Jeep Liberty Complaints

8,882 consumer complaints on file.

#11130861September 23, 2018
STRUCTURE:BODY
THE SKYSLIDER FEATURE ON THE 2008-2012 JEEP LIBERTYS ARE A MONUMENTAL SAFETY HAZARD. I PURCHASED MY 2008 JEEP LIBERTY ON MARCH 15TH 2017. WITHIN 2 WEEKS AFTER BUYING THE SKYSLIDERS PINS BROKE AND THE SKYSLIDER FLEW BACK COVERING MY BACK WINDOW. IF I HAD NOT PULLED OVER THE SLIDER COULD HAVE COMPLETELY DETACHED AND CAUSED A MAJOR MULTI-VEHICLE COLLISION. I DISCOVERED THAT THE PINS WEAR EASILY BROKEN BECAUSE THEY ARE MADE OF PLASTIC. I AM APPALLED THAT THERE HAS NEVER BEEN A RECALL AND THE MANUFACTURER REFUSES TO CORRECT THIS, ESPECIALLY AFTER READING COUNTLESS FORUMS OF THOSE WHO HAVE HAD THE SAME EXPERIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130393September 20, 2018
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO TURN OVER TO START THE VEHICLE. THE FAILURE WAS INTERMITTENT AND OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE IGNITION SWITCH, HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130297September 20, 2018
UNKNOWN OR OTHER
SKYSLIDER - THE SKY SLIDER REAR DRIVE ASSEMBLY IS BROKEN. I AM NOT THE ONLY ONE WITH THIS PROBLEM, I KNOW MANY OTHERS THAT ARE HAVING TO DEAL WITH THIS. EVEN GOING OVER 20 MPH IT STARTS FLAPPING IN THE WIND. ALSO IT LETS WATER IN, MOSTLY WHEN IT RAINS. COME ON FIX THIS. I HAVE TO TARP MY CAR EVERY DAY JUST SO THE WATER DOESN'T GET IN AND GET MOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130269September 18, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LARRY H. MILLER COLORADO CHRYSLER JEEP (350 SOUTH HAVANA STREET, AURORA, COLORADO 80012, (855) 324-2578) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129439September 14, 2018
STRUCTURE:BODY, ENGINE
1. RUST CORROSION AROUND THE 3RD BRAKE LIGHT CAUSE BRAKE LIGHT TO FALL OUT. IT HAS TO BE HELD UP BY DUCT TAPE AND IS HILDING UP MY INSPECTION. 2. CHECK ENGINE LIGHT IS READING IMPLAUSIBLE FUEL VOLUME LEVEL. FUEL GAUGE DROPS AFTER 10 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129602September 14, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, SUSPENSION
HAVE NOT BEEN NOTIFIED OF ANY RECALLS AND WHEN I CALLED THE DEALER THEY SAID I DIDNT HAVE ANY RECALLS BUT WHEN I CHECK IN THE DATE BASE IT SAID I HAD TWO RECALLS; I WOULD LIKE TO GET NOTIFIED OF THE RECALLS BY A DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129336September 13, 2018
SUSPENSION
THIS IS REGARDING A 2006 JEEP LIBERTY. DRIVING THE JEEP ON A HIGHWAY GOING APPROX. 65-70MP, SOMETHING BROKE UNDERNEATH THE VEHICLE. THE FRONT END HAD BROKEN DOWN ALMOST TO THE GROUND, BUT WAS ABLE TO GET TO THE SIDE OF THE HIGHWAY WITHOUT CRASHING. HAD IT TOWED TO A MECHANIC. THE MECHANIC ESTIMATE REPORTED THERE IS MAJOR CORROSION IN THE BALL JOINT, THE CONTROL ARM-R&R 4WD UPPER, BOTH SIDES NEED REPLACEMENT, AXLE SHAFT CV ASSEMBLY R&R TRANSMISSION TYPE 4-WHEEL ABS BOTH SIDES. BALL JOINT-R&R 4WD LOWER, BOTH SIDES, CONTROL ARM WITH BALL JOINT-FRONT UPPER, BALL JOINT FRONT LOWER, CONSTANT VELOCITY (CV) DRIVESHAFT-FRONT LEFT NEED NEW. WAS TOLD THIS WAS NOT COVERED UNDER THE RECALL BECAUSE THE RECALL WAS FOR REAR CONTROL ARM FRACTURE (NHTSA CAMPAIGN NUMBER: 18V278000) CAUSING CORROSION IN BALL JOINT. NOT THE FRONT CONTROL ARM. EVEN THOUGH THE FRONT CONTROL ARM SEEMS TO HAVE THE SAME PROBLEM. PHOTO SUPPLIED OF CORROSION IN FRONT. HAD TWO MECHANICS ESTIMATE COST TO FIX, BUT WHEN THE RECALL WAS NOTICED ONLINE, HAD IT TOWED TO GREENWAY CHRYSLER JEEP DEALERSHIP IN ORLANDO. THEY PERFORMED DIAGNOSTICS AND SENT THE INFORMATION TO CHRYSLER CORP. TO SEE ABOUT GETTING THIS COVERED UNDER THE RECALL, BUT TOLD CHRYSLER REFUSED TO COVER THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128856September 12, 2018
