Jeep Patriot Complaints

3,365 consumer complaints on file.

#10577338April 4, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR STARTED MAKING A WHINING NOISE AND HAD PROBLEMS WITH ACCELERATION, LIKE THE GEARS WERE FINDING IT HARD TO LOCK IN PROPERLY. IT'S AN AUTOMATIC TRANSMISSION. AFTER THE SNOWSTORMS, I TOOK IT TO A CHAIN FRANCHISE TO CHECK IT OUT AND WAS TOLD THAT JEEP PUT A MERCEDES TRANSMISSION IN THE CAR, THAT IT'S NOT MEANT FOR THIS MAKE OR MODEL, THAT IT'S A DEFECT BECAUSE THE PUMP WORE OUT AND THAT JEEP WILL NOT PAY TO REPLACE/REPAIR AND THAT EVEN THOUGH THE CAR IS UNDER 50,000, THAT I HAVE TO PAY CLOSE TO FOUR THOUSAND DOLLARS TO REPAIR/REPLACE. THE MECHANIC AT THE CHAIN FRANCHISE SAID THAT THIS PART JUST WORE OUT BECAUSE IT WASN'T INTENDED TO BE USED IN THE MECHANICS FOR THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576794April 2, 2014
SERVICE BRAKES
DRIVING IN RAIN, WENT THROUGH STANDING WATER ON ROAD. ABS BRAKE LIGHT WENT ON AND STAYED ON. BRAKE ASSIST NO LONGER WORKS. DEALER HAS HAD VEHICLE FOR TWO WEEKS NOW TRYING TO FIGURE OUT WHAT IS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576199April 1, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE ). THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576259April 1, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT WITH 54,000 MILES. THE STATED THAT HE HAD A RECALL DONE ON HIS VEHICLE FOR THE FUEL SYSTEM. A YEAR LATER AFTER THE RECALL REPAIR WAS DONE THE CONTACT NOTICED THAT THE SAFETY FLAP ON THE FILLER PIPE WAS MISSING. THE CONTACT CALLED THE DEALER AND THE MANUFACTURER AND THEY WERE UNABLE TO OFFER ANY ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575945March 31, 2014
ELECTRICAL SYSTEM
I WAS STOPPED AT A TRAFFIC LIGHT AND I HAD A PACKAGE THAT WAS TAPED SHUT. I TRIED TO USE MY KEYS (THAT WERE STILL IN THE IGNITION) TO SLICE THROUGH THE PACKAGES PACKING TAPE. MY HOUSE KEY DIDN'T CUT THE TAPE SO I QUICKLY GAVE UP. I NOW BELIEVE THAT MY ATTEMPTING THIS WAS PULLING DOWN ON MY KEY RING AND IGNITION KEY. WHEN THE LIGHT TURNED GREEN I HIT THE GAS AND NOTHING HAPPENED - BECAUSE MY CAR HAD SHUT OFF. THERE WERE NO DASH LIGHTS ON (LIKE OIL PRESSURE) THAT YOU WOULD USUALLY SEE WHEN A CAR STALLED. THE RADIO WAS STILL ON BUT THAT IS NORMAL BEHAVIOR ON THIS MODEL WHEN YOU TURN OFF THE ENGINE & REMOVE THE KEY; THE RADIO DOES NOT TURN OFF UNTIL YOU OPEN THE DOOR. I AM REPORTING THIS BECAUSE THIS SOUNDS A LOT LIKE THE ONGOING GM IGNITION SWITCH PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575034March 26, 2014
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW EXPLODED WHEN DOOR WAS SHUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574693March 25, 2014
SERVICE BRAKES, SUSPENSION:REAR
I TOOK MY JEEP PATRIOT 2008 TO GET TWO NEW TIRES. I WAS TOLD THE REAR AXLE IS RUSTED AND CAR UNSAFE TO DRIVE. THANK GOD I NEEDED TIRES. WITH LESS THAN 100,000 MILES ON MY JEEP ABOUT 87,000 I DO NOT FEEL THIS IS REGULAR WEAR AND TEAR AND IS A DEFINITE SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574830March 25, 2014
STRUCTURE:BODY
