Jeep Liberty Complaints

8,882 consumer complaints on file.

#11206258May 8, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE DRIVING 15 MPH, A LOUD SCRAPING NOISE WAS DETECTED FROM THE VEHICLE. THE CONTACT STATED THAT THE REAR HEAT SHIELD FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206333May 8, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SUSPENSION SNAPPED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE SWERVED TO THE OTHER SIDE OF THE ROAD. THE CONTACT WAS ABLE TO REGAIN CONTROL AND DROVE HOME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT NEW TRAILING ARMS NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206000May 7, 2019
UNKNOWN OR OTHER
JEEP TIPM FAULTY, DOOR LOCKS DO NOT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205463May 3, 2019
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
WHEN TRYING TO UNLOCK WITH REMOTE KEY, HORN BLARES, WIPERS GO, WASHER FLUID SPRAYS, LOCKS GO HAYWIRE. HAPPENS REGULARLY NOW, ALSO STARTED WHILE IDLING FOR AWHILE. CONCERN IS THAT IT WILL DO THIS WHEN DRIVING SOON. ON ONE OCCASION I STARTED VEHICLE BUT IT WOULD NOT TURN OFF WHILE DOING THIS. HAPPENED A LEAST A DOZEN TIMES IN LAST 6-8 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205283May 2, 2019
STRUCTURE:BODY:ROOF AND PILLARS
TL* THE CONTACT OWNS A 2008 LIBERTY. WHILE OPERATING THE VEHICLE, THE SKY SLIDER ROOF TOP MALFUNCTIONED AND ERRONEOUSLY CRACKED OPEN. IT WAS LATER DISCOVERED THAT THE TOP COULD NOT BE CLOSED PROPERLY. THE VEHICLE WAS TAKEN TO DAYTONA DODGE CHRYSLER JEEP(1450 N. TOMOKA FARMS RD, DAYTONA BEACH, FL) WHO INDICATED THAT THE REPAIRS FOR THE SKY SLIDER ROOF TOP WERE NO LONGER AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT INDICATED THAT THE VEHICLE WAS REPAIRED TWO YEARS PREVIOUSLY FOR THE SAME FAILURE. THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204866April 30, 2019
AIR BAGS, SERVICE BRAKES
I WAS DRIVING ON THE INTERSTATE I STARTED TO APPROACH A MAC TRUCK, I STARTED TO APPLY MY BREAKS AND I NOTICED I DIDNT SLOW DOWN, SO I KEPT TRYING, THE CHECK ENGINE, ABS, ESP, AND TWO OTHER LIGHTS CAME ON. I REAR ENDED THE TRUCKED AND MY JEEP STARTED SPINNING AND I WRECKED INTO THE MEDIUM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11204557April 29, 2019
STRUCTURE:BODY, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I DROVE FOR ABOUT AN HOUR ON A STEEP MOUNTAIN ROAD. SOMETIMES USING THE OVERDRIVE TO GO UP STEEP GRADES. THE CRUISE CONTROL WOULD NOT WORK. I MADE IT TO TOWN AND WAS ON THE MAIN ROAD STOPPED IN TRAFFIC. SUDDENLY, THE RPMS RACED AND THE JEEP ACCELERATED ON ITS OWN. I HAD MY FOOT ON THE BRAKE, BUT HAD TO PUT IT IN PARK TO STOP IT, BUT NOT BEFORE IT HIT THEN TRUCK IN FRONT OF ME. I WAS SHAKEN UP AND CHECKED THE FLOOR MAT TO MAKE SURE IT WAS NOT TOUCHING THE GAS PEDAL. IT WAS NOT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11204023April 26, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE SUSPENSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) BY ARRIGO DODGE JEEP CHRYSLER (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (561) 282-1545); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR SUSPENSION WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203786April 25, 2019
