Kia Optima Complaints

7,843 consumer complaints on file.

#11429086August 14, 2021
ENGINE
Oil consumption 2 Quarts every 1000 miles /sudden engine failure/ miss firing cylinders/blue smoke/ very hot engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428773August 12, 2021
STRUCTURE:BODY
The paint on my car is peeling on the molding around the front windshield on the right and left side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428802August 12, 2021
ENGINE
The contact owns a 2011 Kia Optima. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and had seized. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428810August 12, 2021
ELECTRICAL SYSTEM
Went to dealer under warranty because of check charging system (hybrid) 2011 Kia Optima They said they did an update It did not help it has been constantly doing the same thing I loose power I have to pull over and start the engine The check engine light stays on This is dangerous because I am driving down the street and it goes into the safe mode I have no power I need help Kia said they will not do anything the dealer is an idiot told me I needed a transmission Please help me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428618August 11, 2021
UNKNOWN OR OTHER
While driving at highway speed my children (11, 7, & 5) and I were almost rear-ended when my Kia Optima 2018 (79k) without ANY warning loses power, jerks and then regains power. A number of vehicles behind us had slam on their brakes to avoid a pileup. My Optima almost resembled the feeling when a vehicle runs out of gas but much more abrupt. The drink my son was holding was thrown out of hand due the vehicle jerking to an almost stop and jerking back to power. No warning light, battery & alternator both test good and tank was half full. Two days pass and the same system fail while driving with the same similarities (no warning lights). My Optima is no longer under warranty and I have no financial resources for repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428589August 10, 2021
ENGINE
Driving on the interstate just as I was getting off the car stalled on the offramp. I managed to get it going again about a mile down the road, I was making a left across the highway and it stalled on me again I managed to coast into a driveway without incident. I had an oil light the check engine lightAnd a battery light come on. After coasting into a driveway I could no longer get the car to start. I just bought the car four months ago with only 32000 miles on it. Brought it back to the dealer I bought it from and they recommended I tow it back to Kia as the engine may have seized as it is a known problem. Been almost a week stuck with no car after buying a practically brand new one. I’m still waiting to hear back from the Kia dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428608August 10, 2021
ENGINE
Drove the vehicle on the interstate next warning lights came on stating Hybrid system warning safety stop and do not drive I pulled over popped the hood and saw oil leaking everywhere and the vehicle was inoperable so I towed to my home called the Kia dealership stating there was a recall on my vehicle a 2013 Kia optima hybrid and advised what to do they told me to tow it to the dealership and there is it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428321August 9, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I received a Safety Recall notice dated 7/5/2021. When I contacted the dealership, the next available appointment was December 6, 2021. Because of the seriousness of this recall, I feel I should be given a service appointment sooner than December 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428336August 9, 2021
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2017 Kia Optima. The contact stated while stationary at a traffic light, while depressing the accelerator pedal, the vehicle hesitated. The check engine warning light was illuminated. The contact was able to continue driving to her residence. The contact took the vehicle to an independent mechanic and was informed that the engine knock sensor needed to be replaced. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428369August 9, 2021
ENGINE
The contact owns a 2016 Kia Optima. The contact stated while driving 40 mph, the vehicle would not accelerate when the accelerator pedal was depressed. The vehicle was towed to the dealer and diagnosed as engine failure. The dealer informed the contact that the manufacturer had not approved the vehicle for an engine repair because the software update had not been performed on the vehicle. The contact stated that she had not received a notice from the manufacturer for the software update. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and initially informed the contact that the engine would be repaired under the warranty coverage however, the manufacturer later informed the contact that because the software update was not performed, the warranty coverage would be declined. The failure mileage was approximately 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428396August 9, 2021
ENGINE
Drove car all of a sudden the engine started knocking and missing and burning oil out the exhaust I parked the car until Kia can look at it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428449August 9, 2021
STRUCTURE:BODY
