Kia EV6 Complaints

534 consumer complaints on file.

#11626908November 22, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Kia EV6. The contact stated while driving approximately 55 MPH, the vehicle suddenly lost motive power. The vehicle was coasted to the side of the road, the contact waited for a while, and then restarted the vehicle. The contact stated that several unknown service vehicle warning lights were illuminated. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The vehicle was returned to the owner and returned to the dealer approximately 12 times. The vehicle had been taken to another dealer, Executive Kia (1164 N Colony Rd, Wallingford, CT 06492) who diagnosed the vehicle and determined that the battery had failed and there was battery acid accumulated on and around the battery. The battery acid was cleaned but the vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626274November 19, 2024
VEHICLE SPEED CONTROL
While driving with the power liftgate partially open, I experienced an inability to accelerate after coming to a stop. I pressed the accelerator and the car rolled gently forward into an intersection at a speed less than 2MPH. A warning displayed on the dash that I needed to close the liftgate before the vehicle would operate correctly, which was impossible because I was in the middle of an intersection with a large chair blocking the liftgate from closing. I was able to restore functionality by turning the car off and turning it back on. Prior to this, there were audible and visual alarms about the open liftgate after each stop. These alarms are described in the manual, which instructs the driver to close the liftgate when the alarms sound. However, driving with a liftgate open is a common use for an small SUV when hauling large or long objects, and contravenes no laws when done properly and safely. The manual does not state, so I did not anticipate, that the vehicle would enter a "limp mode" if I continued to ignore the alarms. Being unexpectedly unable to accelerate is a dangerous behavior, especially if you are in the position to make a left turn across traffic and the car goes into limp mode with cars oncoming. I consider this a safety concern because 1) driving with the liftgate open is not an inherently unsafe activity that warrants disabling the vehicle, and 2) the manual fails to state that the driver might experience sudden loss of ability to accelerate with the liftgate open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626148November 19, 2024
ELECTRICAL SYSTEM
I've had to have my rental car jumped 3 times now, the check engine light has been on since I rented it, had to be reset and is now back on. I believe it's the 12v battery, it pops up warnings of battery discharge almost daily. All 3 times it was shut off and when I went to start it, it wouldn't turn on, 3 seperate people have jumped it for me now in 3 different locations, the last one being while I was working and had to end the delivery because my car would not start so I am now unable to work as they have paused my deliveries until my account is reviewed. I am putting the first date I noticed the check engine light, which was the day I rented the vehicle. The not starting has happened on the following dates: [XXX], [XXX] and today [XXX]. I recall noticing the battery discharge warning for the first time around the beginning of Oct, maybe closer to mid October. I rented it from hertz Uber rentals in Phoenix, AZ so I could work doing deliveries and rides. I have had it jumped twice in Phoenix and once in Prescott, AZ. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625821November 18, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
While braking in parking lot with low speed and turning the steering wheel, all of sudden the vehicle reving up by itself and then accelerate forward uncontrollably.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11623843November 6, 2024
UNKNOWN OR OTHER
The exterior rear-view mirrors on my car do not have detents to hold them in place in the deployed position. All side-view mirrors have such detents. The mirror assembly is held in place such that the mirrors remain aimed where the driver sets them. If the mirror experiences a significant force from, say a person walking into them, the detent releases and the mirror folds back against the car, avoiding damage. On my car and other affected cars, these detents are not present and the force of closing the car doors, wind from high-speed driving, or even a bumpy road can cause the mirrors to move from their intended position, causing the driver to misjudge the position of other vehicles, an obvious safety hazard. Posts on online forums dating back to 2022 report this issue, and by simply examining mirrors on a reasonable-sized sample of Kia Ev6s, it's obvious that this is a widespread issue. Online posters have reported that Kia dealers have denied the existence of the issue by claiming that "it's designed to be this way." My own dealer also made such a claim. I was unable to find a single vehicle, Kia or otherwise, other than 8 samples of EV6s that exhibited this behavior. This defect appears to only affect EV6s that do not have electrically-folding mirrors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620134October 16, 2024
ELECTRICAL SYSTEM
EV6 12v Battery isn't being maintained by the system and has failed and needed replacement. ICCU has been inspected under the recall but not replaced. The 12v battery is out of 36k mile warranty and has to be replaced out of pocket, when early failure is likely due to keeping the battery in an undercharged state.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619093October 10, 2024
UNKNOWN OR OTHER
