Jeep Liberty Complaints

8,882 consumer complaints on file.

#11170029January 14, 2019
ELECTRICAL SYSTEM, ENGINE
CAR WOULDNT START; WHEN FINALLY DID, PULLED OUT TO ROAD, COULDNT GET IT TO GO PAST 35 MPH, PRESSED GAS PEDAL, EVEN TACHOMETER WOULDNT GO FASTER; COULDNT GET ANY GETUP AND GO; PULLED TO SIDE OF ROAD, PUT IN PARK, TAPPED ACCELERATOR FEW TIMES, WOULDNT ACCELERATE; AFRAID TO SHUTDOWN, SO STARTED OUT ON ROAD (45 MPH SPEED), CAR WOULDNT ACCELERATE PAST 35, FINALLY GOT HOME; SHUT OFF, WOULDNT START AGAIN. CALLING DEALER. LOOKS LIKE OTHERS HAVE SIMILAR PROBLEM. ENGINE LIGHT CAME ON, RED LIGHT UNDER IT FLASHED THEN STAYED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170030January 14, 2019
SEATS
JEEP LIBERTY FRONT LEFT DRIVERS POWER SEAT ADJUSTER SHIELD HAS BROKEN FOR THE SECOND TIME. HAD IT REPLACED ONCE WHEN CAR WAS UNDER WARRANTY, NOW BROKEN SECOND TIME. THIS SEEMS TO BE A FAULTY DESIGN FLAW, ITS AGGRAVATING, UNCOMFORTABLE, AND IS A PAIN TO REPLACE. SUPPOSEDLY IT COSTS $75 UP, NOT TO MENTION THE LABOR CHARGES. CHRYSLER SHOULD REPLACE THIS FOR FREE WHEN IT BREAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166704January 13, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, SUSPENSION
THE STEERING GOT HARD AND FELT LIKE THE BALL JOINT ON THE CONTROL ARMS LOCK UP ; THE DOOR LOCKS CYCLE CONTINUOUSLY AND NOW DRIVER DOOR, LEFT REAR PASSENGER DOOR AND BACK TAILGATE WILL NOT OPEN, HORN WILL NOT BLOW, RADIO WILL NOT WORK, AND INTERIOR LIGHTS WON'T WORK. THE STEERING PROBLEMS HAPPEN WHILE DRIVING ON HIGHWAYS AND WHEN MAKING TURNS OF ANY KIND THE SLIGHTEST MOVEMENT OF THE STEERING WHEEL WILL CAR IS MOVING MAKES ERRATIC NAVIGATION IN ANYTHING OTHER THAN A STRAIGHT PATH. THE DOOR LOCKS CYCLE ON AND OFF WHILE DRIVING AND ALSO NOT MOVING AND WITHOUT THE CAR BEING STARTED AND IS AS REST WITHOUT KEY INSERTED IN THE IGNITION CYLINDER. I AM FEARFUL FOR MY GRAND CHILDREN TO RIDE IN THE CAR WITH ME AND VERY CONCERNED OF A FAILURE THAT MAY JEOPARDIZE THEIR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166327January 10, 2019
POWER TRAIN
AT 50 THOUSAND MILES ON MY VEHICLE A MAINTAINANCE TECHNICIAN NOTICED TWO MISSING BOLTS IN THE FRONT COUPLING OF THE REAR DRIVE SHAFT. THERE WERE ALSO LOOSE BOLTS IN THE REAL COUPE LONG. A CALL TO CHRYSLER CUSTOMER CARE REVEALS THAT THE COMPANY WILL NOT PAY FOR THIS REPAIR. HAD THE DRIVE SHAFT COME LOOSE AT HIGHWAY SPEED IT WOULD HAVE CAUSED CATASTROPHIC LOS OF LIFE, LIMB OR PROPERTY. THIS PROBLEM NEEDS TO BE ADDRESSED AS A NATIONAL RECALL. THE CHRYSLER CUSTOMER CARE COMPLAINT NUMBER IS 578 216 92.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166361January 10, 2019
AIR BAGS, SUSPENSION
THE "AIR BAG" WARNING LIGHT WILL RANDOMLY STAY ON AFTER A KEY ON AND START. IT DOES NOT TURN OFF FOR THAT DURATION OF THE VEHICLE BEING TURNED ON. THE SUSPENSION BALL JOINTS IN FRONT ARE FAILING AGAIN SINCE THE RECALL WAS PERFORMED ONLY 20K MILES AGO. WITH ONLY STREET DRIVING INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166378January 10, 2019
AIR BAGS
AIRBAG LIGHT CONTINUES TO FLASH OFF AND ON INTERMITTENTLY. WILL THEY DEPLOY AT THE WRONG TIME OR NOT AT ALL? THERE ARE MANY COMPLAINTS ON THIS ISSUE. PLEASE LOOK INTO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165942January 8, 2019
STRUCTURE:BODY
SKYSLIDER ROOF STOPPED WORKING, DOESN'T SEAL,COULD POTENTIALLY FLY OFF, MANUFACTURER STATES PARTS ARE NO LONGER AVAILABLE AND WILL NOT BE MANUFACTURED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164806January 7, 2019
VEHICLE SPEED CONTROL
WHILE DRIVING THROUGH A GROCERY STORE PARKING LOT, THE VEHICLE SUDDENLY ACCELERATED TO 4000RPM. THANKFULLY, DUE TO QUICK THINKING, I GOT ON THE BRAKES, PUT THE CAR IN NEUTRAL AND TURNED THE IGNITION OFF. SOMETHING IS SERIOUSLY WRONG. THANK GOD I DIDN'T MOW DOWN THE 4 PEOPLE WALKING IN FRONT OF ME. A QUICK SEARCH OF THE INTERNET REVEALS THIS TO BE A COMMON PROBLEM WITH JEEPS. HOW IN THE WORLD HAS THIS ISSUE NOT BEEN A RECALL??!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164815January 7, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE SKY SLIDER UNINTENTIONALLY OPENED. AS A RESULT, THE VEHICLE HAD WATER DAMAGE, WHICH CAUSED ELECTRICAL FAILURE AND VARIOUS UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BROWN'S JEEP CHRYSLER DODGE RAM (483 NY-112, EAST PATCHOGUE, NY 11772, (888) 615-2184) WHERE THE CONTACT WAS INFORMED THAT THE PARTS FOR THE FAILURE WERE DISCONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165225January 4, 2019
