Jeep Liberty Complaints

8,882 consumer complaints on file.

#11228759July 1, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THEY LOST CONTROL OF THE VEHICLE AND WAS UNCERTAIN IF THE POWER TRAIN CONTROL MODULE CAUSED A MOMENTARY LOCK UP OF THE DRIVE WHEELS. THE VEHICLE FLIPPED MORE THAN 5 TIMES THROWING THE CONTACT FROM THE VEHICLE. THE CONTACT WAS TRANSPORTED BY AMBULANCE AND WAS UNCERTAIN OF THE EVENTS THAT TOOK PLACE DUE TO BEING UNCONSCIOUS DURING THE FAILURE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED FURTHER MEDICAL TREATMENT DUE TO HEAD AND BODILY INJURIES SUSTAINED FROM THE CRASH. THE INSURANCE COMPANY TOWED THE VEHICLE TO A YARD BUT HAD NOT INSPECTED THE CAUSE OF THE CRASH. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11222860June 27, 2019
SEAT BELTS
THE DRIVER'S SIDE SEATBELT COMES UNLATCHED WHILE DRIVING AT ANY SPEED. IT HAS BECOME UNLATCHED AT STOP SIGNS AND RED LIGHTS. IT DOES NOT MAKE A DIFFERENCE IF THE CAR IS IN MOTION OR NOT, THE SEATBELT COMES UNLATCHED . THIS STARTED HAPPENING A FEW MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222929June 27, 2019
SUSPENSION
REAR CONTROL ARM RUSTED AND BROKEN WHILE DRIVING ON CITY STREET DODGE CHRYSLER DODGE STILL HAS NOT REIIMBURSED ME FOR THIS AMOUNT TO THIS DATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221898June 22, 2019
UNKNOWN OR OTHER
THE SKY SLIDER HAS A MAJOR LEAKING ISSUE AND VERY HIGH WIND SOUNDS WHEN DRIVING. THE SLIDER DOES NOT CURRENTLY OPERATE AND BETWEEN THIS YEAR AND LAST YEAR I'VE GOTTEN 3 DETAILS JUST TO CLEAN THE WATER DAMAGE AND IT JUST KEEPS HAPPENING. WHEN LOOKING UP REVIEWS SO MANY PEOPLE ARE/HAD THE SAME ISSUE WITH THE SLIDER. THIS IS NOT FAIR TO CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221645June 21, 2019
SERVICE BRAKES
BRAKES LOCKUP WITHOUT ANY NOTICE, IT HAPPENED WHILE DRIVING DOWN THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221256June 19, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE JERKED AND DECELERATED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO NYLE MAXWELL CHRYSLER DODGE JEEP RAM OF AUSTIN (512-219-3634, LOCATED AT 13401 RANCH RD 620 N, AUSTIN, TX 78717) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE O2 SENSOR. THE CONTACT STATED THAT THE FAILURE RECURRED EVERY SIX MONTHS, ESPECIALLY WHEN FUEL WAS PLACED IN THE VEHICLE. THE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000. *TR FOLD THAT DEALER IN AUSTIN, TX PUT COMPANY THE VEHICLE REPAIR INFORMATION UNDER TOW GILBERTS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221328June 19, 2019
ENGINE
THE HEATER CORE IS PLUGGED UP WITH CASTING SAND LEFT IN THE HEAD AT THE TIME OF MANUFACTURING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221329June 19, 2019
SUSPENSION
THE LOWER BALL JOINT ON THE PASSENGER SIDE STEERING KNUCKLE SEPARATED. THE BALL JOINT REMAINED IN THE LOWER CONTROL AND GOUGED THE RIM. THE VEHICLE STEERING IS TOTALLY INOP AS IT IS RESTING ON THE TIRE. THE VEHICLE WAS IN MOTION ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220956June 18, 2019
STEERING, SUSPENSION, WHEELS
TURNING WITH NOISE ON THE FREEWAY AND STREET. CLICKING WHEN PUSHING BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220915June 18, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING 45 MPH, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL. THERE WAS ALSO A VIBRATION IN THE STEERING WHEEL AND THE VEHICLE BOUNCED. FURTHERMORE, THE FRONT END OF THE VEHICLE WAS LOW TO THE GROUND AND THE FRONT TIRES WERE RUBBING THE FRAME OF VEHICLE WHILE TURNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. MAC HAIK DODGE CHRYSLER JEEP RAM (5255 I-35, GEORGETOWN, TX 78626) WAS CONTACTED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220767June 17, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
