Kia K5 Complaints

508 consumer complaints on file.

#11617124September 29, 2024
ENGINE, POWER TRAIN, SERVICE BRAKES
While driving on my way home from work my , brakes became extremely hard to press down on and then my service engine light came on this all occurred on 7/31/2024. So the very next day I took my vehicle to a Kia dealership which was 8/1/ 2024 to find out what was causing this to happen. The technician stated that they would have to put it on a machine and run a diagnostic on it. I asked the technician while they were doing that to change the oil. I also realized that the oil light for my vehicle has NEVER came on since I purchased the car. So the technician did the diagnostic and stated that my vacuum pump had went out but he couldn’t tell me why or how this had happened. I then took the vehicle to my parents house and left it there in the garage for a few weeks to have second opinion done. I then took it to another Kia dealership and they stated there was no vacuum to the brake booster and said there was a broken camshaft and metal pieces were in the engine and the engine needed to be replaced. Again I asked what caused all of this and no one could give me an answer. I had only had the car a 1 1/2 years and don’t understand what caused all of this and I now have a car that I can no longer drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615871September 22, 2024
UNKNOWN OR OTHER
Have had issues with a/c since I bought the car. Has been inspected 3 times, apparently it was just the actuator doors not working. But not I have no a/c, and my dealer refused to fix it. On reddit there's a thread going around saying fuses are melting and that it's causing everyone's a/c to not work. My fuses for this particular spot are burnt looking. This is a safety issue in regards to living in Arizona, the heat is deadly. I will be trading my car in if this isn't recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614726September 15, 2024
ELECTRICAL SYSTEM, SUSPENSION, POWER TRAIN
My 2022 Kia K5 GT-Line was involved in a hit and run accident while my vehicle was unattended and legally parked on the street. The repairs for this vehicle were $11,500+ The entirety of the left side of the car was mauled. Very key integral parts were involved and I have had alignment issues, A/C and heating issues, electrical problems including safety features (lane change, etc) and heavy suspension damage. It took almost 5 months to fix everything on my car insurance company/shop; mostly using aftermarket parts to save money. Loved the “State of condition must be repaired to a pre-accident condition” yet the insurance gets away with using after market parts! As of, 08/29/2024, my vehicle is currently at the Kia dealership for o2 sensor recall, as well as my melted blower motor, melted a/c wiring harness kit, foul stench coming from A/C vents when recirculating switched into fresh air mode. The smell is foul and causing upper respiratory issues for me. The seat has become toxic smelling from mildew/rust. I’ve been trying to address all of the above issues. The shop believes once they fix the A/C blower motor/wiring harness they can try to diagnose the fumes coming from the vents. Most of the repairs are on back order and without a date (2weeks-2months+) I am without a vehicle for my job and my insurance doesn’t cover rental reimbursement.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11613925September 11, 2024
ENGINE, POWER TRAIN
One day I was driving and my car began to shake really bad. It doesn’t transition smoothly when switching gears in transmission. Sometimes it doesn’t accelerate and I’d have to floor the gas to get it going. Rough acceleration. Car would even shake in idle sometimes. It has been doing this ever since. One day it’ll shake, the next day it might not. It doesn’t matter if I drive slower or faster, the car still shakes, has rough to no acceleration, and shifts gears roughly. Engine light is on and is reading misfire of cylinder 3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613356September 8, 2024
WHEELS
TPMS malfunction light came on around 7-3-24. Took car in for repair, they fixed it. (Said something was unplugged) Today 9-8-24 light came back on, 3125 miles. I will be take it car in this week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612816September 5, 2024
FUEL/PROPULSION SYSTEM
Ive a 2023 Kia K5 GT-Line AWD with 73000 mileage. I was having a trip from New Jersey to Massachusetts for a wedding. I had 208 miles to go and 223 miles range. Than suddenly it went down to 93 miles. I stop by a gas station. I could not pump gas. It was kicking the nozzle. I atop by another gas station miles later. I couldnt pump gas either. It kickes the nozzle and my gas tank looks full. Than i start the car and check engine light and P045100 code came on. Than i checked the closest KIA but it was Saturday. They couldn’t service i was at Rhode Island. I called one of the KIA and they said as long as CEL is on i can drive. If its keep flashing i shouldnt drive. I said it smells gasoline and i cant fill up my tank and i asked if they have a suggestion and they said idk and closed the phone. Than i heard a clicking noise and it smelled a lot more gasoline. I saw that my rear seats popped up. I saw that one of the gas tank or whatever it is was up and my tank was expanding. I had to leave