Jeep Patriot Complaints

3,365 consumer complaints on file.

#10599145June 18, 2014
ELECTRICAL SYSTEM
SMELLED BURNING PLASTIC . . . FAINT AT FIRST, BUT KEPT GETTING STRONGER. PULLED OVER TO FIND THE PROBLEM AND SAW FLAMES COMING OUT OF THE SPEAKER IN THE LEFT REAR DOOR. HALF OF THE SPEAKER COVER WAS TOTALLY BURNED AWAY. POURED WATER ON THE FIRE TO PUT IT OUT. ALSO POURED WATER THROUGH WINDOW DOWN BEHIND THE DOOR PANEL TO MAKE SURE ANY FLAMES/SPARKS THAT WEREN'T VISIBLE WOULD BE EXTINGUISHED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10599164June 18, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED AND DECELERATED INTERMITTENTLY. THE CONTACT ALSO MENTIONED THAT THE ENGINE OVERHEATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598760June 17, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL * THE CONTACT OWNS A 2010 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT PASSENGER SIDE TIRE PRESSURE SENSOR SANK INTO THE TIRE CAUSING THE TIRE TO DEFLATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE METAL COLLAR AROUND THE SENSOR CORRODED AND FRACTURED CAUSING THE FAILURE. AS A RESULT, THE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 80,000. UPDATED 08/19/14*LJ UPDATED 08/23/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598618June 16, 2014
ENGINE, VEHICLE SPEED CONTROL
WHILE ON THE INTERSTATE, I WAS IN THE FAST LANE ATTEMPTING TO PASS ANOTHER VEHICLE WHEN I STARTED TO HEAR THIS STRANGE NOISE AND I BEGAN TO LOSE ACCELERATION AND THE TRANSMISSION LIGHT WITH THE CIRCLE AROUND IT CAME ON. IT WAS A VERY SCARY THING BECAUSE I HAD A CAR BEHIND ME THAT WAS VERY CLOSE. I WAS ABLE TO PULL OVER TO THE SHOULDER. I PULLED OUT MY OWNERS MANUAL TO SEE WHAT WAS GOING ON. I FOLLOWED THE INSTRUCTIONS BY PUTTING IT IN NEUTRAL AND IDLING IT FOR A FEW MINUTES. IT EVENTUALLY STOPPED MAKING THAT NOISE AND THE LIGHT WENT OUT AND I STARTED OUT ON MY WAY AGAIN. I STILL HAD A 2 HOUR DRIVE LEFT ON MY TRIP AND I WAS SCARED IT WOULD HAPPEN AGAIN BEFORE I COULD GET HOME. I TOOK IT TO MY LOCAL JEEP DEALERSHIP THIS MORNING AND BASICALLY WAS TOLD THERE WERE NO SENSORS LIGHTING UP AND THEY COULDN'T FIX THE PROBLEM IF THEY COULDN'T REPLICATE IT. SO I'M LEFT WITH A CAR THAT I CAN'T TRUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598274June 14, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE ON THE MOUNTAINOUS INTERSTATE WE LOST OUR ACCELERATION AND DIDN'T KNOW WHY. WE WERE IN A DANGEROUS LOCATION JUST BEGINNING TO CROSS A BRIDGE AND WE PULLED OFF THE ROAD AS FAR AS WE COULD. WE DID KNOW THAT STOPPING ON THE BRIDGE WAS A VERY DANGEROUS LOCATION. AT THIS POINT I WAS SHAKING AND VERY SCARED. AFTER