Jeep Patriot Complaints

3,365 consumer complaints on file.

#10592380May 19, 2014
ENGINE
WHEN DRIVING MY JEEP IN THE WARMER MONTHS, IF I TRAVEL FOR MORE THAN 30 MILES OR SO THE TRANSMISSION LIGHT COMES ON AND THEN THE VEHICLE SEIZES. THIS HAPPENS WITHOUT MUCH NOTICE AND LAST WEEK MY DAUGHTER WAS ALMOST INVOLVED IN AN ACCIDENT BECAUSE THE CAR JUST STOPPED IN THE MIDDLE OF THE ROAD. DRIVING ON THE SAN DIEGO 405 FREEWAY IS DANGEROUS ENOUGH HOWEVER; I AM GOING TO LAND UP GETTING KILLED IF THIS IS NOT TAKEN CARE OF. I HAVE CONTACTED MY DEALER AND THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT. WILL IT TAKE A CLASS ACTION SUIT BEFORE CHRYSLER DECIDES TO RECALL THIS EXTREMELY SERIOUS CONDITION??? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592139May 17, 2014
STRUCTURE:BODY
AS I WAS DRIVING HOME FROM WORK IN A THUNDERSTORM AT 2AM ON THE HIGHWAY AT 65 MILES PER HOUR, THE DOME LIGHT BEGAN POURING WATER LIKE A WATERFALL ALL OVER ME, THE RADIO, THE SHIFTER, AND MY IPHONE WHICH WAS IN THE CUP HOLDER. THE NEXT DAY I CALLED THE LOCAL DEALER TO ENACT MY 5 YEAR 50,000 MILE WARRANTY AND SCHEDULE SERVICE. I WAS INFORMED THAT THEY DO NOT HAVE ANYONE AVAILABLE TO WORK ON MY LEAK UNTIL 3 WEEKS FROM NOW. ADDITIONALLY THE SERVICE IS NOT UNDER WARRANTY AS WINDOW SEALS ARE ONLY COVERED FOR 3 YEARS 35,000 MILES. MY CONCERN IS NOT ONLY ONE OF BAD CUSTOMER SERVICE FROM JEEP'S POINT OF VIEW, BUT ALSO SAFETY AS IT IS VERY DISTRACTING TO DRIVE WHILE BEING SOAKED WITH WATER. THE WATER COULD ALSO CAUSE OTHER DAMAGES TO THE VEHICLE WHICH COULD RESULT IN A CRASH OR FIRE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588914May 16, 2014
ELECTRICAL SYSTEM
THE DAY AFTER MY JEEP WAS PURCHASED, IT WOULD NOT START. WE BROUGHT IT BACK TO THE DEALER AND WERE TOLD IT WAS THE IGNITION SWITCH. THERE WERE NO PROBLEMS WITH THE JEEP FOR ABOUT 2 YEARS, BUT THEN THE CAR STARTED SHUTTING OFF WHILE WE WERE DRIVING. IT WOULD ALWAYS A CUT BACK ON THOUGH. NOW IT WILL NOT START AT ALL. THE ALTERNATOR HAS BEEN CHANGED AND SO HAS THE BATTERY, BUT THE CAR STILL WILL NOT EVEN START WITH A JUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588939May 16, 2014
POWER TRAIN
STARTED HEARING A "WHINING" NOISE IN THE FRONT END/ENGINE AREA OF THE VEHICLE AND AFTER ABOUT 10-15 MORE MINUTES OF DRIVING, THE VEHICLE LOST ALL POWER AND CAME TO A STOP. AFTER SITTING FOR A WHILE, IT WOULD START BACK UP AND RUN JUST LONG ENOUGH TO GET IT TO A TECHNICIANS SHOP. TECHNICIAN RAN SOME TESTS AND FOUND OUT THAT THE CVT TRANSMISSION WAS FAILING BECAUSE THERE WERE METALLIC PARTS IN THE TRANSMISSION FLUID. AFTER DOING RESEARCH, I FOUND OUT THAT THIS IS, AND HAS BEEN A RECURRING PROBLEM WITH THIS VEHICLE/POWERTRAIN AND YET JEEP DOES NOTHING ABOUT THIS. I AM OUT $4000.00 BECAUSE I HAVE TO REPLACE A TRANSMISSION AT 80K MILES!! RIDICULOUS!! TRANSMISSIONS SHOULD LAST WAY LONGER THAN THAT AND DUE TO THE FACT THAT THERE ARE THOUSANDS OF OTHERS WHO HAVE HAD THE SAME EXPERIENCE WITH THESE CVT TRANSMISSIONS, THIS WAS NOT A "FLUKE" OCCURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587635May 10, 2014
