Jeep Liberty Complaints

8,882 consumer complaints on file.

#10175089December 4, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PREVIOUS PROBLEMS REGARDING THE FRONT SUSPENSION, BUT THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175091December 4, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER #F23 WAS RECEIVED REGARDING THE FRONT LOWER BALL JOINTS. THE DEALER WAS CONTACTED WHO EXPRESSED THAT THEY ONLY RECEIVE 3 REPAIR KITS A WEEK TO PERFORM THE RECALL REMEDY REPAIR. THE CONTACT WAS CURRENTLY #41 ON THE WAITING LIST. THE CONTACT HAD BEEN ON THE LIST FOR 2 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175105December 4, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL #06V288000 ON THE VEHICLE REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD TRIED TO SCHEDULE AN APPOINTMENT, BUT THE DEALER REFUSED TO SCHEDULE A DATE UNTIL THE REPLACEMENT PARTS WERE AVAILABLE, AND RECOMMENDED THE CONTACT TO CALL EVERY DAY TO CHECK FOR UPDATES ON THE PARTS. THE CONTACT EXPRESSED CONCERN THAT IT WAS A MAJOR RISK TO SAFETY IF THE BALL JOINTS FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174962December 2, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
AFTER A RECALL (DAIMLER CHRYSLER SAFETY RECALL F23) OF MY JEEP LIBERTY FOR DEFECTIVE FRONT BALL JOINTS, I CALLED MY DEALER TO SCHEDULE A REPAIR FOR NEXT WEEK. MY DEALER TOLD ME THAT, BECAUSE OF THE LIMITED SUPPLY OF REPAIR PARTS FROM DAIMLER CHRYSLER (3 TO 5 SETS OF BALL JOINTS A WEEK TO A LARGE DEALERSHIP), I WOULD BE PUT ON A WAITING LIST AND MIGHT BE CALLED IN FOR THE REPAIRS IN THE NEXT 2 MONTHS OR MORE. ACCORDING TO THE RECALL NOTICE, BALL JOINT FAILURE "CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING". DAIMLER CHRYSLER MUST PROVIDE THE NECESSARY REPAIRS IMMEDIATELY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174975December 2, 2006
PARKING BRAKE
SINCE PURCHASING THE 2004 JEEP LIBERTY THERE HAS BEEN A LOUD SCREECHING NOISE FOR THE FIRST MILE OR TWO WHEN THE VEHICLE IS FIRST DRIVEN. AT LEAST 2 TRIPS TO THE DEALER SERVICE RESULTS IN NO REPAIR. DEALERS FIX WAS TO LOOSEN THE PARKING BRAKE CABLE SO THAT THE PARKING BRAKE PADS DID NOT RUB ON THE DRUM. 2 YEARS LATER THE PROBLEM STILL EXISTS! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174996December 2, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A SAFETY RECALL F23 FROM DAIMLER CHRYSLER STATING THAT THERE WAS A PROBLEM WITH THE LOWER BALL JOINTS ON MY 2002 JEEP LIBERTY. MY WIFE CALLED AND HAD THE PART ORDERED FROM A LOCAL DEALER. IT WAS ORDERED ON 11-16-6 AT 430PM. I WAS DRIVING TO WORK ON 12-1-06, IN MY 2002 JEEP LIBERTY, AND LOST CONTROL OF THE JEEP WHILE HEADING SOUTHBOUND ON HWY 43 (IN WISCONSIN). AS I LOST CONTROL OF THE VEHICLE, I ATTEMPTED TO CORRECT THE WHEEL DIRECTION, BUT HAD NO SUCCESS. THE JEEP WAS OUT OF CONTROL. THE JEEP WENT PERPENDICULAR WITH THE LANES AND ENDED UP FLIPPING OVER. I WAS THE RESTRAINED DRIVER WHILE THE JEEP FLIPPED ONE COMPLETE ROLL AND CAME TO A STOP IN THE DITCH. I WAS ALERT ENOUGH TO CALL 911, AND WAS PICKED UP BY PARAMEDICS AND TAKEN TO SAINT NICHOLAS HOSPITAL IN SHEBOYGAN, WI. AFTER