A FEW MINUTES, I PUT THE VEHICLE IN 1ST GEAR, AND WE ACTUALLY MOVED. AT THIS POINT I WAS JUST TRYING TO GET US PAST THE BRIDGE TO A SAFER LOCATION. BUT AS I WENT FROM 1 GEAR TO ANOTHER, WE WERE SLOWLY GAINING MOMENTUM, SO I KEPT GOING. THEN JUNE 9, 2014 WE LOST ACCELERATION WHILE TRAVELING ON THE INTERSTATE AGAIN GOING THROUGH MOUNTAINOUS ROADS IN NM. WE WERE ABLE TO MOVE SLOWLY TILL WE GOT TO AN OFF RAMP AND PULLED INTO A GAS STATION. I FIGURED MY FLUID LEVELS WERE GOOD DUE TO JUST HAVING A $300 SERVICE PERFORMED WITH OIL, ETC. 2 WEEKS PRIOR JUST BEFORE LEAVING ON VACATION. I THEN PULLED OUT THE OWNERS MANUAL TO SEE JUST WHAT THAT LIGHT WAS FOR. IT WAS THE TRANSMISSION FLUID OVERHEATING DUE TO THE MOUNTAINOUS TERRAIN WE WERE IN. I HAD NEVER HEARD OF THAT BEFORE, SO I CALLED THE DEALERSHIP SERVICE AREA AT JEEP IN W. BELL RD IN PEORIA, AZ. THE GENTLEMAN I TALKED TO HAD NO GOOD ANSWERS FOR ME. THEN HE MENTIONED THAT THE CERTAIN TYPE OF TRANSMISSION THAT WAS IN THE JEEP PATRIOT CAN OVERHEAT. WE JUST NEEDED TO FOLLOW THE INSTRUCTIONS IN THE MANUAL AND SIT IN NEUTRAL TILL THE TEMPERATURE DROPPED. THE VEHICLE LOSES ACCELERATION AS A PROTECTION FOR THE TRANSMISSION SO IT DOESN'T OVERHEAT AND CAUSE DAMAGE. WELL, THEN... WHAT ABOUT TO THE OCCUPANTS THAT ARE IN THE VEHICLE BEING SUDDENLY STRANDED IN VERY UNSAFE LOCATIONS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598053June 13, 2014
ENGINE
MFG AND DEALER INDICATE THAT ALL JEEP PATRIOTS HAVE TRANSMISSION METERING/SENSORING SYSTEM THAT FAILS AND THAT THEY DON'T KNOW HOW TO FIX THE THE DEFECTIVE COMPONENTS. THEY SAY THEY'RE NOT ISSUING A SAFETY RECALL BECAUSE THERE HAVEN'T BEEN ENOUGH CRASHES OR FATALITIES. WHEN THE TRANSMISSION LIGHT GOES ON, THE VEHICLE WILL SLOW DOWN SWIFTLY (EX 70MPH TO 20MPH OR FULL STOP) AND THIS IMPACTS VEHICLE SAFETY - PUTTING SAFETY AND LIVES OF THOUSANDS OF JEEP DRIVERS AT RISK, ALONG WITH PASSENGER AND THEIR FAMILIES. ALL MFG AND DEALER TRY TO DO IS COLLECT DIAGNOSTIC TESTING FEE FOR VEHICLE DEFECTS THEY'RE AWARE OF AND HAVE NO FIX FOR. BASICALLY, THEY'RE WILLING TO COLLECT MONEY AND LET PEOPLE CRASH OR DIE. I WAS LAST AFFECTED ON MAY 31, 2014 AND WAS LEFT STRANDED ON THE I-10 IN AZ AT 115 DEGREES IN THE DESERT. I HAVE TO STEER OFF HIGHWAY TO AVOID TRUCKS CRASHING INTO ME. I SUFFERED HEAT EXHAUSTION AND CAN'T DRIVE THE VEHICLE ANYMORE DUE TO SAFETY, STRESS, AND ANXIETY. JIM CLICK DEALERSHIP AND THEIR MFG CUSTOMER CARE MGR STILL TRY TO COLLECT MONEY FOR DIAGNOSTIC TESTING, BUT FULLY ACKNOWLEDGE THAT THIS IS A KNOWN ISSUE WITH NO FIX. I'VE DEMANDED THAT THEY RECALL THIS VEHICLE, BUT THEY REFUSE. JIM CLICK SERVICE MGR DAVID SAGERS INDICATES