JEEP IS LEAKING WATER THROUGH THE FRONT MAP LIGHT, SUNROOF, "A" PILLARS, AND REAR INTERIOR HATCH LIGHT. SERVICE WAS PERFORMED ON 10-8-2013 AND THE WATER LEAK STARTED AGAIN ON 03-24-2014. CHRYSLER DID ISSUE A SERVICE BULLETIN #23-016-10 ON SEPTEMBER 10, 2010 BUT NO RECALL WAS ISSUED. THERE IS WATER ACCUMULATING INSIDE THE PILLAR'S AND I CONCERNED WITH THE SAFETY AIR BAGS AND MOLD ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573812March 20, 2014
STEERING
DRIVING DOWN THE HIGHWAY AT 50 MPH AND THE CAR STALLS LEAVING NO POWER STEERING. THIS HAS BEEN HAPPENING FOR THE PAST 2 YEARS. LAST TIME I LOST CONTROL AN HAD A ACCIDENT . VERY DANGEROUS . PLEASE HOW DO YOU CORRECT THE PROBLEM SOMEONE GOING TO GET KILLED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10573068March 18, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 JEEP PATRIOT LATITUDE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE RESPONDED TO BRAKING ATTEMPTS WITH HESITATION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V104000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569218March 13, 2014
ELECTRICAL SYSTEM, POWER TRAIN
I WAS DRIVING OVER THE BRIDGE GOING 40 MPH AND I NOTICE THAT THE ETC LIGHT CAME ON. I ATTEMPTED TO TURN OFF THE VEHICLE, WAIT A FEW MINUTES AND TURN THE VEHICLE BACK ON. THE ETC LIGHT CAME BACK ON. I HAD THE VEHICLE TOWED TO THE REPAIR FACILITY AND SERVICE ADVISOR TOLD ME THAT MY THROTTLE BODY WENT OUT. THE SERVICE ADVISOR INDICATED THAT NONE OF THE DEALERSHIPS HAVE THE PART AND NONE OF THE AUTO PARTS HAVE AN AFTERMARKET. THE SERVICE ADVISOR INDICATED THAT THERE IS A NATIONAL BACK ORDER OF 18000 AND THEY DON?T KNOW WHEN I CAN GET AS PART OF MY VEHICLE. I CALLED JEEP CAC AND THEY TOLD ME THAT THERE IS NOTHING THAT THEY CAN DO. THIS IS THE FIRST TIME I OWNED A JEEP VEHICLE AND VERY UPSET. OF ALL THE VEHICLES THAT I OWNED, I NEVER HEARD THAT THE DEALERSHIP NOT HAVING THE PART IN STOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568790March 12, 2014
VISIBILITY/WIPER
I LIVE IN WI AND I HAVE ALL MY LIFE. IN FEBRUARY, HERE IN WI, NO DOUBT IT'S BEEN COLD. MY WINDSHIELD WAS FINE THAT NIGHT. IN THE MORNING, MY WINDSHIELD AND TOP OF THE JEEP WAS COVERED IN SNOW. SO AS USUAL, WHEN IT'S COLD, I WENT TO START MY JEEP AND LET IT HEAT UP, AS USUAL I PUT ON DEFROST AND WENT BACK INTO THE HOUSE. I CAME BACK OUTSIDE ABOUT 10 MINS LATER TO SCRAPE OFF THE SNOW, WENT BACK IN GOT MY SON, WE GOT INTO THE JEEP, READY TO GO AND WE NOTICED (I DO HAVE PICTURES) I HAD A CRACK AT THE BOTTOM OF THE WINDSHIELD THAT RAN FROM THE PASSENGER SIDE, HORIZONTAL TO DRIVERSIDE. I TOOK IT IN AND WAS TOLD IT LOOKED LIKE A COMMON CRACK DUE TO THE COLD. OKAY, FINE, I LIVE IN WI, IT'S COLD, BUT I HAVE HAD BEATERS OF CARS UNTIL I WAS OUT OF COLLEGE AND I NEVER ONCE HAVE HAD A WINDSHIELD BREAK DUE TO THE COLD. I READ ANOTHER COMPLAINT ON THIS WEB SITE WERE THE BACK WINDSHIELD JUST BLEW OUT. MY INSURANCE WILL COVER, BUT IT HAS A DEDUCTIBLE AND I FEEL CHRYSLER SHOULD COVER IT AND I ALSO FEEL THEY SHOULD BUT A LITTLE QUALITY FOR SAFETY PURPOSES INTO THE VEHICLES THEY ARE MAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568785March 12, 2014