my car to another dealer nearby airport at Rhode Island. They will check my car at Monday. I rent a car from airport enterprise. I guess ill need to wait and see. I knew that there is a recall. But i went for an oil change at 60000 mileage and my local dealer told me that there was a recall and they checked and thats why it took long and im good to go. So they checked the recall and it was fine and now its not fine. I had the recall done but it still happened. My car stayed at dealer from 10 days. They couldnt fix it and someone from Kia Tech came to check, while they are checking the gas tank had a mini explosion as they said. Kia is going to buy my car back and they confirm that i can either get a replacement or buyback. They confirmed that there is no permanent fix for it. They do not know how to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612210September 3, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Why is Kia Dealership are allowed to sale cars that have recalls. Knowing that they have recalls and are allowed to sale. why not fix the issues and then sale. Safety Concerns driving and have to kids in the back car 65mph and car shut down breaks don't work or accelerator used the emergency breaks had shut down the car. Took it to the dealership I been calling them status on my car with no information provided. Imaging being behind 18 wheeler my accelerator don't work. Parts for recalls are out stock so why keep cars in the dealership knowing they don't have parts to fix the issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612123September 2, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Air conditioning was fine then would suddenly cycle levels by itself. One day the air stopped blower. Tested the resister, it was bad. Replaced it and less than one week later the air stopped again. Resister and blower motor test fine. Fuses and relay are fine. No ac/hest causing driving concerns with window fog.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611385August 28, 2024
FUEL/PROPULSION SYSTEM, SEATS
A couple of days before taking my vehicle to get serviced, I started noticing some concerning factors about an issue going on with the vehicles fuel system. When putting fuel in my car, the gas odometer wouldn't match with what the car was marking the gas miles to be. It would fluctuate throughout the day, in the morning it would mark 174 miles of fuel and in the afternoon it would somehow say I had 215 miles of fuel when I never added more fuel to my call. Also when I opened the gas tank I saw white smoke come out from the tank. My back seat also popped out of the clips that kept it in place. It was very apparent while doing research online of the issues I was going through, that other have similar issues, all leading to the fuel tank expanding. The service center at my local Kia claimed their not 1 but 2 recalls on the vehicles and unfortunately the sensor in the fuel tank needed an update, but because my gas tank expanded while they checked it out, they said they couldn't simply update the sensor as my whole fuel system had to be redone. I have tried to reach out to Kia since I do not have a vehicle to commute to work and it is essential I get the issue resolved with my car. I don't know how long this process will take either since no one provides clear time frames or how the process will go. I am pretty much out of a car for over 6 days and still don't know if it can be repaired or what can be done with my vehicle in the condition it is in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610877August 26, 2024
FUEL/PROPULSION SYSTEM
Ive a 2023 Kia K5 GT-Line AWD with 73000 mileage. I was having a trip from New Jersey to Massachusetts for a wedding. I had 208 miles to go and 223 miles range. Than suddenly it went down to 93 miles. I stop by a gas station. I could not pump gas. It was kicking the nozzle. I stop by another gas station miles later. I couldnt pump gas either. It kickes the nozzle and my gas tank looks full. Than i start the car and check engine light and P045100 code came on. Than i checked the closest KIA but it was Saturday. They couldn’t service i was at Rhode Island. I callled one of the KIA and they said as long as CEL is on i can drive. If its keep flashing i shouldnt drive. I said it smells gasoline and i cant fill up my tank and i asked if they have a suggestion and they said idk and closed the phone. Than i heard a clicking noise and it smelled a lot more gasoline. I saw that my rear seats popped up. I saw that one of the gas tank or whatever it is was up and my tank was expanding. I had to leave my car to another dealer nearby airport at Rhode Island. They will check my car at Monday. I rent a car from airport enterprise. I guess ill need to wait and see. I know that there is a recall. But i sent for an oil change at 60000 mileage and my local dealer told me that there was a recall and they checked and thats why it took long and im good to go. So they checked the recall and it was fine and now its not fine. My gasoline tank expanded. My car is located at Bold Hill Kia in Warwick, Rhode Island. I was scared to drive but i had no other choice and the serviceman in one of the dealer told me to drive so i drive to another KIA.My vehicle was inspected for the SC288 Recall [XXX] ) There was a check engine light with the obd code of p045100. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610768August 25, 2024
