Jeep Liberty Complaints

8,882 consumer complaints on file.

#11112189July 18, 2018
EQUIPMENT
A FEW WEEKS AGO I HAD FLAT TIRE. WHEN WE USED THE JACK THAT CAME WITH THE VEHICLE IT DID NOT LIVE IT HIGH ENOUGH TO PUT THE SPARE TIRE ON. IT LACKED ABOUT 3 INCHES OR SO. IF THIS HAD HAPPENED ON THE SIDE OF THE ROAD I WOULD HAVE IN A BAD SITUATION. WE PUT THE FLAT BACK ON AND AIRED IT UP USING A NEIGHBORS AIR COMPRESSOR. I SEARCHED ON THE INTERNET AND LEARNED THAT THIS PROBLEM WITH THE JACK IS NORMAL FOR THE JEEP LIBERTY. IT IS A SAFETY ISSUE AND SHOULD BE DEALT WITH. I HAVE NO PHOTOGRAPHIC EVIDENCE, BUT WOULD BE GLAD TO DEMONSTRATE TO ANYONE WHO WOULD WANT TO CHECK IT. THANKFULLY THIS ALL HAPPENED AT MY HOME. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112005July 17, 2018
SUSPENSION
HAVE ALREADY FILED A COMPLAINT. UPDATING INFORMATION. COMPLAINT #11105312. MY VEHICLE WAS MANUFACTURED 9 DAYS AFTER THE CUTOFF FOR THE 2006 RECALL # 06V288000. MY VEHICLE HAD THE FAILURE OF THE FRONT LOWER CONTROL ARM BALL JOINT. IT WAS NOT ART OF THE 2006 RECALL HOWEVER, IT IS PART OF THE CURRENT RECALL FOR THE REAR LOWER CONTROL ARM BALL JOINTS. THE ORIGINAL CUTOFF BUILD DATE WAS MARCH 15, 2006. MY VEHICLE WAS MANUFACTURED JUST 9 DAYS LATER ON MARCH 24, 2006. IT SEEMS FAR TOO MUCH A COINCIDENCE THAT MY VEHICLE HAS THE SAME REAR BALL JOINTS THAT ARE SUBJECT TO RECALL AND REPLACEMENT, WHICH CHRYSLER HAS DONE, BUT THE FRONT BALL JOINTS WERE NOT COVERED IN THE ORIGINAL RECALL. I WAS GOING 35MPH WHEN THE PART FAILED. THE FAILURE CAME WITHOUT ANY WARNING AND WAS INSTANTANEOUS. THE BALL JOINT BROKE AND INSTANTLY PIERCED THE ALLOY RIM AND DEFLATED THE TIRE. HAD I BEEN GOING 70MPH, I WOULD HAVE FLIPPED AND ROLLED INSTANTLY. FURTHERING THE ISSUE IS AS BEST I CAN DETERMINE, THE FRONT AND REAR BALL JOINTS ARE THE SAME PART. I AM REPORTING THAT SINCE MY INITIAL COMPLAINT, I FOUND OUT MY VEHICLE WAS BUILT A MERE 9 DAYS AFTER THE ORIGINAL RECALL CUTOFF DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111538July 16, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). THE DEALER (HERMISTON CHRYSLER DODGE JEEP RAM, 81143 US-395, HERMISTON, OR 97838, (855) 241-0755) STATED THAT THE PART WAS UNAVAILABLE AND WAS UNABLE TO PROVIDE A TIMEFRAME FOR WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS CONTACTED AND UNABLE TO PROVIDE A REMEDY AND PART SUPPLY DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111140July 13, 2018
SUSPENSION
I HAD TO HAVE MY FRONT SUSPENSION BALL JOINTS REPLACED. I UNDERSTAND THAT MY VECHILE WAS NOT ON THE RECALL LIST BUT IT WAS BUILT IN MARCH 2006. THEY WERE ABOUT TO FALL APART WHEN I TOOK THEM TO BE REPAIRED. I THINK THEY SHOULD BE COVERED UNDER THIS RECALL. I HEARD A NOISE AND WHEN I TOOK WHAT I THOUGHT WAS BREAKS. I WAS TOLD IT WAS LUCKY THAT THE BALL JOINTS HAD NOT FALLEN OUT. I HAD JUST GOT BACK FROM A FOUR OUT DRIVE TO THE BEACH. THANKS FOR YOUR HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110982July 12, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SOUTHERN CHRYSLER JEEP ' GREENBRIER, 1414 SOUTH MILITARY HWY, CHESAPEAKE, VA 23320, (757)424-4600) WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 347-226-19. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110693July 11, 2018