POWER TRAIN
VEHICLE WAS RUNNING FINE, GOT OFF THE HIGHWAY TO A STOP LIGHT. WHEN I HIT THE ACCELERATOR, VEHICLE SHOOK, THEN BEGAN MOVING AT A SPEED OF 1 MPH... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586989May 7, 2014
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
DRIVER'S POWER DOOR LOCK STOPPED FUNCTIONING. IT IS SOLELY THE DRIVER'S DOOR. ALL OTHER POWER DOOR LOCKS FUNCTION APPROPRIATELY. THE DRIVER'S DOOR LOCK DOES NOT AUTOMATICALLY LOCK WHEN THE MINIMUM THRESHOLD SPEED IS REACHED. IT ALSO DOES NOT AUTOMATICALLY LOCK/UNLOCK WITH A KEY FOB. POWER DOOR LOCKS WERE CREATED TO ENHANCE DRIVER SAFETY, SO THE FACT THAT THIS STOPPED FUNCTIONING ON A VEHICLE LESS THAN 3 YEARS OLD IS PARTICULARLY CONCERNING. A SEARCH OF WEB SITES SUGGESTS THIS IS A KNOWN ISSUE WITH THESE JEEPS, BUT THE DEALER REPORTS NO RECALLS NOR SERVICE BULLETINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586486May 5, 2014
ENGINE, POWER TRAIN
WHILE DRIVING MY 2012 JEEP PATRIOT SPORT 4X4 DOWN THE AUTOBAHN AT AROUND 120KM(74 MPH) MY JEEP STARTED MAKING A DEEP WHIRLING/HUMMING SOUND. WHILE ACCELERATING IT IS A LOW DEEP SOUNDING WHIRLING/HUMMING SOUND, WHILE DECELERATING THE WHIRLING/HUMMING SOUND BECOMES LOUDER DEEP SOUNDING WHIRLING/HUMMING. I TRIED CALLING THE JEEP DEALERSHIP HERE IN GERMANY BUT WAS BASICALLY TOLD THEY COULD NOT BE OF ANY HELP DO TO MY JEEP BEING AMERICAN SPEC. ALSO, I FIND IT ABSURD THAT MY JEEP HAS RECALLS AND I WAS NEVER INFORMED AND OF COURSE I'VE BEEN TOLD THAT I CANNOT GET THEM FIXED OVER HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586589May 5, 2014
POWER TRAIN
ON A RETURN TRIP BACK HOME ON THE INTERSTATE, THE TRANSMISSION STARTED MAKING A "WHINING" NOISE. ALMOST SOUNDS LIKE A VACUUM LINE IS LOOSE, OR HAS COME OFF. ONLY HAPPENS ON ACCELERATION OR DECELERATION. STILL SHIFTS PROPERLY AND SMOOTHLY, BUT NOW MAKES NOISE. SEVERAL DAYS LATER, AND THE NOISE IS STILL THERE, BUT NO LOSS IN SPEED, MPG, OR SHIFTING QUALITY. AS LONG AS YOU KEEP A CONSTANT SPEED, THE NOISE ISN'T THERE, BUT IT APPEARS ON ACCELERATION AND DECELERATION. VERY PERPLEXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586633May 5, 2014
STRUCTURE:BODY
DRIVING AT 70 MPH, INTERSTATE 57, NEAR MARION, ILLINOIS. DRIVER ALERTED BY PASSING VEHICLE. DRIVER IMMEDIATELY PULLED OFF THE HIGHWAY ONTO SHOULDER WHEN DRIVER SAW FLAMES COMING FROM REAR OF VEHICLE. WHEN STOPPED, ALL PEOPLE EXITED VEHICLE. DRIVER AND NAVIGATOR IMMEDIATELY BEGAN TRYING TO PUT OUT FLAMES COMING FROM REAR HATCH AREA. WITH THE AID OF SEVERAL PASSING MOTORISTS, FLAMES WERE NEARLY PUT OUT BY THE TIME THE FIRE DEPARTMENT ARRIVED ON SCENE. POLICE WERE IMMEDIATELY THERE, BEFORE FIRE DEPARTMENT. LOST MOST OF THE CLOTHING AND CAMPING EQUIPMENT THAT WERE RIDING IN THE PLASTIC STORAGE CONTAINERS IN THE