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Fuse melted into the fuse box causing electrical problems which caused blower motor issues which leads to no ac
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610380August 23, 2024
STRUCTURE:BODY
Exterior trim of car is coming off and warping.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609954August 21, 2024
POWER TRAIN
Transmission is itself in neutral while driving. Resulting in irratic RPMs, hesitating acceleration and rough transition to gears. Took care into dealership service department. They seemed that I would need a transmission replacement. Kia approved the request. Still waiting on transmission to be put in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608513August 14, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Kia K5. The contact stated while driving at an undisclosed speed, the contact heard a loud ticking sound coming from the fuel tank. The check engine warning light was illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed as a failure with fuel tank expansion. The contact was contact informed that the fuel tank expansion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 270,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608506August 14, 2024
POWER TRAIN
The contact owns a 2023 Kia K5. The contact stated that while driving on several occasions at various speeds, while the transmission was changing gear, the vehicle hesitated and jerked abnormally. The vehicle was taken to a dealer however, the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608130August 12, 2024
ELECTRICAL SYSTEM
I have a 2022 Kia K5 GT-Line. My problem started with what I thought was a AC problem. My car was still in warranty. (Under 60,000 miles). They change the blower motor. After it was fixed the next day my AC went out again. I have taken my car in 4 times about the same problem. Just for them to tell me it’s a fuse problem where the fuse box is overheating and the whole fuse box is melting and needs to be repaired which I was told is almost $2000 to be repaired and it is not covered under the warranty. I know of 5 other people that’s having the same problem. I wouldn’t expect this to happen to an 2 year old car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607441August 9, 2024
STRUCTURE:BODY
While driving home from work, traveling on a state route at 55 mph, the cover under the engine just snapped off on the passenger side of the vehicle. It just started making a loud noise like I had blown a tire! I pulled over and noticed it was hanging down on the road. I had not hit anything, the bracket had it fully broken, it could have caused me to wreck or put any other drivers at risk for an accident. This isn’t the only Kia K5 I’ve seen with the engine dust cover hanging beneath the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607207August 8, 2024
AIR BAGS
While driving on a rural road, a cow ran in front of my vehicle and I collided with it. The car was towed to a repair shop and the estimated cost of repairs was $15,000. The impact was on the front corner of the drivers side of the vehicle. No airbags deployed. It seems to me that with the violence and location of the impact that some airbags should’ve deployed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11606869August 6, 2024
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2023 Kia K5. The contact stated while making a turn from a complete stop, the check engine warning light and several other unknown warning lights illuminated. The message "A possible condition with your engine control system has been detected" was displayed on the infotainment screen display. The accelerator pedal was depressed, but the vehicle failed to respond as needed. The contact was able to drive back to her nearby residence at a significantly slow speed. The vehicle was towed to the dealer, where the failure could not be replicated. The contact stated that the vehicle operated as needed; however, the failure recurred while making a left turn in a parking lot. The vehicle was towed to the dealer, where it was diagnosed that the throttle body had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated while driving at highway speeds, the failure recurred, and the vehicle lost motive power. The contact was able to pull to the shoulder of the road. The vehicle was towed to the dealer, where it was test-driven. The dealer informed the contact that the vehicle could not be diagnosed because the warning lights were not illuminated. The contact stated that the failure was recurring intermittently and was causing the infotainment system to reset. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606739August 6, 2024
STEERING
The contact’s daughter owns a 2022 Kia K5. The contact stated that while the daughter was driving at 65 mph, the steering wheel became difficult to turn. The driver lost control of the vehicle and crashed into a ravine. No warning lights illuminated. The driver sustained arm injuries due to the air bag deployment. No medical attention was received as of yet. A police report was filed. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The dealer was not contacted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 35,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Kia K5