BEING DISCHARGED FROM THE EMERGENCY ROOM, I CALLED THE GARAGE AT WHICH MY JEEP WAS TOWED. THEY INFORMED ME THAT MY JEEP "HAS BEEN TOTALED". I WOULD LIKE THIS COMPLAINT TO GO ON FILE AND WOULD LIKE TO KNOW HOW THIS PROBLEM WILL BE RECTIFIED. I AM STILL AWAITING A CALL FROM THE DEALERSHIP TO INFORM ME THAT MY PART HAS COME IN, BUT I NO LONGER AM ABLE TO DRIVE THIS VEHICLE. PLEASE ADVISE ME AS TO MY NEXT STEP. I AM EXPECTING A CALL FROM MY STATE FARM AGENT ON MONDAY AND WILL UPDATE THEM TO THIS MATTER. MY INJURIES WERE MINOR, BUT I AM NOW SHORT A VEHICLE. I WOULD LIKE TO KNOW HOW JEEP WILL BE HANDLING THIS SITUATION AND HOW I SHOULD BE HANDLING THIS. PLEASE CALL OR EMAIL ME WITH INFORMATION. THANKS, LARRY THOMAS. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10174849December 1, 2006
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
1.A) CK ENGINE LT CAME ON, HEAVY BLACK SMOKE, JEEP WOULD STALL, FUEL MIL DECREASED,B) A/C QUIT WORKING,C) JEEP VIOLENTLY JERKED WHILE ACCELERATING/BRAKING, JEEP WOULD LURCH AFTER COMING TO A COMPLETE STOP, JEEP STALLED DURING TURNS AND IN MIDDLE OF INTERSECTIONS LEAVING THE JEEP STUCK IN THE PATH OF ONCOMING TRAFFIC,D) SAFETY RECALL OF LOWER BALL JOINTS,E) WHILE OUT OF STATE, DRIVING HOME AT PM ON HIGHWAY, THE ELECT THROTTLE AND BATTERY WARNING LIGHTS STARTED FLASHING, ELECTRONICS AND LIGHTS ON JEEP FAILED, JEEP STALLED ON HIGHWAY AND WOULD NOT RESTART, F) AFTER P/U THE JEEP UP FROM THE SHOP FOR A NEW STARTER AND BATTERY, WITHIN 30 MILES, SAME WARNING LIGHTS APPEARED, ELECTR QUIT, AND JEEP AGAIN STALLED IN TRAFFIC AND WOULD NOT RESTART, REAR HATCH OPENED AND WINDOWS STUCK DOWN 2.A) WOULDN'T RUN PROPERLY, UNSAFE TO DRIVE B)A/C QUIT C)NOT SAFE OPERATE JEEP FOR 5 DAYS UNTIL AUTH DEALER COULD TAKE IN THEJEEP D) RECALL REPLACEMENT E) HAD TO HAVE CHRYSLER TOW TO SHOP (FIRST SITE DIDN'T EVEN WORK ON DIESELS, SECOND DIDN'T HAVE A CERTIFIED DIESEL TECH IN) F) HAD TO HAVE CHRYSLER TOW TO SHOP 3.A)EGR ETC REPLACED BUT IN SHOP FOR 5 DAYS DUE TO BACKORDER ON PARTS B) TRANSDUCER SWITCH REPLACED, REFRIGERANT REFILLED; SAFETY BACKUP SWITCH ON A/C NOT REPLACED BECAUSE PART WAS ON BACKORDER,PART INSTALLED A MONTH LATER C) AUTHORIZED DEALER STATED DIAGNOSTICS SHOWED TRANSMISSION FAILURE TO INCLUDE FRONT PUMP, SEALS, AND OTHER MISC. PARTS WITH THE TORQUE CONVERTER OUT OF RANGE, SERVICE BULLENTIN ISSUED BY CHRYSLER INDICATED PARTS WERE ON BACKORDER, PARTS INSTALLED AFTER 10 DAYS IN THE SHOP D) LOWER BALL JOINT KIT INSTALLED, IN SHOP AND UNABLE TO DRIVE FOR 1 DAY E) INSTALLED NEW STARTER, LET JEEP SIT FOR 1 DAY AND WAS NOT ABLE TO START, PUT IN NEW BATTERY AND STATED JEEP WAS FIXED, UNABLE TO DRIVE JEEP 7 DAYS F) JEEP STILL THERE, NO POWER, MAY BE THE ALTERNATOR BUT BECAUSE BATTERY IS DEAD, THE FAILURE HISTORY IS UNRETRIEVABLE, NOT ABLE TO DIAG PROBLEMS OTHER THEAN PROB ELECTRICAL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174860December 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER WAS RECEIVED 6 WEEKS AGO. THE CONTACT ATTEMPTED TO SCHEDULE AN APPOINTMENT FOR THE REPLACEMENT, BUT WAS TOLD THERE WAS A LONG WAIT, DUE TO THE BACK ORDERED