I recently experienced a serious safety issue with my less than 3-year-old Kia EV6. The 12-volt battery unexpectedly failed, rendering the vehicle inoperable, including the doors. This occurred twice: once while the battery was still under warranty, and again after the warranty expired. The second failure left my wife and daughter stranded in a dark parking lot at night. Despite numerous online reports of similar incidents, Kia refused to replace the battery under warranty, citing the mileage. This is a significant safety concern, as a failed battery can leave drivers stranded in dangerous situations. I contacted Kia corporate to request compensation for the replacement battery, but they declined. I believe Kia should take responsibility for this widespread issue and replace these defective batteries at no cost to consumers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618576October 7, 2024
TIRES
Car vibrated to degree it was hard to control. Initial tire balancing did not fix the issue. The tire was removed from the rim and a separated balled-up foam tire liner was found and removed. My concern is if this happens again in one of the other tires and causes an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614448September 13, 2024
UNKNOWN OR OTHER
Vehicle does not charge at the full 11 kW it's rated for on a level 2 EVSE. It gets charge interrupted. I've had the SC311 installed which causes the car to lower the charging rate automatically instead of just dropping charge. But I still can't get the full charge rate. This occurs on my home level 2 EVSE, on each of the 12 level 2 EVSE ports I use at work, and out in town. The charging port gets extremely hot when charging and is not designed to pass the full 50 amps it's rated for. It struggles at anything over 25 amps. The extreme temperatures of the charging port can cause a fire or burns to people. The car needs to be recalled and the J1772 charging port and sensors needs to be replaced. This complaint is very common in the various EV6 owner's forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614326September 12, 2024
STRUCTURE:BODY, SERVICE BRAKES
When washing my car at an automated car wash my brakes failed when exiting the facility. When the wash was completed it gave me the approval to leave. I tapped on the gas pedal to get the car moving slowly. The car started to move down the ramp and when I applied the brakes there was no response. I pumped the brakes several times but they did not engage. I tried to hit the parking brake and shift into reverse and nothing happened. I finally had no choice but to hit a wall to keep from hitting a vehicle. I did contact the dealership and they were non responsive. They indicated they had never heard of a wet brake issue on this vehicle. I provided them with several statements from the EV6 Forum. My vehicle had less than 600 miles on the odometer.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11614189September 12, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Kia EV6. The contact received notification of NHTSA Campaign Number: 24V200000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that a battery message was displayed. The vehicle was towed to a local dealer, but the diagnostic result was unavailable. The vehicle was repaired on three separate occasions: however, the failure reoccurred. The contact stated that approximately 15 hours were needed to fully charge the battery. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613170September 7, 2024
ELECTRICAL SYSTEM
I was pulling into a mall parking lot. The vehicle started beeping and popped up a message on the dash saying "stop vehicle and check power supply". The vehicle slowed to maximum 25 miles per hour. The battery died completely the vehicle has no power at all and cannot be driven or even moved off the roadway - there is no way to even get it into neutral now. The dealership wont look at the vehicle for 2-3 weeks even though it is only 1 year old. I did pull off the road before all this happened but it was so sudden and happened so quickly that I was very aware of how dangerous this could have been had I not heeded that warning immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612692September 4, 2024
ELECTRICAL SYSTEM
The ev6 12 volt battery is not being charged by the main battery. It was recalled for overheating and not charging. I took it in and it was supposedly fixed. Took about three weeks. It happened again and I didn’t have my car for three weeks. I am now on my third time where the small battery is not charging and we were almost stranded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612680September 4, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Kia EV6. The contact stated while driving at an undisclosed speed, a message was displayed "Stop the car, check electrical system" and the vehicle experienced a loss in motive power. The contact stated that the vehicle was serviced at a local dealer under NHTSA Campaign Number: 24V200000 (Electrical System); however, after one day, a message was displayed "Stop the car, check the electric system". The vehicle was towed back to the same local dealer for repair; however, the contact was advised that the recall repair might have damaged the vehicle and the contact would have to seek further repairs at another local dealer. The vehicle was not repaired due to the costs of the repairs and towing. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610753August 25, 2024
ENGINE, FUEL/PROPULSION SYSTEM, SERVICE BRAKES
On multiple occasions, while driving on the freeway, the vehicle experienced a clunking noise and complete loss of propulsion. Safety was put at risk as the vehicle had to navigate off to the shoulder of the freeway at a speed significantly slower (due to no acceleration available) than traffic with reduced braking capability. Once on the shoulder the vehicle needs to be turned off then on again then it functions as normal. Due to the intermittency of the issue, the dealer was not able to reproduce the problem, therefore they will not fix it. When the issue occurs, there are no warning messages on the display. The dealer has stated there are no error codes stored in the computer. This issue seemed to go away after an ICCU fix was applied, but came back after the ICCU recall was recently applied. This incident has occurred on the following dates: On freewayFeb 2023 On FreewayJune 2023 On FreewayJuly 7 2023 On FreewayJuly 20 2023 On FreewayJune 26,2024 On FreewayAugust 20,2024 3:13 PM On FreewayAugust 24, 2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609413August 19, 2024