ELECTRICAL SYSTEM
3 OUT OF THE 4 WINDOW REGULATORS IN MY JEEP HAVE MECHANICALLY BROKEN INSIDE THE DOOR. THIS NEEDS TO BE ADDRESSED. IT'S NOT A CHEAP FIX FOR ME TO KEEP PAYING FOR YOUR MISTAKE. I WAS GOING TO BUY ANOTHER JEEP, BUT NOT SO SURE ANYMORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110797July 11, 2018
STRUCTURE:BODY:ROOF AND PILLARS
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 65 MPH, THE SOFT TOP DETACHED FROM THE PILLARS. THE VEHICLE WAS TAKEN TO THE DEALER (KINDLE AUTO PLAZA, 525 STONE HARBOR BLVD, CAPE MAY, NEW JERSEY 08210) WHERE THEY DETERMINED THAT THE SOFT TOP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE SOFT TOP ROOF WAS PREVIOUSLY REPAIRED AT THE DEALER (PELLEGRINO CHRYSLER JEEP, 241 GLASSBORO ROAD, WOODBURY HEIGHTS, NEW JERSEY 08097). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND COMPLAINT NUMBER: 34715617 WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110570July 10, 2018
ELECTRICAL SYSTEM
MY CAR IS POSSESSED THE HORN GOES OFF, THE LOCK CONTINUOUSLY LOCK AND UNLOCK, THE WIPERS WON'T STOP, AND THE HORN BEEPS! IT HAPPENS VERY SPARATICLY IT HASN'T HAPPENED IN MONTHS THEN IT STATRED UP AGAIN TODAY! THERE ARE MANY PEOPLE THAT ARE HAVING THIS SAME PROBLEM AND I DON'T UNDERSTAND WHY THERE ISN'T A RECALL THIS IS REDUCULOUS! IT WON'T STOP WHEN I DRIVE AND IT WON'T STOP UNLESS IT SITS FOR A WHILE OR I DISCONNECT THE BATTERY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110579July 10, 2018
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
THERE IS ONLY ONE WINDOW THAT WILL COME DOWN AND IT'S THE FRONT DRIVER SIDE, THEY ALL CAME DOWN AND WOULD NOT COME BACK UP. I REPLACED A REGULATOR IN THE RIGHT BACK WINDOW AND IT WENT AGAIN SO I JUST HAD THEM ALL PINNED UP. I'VE ALSO HAD TO REPLACE THE AC COMPRESSOR TWICE AND JUST PUT IN 07/06/2018. I HAD TO HAVE A TRANSMISSION PUT IN 3 YEARS AGO. AND NOW THE TRUCK IS JUST SHUTTING DOWN WHEN I COME TO A STOP BUT IT WILL START BACK UP. I HAD A DIAGNOSIS TEST DONE AND IT DIDN'T SHOW ANY PROBLEMS, BUT IT'S STILL SHUTTING DOWN AND I DON'T KNOW WHY. THE MECHANIC SAID IT IS PROBABLY SOMETHING ELECTRICAL OR HAS TO DO WITH THE COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110617July 10, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WELL SERVICED VEHICLE WITH 88,000 MILES. DRIVING ON A RESIDENTIAL STREET WHEN SMOKE BEGAN COMING OUT OF CLIMATE VENTS. NOTED ENGINE TEMPERATURE GAUGE AT NORMAL. STOPPED THE CAR AND TURNED OFF. FIRE NOTED UNDER THE HOOD NEAR THE WINDSHIELD. WITHIN MINUTES, THE CAR BECAME FULLY ENGULFED AND BURNED COMPLETELY BEFORE FIRE DEPARTMENT COULD ARRIVE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11110249July 9, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (PRESTIGE CHRYSLER JEEP DODGE, 6520 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149) STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110325July 9, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AT LOW SPEEDS, THE CONTROL ARM DETACHED AND PUNCTURED THE FRONT DRIVER SIDE WHEEL. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO HERBERT'S TOWN AND COUNTRY CHRYSLER DODGE JEEP RAM (1155 E BERT KOUNS INDUSTRIAL LOOP, SHREVEPORT, LA) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION); HOWEVER, THE RECALL REPAIR HAD BEEN PREVIOUSLY PERFORMED. THE TECHNICIAN STATED THAT THE FAILURE WAS DUE TO WEAR AND TEAR. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109991July 7, 2018