THAT THE MFG IS "TOYING" WITH A SENARIO WHERE THEY LOWER THE TRANSMISSION FLUID LEVELS IN THESE JEEPS, BUT THAT THEY DON'T REALLY THINK THAT WILL BE A FIX. HE SAYS OTHER MODELS ARE ALSO AFFECTED. PLEASE ISSUE A SAFETY RECALL AND IF THERE IS NO FIX, PLEASE HELP GET ME INTO A NEW VEHICLE. PREVIOUSLY, I WAS STRANDED FOR ANOTHER RECALL ISSUE - THE ACTUATOR FLOW CONTROL VALVE 36016 AND THE TECH FOUND CODE P2017 AND A FAULTY INTAKE MANIFOLD VALVE SENSOR. THIS JEEP IS A DEATH TRAP. *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10598068June 13, 2014
POWER TRAIN
THE HYDRAULIC CLUTCH SYSTEM FAILED THUS RESULTING IN THE INABILITY TO DISENGAGE THE TRANSMISSION WITHOUT TURNING THE KEY OF WITCH RESULTS IN A WHOLE OTHER REALM OF ISSUES. UPON INSPECTION THERE IS NO SEPARATE RESERVOIR FOR THE CLUTCH IT IS CONNECTED TO THE BRAKE MASTER CYLINDER SO POTENTIALLY THE CLUTCH SYSTEM COULD FAIL AND LEAVE YOU NO WAY TO DISENGAGE THE TRANSMISSION AND ALSO NO WAY TO STOP. AFTER DOING SOME ONLINE RESEARCH THIS IS A COMMON COMPLAINT FOR OWNERS WITH A MANUAL TRANSMISSION IN THIS DESIGN PLATFORM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597124June 9, 2014
ENGINE
WAS DRIVING OUT OF A PARKING LOT SUNDAY AFTERNOON. CAR WAS RUNNING WITH NO PROBLEMS AND SUDDENLY ENGINE COMPLETELY SHUT OFF WITHOUT WARNING. ELECTRONICS WERE STILL RUNNING. TRIED TO TURN ENGINE BACK ON, ENGINE ATTEMPTED TO CRANK BUT DID NOT SUCCESSFULLY TURN ON. TRIED TWICE WITH NO SUCCESS. WAITED 10 MINUTES AND IT TURNED ON WITH NO PROBLEM. DROVE DOWN A LITTLE FURTHER AND IT STALLED AGAIN, WITH ELECTRONICS STILL ON. MANAGED TO TURN ENGINE BACK ON RIGHT AWAY, BUT I WAS TOO WORRIED TO DRIVE IT. TOWED IT BACK HOME. CODE P0335 WAS INDICATED WHEN SCANNED. RESEARCHED ONLINE AND DISCOVERED ENGINES OF 2011 JEEP PATRIOT TEND TO STALL WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597264June 9, 2014
VEHICLE SPEED CONTROL
DRIVING ON HIGHWAY DOING 55 MPH. CAR STALLS AND LIGHTS COME ON AND CAN'T GO NOT THAN 25 MPH THIS HAPPENED NUMEROUS TIMES THANK GOD NOBODY DIRECTLY BEHIND ME AND I WAS IN RIGHT LANE WITH LANE TO PULL OVER OR COULD HAVE HAD A DEADLY ACCIDENT. JEEP SEEMS NOT TO CARE UNTIL IT'S TOO LATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596942June 8, 2014
SUSPENSION
WENT TO GO LOOK FOR NEW TIRES AND WAS TOLD BOTH LOWER BALL JOINTS WERE BAD. RIGHT SIDE WAS WORSE AND NOT TO DRIVE BEFORE GETTING IT FIXED; IT WAS THAT BAD. IN MY 45 YEARS OF DRIVING I HAVE NEVER HAD BALL JOINT GO THIS EARLY. BALL JOINTS WENT OUT BEFORE MY FIRST SET OF TIRES. THERE HAS GOT TO BE A SERIOUS PROBLEM FOR THIS TO HAPPEN. IT SEEMS I'M NOT THE ONLY JEEP OWNER WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596594June 6, 2014