PARTS. ALSO, WHILE DRIVING 5 MPH, THE CONTACT TURNED TO AVOID TRAFFIC BECAUSE THE FRONT LEFT WHEEL FELL AWAY AND TWISTED INTO THE FENDER WELL. THE SERVICE DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED IT WOULD BE ABOUT TWO MONTHS FOR PARTS AND THE MANUFACTURER CONFIRMED THE PARTS WERE ON BACK ORDER. UPDATED 12/15/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174863December 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECEIVED RECALL 11/01/06 F23 LOWER BALL JOINTS DAIMLER CHRYSLER. I CALLED MY DEALER WHEN I RECEIVED IT THEY SAID THEY WERE BOOKED WITHOUT PARTS UNTIL JANUARY TO CALL BACK. I CALLED THE 1-888 # AND THEY SAID THEY WOULD SEND ME SOMETHING IN THE MAIL. I HAVE NEVER HEARD BACK AND AM HAVING A LOT OF STEERING NOISE IN THE FRONT END OF MY JEEP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174872December 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A POPPING NOISE COMING FROM THE FRONT SUSPENSION. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE FRONT LOWER BALL JOINTS NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, # 06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174869December 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174870December 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHEN NHTSA RECALL LETTER # F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED, THE SERVICE DEALER WAS CALLED TO SCHEDULE AN APPOINTMENT. THE CONTACT WAS INFORMED THERE WAS A WAIT LIST AND THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174881December 1, 2006
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
DT*: THE CONTACT STATED WHEN THE REAR PASSENGER SEAT WAS LOWERED, THERE WAS AN AUDIBLE POPPING NOISE. WHEN THE SEAT WAS RAISED BACK UP, THE HOUSING TO THE SEAT BELT BUCKLE ASSEMBLY WAS FOUND TO HAVE FRACTURED AWAY FROM THE ASSEMBLY AND LANDED ON THE FLOORBOARD OF THE VEHICLE. THERE WAS ALSO DISCOLORATION IN THE FRACTURED AREA OF THE BUCKLE ASSEMBLY. A SERVICE DEALER WAS CONTACTED, WHO STATED THAT THEY DID NOT HAVE AUTHORITY TO REPLACE THE PART FREE OF CHARGE. THE MANUFACTURER WAS ALSO NOTIFIED, WHO PROVIDED THE SAME RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175383December 1, 2006
TRAILER HITCHES
2003 LIBERTY BECAME DETACHED FROM TRAILER WHEN THE NUT SECURING THE BALL CAME OFF. *TS THE U-HAUL TRAILER CRASHED INTO A WALL. NO DAMAGE WAS DONE TO THE VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10174889December 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174891December 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE RECEIVED A SAFETY RECALL NOTICE (F23) FOR THE LOWER BALL JOINTS ON MY 2002 JEEP LIBERTY. I HAVE CONTACTED THE RUSSELLVILLE,ARKANSAS (I AM ATTENDING SCHOOL AND WORKING THERE) LOCATION SEVERAL TIMES. EACH TIME I HAVE CALLED THEY HAVE TOLD ME PARTS ARE ON BACKORDER AND TO CALL BACK. I AM CONCERNED BECAUSE THIS WAS A BACKORDER AND THE PROBLEM SHOULD BE ABLE TO BE FIXED IN A TIMELY MANNER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174894December 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED THE SAFETY RECALL F23 09/27/06. I SCHEDULED AN