Kia · Model Report
Showing safety data for the 2025 model year only.
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Kia America, Inc. (Kia) is recalling certain 2025 Sorento Plug-In Hybrid vehicles. During a crash, the steering rack may damage the fuel line, which can result in a fuel leak.
I was rear ended and my car slammed into the car in front of me and the air bags did not deploy. Instead my head slammed into the steering wheel.
The contact owns a 2025 Kia Sorento. The contact stated that while driving 75 MPH, the vehicle experienced a slight loss of automotive power and the vehicle decelerated to 35 MPH. The vehicle was towed to a dealer where it was diagnosed, and the contact was informed that the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was 28,448.
No injuries · No fire · No crash
I am submitting this complaint to report two separate incidents involving a sudden and significant loss of acceleration in my vehicle while merging onto the freeway. These incidents created dangerous driving conditions and placed both myself and my children at risk. First Incident – July 2026 In July 2026, my vehicle experienced a sudden loss of acceleration while I was merging onto the freeway. I was traveling uphill in a single-lane merge area with no shoulder available to pull over safely. During this incident, the vehicle would not accelerate beyond approximately 40 mph, and I was forced to maintain that speed for several miles. I had both of my children in the vehicle at the time. After merging onto the far-left lane of the freeway, I needed to cross four lanes of traffic to reach my exit. The vehicle's inability to accelerate normally created a significant safety hazard, as I had limited ability to keep pace with surrounding traffic or maneuver safely. Second Incident – October 2026 In October 2026, the issue occurred again while I was merging onto the freeway. I was unable to accelerate beyond approximately 69 mph. When I released the gas pedal, the vehicle rapidly decelerated to a dangerously low speed, forcing me to pull onto the freeway shoulder. After waiting approximately 10 minutes, I attempted to drive again. The vehicle would not accelerate beyond approximately 40 mph, and a dashboard message appeared stating, "Park with engine On to charge battery." I was forced to travel along the freeway shoulder for several miles until I could reach the next exit. I then parked in an empty parking lot and waited approximately 20 minutes before attempting to drive again. When I tried to accelerate to merge back into traffic, the vehicle continued to feel sluggish and unresponsive. Unfortunately the dealership were unable to duplicate the issue after the first occurrence and no repairs were done. The car is at the same dealership and I am waiting to hear back.
No injuries · No fire · No crash
XXX - 9:35am EST: Lost acceleration power while driving on interstate, hybrid battery rapidly depleted forcing gas engine to engage at high RPMs in effort to maintain speed and charge hybrid battery. Decelerated from 65mph to roughly 40 mph within 1 mile of traveling distance, resulting in maneuvering of car over to right hand shoulder to park in the middle of [XXX] between [XXX] and [XXX]. Called [XXX] dispatch to request unit to park behind vehicle with emergency lights on to make other drivers aware while tow truck was called. While having the engine on and awaiting tow truck, vehicle dashboard displayed 'Check Hybrid System' warning message and began idling at lower RPMs than usual while gas engine was running. Vehicle towed XXX at 10:40am to local Kia dealership for serving, as vehicle was under full warranty. As of XXX, dealership has yet to conduct diagnostics, noting during drop off of keys that only (1) technician certified to work on BEVs and HEVs was employed full-time by the dealership service department. Dealership has yet to reach out for additional information, option of courtesy vehicle, or to offer assistance with submission of claim for rental car reimbursement to Kia Motors America. Fortunately, I was the only passenger in the car at the time. However, as a seasoned driver who has experienced other significant incidents while driving (e.g., failure of power booster for power steering and power brakes, tire blowout on interstate), navigating four lanes of 65mph+ traffic to safety park vehicle on heavily trafficked bridge was one of the more anxiety and stress inducing experiences to date. Contingent upon dealership service diagnostics and potential corrective service, I am incredibly hesitant (and may refuse) to drive the vehicle again at this point. Such a failure of the drivetrain is, unquestionably, a safety hazard warranting reporting to NHTSA for further review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
traveling on 6 lane divided highway at highway speed no traffic ahead for approximately 10 car lengths collision warnings fcs activated steered/swerved and braked. 2. Returned from KIA Dealership assured it should not happen again, 289 miles later driving 6 lane divided highway clear ahead warnings cuts power. Crash at highway speed. KIA Dealer states "NO problems found" "Functioning as designed". Yes Collision red and orange flashing lights, beeping alerts.
No injuries · No fire · No crash