ENGINE, POWER TRAIN, FUEL SYSTEM, GASOLINE
I WAS DRIVING IN WAUSAU, MY JEEP STOPPED, I ACCELERATED-NOTHING. I HAD CARS BEHIND ME HONKING AND THE ONE DIRECTLY BEHIND ME WAS COMING UP FAST, I STEERED TO THE RIGHT AND MANAGED TO MAKE IT INTO A SNOWBANK. I TURNED MY CAR OFF, RESTARTED IT. SAT FOR ABOUT 10 MINS WITH HAZARDS ON AND WAS ABLE TO DRIVE BACK HOME TO EAU CLAIRE. IN FEBRUARY I REPLACED MY TRANSMISSION. MY TRANSMISSION NEVER WENT OUT. MY VEHICLE WOULD JUST GET STUCK IN REVERSE, I'D HAVE TO PUT IN DRIVE, BACK TO REVERSE, THEN TO DRIVE AGAIN TO GO. IN ADDITION I HAD TWO MORE EPISODES, ONE WITH MY TWELVE YEAR OLD IN THE VEHICLE WITH ME WHERE IT JUST STOPPED ACCELERATING. SO I HAVE A NEW TRANSMISSION IN. I HAVE ALSO FILED A SEPARATE COMPLAINT REGARDING TREAD WEAR ON NOW TIRES, BUT IT'S A FEW WEEKS LATER AND SOMETHING STILL ISN'T RIGHT. I'M NOT GETTING STUCK IN REVERSE ANYMORE, IT'S ONLY BEEN A MONTH, BUT I HAVEN'T HAD THE JEEP STOP, BUT IT FEEL LIKE THE (EXCUSE MY LACK OF MECHANICAL [XXX]) FUEL ISN'T GETTING TO WEAR IT NEEDS TO GO FAST ENOUGH BECAUSE SOMETIMES IT DOESN'T ACCELERATE (IT'S BEEN OVER 30 DEGREES ALL WEEK, IT'S NOT DUE TO NOT HAVING THE CAR WARM UP). THEN WHEN IT DOES CHOOSE TO ACCELERATE IT "JUMPS" TO IT. OVERALL IT'S JUST NOISY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10568551March 11, 2014
WHEELS, SUSPENSION, TIRES, POWER TRAIN
IN 2012 WE HAD A NAIL THROUGH THE TIRE OF THE 2011 JEEP PATRIOT THAT WE BOUGHT NEW. WHEN WE TOOK THE CAR TO TIRES PLUS TO HAVE THE TIRE REPLACED. WE WERE TOLD THAT THEY COULDN'T LEGALLY REPLACE JUST ONE TIRE. THE TREAD WEAR WAS SO AWFUL; UNEVEN, DIFFERENT TREAD VARIANCES, THEY COULDN'T MATCH ONE USED TIRE. HOW WOULD THEY PICK WHAT TIRE TO MATCH IT UP TOO. WE ENDED UP WITH 4 NEW TIRES, WE WERE ALSO TOLD AT THE TIME THE UNEVEN TREAD WAS DOING DAMAGE TO SHOCKS AND STRUTS. A YEAR LATER WE TOOK IT IN FOR NEW BREAK PADS AND ROTATION, AGAIN, EVEN WITH THESE "NEW" TIRES WE WERE TOLD TREAD WAS SO UNEVEN, IT WOULD BE LOUD, BE CAREFUL, EXCRETA. I TOOK THE JEEP INTO A JEEP DEALERSHIP FOR A RECALL 10/2013 "N01 RECALL" SINCE I HAD IN THERE I ALSO OPTED TO GET TRANSMISSION SERVICE/FILTER, THEY TOO TALKED TO ME ABOUT MY TIRE WEAR. 11/2013ISH MY HUSBAND, STATIONED IN HI PURCHASES A NEW JEEP AS WELL. NOW WE ARE STUCK WITH TWO OF THESE...2/2014 I FIND OUT THE VEHICLE HE PURCHASE (NOT HIS, BUT OTHERS WITH SAME YR/MAKE/MODEL ARE ALREADY BEING RECALLED. THEN MY TRANSMISSION GOES OUT! A JEEP, WE HAVE JUST OWNED, HIGHER MILES ALL FROM HWY 94 FROM MY HUSBAND COMPUTE WHEN HE LIVED IN WI TO FORTMCCOY...STRAIGHT SHOT...65MH THE WHOLE WAY. IN ADDITION THEY FIX SWAY BAR LINK, ARM CONTROL AND TELL ME NOISE THAT STILL EXISTS COULD BE WHEEL BEARING, MY ALIGNMENT WAS SO OFF, THEY KEPT IT AN EXTRA DAY. SO I'M 5K INTO MY VEHICLE I OWED 3 YEARS, THE WHEEL BEARING, ALIGNMENT, SWAY BAR, ARM CONTROL, SHOCKS, STRUTS ALL I BELIEVE TO WHATEVER (I WISH I NEW) WAS CAUSING THE UNEVEN TREAD WEAR. THERE IS SOMETHING WRONG! TRANSMISSION DIFFERENT ISSUE...OR IS IT? I