UNKNOWN OR OTHER
SKY SLIDER ON 2012 JEEP LIBERTY IS UNABLE TO CLOSE AND POPS OPEN WHILE DRIVING.THIS HAPPENS AT ANY SPEED YOU ARE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129134September 12, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAWTON CHRYSLER JEEP DODGE RAM (215 SE INTERSTATE DRIVE, LAWTON, OKLAHOMA 73501, (580) 350-6000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128835September 11, 2018
AIR BAGS
MY DAUGHTER WAS RUN OFF THE ROAD IN HER JEEP LIBERTY ON A HIGHWAY GOING ABOUT 70MPH.. SHE HIT A GUARD RAIL AND ROLLED THE JEEP. THE ONLY AIR BAG THAT DEPLOYED WAS THE STEERING WHEEL ONE AND IT ONLY CAME OUT AFTER SHE STOPPED ROLLING. NONE OF THE OTHER AIRBAGS DEPLOYED!!! THANKFULLY SHE IS ONLY BRUISED ALL OVER HER BODY. HER SEATBELT IS WHAT SAVED HER. LUCKILY THAT WORKED. I HAVE CONTACTED JEEP ABOUT THIS AND HAVEN'T HEARD BACK YET.
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#11128480September 10, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
MY JEEP LIBERTY IS NOT LISTED FOR HAVING THE FOLLOW PROBLEMS ACCORDING TO THE VIN NUMBER. 1-ELECTRICAL SYSTEM 2-BRAKES - HYDRAULICS-ABS 3-TRACTION CONTROL THE JEEP BRAKE PEDAL WILL PULSATE THEN DROP TO THE FLOOR. THEN THE ABS AND TRACTION CONTROL LIGHT WILL COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128583September 10, 2018
ELECTRICAL SYSTEM
RAIN LEAKS THROUGH REAR DOOR AND TRIPS SENSORS AND ACTIVATES ALARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128256September 8, 2018
AIR BAGS
THE AIRBAGS WARNING LIGHT ITS BLINKING ON AND OFF AND I AM WORRY ABOUT THIS FOR OUR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128269September 8, 2018
POWER TRAIN
VEHICLE WILL NOT MOVE IN ANY DIRECTION EXCEPT REVERSE. WE DROVE TO A STORE AND WHEN REVERSING OUT OF PARKING SPOT, THE VEHICLE SEIZED IN REVERSE AND WOULDN'T SHIFT TO DRIVE INITIALLY. WE MANAGED TO DRIVE HOME AND PULLED INTO DRIVEWAY. WHEN WE WENT INTO REVERSE TO ADJUST VEHICLE POSITION, IT WOULDN'T MOVE WHEN WE SHIFTED TO DRIVE. WE HAD TO DRIVE CAR IN REVERSE AROUND OUR LOOP IN ORDER TO PARK CAR. WE JUST HAD TO HAVE CAR TOWED TO REPAIR SHOP AND ARE NOW WAITING TO FIND OUT COST TO REPAIR. I AM READING ABOUT NUMEROUS COMPLAINTS OVER THE COURSE OF YEARS WITH NO RECALLS ESTABLISHED OR OFFERS OF REPAIR. THIS IS UNACCEPTABLE FOR A COMPANY TO BE AWARE OF AN ONGOING ISSUE AND NOT EXTEND REPAIR SOLUTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11127996September 7, 2018
SUSPENSION
U38 NHTSA RECALL # 18V-278 NO DEALER WITHIN 100 MILES WILL HONOR THE RECALL. SAID CAN'T GET PARTS OR NOT AVAILABLE FOR SCHEDULING OR THEY DIDN'T SELL ME THE CAR. OR THEY WANT TO CHARGE FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124734September 6, 2018