SUSPENSION
THE FRONT LOWER BALL JOINTS FAILED A SECOND TIME AND WERE REPLACED AGAIN PER NHSTA ID # 06V-288 RECALL F23. THE OFFICIAL MOPAR WEBSITE SAYS FAQ SAYS THAT "Q ONCE THE RECALL IS COMPLETED, WHAT IS THE WARRANTY ON THE REPAIR IF THE RECALLED COMPONENT FAILS AGAIN? A IF THERE IS A SUBSEQUENT FAILURE, WE WILL REVIEW THE SITUATION AND IF, IN FACT, IT IS FOR THE SAME CONDITION AS THE RECALL, FCA US WILL REPAIR THE VEHICLE FOR FREE." I AM BEING TOLD BY A FCA CASE MANAGER THAT THERE IS A 2 YEAR 24 MONTH WARRANTY ON THE PARTS INSTALLED AS PART OF THIS SAFETY RECALL. THE MOPAR WEBSITE FAQ MAKES NO MENTION OF THIS AND I CAN NOT BE TOLD WHERE TO FIND THIS 2 YEAR 24 MONTH WARRATY. WHY ISN'T FCA FOLLOWING THEIR OWN POLICY STATED TO THE PUBLIC? WHY IS FCA BEING DECEPTIVE AND INACCURATE? HOW SHOULD THIS FALSEHOOD BE ADDRESSED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195190April 24, 2019
AIR BAGS, SUSPENSION, SEAT BELTS, FUEL SYSTEM, GASOLINE
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL, FUEL TANK, FRONT SUSPENSION UPPER CONTROL ARM BALL JOINTS AND LOWER BALL JOINTS SAFETY RECALL. *LD THE CONSUMER WAS UNAWARE OF ALL THE RECALLS BEFORE BEING SOLD THE VEHICLE. THE DEALER WOULD NOT ASSIST WITH THE REPAIRS.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203087April 23, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. ALSO, WHILE THE VEHICLE WAS IN MOTION, THE WINDSHIELD WIPERS WOULD ACTIVATE, THE HORN WOULD SOUND, THE DOOR LOCKS WOULD LOCK AND UNLOCK ON THEIR OWN, AND THE VEHICLE WOULD NOT SHIFT OR EXCEED 20 MPH. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ELECTRICAL SYSTEM AND TOTALLY INTEGRATED POWER MODULE CAUSED THE FAILURES. THE MECHANIC ALSO STATED THAT THE FAILURES WOULD OCCUR WITH NO KEY IN THE IGNITION. THE DEALER (ED VOYLES CHRYSLER DODGE JEEP RAM, 789 COBB PKWY SE, MARIETTA, GA 30060, (844) 715-5921) STATED THAT SINCE THERE WAS NO RECALL THEY COULD NOT ASSIST. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOR THE EXACT SAME FAILURES BACK IN 2016. THE MANUFACTURER STATED THAT THERE WAS ONLY A TWELVE MONTH WARRANTY ON THE ORIGINAL REPAIRS PERFORMED IN 2016. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203207April 23, 2019
POWER TRAIN
MY WIFE INFORMED ME ON FRIDAY EVENING 04/19/19 A WARNING LIGHT WAS ON VEHICLE. TOOK TO MY MECHANIC 8:00AM ON SATURDAY 04/20/2019 ONCE VEHICLE REACHES CRUISE SPEED IT HUMS & PULLS BACK SPEED. MY MECHANIC TOLD ME FAULTY CODE READ TRANSMISSION SOLONOID A. I THEN TOOK VEHICLE TO BROWNS JEEP IN MEDFORD, NY AT 9:15AM SATURDAY 04/20/19. ON TUESDAY AFTERNOON 4:30PM BROWNS JEEP IS TELLING ME THAT VEHICLE NEEDS REAR DIFFERENTIAL. INFORMED ME COST OF PARTS ALONE COULD BE OVER $1700. TECHNICIAN WENT HOME & WON'T WRITE UP UNTIL WEDNESDAY MORNING. VEHICLE HAS ONLY 57,561 MILES. VEHICLE WAS PURCHASED NEW AT BROWNS JEEP ON 01/14/2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202968April 22, 2019