SUSPENSION
THE FRONT RIGHT AND LEFT SUSPENSION UPPER AND LOWER CONTROL ARMS BROKE. I WAS BACKING DOWN MY DRIVEWAY WHEN THIS HAPPENED. I NOTICED THE REAR ONES ARE UNDER RECALL BUT NOT THE FRONT, NHTSA #18V-278. I HAD IT TOWED TO A AUTO SHOP AND THEY WANT $2600 TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165596January 3, 2019
EQUIPMENT, STRUCTURE:BODY
RECALL SERVICE INCOMPLETE NO HITCH INSTALLED ON VEHICLE $100 PROMOTION WAS DENIED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164404January 1, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
IGNITION SWITCH NOT TURNING WHEN ATTEMPTING TO CRANK VEHICLE. I HAD RECENTLY DROVE MY VEHICLE. PRIOR TO THE INCIDENT MY IGNITION SWITCH MADE A LOUDER NOISE WHEN I ATTEMPTED TO TURN OVER THE VEHICLE. NOW IT'S NOT WORKING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164356January 1, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
WHILE DRIVING DOWN THE READ ALL THE LIGHTS INSIDE AND OUT BLINK ON AND OFF. THEN THE SPEEDOMETER QUIT AND WONT WORK NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164168December 31, 2018
ENGINE, AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH UPHILL, THERE WAS A LOSS OF POWER AND VEHICLE CONTROL. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE SUSPENSION FAILED TO FUNCTION AND THE REAR OF THE VEHICLE SWAYED EXCESSIVELY. THE VEHICLE CRASHED INTO A GUARDRAIL. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE BUMPER, HEADLIGHT, AND REAR QUARTER PANEL WERE DAMAGED. NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED; HOWEVER, A HIGHWAY PATROL AGENT INSPECTED THE VEHICLE. THE INSURANCE COMPANY WAS NOTIFIED. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). AUTOSTAR CHRYSLER DODGE JEEP RAM FIAT OF WAYNESVILLE (280 HYATT CREEK RD, WAYNESVILLE, NC 28786, (828) 452-2841) WAS CONTACTED. THE INSURANCE COMPANY HAD NOT YET INSPECTED THE VEHICLE. THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 105,523. DYD
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11164309December 31, 2018
FUEL/PROPULSION SYSTEM
GAS OVERFLOWS ONTO PUMP HANDLE, HANDS, SIDE OF VEHICLE AND GROUND WHEN FILLING GAS TANK. THIS APPEARS TO BE A COMMON PROBLEM WITH THESE YEAR MODEL LIBERTIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164245December 31, 2018
ENGINE
HAD A PROBLEM WITH THE TRANSMISSION PAN LEAKING. TOOK IT TO MY GARAGE AND DISCOVERED THE TRANSMISSION OIL PAN WAS RUSTING FROM THE INSIDE OUT! NOW MY ENGINE OIL PAN SEEMS TO BE DOING THE SAME. ANYBODY ELSE? 91K MILEAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164279December 31, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SUN ROOF SHATTERED AND PARTS WERE HANGING LOOSELY FROM THE VEHICLE. THE SUN ROOF ALSO LEAKED WHEN IT RAINED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FIELDS DODGE RAM (2800 PATRIOT BLVD, GLEN VIEW, IL 84744) AND REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164008December 29, 2018
SUSPENSION
LOWER BALL JOINT BROKE FROM CORROSION. THIS IS RECALLED ON 02-06 MODELS BUT NOT 07. HOWEVER, MY JEEP WAS MANUFACTURED IN 2006. I WAS PULLING INTO MY DRIVEWAY AND FELT SOMETHING BREAK BELOW ME. AS I PULLED FURTHER IN I FELT A GRINDING NOISE. HAD I BEEN DRIVING FASTER I WOULD HAVE WRECKED MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163800December 28, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SKY SLIDER ROOF FAILED TO OPEN AND WATER WAS LEAKING INTO THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SANTA MONICA CHRYSLER JEEP DODGE RAM (3219 SANTA MONICA BLVD, SANTA MONICA, CA 90404, 877-869-9640) WHERE IT WAS DIAGNOSED THAT THE SKY SLIDER ROOF NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 125,900. THE VIN WAS INVALID. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163681December 27, 2018
SUSPENSION, FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 18V278000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. NEUWIRTH CHRYSLER WILMINGTON (219 S COLLEGE RD, WILMINGTON, NC 28403, (910) 799-1815) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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