UNKNOWN OR OTHER
THERE IS A WHITE POWDER LIKE SUBSTANCE THAT COMES OUT OF THE AIR VENTS AND HAS AN OILY TEXTURE AND AN OVERPOWERING SMELL. IT CLOUDS THE WINDSHIELD AND OBSTRUCTS MY VISION. I CANNOT DRIVE IT DUE TO THE CLOUDING AND SMELL. THIS HAPPENS WHEN I AM DRIVING ANYWHERE, TURNING, OR STATIONARY. I DO NOT KNOW WHAT CAUSED THIS TO HAPPEN AS I HAVE NOT HAD AN ACCIDENT IN THE CAR. I CAN'T HAVE IT REPAIRED AS I CANNOT AFFORD IT. I HAVE A NICE VEHICLE, BUT CANNOT DRIVE IT IN THIS CONDITION. SO THE CAUSE IS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109901July 6, 2018
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING IN REVERSE, A LOUD GRINDING TYPE NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (TEAM ONE CHRYSLER DODGE JEEP RAM OF GADSDEN, 1149 1ST AVE, GADSDEN AL 35901) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION), BUT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109622July 5, 2018
UNKNOWN OR OTHER
THE AC SWITCH IS NOT WORKING PROPERLY AND I WAS ADVISED THAT YOUR COMPANY HAD A RECALL TO HAVE THE COMPUTER UPDATED TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109743July 5, 2018
SUSPENSION
BALL JOINT ON RIGHT FRONT LOWER CONTROL ARM BROKE WHILE DRIVING CAUSING VEHICLE TO SWERVE AND MAKE A LOUD GRINDING SOUND. TIRES HAD BEEN ROTATED A FEW WEEKS PRIOR AND THERE WAS NO NOTICEABLE WEAR OR LOOSENESS IN THE STEERING OR SUSPENSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105326July 3, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING 40 MPH, THE FRONT BALL JOINT SEPARATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BALL JOINT FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105410July 3, 2018
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT BOTH LOW BEAM HEADLIGHTS WERE INOPERABLE; HOWEVER, THE HIGH BEAMS WORKED. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER DODGE JEEP RAM OF CORPUS CHRISTI (4313 S STAPLES ST, CORPUS CHRISTI, TX 78411) WHERE IT WAS DIAGNOSED, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,257.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105416July 3, 2018
SERVICE BRAKES
FRONT AND BACK BRAKES LOCK UP. BACK DRIVER SIDE DID IT. THEN STOPPED. SMOKED FROM RUBBING. THEN QUIT. NOW TODAY JULY 3RD 18 FRONT PASSENGER LOCKED UP. SMOKED FROM HOT. PARKED IT WENT OUT LATER ALITTLE BETTER BUT THE BACK DRIVER AND FRONT PASSENGER ARE STILL HOTTER. NO LIGHTS NO WARNINGS. JUST CALIBERS NOT RELEASING GOOD. WENT OUT ON HIGHWAY YESTERDAY FINE. TODAY IN TOWN LOCKED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105233July 2, 2018
SUSPENSION
THE REAR SUSPENSION LOWER CONTROL ARM HAS BEEN RECALLED. THE FRONT NEEDS TO BE RECALLED BEFORE SOMEONE GETS KILLED. SAME PROBLEM IN THE FROM. MY BOY COULD HAVE BEEN KILLED. CREATED EXTENSIVE DAMAGE. *DT NO VIN AVAILABLE*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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