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING . THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, IT OCCURRED TWICE IN ONE DAY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER ADVISED THE DEALER TO UPDATE THE TRANSMISSION CONTROL AND POWER TRAIN MODULE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,001. UPDATED 08/28/14*LJ UPDATED 09/4/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596754June 6, 2014
STRUCTURE, EXTERIOR LIGHTING
AFTER SNOW MELTS OR HEAVY RAIN THE REAR DOME LIGHT FILLS WITH WATER & LEAKS ON TO FLOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596251June 4, 2014
ENGINE, FUEL SYSTEM, GASOLINE
WHILE TRAVELING APPROXIMATELY 3 HRS AT HIGHWAY SPEED, WITH THE CRUISE CONTROL ON AND IN 108 DEGREE WEATHER, THE MOTOR SHUT DOWN. IF FELT AS IF THE VEHICLE RAN OUT OF FUEL. NO LIGHTS, NO WARNINGS, AND OVER 1/4 TANK OF FUEL. AFTER STOPPING ON THE SHOULDER THE MOTOR WOULD TURN OVER, BUT NOT START, MADE ME THINK THAT THE FUEL PUMP WAS BAD. 5 MINUTES LATER IT STARTED, BUT WHEN THE THROTTLE WAS PRESSED IT DIED AGAIN. ANOTHER 15 MINUTES OF SITTING THE VEHICLE STARTED, BUT FELT "SLUGGISH". I STARTED MOVING SLOWLY DOWN THE SHOULDER, AND THE VEHICLE BEGAN TO RESPOND NORMALLY, AND FINISHED THE LAST HOUR OF THE DRIVE WITHOUT INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596164June 4, 2014
FUEL SYSTEM, GASOLINE
ENGINE LIGHT CAME ON,FUEL TANK WOULD NOT ALLOW A STEADY FLOW OF GASOLINE FROM GASOLINE PUMP TO GAS TANK, IN OTHER WORDS THE GAS NOZZLE KEPT SHUTTING OFF AS THOUGHT THE TANK WERE FULL. THE CAR GASOLINE TANK WOULD ALLOW 2/10 OF A GALLON TO GO IN THEN SHUT OFF. WE HAD TO / HAVE TO (SAME PROBLEM NOW OCCURRING) REPEATEDLY DO THE LATTER TO FILL OUR TANK. THE FIRST TIME WE PAID OUT $400 WITH THE REPAIR SHOP REPLACING ONE OF THE TWO FUEL PUMPS. WE UNDERSTAND THERE IS A FUEL HOSE IN THE TANK OF THIS YEAR PATRIOT THAT HAD A RECALL AND WE WERE NEVER TOLD OR NOTIFIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594725May 29, 2014
STEERING, SUSPENSION
SEVERE VIBRATION IN THE STEERING. RIGHT AND LEFT LOWER CONTROL ARMS BAD AND HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594726May 29, 2014
STEERING
THE LEFT TIE ROD IS BAD AND HAS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593950May 25, 2014
ENGINE, ELECTRICAL SYSTEM