STRUCTURE:BODY, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT CALLED ROUTE 46 CHRYSLER JEEP DODGE AT 973-339-7752 (LOCATED AT 1655 US-46, LITTLE FALLS, NJ) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. WHEN THE CONTACT ARRIVED AT THE DEALER, THE TECHNICIAN STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. **TR THE CONSUMER STATED HE FINALLY HAD THE PART INSTALLED ON 09/18/18. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123632August 31, 2018
AIR BAGS
ON MAY 28TH, 2018, I WAS DRIVING MY 2003 JEEP LIBERTY TO SEE A FRIEND. I HAD JUST GOTTEN OFF THE HIGHWAY WHEN MY DRIVER SIDE AIRBAG DEPLOYED SPONTANEOUSLY. FORTUNATELY I WAS ONLY GOING 10 MPH AND DID NOT SUFFER MAJOR INJURIES, BUT I WAS CUT UP AND CONCUSSED FROM THE FORCE OF THE AIRBAG. I HAD MY CAR TOWED TO ATLANTIC JEEP CHRYSLER IN EGG HARBOR TWP NJ. THEY TOLD ME I WOULD BE GIVEN A RENTAL CAR AND AN INVESTIGATION WOULD NEED TO BE DONE. I WAITED 6 WEEKS TO GET MY CAR BACK, AS THEY KEPT PUSHING ME WHEN THE INVESTIGATION WOULD FINISH. DURING THIS TIME I WAS UBERING TO MY TWO JOBS, AS THEY NEED PROVIDED A RENTAL CAR. THEY SAID CHRYSLER WOULD COVER THE RENTAL ONCE I GOT MY CAR BACK AND TO PROVIDE RECEIPTS. SEEING HOW THIS COMPANY OPERATES, I KNEW THIS WOULD NOT BE THE CASE. THEY EVENTUALLY DECIDED TO DO NOTHING ABOUT MY CAR. IT WAS A TINY CHIP THAT MADE THE AIRBAG DEPLOY (THEY ADMITTED IT WAS AN ISSUE) BUT THAT THEY WOULD ONLY REPLACE THE CHIP. I WAS LEFT WITH 2.4K IN REPAIRS TO MY CAR. THEY REFUSED TO PAY FOR ANYTHING, EVEN THOUGH IT WAS THEIR CHIP FAILURE THAT MADE THE AIRBAG GO OFF IN THE FIRST PLACE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11123470August 30, 2018
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC)
THE SKYSLIDER ROOF ON MY 2008 JEEP LIBERTY IS BROKEN AND HAS BEEN FOR YEARS. I HAD IT FIXED WHILE UNDER WARRANTY, BUT IT BROKE SEVERAL MONTHS LATER AFTER MY WARRANTY EXPIRED. NOW I HAVE BEEN QUOTED $4000.00 TO REPAIR IT AGAIN. IT CAME OFF THE TRACKS WHILE DRIVING AND STARTED FLAPPING IN THE AIR. WATER LEAKS IN THE CAR EVEN WHEN THE ROOF WORKED. THE ROOF COMES OFF THE TRACKS AND THEN BREAKS THE CABLE THAT RUNS IT. YOU CAN BE STATIONARY OR MOVING. THE SECOND ISSUE IS THE WHEEL SPEED SENSORS GO OUT FREQUENTLY, AND DISABLES YOUR 4 WHEEL DRIVE. SO, IF A SENSOR GOES OUT WHILE YOU ARE OFF ROADING, YOU ARE STUCK..... THATS REALLY NOT COOL IF YOU ARE IN A SECLUDED PLACE WITH NO ONE AROUND TO HELP AND ZERO CELL SERVICE. JUST SOME REALLY DUMB ENGINEERING, AND TOTALLY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123533August 30, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED WHILE DRIVING AT AN UNKNOWN SPEED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY WHILE DRIVING. THE VEHICLE WAS TAKEN TO HUNTER DODGE CHRYSLER JEEP RAM FIAT (LOCATED AT 1130 AUTO MALL DR, LANCASTER, CA 93534, (661) 948-8411), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,556. **TR CONSUMER STATED WE DISCOVERED I MAY HAVE HAD SOME SMALL ITEM IN THE FRONT SEAT THAT TURNED THE LIGHT ON & IT WAS NOT THE FAULT OF THE CAR. UPDATED 11/01/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123525August 30, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENDRICK CHRYSLER, DODGE, JEEP, RAM (2473 PLEASANT HILL RD, DULUTH, GA 30096, (678) 369-6704) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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