STRUCTURE:BODY
The sunroof glass exploded on a hot day while my wife and I were in the car traveling 55 mph with the air-conditioning on. The remaining glass edges were flared up and outward. The sunroof glass was fully closed and the cloth sun shade covered the glass. It was either improperly installed or the materials could not withstand the heat. Nothing impacted the glass. The glass could have cut & injured us badly or blinded us, causing an accident with another vehicle or property. I felt this was a manufacturer's defect, but Kia denied us a warranty repair. I have pictures of the large hole in the middle of the glass. The vehicle was driven to the dealer where it was available for inspection. My insurance was notified. There was no warning or symptoms of this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609185August 18, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
My Kia EV6, AWD Wind has the exact problem described in this Ionic 5 video, [XXX] , which addresses your TSB 24-EV-003H. It appears my EV6 uses the same electric oil pump (EOP) as the Ionic 5, so I am not sure why the EV6 was not included in your TSB? The first 14 months I owned my car, I loved it, then in June after I started driving for 45 to 60 mins, the car ride started becoming rough or unsmooth. After researching it on the Internet and purchasing some diagnostic tools, I figured out, that when I start driving the car there is a demand signal for the EOP but the pump has no rpm, no torque and no DC current. Depending on driving conditions, it appears the rear motor stops propelling the car when it reaches 190 to 205 degrees and the front motor kicks in to do all the propulsion. Under the front motor propulsion, the car has a definite “lag” in responsiveness which I consider extremely unsafe as I expect to get an instantaneous response when I step on the accelerator not a lethargic response with no “zip”. It is similar to the difference between a turbojet engine and a turbofan engine. It has been to my Kia dealership’s service dept where they told me they duplicated the the switch from the rear to the front motor but after talking to Kia this condition was “normal” as the computer calculated this was the most efficient operation of the car I said that was BS and asked them if they checked the oil pump and was told yes. Bottom line, it’s the same EOP as the Ionic 5 and the EV6 has the same problems with it except there is no displayed fault code so Kia fails to acknowledge the problem. Also, based on what I see when the motors switch, the on board screen display shows the front motor with 5-7 bars of whatever the measurement is and the rear motor has only 1 or 0 bars but the OBD data shows both motors with the same rpm? Three EV6 problems: EOP inoperative, no fault code, data disconnect (OBD vs displayed data). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606282August 3, 2024
ELECTRICAL SYSTEM
Originally this 2022 Kia EV6 on the dashboard was showing 225-230 miles at 100% charge. Then the dashboard charge at 100% showed only 180 miles. I got the Recall Notice about this matter, took it in to the Kia dealer. They did a software download and then the dashboard charge at 100% showed 195 miles. I took it back and Kia did another software download, then the dashboard charge at 100% showed 205 miles. Kia declared my EV6 was fixed. I have driven it only 10,000 miles !!!! The software download did NOT fix the problem because it is still not showing the pre-software problem charge at 225 miles. This is a 10% loss of range
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604000July 23, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Kia EV6. The contact stated that the controls for the heating and cooling system on the steering wheel were too close and were a distraction. The contact stated that sunlight made it difficult to check the controls. While checking the features, the contact veered off the road. The contact stated that his hands lightly touched the controls, and he was unable to determine if the features were activated for the heated seats or the steering wheel. The contact stated that the controls needed to be less sensitive. The seats and steering wheel became hot. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The dealer referred the contact to the manufacturer. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598574July 3, 2024
EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
The brake lights illuminate too early and often under [even very] gentle deceleration. My '23 EV6 GT is driven primarily in Level 1 (minimal) regenerative braking mode and the threshold for brake light activation clearly is far too low. The appearance of "riding the brakes" is dangerous because those who follow are not alerted when the driver transitions from [essentially] coasting to actually hitting the brakes. Also, at least in my mid-Atlantic suburban area, even the appearance of "brake checking" other drivers incites road rage, which I experience most days, especially when using cruise control, unless driving with regenerative braking disabled (Level 0). SC273 was necessary and prudent because the brake lights failed to illuminate under significant deceleration, confusing those who follow. SA541 was necessary and prudent because the brake lights illuminated inconsistently on uneven road surfaces, confusing those who follow. Another VCU software logic upgrade is necessary and prudent because the brake lights fail to distinguish between [essentially] coasting vs. significant deceleration, confusing those who follow, and potentially (demonstrably!) inciting road rage. Other owners agree: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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