HAVE BEEN TOLD AS MENTIONED ABOVE THEY COULDN'T "LEGALLY" REPLACE JUST ONE TIRE...THEN HOW FOR THE LAST THREE YEARS CAN JEEP LEGALLY LET ME DRIVE MY 4 KIDS IN A VEHICLE THAT HAS OBVIOUS PROBLEMS. YES, I'VE CALLED DEALERSHIP, HOME OFFICE AND BBB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568133March 10, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AND ATTEMPTING TO DECELERATE, THE ENGINE RPMS REMAINED OVER 4,000. THE CONTACT THEN SMELLED A BURNING CLUTCH ODOR. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10567881March 7, 2014
STRUCTURE:BODY
DURING AN OVERNIGHT RAIN, WATER ENTERED THE VEHICLE FROM THE SUNROOF, EFFECTING THE DOME LIGHT, WHERE WATER WAS DRIPPING FROM. AFTER RESEARCHING GOOGLE THERE IS OVER 100 COMPLAINTS ABOUT WATER LEAKING FROM THE SUN ROOF AND JEEP HAS DONE NOTHING TO FIX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566450February 28, 2014
POWER TRAIN
1ST TIME: STARTED TO HEAR A TICKING SOUND FROM UNDER HOOD. TOOK IT TO ONE DEALERSHIP, THEY TOLD ME TO KEEP DRIVING IT CAUSE THEY COULD HEAR IT BUT DIDN'T WANT TO FIND IT. TOOK IT TO ANOTHER DEALERSHIP, TEST DROVE IT, FOUND IT, FOUND OUT BEARINGS IN TRANSMISSION WERE BAD. 2ND TIME: 4TH GEAR STARTED JUMPING OUT WHEN DRIVING DOWN ROAD. GOT CONSISTENTLY WORSE, TOOK INTO DEALERSHIP. DEALERSHIP TORE TRANSMISSION APART AGAIN. CHANGED 3/4 GEAR FORK, AND 2 OTHER PARTS IN TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567168February 27, 2014
POWER TRAIN
WE BOUGHT THIS VEHICLE FOR OUR SON, WHO IS OFF AT COLLEGE. TRAVELING THRU KANSAS ON I-70 RETURNING FROM VACATION, THE TRANSMISSION OVERHEATED. VEHICLE SLOWED TO 20 MPH IN TRAFFIC WITH NO WARNING. HAD TO DRIVE ON SHOULDER TO EXIT RAMP AND LET THE TRANSMISSION COOLED DOWN. TOOK IT TO DEALER AND THEY COULD NOT FIND ANY DIAGNOSTIC CODES, SO THEY COULDN'T FIX IT. THIS HAS HAPPENED 5 MORE TIMES SINCE THEN. MOST RECENTLY, TRAVELING IN 25 DEGREE WEATHER AT 70 MPH. TOOK IT BACK TO DEALER AND WAS TOLD THEY COULDN'T FIX IT. FINALLY, THEY ADMITTED THAT HE CVT TRANSMISSION IS THE PROBLEM, BUT THEY WON'T FIX IT. CHRYSLER NEEDS TO STEP UP THEIR CUSTOMER SERVICE AND FIX THEIR POORLY DESIGNED VEHICLES. BUT THEY ARE UNWILLING TO WORK WITH THE CUSTOMER. THE VEHICLE RESALE VALUE IS IN THE TANK BECAUSE OF THIS PROBLEM. THIS IS A VERY DANGEROUS SITUATION FOR ANY BODY DRIVING THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567224February 27, 2014
UNKNOWN OR OTHER
THE RIGHT REAR CROSS MEMBER AND TRAILING ARMS FELL DOWN WHILE DRIVING, CAUSING OVER $2500 IN DAMAGE. LUCKILY I WAS GOING SLOWLY ENOUGH BECAUSE SOMEONE COULD HAVE BEEN SERIOUSLY HURT. I WAS WITHOUT MY CAR FOR OVER A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566321February 27, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 JEEP PATRIOT. THE CONTACT STATED THAT THE FUEL TANK FAILED TO ACCEPT FUEL. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE CHECK VALVE HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE. UPDATED 03/25/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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