Jeep Liberty Complaints

8,882 consumer complaints on file.

#10836393February 16, 2016
ENGINE
AUTO MADE LOUD NOISES AND STOPPED RUNNING. WOULD NOT START. HAD TOWED TO JEEP DEALER WHO HAD IT FOR 3 MONTHS AND THEY MADE SURE THAT THE TIMING WAS FINE. REPLACED CAM AND CRANK SENSOR. STILL WOULDN'T START. THEY FINALLY CALLED US TO HAVE THE VEHICLE TOWED BACK TO OUR HOME BECAUSE THE MANUFACTURER TOLD THEM IT WAS PROBABLY THE TIPM AND WIRING HARNESS. THEY TOLD US THE COST FOR THE PART AND TO INSTALL IT (WITH NO GUARANTEE IT WOULD FIX THE CAR) WAS $2,300 WHICH WE DON'T HAVE SO WE HAVE A VEHICLE THAT WE CAN'T EVEN START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826128February 15, 2016
SUSPENSION, UNKNOWN OR OTHER
FRONT SUSPENSION:LOWER BALL JOINT WAS REPLACED 2006 IT HAS BROKE AGAIN WHILE PULLING INTO GARAGE BUT IS OUT OF RECALL FEEL IT IS DUE TO FAULTY REPLACEMENT PARTS. SHIFT INTERLOCK CABLE AND GEAR SHIFTER: CANT REMOVE KEY FROM THE IGNITION CALLED CHRYSLER NO RECALL ISSUED FOR THIS THEY WILL NOT REPLACE EVEN THOUGH IF YOU LOOK IN THE INTERNET THERE ARE LOTS OF JEEP LIBERTY OWNERS WITH THE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836293February 15, 2016
SUSPENSION
ORIGINAL OWNER DRIVES 5000 MILES PER YEAR, ERRANDS, STAY-AT-HOME MOM, PARKED IN GARAGE DURING VEHICLES LIFE. IN DEC 2014 TOOK TO DEALER FOR TIRE ROTATION AND BALANCE. WAS TOLD BALL JOINTS BAD ON BOTH FRONT WHEELS AND UPPER CONTROL ARMS NEEDED REPLACED @ 60,000 MILES. WHEN LIBERTY WAS BRAND NEW TOOK TO DEALER FOR RECALL F-22 AND WAS THERE MAYBE 30 MINS. WAS TOLD GOOD TO GO.... VEHICLE CURRENTLY HAS 65,000 AND HAVE RECEIVED SECOND OPINION FROM REPUTABLE MECHANIC WHO STATES THE DRIVER'S SIDE IS WORSE THAN PASSENGERS AND SHOULD BE REPLACED, THAT THIS IS EITHER A "FAILED RECALL" OR PREMATURE WEAR. WITH MY MILEAGE BEING SO LITE, THIS DEFECT WOULD HAVE INITIATED LONG BEFORE IT SHOULD HAVE. THE AVERAGE MILES A PERSON DRIVES IS 12000-15000 A YR WHICH WOULD HAVE PUT THIS DEFECT OCCURRING 3 YRS AFTER INITIALLY RECALLED. THE REPLACEMENT PARTS ARE FAULTY THEMSELVES OR JEEP ISN'T BEING HONEST ABOUT THE LIFE CYCLE OF THIS RECALL. I CANNOT BELIEVE A COMPANY WOULD ALLOW PEOPLE TO DRIVE VEHICLES WITH GAS TANKS READY TO EXPLODE AND BALL JOINTS ABOUT TO COME UNGLUED ANY MOMENT....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826049February 14, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM
THIS IS A COMPLAINT ABOUT FCA'S RECALL IMPLEMENTATION. FCA SIMPLY DOES NOT GET PARTS OUT TO DEALERS TO GET THE REPAIRS DONE. I HAVE BEEN WANTING TO GET THE RECALL WORK COMPLETED ON THE CAR BUT THE DEALERS DO NOT HAVE ANY PARTS TO DO THE REPAIRS. ALL THE NOTICES DO NOT MATTER IF THE MANUFACTURERS DO NOT GET PARTS OUT TO COMPLETE REPAIRS. FINE THEM IF THEY DON'T GET PARTS OUT TO DO THE REPAIRS!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825978February 13, 2016
AIR BAGS
AIRBAG LIGHT INTERMITTENTLY COMES ON AND OFF. IT BEGINS WHEN I TURN THE CAR ON, AND MAY TURN OFF WHILE I'M DRIVING AROUND TOWN, THEN COME ON AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826001February 13, 2016
UNKNOWN OR OTHER
CARBONE DODGE, CHRYSLER, JEEP, RAM REFUSED TO SERVICE MY VEHICLES RECALL NOT ONCE, AND NOT TWICE, BUT THREE TIMES. I DROPPED MY CAR OFF AT 8AM ON 02/13/16 FOR THE RECALL REPAIR AND THEY BROUGHT IT BACK TO ME AT 5:30PM WITHOUT ANY WORK DONE TO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825770February 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROL NEEDED TO BE REPLACED BUT THE PARTS WERE NOT AVAILABLE. A RECALL NOTICE WAS LATER RECEIVED IN FEBRUARY OF 2015 FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825798February 12, 2016
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE INSTRUMENT CLUSTER WOULD SUDDENLY SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 06/29/16*LJ THE CONSUMER STATED WHEN THE INSTRUMENT PANEL FAILED, HE RAN OUT OF GAS. UPDATED 08/02/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825820February 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH AND SKIDDED ON ICE, THE VEHICLE CRASHED INTO AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10825848February 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825851February 12, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM, SUSPENSION, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 06V288000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825869February 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825678February 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/19/16*LJ UPDATED 07/25/16.*JB UPDATED 11/1/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825554February 11, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE JERKED WHILE TURNING IN THE DRIVEWAY. UPON INSPECTION, THE CONTACT NOTICED THAT THE WHEEL WAS NOT PROPERLY ATTACHED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER BALL JOINT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL POPPING NOISE. THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE BALL JOINTS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825576February 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825611February 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAG) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825653February 11, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825675February 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825299February 10, 2016
AIR BAGS
WAS SENT A RECALL NOTICE OF A DEFECT IN THE OCCUPANT RESTRAINT CONTROL MODULE.# RO / NHTSA 15V-046. I AM GETTING THE RUNAROUND BY JEEP. I HAVE MADE SEVERAL ATTEMPTS TO CONTACT THEM AND JEEP SAYS PARTS ARE NOT AVAILABLE UNTIL FURTHER NOTICE.I FEEL MY SAFETY AS WELL AS THAT OF MY FAMILY IS AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825301February 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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