APPOINTMENT TO HAVE THE LOWER BALL JOINT REPLACE THE FIRST WEEK IN OCTOBER. WHEN I ARRIVED AT THE DEALER I WAS TOLD THAT THE PARTS WERE BACK ORDERED AND I WOULD HAVE TO COME BACK. I WAS TOLD ON 11/10/06 IT WOULD BE ANOTHER WEEK TO 10 DAYS AND CALLED AGAIN ON 12/01/06 AND WAS TOLD THAT DAIMLERCHRYSLER WAS ONLY RELEASING 3 PARTS AT A TIME TO THEM. I HAVE AN INFANT AND CAN NOT BELIEVE THAT DAIMLERCHRYSLER ISSUED A RECALL SAYING WE COULD LOSE STEERING CONTROL WITH NO WARNING AND THEY ARE NOT SUPPLYING THE PARTS TO FIX IT QUICKLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174952December 1, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECEIVED RECALL NOTICE ON JEEP LIBERTY ON OCTOBER 27,2006 AND BEGAN CALLING DEALERSHIPS FOR INFORMATION AND TO SCHEDULE A REPAIR. THIS WAS AFTER CALLING DAIMLER CHRYSLER FOR NAMES OF DEALER SINCE OURS HAD GONE OUT OF BUSINESS. I CALLED FOUR DEALERSHIPS WITHIN MY DRIVING AREA (35MILES) NOT ONE OF THEM OFFERED TO TAKE MY NAME, NUMBER OR ANY OTHER INFORMATION. I WAS TOLD ABOUT THE PARTS BEING ON BACK ORDER AND TO CALL BACK IN A WEEK OR 2. THIS IS WHAT I DID AND AGAIN WAS TOLD THE SAME I AGAIN CALLED D/C AND THE CUSTOMER REP TOLD ME AGAIN ABOUT THE PARTS BEING BACK ORDERED AND THAT EACH DEALER ONLY RECEIVED 1-2 A WEEK, THERE WAS NOTHING ELSE SHE COULD DO. WELL I HAVE BEEN CALLING EVERY WEEK SINCE FRIDAY THE 27TH OF OCTOBER AND FINALLY ON THURSDAY NOVEMBER 30TH A SERVICE PERSON WAS WILLING TO TAKE MY NAME AND PUT IT ON A WAITING LIST. BUT MY QUESTION IS FOR HOW LONG? MY AUTO IS MY ONLY TRANSPORTATION AS LIKE OTHERS, SHOULD I HAVE AN ACCIDENT WITH MY CHILDREN IN THE CAR OR ANY INCIDENT AT ALL WITH THEN IN THE CAR, DAIMLER CHRYSLER WILL NOT HAVE HEARD THE LAST OF ME. I HAVE ALREADY HAD TO REPLACE 2 FRONT TIRES FOR REASONS NO ONE COULD EXPLAIN (THEY HAD WORN SO BAD ON THE INNER TREAD) AND HAVE BEEN KEEPING CLOSE EYE ON THE NEW ONES. CAN'T AFFORD TIRES B/F THEY ARE NEEDED EITHER. AND WILL THE DEALER MAKE SURE MY CAR IS ALIGNED AND BALANCED? SINCE THIS WILL BE DISRUPTED BY THE REPAIR OF THE LOWER BALL JOINTS? I JUST WANT TO BE SAFE, I HAVE LOVED MY LIBERTY SINCE BUYING IT AND MY SON IS LOOKING FORWARD TO DRIVING IT IN A COUPLE OF YEARS. BUT DO I ALLOW HIM TO? THANK YOU IN ADVANCE FOR YOU HELP AND TIME. ANY AND ALL ASSISTANCE WILL BE GOOD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176438November 30, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2002 LIBERTY SPORT LOWER BALL JOINTS FAILED AFTER HAVING THEM REPLACED UNDER RECALL. *TS THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE COST OF THE REPLACED LOWER BALL JOINTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174771November 30, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHEN NHTSA RECALL LETTER # F23 WAS RECEIVED FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT, THE SERVICE DEALER WAS CALLED TO SET AN APPOINTMENT. THE SERVICE DEALER INFORMED THE CONTACT, IT WOULD BE 5-6 MONTHS BEFORE THE VEHICLE COULD BE REPAIRED, DUE TO PARTS ON BACK ORDER. THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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