BUMPER-MOUNTED HITCH CARRIER. WHEN WE FIRST STOPPED, FLAMES WERE SHOOTING OUT AND MELTING PLASTIC BODY PANELS AND PLASTIC BUMPER PARTS, AND PLASTIC REAR WIPER PARTS, AND PLASTIC STORAGE CONTAINERS IN THE HITCH CARRIER. STANDING BEHIND VEHICLE, FLAMES SEEMED TO ORIGINATE FROM THE LOWER RIGHT HAND BUMPER AREA, AND SPREAD RAPIDLY UP AND OVER THE REAR OF THE VEHICLE, SMOKING AND MELTING EVERYTHING PLASTIC. DRIVER & NAVIGATOR SUFFERED MINOR BURNS ON HANDS OF THE KIND CAUSED FROM VARIOUS MELTING PLASTICS. BY SOME MIRACLE, THE GAS TANK DID NOT EXPLODE. DAMAGE SEEMED EXTENSIVE BUT CONFINED TO REAR 1/4 OF VEHICLE. VEHICLE WAS DRIVABLE, BUT DEEMED UNSAFE TO MOVE UNDER IT'S OWN POWER. SO UP ON A TOW VEHICLE TO A REPAIR FACILITY IT WENT. AT THIS WRITING, DAMAGE ASSESSMENT/REPAIR IS TAKING PLACE. OUTCOME UNKNOWN, BUT PROBABLY GRIM. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10586951May 4, 2014
ENGINE AND ENGINE COOLING, POWER TRAIN
WAS TRAVELING ON THE HIGHWAY AT APPROXIMATELY 45 MPH, GLANCED AT THE PASSENGER SIDE MIRROR AND NOTICED GREY SMOKE COMING FROM THE BACK OF THE VEHICLE WITHIN A FEW SECONDS THE "CHECK ENGINE" LIGHT CAME ON. I STOPPED AT A TRAFFIC LIGHT BEFORE A SAFE PULL OVER SPOT WAS AVAILABLE. ONCE LIGHT CHANGED TO GREEN, VEHICLE WOULD BARLEY MOVE EVEN WITH INCREASED THROTTLE PRESSURE. GOT THE VEHICLE TO A SAFE SPOT OFF THE HIGHWAY. NOTICED A LOT OF TRANSMISSION FLUID FLOWING FROM UNDER THE VEHICLE. HAD TO HAVE VEHICLE TOWED TO DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584859May 1, 2014
SUSPENSION, TIRES
2010 JEEP PATRIOT. CONSUMER WRITES IN REGARDS TO FRONT TIRES CONTROL ARM FAILURE. *SMD THE CONSUMER STATED DURING A ROUTINE MAINTENANCE, HE WAS INFORMED THE TIRES WERE SEVERLY WORN AND THE CONTROL ARMS WERE CATASTROPHICALLY FAILING. THE TIRES WERE REPLACED, DUE TO THE FAILURE OF THE CONTROL ARMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585550April 29, 2014
STRUCTURE
5 MONTHS AGO THERE WAS WATER LEAKING FROM REAR DOME LIGHT AND HEADLINER. I TOOK IT TO THE DEALERSHIP. THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND SAID IT WAS PROBABLY THE SUN ROOF SEAL. SO I REPLACED THAT AT $241.00. IT HAPPENED AGAIN AND WORSE. THEY ARE STILL UNABLE TO DUPLICATE THE PROBLEM. THE DEALERSHIP WANTS TO PULL THE HEADLINER TO "LOOK" FOR THE PROBLEM AT A $500.00 COST TO ME. IF THIS IS A COMMON ISSUE WITH JEEP PATRIOTS...WHY ARE THEY DOING NOTHING TO ASSIST THE CUSTOMER? THIS IS NOTHING I HAVE DONE TO CAUSE THE PROBLEM. WHAT EVER HAPPENED TO GOOD OLD CUSTOMER SERVICE WITH A PRODUCT THAT IS DEFECTIVE? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585257April 28, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
