Kia Cadenza Service Bulletins
200 manufacturer communications on file.
- May 25, 2024•Document ID: 11000354Warranty Program/ExtensionENGINE
- Mfr Comm. #:
- WTY034_REIMB
- Date Added:
- May 24, 2024
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY034) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
Associated Products (9)Associated Documents - May 24, 2024•Document ID: 11000307Warranty Program/ExtensionENGINE
- Mfr Comm. #:
- WTY039_QA
- Date Added:
- May 23, 2024
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY039.
Associated Products (8)Associated Documents - May 24, 2024•Document ID: 11000306Warranty Program/ExtensionENGINE
- Mfr Comm. #:
- WTY039_DPSM
- Date Added:
- May 23, 2024
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY039) - This document is the announcement to the dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle’s engine in the following vehicles equipped with 3.3L V6 engines: 2014-2015 MY Sorento vehicles, manufactured from December 17, 2012 through December 11, 2014, 2014-2017 MY Cadenza vehicles, manufactured from February 1, 2013 through July 12, 2017, and 2015-2016 MY Sedona vehicles, manufactured from July 21, 2014 through March 17, 2016. This will extend the warranty from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. Under certain severe operating conditions and over time, the engine in the vehicle may develop a coolant leak from the cylinder head gasket area.
Associated Products (8)Associated Documents - May 24, 2024•Document ID: 11000305Warranty Program/ExtensionENGINE
- Mfr Comm. #:
- WTY039_DP
- Date Added:
- May 23, 2024
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY039) - This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle’s engine in the following vehicles equipped with 3.3L V6 engines: 2014-2015 MY Sorento vehicles, manufactured from December 17, 2012 through December 11, 2014, 2014-2017 MY Cadenza vehicles, manufactured from February 1, 2013 through July 12, 2017, and 2015-2016 MY Sedona vehicles, manufactured from July 21, 2014 through March 17, 2016. This will extend the warranty from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service
Associated Products (8)Associated Documents - May 23, 2024•Document ID: 11000540Warranty Program/ExtensionENGINE
- Mfr Comm. #:
- WTY039_REIMB
- Date Added:
- May 29, 2024
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION CAMPAIGN: REQUEST FOR REIMBURSEMENT FORM (WTY039) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
Associated Products (8)Associated Documents - May 23, 2024•Document ID: 11000356Warranty Program/ExtensionFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- WTY034_TSB
- Date Added:
- May 24, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - his bulletin provides information associated with the ‘Warranty Extension Program’ (WTY034) to diagnose the ‘Malfunction Indicator Lamp’ (MIL) accompanied by DTC P0088 and, if necessary, replace the high-pressure fuel pump on 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020, 2017-2020 MY Cadenza vehicles manufactured from June 2, 2016 through October 15, 2020, and 2019-2020 MY Sorento vehicles equipped with 3.3L V6 Engines manufactured from January 24, 2018 through October 15, 2020.
Associated Products (9)Associated Documents - May 23, 2024•Document ID: 11000310Warranty Program/ExtensionFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- WTY034_QA
- Date Added:
- May 23, 2024
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY034) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY034.
Associated Products (9)Associated Documents - May 23, 2024•Document ID: 11000309Warranty Program/ExtensionFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- WTY034_DPSM
- Date Added:
- May 23, 2024
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGERS MEMO (WTY034) - This document is the announcement to the dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the high-pressure fuel pump for eligible vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the high-pressure fuel pump condition on 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020, 2017-2020 MY Cadenza vehicles manufactured from June 2, 2016 through October 15, 2020, and 2019-2020 MY Sorento vehicles equipped with 3.3L V6 Engines manufactured from January 24, 2018 through October 15, 2020.