I STOPPED AT A CONVENIENT STORE ON MY WAY HOME FROM WORK PRIOR TO THIS MY RADIO CONTINUE TO TURN OFF AND ON. WHEN I WENT TO START MY JEEP BACK UP IT WOULD NOT START AND WAS SMOKING. I HAD IT PULLED TO THE DEALERSHIP THE NEXT DAY AND THEY TOLD ME THAT THE STARTER WIRE HAD CAUGHT AFIRE AND FRIED THE STARTER AND POSSIBLE THE FUSE BOX. HAD I NOT STOPPED AND CONTINUE TO DRIVE THE OTHER 15 MILES HOME I WOULD PROBABLY BE DEAD. THE CAR WOULD HAVE STALLED ON THE HIGHWAY IN A CONSTRUCTION ZONE WHERE THERE WOULD HAVE BEEN NO PLACE FOR ME TO PULL OFF THE HIGHWAY AND WITH NO LIGHT ANY OTHER CAR TRAVELING THE HIGHWAY COULD HAVE HIT ME AND WITH ME AT A STANDSTILL AND THE SPEED LIMIT 50 IN THE CONSTRUCTION AREA I WOULD POSSIBLY BEEN KILLED OR HURT SEVERELY. THERE WAS NO WARNING JUST THAT THE RADIO WOULD CUT OFF AND ON. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10593878May 24, 2014
POWER TRAIN
ANY TIME I TAKE A LONG TRIP (1HR +) OR I'M IN HEAVY TRAFFIC MY TRANSMISSION LIGHT COMES ON ACCOMPANIED WITH A WHINING NOISE AND LOSS OF POWER. I LIVE IN PHOENIX, ARIZONA, SO TEMPS IN THE SUMMER ARE EXTREMELY HIGH. MY WIFE WAS HEADING TO FLAGSTAFF ONE DAY IN MID AUGUST SHE LOST POWER TO OUR PATRIOT AND COULDN'T GO OVER 40MPH. SHE WAS STUCK IN 115 DEGREE HEAT FOR OVER ONE HOUR WAITING FOR THE VEHICLE TO COOL DOWN. SHE HAD TO REPEAT THIS THREE DIFFERENT TIME UNTIL SHE MADE IT TO HER DESTINATION. I ALMOST WAS REAR ENDED WHEN I LOST POWER IN THE CITY TRYING TO GET OFF THE ROAD. CREATES DANGEROUS DRIVING CONDITIONS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593408May 22, 2014
ELECTRICAL SYSTEM
HAD DRIVEN APPROXIMATELY 8 MILES AND WAS ON DOWNWARD SLOPE WHEN VEHICLE SHUT OFF. WAS ABLE TO CRANK IT THEN WAS DRIVING IT THE 8 MILES BACK HOME WHEN IT SHUT OFF AGAIN, THIS TIME ON A FLAT ROADWAY. WAS UNABLE TO CRANK IT THIS TIME AFTER SEVERAL ATTEMPTS AND 45 MINUTES. WHEN THIS HAPPENED, VEHICLE COMPLETELY STOPPED AND LOST POWER STEERING. HAD IT TOWED TO DEALERSHIP AND THEY WERE UNABLE TO DETERMINE WHAT HAD HAPPENED AND VEHICLE CRANKED FOR THEM. NO ERRORS ON THE COMPUTER. AFTER TESTING IT AND DRIVING IT 13 MILES, NO DETERMINATION MADE ON WHAT CAUSED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592371May 19, 2014
SERVICE BRAKES, SUSPENSION
BROUGHT MY VEHICLE FOR BRAKES AND INSPECTION AND RECEIVED A CALL FROM THE GARAGE SAYING I NEEDED TO REPLACE ALL 4 BALL JOINTS. THEY SAID THE LEFT FRONT ONE WAS EXTREMELY LOOSE AND BARELY HANGING ON. I RESEARCHED THE WEB AND FOUND MANY INCIDENTS OF BAD BALL JOINTS ON THIS VEHICLE WITH AN EXPLANATION FROM LOCAL DEALER SHOPS THAT THERE WAS A BAD BATCH INSTALLED INITIALLY. THE REPAIRS COST ME OVER $700 BECAUSE THE 3 YEAR WARRANTY HAD RUN OUT EVEN THOUGH THE MILEAGE IS STILL WITHIN RANGE. JEEP KNOWS ITS AN ISSUE AND HASN'T RESPONDED WITH A SAFETY RECALL. ARE THEY JUST WAITING UNTIL AN ACCIDENT HAPPENS WITH DEATH RESULTING BEFORE THEY ACT? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Patriot