MY DAUGHTER CALLED AND SAID ALL OF HER LIGHTS WERE OUT BOTH INSIDE AND OUTSIDE JEEP. WINDSHIELD WIPERS DID NOT WORK. BASICALLY EVERYTHING STOPPED WORKING. SHE WAS ABLE TO START IT AND I TOLD HER TO TAKE IT TO THE JEEP DEALER IN CHRISTIANBURG VA. THEY CHECKED IT OUT AND TOLD HER THE CONTROL ARM FOR THE SIGNALS LIGHTS WAS BROKEN BUT COULD NOT GET A NEW ONE UNTIL MONDAY, THIS WAS FRIDAY NIGHT. I TOLD HER TO COME HOME VERY SLOWLY BECAUSE IT WAS RAINING. SHE MADE IT HOME SAFELY, I CHECKED SEVERAL JEEP FORUMS AND FOUND OUT IF YOU DISCONNECT THE BATTERY AND LET THE COMPUTER REBOOT IT WOULD FIX THE PROBLEM. SURE ENOUGH IT DID AND SAVED ME HUNDREDS OF DOLLARS.EVERYONE SHOULD KNOW THIS TO KEEP FROM GETTING INTO TROUBLE ON THE HWY. I HAVE QUESTIONED THE DEALER IN RICHMOND ABOUT BUT THEY SAY THEY HAVE NEVER HEARD ANYTHING ABOUT IT. THE PROBLEM IS THERE AND SOME PEOPLE KNOW BECAUSE THEY TOLD ME HOW TO SOLVE THE ISSUE. PLEASE LET EVERYONE KNOW ABOUT THIS ISSUE BOTH FOR SAFETY AND WASTED MONEY AT A DEALER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584359April 23, 2014
ELECTRICAL SYSTEM
WE HAVE HAD SEVERAL INCIDENTS WITH THIS VEHICLE SINCE A ROUTINE SERVICE AND UNKNOWN RECALL WAS PERFORMED IN AUGUST OF 2013. USING ONLY AUTHORIZED JEEP DEALERS TO EVALUATE THERE SEEMED TO BE NO PROBLEM WITH THE VEHICLE. MY DAUGHTER WAS ROUTINELY DRIVING THIS VEHICLE AND IT BURST INTO FLAMES AND WITH THE ASSISTANCE OF 3 FIRE TRUCKS AND 3 SHERIFF CARS THE FLAMES WERE EXTINGUISHED. FORTUNATELY SHE IS NOT INJURED BUT THE CAR IS TOTALED. IN MY OPINION, THIS IS A HIGHLY UNUSUAL SITUATION AND MY SUSPICIONS IS THAT SOMETHING IS WRONG WITH THIS VEHICLE. I HOPE THAT SOME ONE ELSE DOES NOT HAVE TO EXPERIENCE THIS TRAUMA I WISH THAT I COULD SEND A PICTURE WITH THIS REPLY. THE CAR IS AT A JEEP DEALER IN SAINT AUGISTINE FLORIDA. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10584446April 23, 2014
ENGINE, POWER TRAIN
I LIVE AND DRIVE IN THE NEW YORK AREA. OFTEN WHEN I GO ON DRIVES OF 20 MILES OR MORE IN THE SUMMERTIME MONTHS, AND IT COULD BE ANYWHERE BETWEEN 70 TO 90 DEGREES FAHRENHEIT OUTSIDE, THE 2008 JEEP PATRIOT BECOMES A DANGEROUS VEHICLE TO DRIVE. WHEN TRAVELING WITH THIS VEHICLE ON A FREEWAY OR INTERSTATE AT A LEGALLY HIGH RATE OF SPEED, THE VEHICLE OFTEN EXPERIENCES SOME MALFUNCTION THAT CAUSES A SHUT DOWN. THE VEHICLE AUTOMATICALLY REDUCES ITS SPEED TO BELOW 30 MPH WITHOUT ANY WARNING OR SIGN OF STRESS. IMAGINE DRIVING DOWN I-95 WITH HUGE TRUCKS BEHIND YOU AND THE VEHICLE SUDDENLY STOPS RESPONDING TO THE ACCELERATOR BUT RATHER AUTOMATICALLY SLOWS AND THERE IS NOTHING I (OR ANYONE) CAN DO TO PREVENT IT BECAUSE THERE IS NO WARNING. MY FIRST INSTINCT IS TO GET TO THE SIDE OF THE ROAD AS QUICKLY AS POSSIBLE SO I DON'T GET REAR ENDED FROM LARGE TRUCKS, BUT SOMETIMES THIS OCCURS WHERE THERE IS NO PLACE TO PULL OVER. IT IS EXTREMELY DANGEROUS. THIS HAS HAPPENED TO ME AT LEAST 10 TIMES SINCE I BOUGHT THE JEEP IN SEPTEMBER OF 2008. I AM FEARFUL TO DRIVE THE JEEP LONG DISTANCES ON WARM DAYS, ESPECIALLY ON HIGHWAYS. THERE IS NO INDICATION THAT THE JEEP IS GOING TO SHUT DOWN FROM WHAT IS APPARENTLY AN OVERHEATED TRANSMISSION BECAUSE THE "TRANSMISSION TEMPERATURE WARNING LIGHT" ILLUMINATES