Associated Products (9)Associated Documents - May 23, 2024•Document ID: 11000308Warranty Program/ExtensionFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- WTY034_DP
- Date Added:
- May 23, 2024
- Manufacturer:
- KIA
SummaryWARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY034) - This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the high-pressure fuel pump for eligible vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the high-pressure fuel pump condition on the following vehicles: 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020, 2017-2020 MY Cadenza vehicles manufactured from June 2, 2016 through October 15, 2020, and 2019-2020 MY Sorento vehicles equipped with 3.3L V6 Engines manufactured from January 24, 2018 through October 15, 2020.
Associated Products (9)Associated Documents - May 16, 2024•Document ID: 11000787Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB_TRA046_R4
- Date Added:
- June 4, 2024
- Manufacturer:
- KIA
SummaryThis bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
Associated Products (165)Associated Documents - February 9, 2024•Document ID: 10250517Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE303_R2
- Date Added:
- March 2, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
Associated Products (61)Associated Documents - December 7, 2023•Document ID: 10247556Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- TSB_ELE320
- Date Added:
- January 6, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.
Associated Products (21)Associated Documents - October 5, 2023•Document ID: 10243928Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE314
- Date Added:
- November 4, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in 'PARK' or driving on even surfaces.
Associated Products (30)Associated Documents - September 28, 2023•Document ID: 10242982Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- TSB_ELE303_R1
- Date Added:
- October 1, 2023
- Manufacturer:
- KIA
SummaryThis bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
Associated Products (28)Associated Documents - August 31, 2023•Document ID: 10241848Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- TSB_ELE303
- Date Added:
- September 6, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen. Follow the procedure outlined in this publication to update the software on 5th Generation AVN wide units using the applicable USB Flash Drive A or B for the applicable vehicle.
Associated Products (26)Associated Documents - August 21, 2023•Document ID: 10241178Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- SC240_OWNR2
- Date Added:
- August 24, 2023
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION - This document is the owner renotification advising that Kia is conducting a Voluntary Service Campaign to replace the front coil springs in certain 2015 MY Kia Cadenza vehicles that were originally sold in, or are currently registered in, states with high road salt usage.
Associated Products (1)Associated Documents - April 7, 2023•Document ID: 10235104Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- PS677_R2
- Date Added:
- April 28, 2023
- Manufacturer:
- KIA
SummaryPIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.
Associated Products (24)2022 Kia Carnival2022 Kia Stinger2021 Kia Forte2021 Kia K52021 Kia Niro2021 Kia Rio2021 Kia Sedona2021 Kia Seltos2021 Kia Sorento2021 Kia Soul2021 Kia Sportage2021 Kia Stinger2021 Kia Telluride2020 Kia Cadenza2020 Kia Forte2020 Kia Niro2020 Kia Optima2020 Kia Rio2020 Kia Sedona2020 Kia Sorento+ 4 moreAssociated Documents - November 18, 2022•Document ID: 10226555Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB_TRA046_R3
- Date Added:
- December 6, 2022
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
Associated Products (153)Associated Documents - October 27, 2022•Document ID: 10225557Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- SC240_TSB
- Date Added:
- November 2, 2022
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: FRONT COIL SPRING REPLACEMENT (SC240) - This bulletin provides information to replace both of the front suspension (LH & RH) coil springs in certain 2015MY Cadenza (VG) vehicles produced from April 11, 2014 through March 3, 2015 that were originally sold in or are currently registered in one of the 28 states with high road salt usage. The 28 states with high road salt usage are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV. Front coil spring corrosion can occur on vehicles that are not well maintained in the states with high road salt usage. If a corroded front coil spring is not replaced during scheduled maintenance service visits, the spring may break. If this occurs, customers may experience vibration, clicking/grinding noise, as well as decreased ride height of the front of the vehicle. A broken front coil spring may have some impact on the vehicleâs ride and handling quality, but it does not result in a loss of control.
Associated Products (1)Associated Documents - October 6, 2022•Document ID: 10222828Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- SC240_OWNR
- Date Added:
- November 2, 2022
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to replace the front coil springs in certain 2015 MY Kia Cadenza vehicles that were originally sold in, or are currently registered in, states with high road salt usage.
Associated Products (1)Associated Documents