Around approximately 76,000 miles on the vehicle, I noticed paint (snow white pearl) started bubbling and coming off the hood. I assumed it was from a rock chip. The paint bubbling and chipping is now occurring all over the vehicle. I've spoken with two different KIA dealers (in Charlotte, NC and Salisbury, NC) and they've both said there are no recalls from KIA and there's nothing they can do but offer to repaint the car for THOUSANDS of dollars. I'm finding new spots every month. There are now 93,000 miles on the car, and I do NOT feel like the paint should be failing like this at all. I will attach pictures if allowed. I doubt I can upload all of the places on my car that have chips at this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428231August 8, 2021
STRUCTURE:BODY
Extreme paint chipping
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428171August 7, 2021
STRUCTURE:BODY
I own a 2013 Kia Optima. The paint in chipping and peeling on various parts of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428172August 7, 2021
UNKNOWN OR OTHER
On Monday, August 02, 2021, I was driving home from work and suddenly, when I stepped on the gas pedal, the car didn’t move but the RPMs were reveving very high and all the lights, accessories continued to work. The car had to be pushed out of the street and into a parking lot, until it was towed the following morning to my local mechanic. Upon inspection, it was determined that the engine had seized. I was informed that this is a well-established problem of similar models, years of Kia and Hyundai vehicles that occurred as result of an issue during the manufacturing process and that Kia was aware of the problem but refused to issue a recall. Due to Kia’s reluctance to reimburse owners for the repairs, there is a class-action lawsuit against Kia. My vehicle was towed on August 5, 2021 to Bob Rohrman’s Kia dealership on Golf Rd, Schaumburg IL.As a result, I am without a vehicle that I am still making payments on until December 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427972August 6, 2021
UNKNOWN OR OTHER
My pulley and belt went bad but still my engine making noises and my mechanic said it sounds like bearings are loose in my engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428066August 6, 2021
FUEL/PROPULSION SYSTEM
I have been getting a whiff of gas when I would drive it’s but recently it has been worse and my check engine light has showed up and the code for it says that it could be the fuel filter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428119August 6, 2021
UNKNOWN OR OTHER
The engine seized up at 83,000 miles with all regular maintenance done. There is no specific cause of what caused that, as dismantling the engine would cost me more $. I have already spent $200 on the dealership and independents mechanic. I was merging on to the interstate and I lost all power, it was a narrow one lane, no shoulder section of the road, as it was also an interchange for a state hwy and the interstate. I had to limp over to the shoulder as traffic behind me began blaring horns. The shoulder I did find was a narrow gore, and I was very uncomfortable while getting a tow and ride setup. I was terrified I was going to be sideswiped at any moment. I was told by my trusted mechanic it was the Hybrid battery. The Dealership said the engine seized up, which also damaged the battery. In either case, my car does not travel forward under its own power. I had no warning until the event happened, I just lost power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427671August 4, 2021
ENGINE
My car recently cut off I replace the camshaft sensor A and B My engine is currently knocking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427717August 4, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Safety: It appears the vehicle in question has had Engine, Electrical, and Driveability issues within less than 8,000 miles of it being on the road the First record of this vehicle show's one owner, purchased not from a Kia Dealership but a third party. The Carfax history showed there has been a driveability issue an ECM Module has been replaced twice? less than 30,000 miles? It's Believed that the warranty or millage has been used as a reason to deny repair and or Because as the Recall on the engine states it is undetermined as to what is causing a malfunction but it has or will result in fire. This becomes a liability for those who offer works on the vehicle. Something within the vehicle is without warning causing the vehicle to randomly fail while descending from 65-85 miles an hour. There are also sudden jerks that randomly accrue. rendering the car hard to maintain direction. Imagin a first-time driver attempting to handle this on a busy Highway in Texas - The day we acquired the car we took it to KIA to do a full inspection - oil change, etc- The report given was that there are no problems identified but a computer module may need to be changed. We also asked that they give us an appraisal it was at that point they said that the car had a salvage title. Which the seller who sold it us ARELLANO AUTO SALES sail the title was clean. Last year a recall on the engine was issued. the insurance company determined the vehicle a total loss since how the car was branded a lost because it appears Kia refused to Fix the car, While everyone else says they can't recreate the issue for fear of liability. So here are with a car that has an undetermined engine issue that causes other electronics to malfunction. The vehicle has been seen at KIA dealerships according to the carfax. It's been seen. By two other service facilities and all have come up with something that may needed to be service while nothing has fixed the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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