when she detected a smoke odor and saw there was smoke coming from under the hood. The contact exited the vehicle with her daughter. The contact then opened the hood and saw that the engine had caught fire. The contact had a friend from nearby come help to put out the fire with water. No medical attention was received. No police report was filed. The vehicle was not diagnosed nor repaired and remained on the side of the road. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 203,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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