AIR BAGS
AIR BAG LIGHT IS ON AND IS IN "LIMBO" WILL NOT DEPLOY IF IN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197295April 19, 2019
FUEL/PROPULSION SYSTEM
FUEL SPIT BACK DURING REFUELING, PUDDLE OF GASOLINE LEFT ON GROUND AT GAS STATION. FUEL NOZZLE SHUTS OFF REPEATEDLY HARD TO FILL WITH FUEL (NOT SURE WHEN STARTED FOR MANY YEARS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197311April 19, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
AS I AM ACCELERATING FROM A STOP MY ENTIRE VEHICLE WILL COMPLETELY LOCK UP OUT OF NOWHERE AND WILL NO LONGER MOVE. I CAN STILL SHIFT ALL THE GEARS, HOWEVER MY JEEP WILL NOT BUDGE IN DRIVE OR REVERSE WHEN PRESSING ON THE GAS PEDAL. THIS HAS LEFT ME STRANDED IN THE MIDDLE OF BOTH LANES OF TRAFFIC ON MULTIPLE OCCASIONS. THIS IS A HUGE SAFETY CONCERN, AS I HAVE HAD OTHER VEHICLES ALMOST CRASH INTO ME. THE ONLY WAY I CAN DESCRIBE IT, IS LIKE HAVING THE EMERGENCY BRAKE COME ON WHILE YOUR DRIVING. THE VEHICLE LOCKS UP AND THE TIRES SKID UNTIL YOU COME TO A COMPLETE STOP. IT'S VERY SCARY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197004April 17, 2019
STEERING, SUSPENSION
BROKEN RIGHT REAR CONTROL ARM. ALMOST CAUSED A MAJOR ACCIDENT,ALSO BROKE UNIVERSAL JOINT. NOW THAT I FIXED THOSE ISSUES , STEERING ON THE FRONT NOW IS GOING OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196765April 16, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SOFT TOP COVER UNDERNEATH THE SUN ROOF WOULD NOT PULL OUT CORRECTLY. THE SOFT TOP WAS PART OF THE ELECTRICAL SYSTEM. THE FAILURE CAUSED AN ELECTRICAL SHORT IN THE ENGINE AND THE CHECK ENGINE, TIRE PRESSURE, AND SUN ROOF WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GARAVEL JEEP (300 WESTPORT AVE, NORWALK, CT 06851, (203) 424-2688) WHERE IT WAS DIAGNOSED THAT A NEW EGR VALVE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196814April 16, 2019
UNKNOWN OR OTHER
JEEP LIBERTY SKY SLIDER LEAKS. THERE ARE MANY COMPLAINTS ABOUT THIS PROBLEM AND JEEP HAS NOT RESOLVED. WATER RUNS INSIDE THE VEHICLE, HAS IMPACTED THE ELECTRICAL COMPONENTS IN THE ROOF TOP AND IS A HAZARD TO DRIVER AND PASSENGERS SINCE WE DO NOT KNOW WHAT WILL HAPPEN DAY TO DAY. THIS WAS CLEARLY A POOR DESIGN CHOICE AND JEEP SHOULD REPAIR AND REPLACE EVERY SINGLE CLOTH ROOFTOP THAT HAS BEEN COMPROMISED. THE COST IS PROHIBITIVE AND WILL LIKELY FAIL AGAIN DUE TO THE DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195862April 12, 2019
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194548April 8, 2019
STRUCTURE:BODY:ROOF AND PILLARS
TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED OUTSIDE DURING HEAVY RAIN, THE SKY SLIDER STARTED TO LEAK WATER INSIDE THE CABIN. THE CONTACT STATED THAT THE FAILURE HAD BEEN OCCURRING FOR THE PAST THREE MONTHS. THE VEHICLE WAS REPAIRED BY STAR CHRYSLER JEEP (211 JAMAICA AVE, QUEENS VILLAGE, NY 11428). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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