AT THE SAME TIME THE VEHICLE BEGINS AUTOMATICALLY SLOWING DOWN. FURTHER, THE MECHANICS I HAVE BROUGHT THE CAR TO DO NO??T UNDERSTAND WHY IT HAPPENS. I HAVE RESEARCHED THIS ISSUE ON THE WEB AND LEARNED THAT THERE ARE HUNDREDS IF NOT THOUSANDS OF OTHER JEEP OWNERS WHO HAVE EXPERIENCED THE SAME ISSUE. THIS VEHICLE SHOULD BE RECALLED AS IT PROVES A DANGEROUS HAZARD TO THE OCCUPANTS OF THE VEHICLE AS WELL AS OTHER DRIVERS ON THE ROAD, AND BECAUSE IT POSES A SERIOUS RISK TO MOTOR VEHICLE SAFETY. THE MANUFACTURER TRIES TO COVER UP THE ABOVE DANGERS OF THE CAR WITH A LINE IN ITS OWNER'S MANUAL, PAGE 174. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584289April 22, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, SHE WAS INVOLVED IN A CRASH. THE EXACT DETAILS OF THE CRASH WERE NOT AVAILABLE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10582902April 15, 2014
FUEL/PROPULSION SYSTEM
WENT AND FILLED UP MY GAS TANK (FILLED IT UP, DID NOT TOP IT OFF). WHEN I LEFT THE GAS STATION I WAS SITTING AT A STOP LIGHT AND MY ENGINE TURNED OFF (MUSIC WAS STILL PLAYING, JUST THE ENGINE HAD TURNED OFF) THIS HAPPENED FOR THE NEXT 30 MINUTES ON MY WAY HOME. THE NEXT DAY IT WAS RUNNING FINE. IF I ONLY FILL UP MY GAS TANK 1/2 WAY THERE IS NO PROBLEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578642April 9, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
WHEN THE WEATHER TURNED COLD THE TIRE SENSOR LIGHT CAME ON. I ASKED AT THE DEALERSHIP ABOUT IT AND THEY SAID IT IS SO COLD OUT THAT YOU LOSE A BIT OF PRESSURE AND ONCE THE WEATHER TURNS WARM THE LIGHT WILL TURN OFF. THE WEATHER IS NOW IN THE 50-60 DEGREE RANGE AND I JUST HAD AN OIL CHANGE WITH TIRE PRESSURE CHECKED AND THE LIGHT IS STILL ON. I DO NOT WANT TO PAY A LOT OF MONEY TO GET THIS FIXED BECAUSE NOW I THINK IT IS A BAD SENSOR. THIS IS VERY DANGEROUS BECAUSE IF I IGNORE IT AND THERE IS A REAL PROBLEM I COULD GET INTO AN ACCIDENT BECAUSE OF LOW TIRE PRESSURE WHICH COULD RESULT IN SEVERE INJURY OR DEATH AND THAT WOULD FOLLOW A MAJOR LAWSUIT BECAUSE WE HAVE BEEN DEALING WITH THIS PROBLEM FOR A FEW MONTHS NOW AND I NOTICE THAT OTHERS HAVE EXPERIENCED THIS SAME PROBLEM. PLEASE A RECALL FOR THIS PROBLEM BEFORE SOMEONE GETS INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577935April 7, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED WHILE DRIVING 65 MPH THE TRANSMISSION IN THE GEARS WOULD NOT ENGAGE. THE OIL LIGHT ILLUMINATED BRIEFLY AND THE VEHICLE DECELERATED TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,136. THE CURRENT MILEAGE WAS 9,136.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577986April 7, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING, STRUCTURE
I TOOK THE JEEP IN FOR A OIL CHANGE. WHILE IT WAS UP IN THE AIR THE MECHANIC WAS ABLE TO SHOW ME THAT THE ENGINE CRADLE WAS BADLY RUSTED AND NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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