AS YOU'RE ALL AWARE ABOUT THE CONSTANT AND PREDICTABLE WINDOW REGULATOR FAILURE ON PRETTY MUCH ALL JEEP LIBERTY'S CONTINUES TO THIS DAY. I REALIZE THE WARRANTY HAS BEEN EXTENDED AN ADDITIONAL SEVEN YEARS BUT THE REPLACEMENT PART HASN'T BEEN UPGRADED. MY JEEP HAS APPROXIMATELY 30,000 MILES ON IT AND THEY HAVE BEEN REPLACED OVER FIFTEEN TIMES. GRANTED THE WARRANTY PAID FOR ABOUT HALF OF THEM BUT I'M DISABLED AND LIVING ON SOCIAL SECURITY AND CAN'T AFFORD THIS DEFECT MUCH LONGER. I THOUGHT ABOUT SELLING IT BECAUSE IT'S OTHERWISE FLAWLESS HOWEVER, WORDS HAS GOTTEN AROUND AND THE RESALE I'M TOLD IS ABOUT 1,500 DOLLARS. AT THE MOMENT TWO OF MY WINDOWS ARE TAPED CLOSED. IF I HAD TO PAY FOR ALL THE REGULATORS THAT FAILED IT WOULD'VE COST APPROXIMATELY 9,000 DOLLARS. SINCE THE 7 YEAR EXTENSION HAS NOW EXPIRED I USUALLY HAVE TO REPLACE ONE ABOUT EVERY 3-4 MONTHS. AND, I ONLY PUT LESS THAN 1000 MILES A YEAR ON MINE. I MOST LIKELY WOULD HAVE TRADED IT IN FOR A NEW ONE BUT BECAUSE JEEP DECIDED THE MONEY THEY MADE WAS MORE IMPORTANT THAN CUSTOMER LOYALTY COUNT ME OUT AND THE MANY PEOPLE WHO ARE AWARE OF MY SITUATION FEEL THE SAME. I'M SURE YOU HEARD ABOUT THIS SEVERAL MILLION TIMES BY NOW MY COMPLAINT WILL BE TRANSFERRED TO YOUR SPAM MAIL FOLDER. DO AS YOU PLEASE AND ME AND EVERYONE WHO'S AWARE OF THIS WILL DO THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220768June 17, 2019
AIR BAGS, FUEL/PROPULSION SYSTEM
I SEE THERE ARE TWO RECALLS IN MY VEHICLE - ONE FOR THE AIR BAGS AND SECOND FOR THE FUEL TANK HAVING POSSIBLE LEAKAGE. I LIVE ON AN ISLAND AND THE CLOSEST DEALER/REPAIR SHOP THAT COULD DO WORK IS IN ANOTHER TOWN THAT WOULD TAKE A WEEK LONG TRIP TO GET THERE BY BOAT, ETC. ANY SUGGESTIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220787June 17, 2019
UNKNOWN OR OTHER
I RECENTLY WROTE ABOUT MY WINDOW REGULATOR COMPLAINTS BUT OMITTED THE PROBABLY MOST IMPORTANT ISSUE. I KNOW OF SEVERAL INCIDENTS INVOLVING SHATTERED GLASS MAKING ITS WAY INTO THE CABIN OF THE VEHICLE. FORTUNATELY THIS HASN'T HAPPENED TO ME (YET) BECAUSE I WAS TRAVELING AT SLOWER SPEEDS. EVEN SO, COMING OUT TO YOUR VEHICLE WHILE ON VACATION AND FINDING THE WINDOW REGULATOR FAILED WHILE PARKED CERTAINLY RUINS YOUR DAY. ESPECIALLY IF IT'S EXTREMELY COLD OR HOT OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220166June 14, 2019
STEERING, SUSPENSION, WHEELS
FRONT LEFT LOWER BALL BROKE CAUSING TIRE AND WHEEL BLOWOUT AND LOSS OF STEERING CONTROL AT 60 MPH. WAS ON HIGHWAY ON RIGHT HAND CURVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219826June 13, 2019
FUEL/PROPULSION SYSTEM
I HAVE MY BROTHER'S 2005 JEEP LIBERTY WITH LESS THAN 100,000 MILES. IT IS A VERY IMPORTANT VEHICLE TO ME AS HE PASSED FROM CANCER. TO DATE I HAVE FILLED THE CAR 3X AND EVERY TIME I GET A GAS GUSHER COMING OUT OF THE TANK. THE LAST TIME I WAS EXTRA CAREFUL AND STILL ENDED UP GETTING GAS ALL OVER THE CAR AND MYSELF. NOW I TRY TO ESTIMATE GALLONS SO IT DOESN'T SPRAY OUT AND I STAND OFF TO THE SIDE. 600.00 IS A LOT OF MONEY TO SPEND FOR A NEW FUEL NECK REPLACEMENT. OBVIOUSLY NOT EVERYONE IS REPORTING THIS AS THEY ARE TRYING TO FIX IT THEMSELVES. TRY GOOGLING THIS ON THE INTERNET. THIS IS NOT A SAFE SITUATION, ALTHOUGH GAS ON THE OUTSIDE DISSIPATES QUITE QUICKLY. ONE SPARK AND THE GAS STATION COULD BE TOAST. I AM VERY LEERY OF CHRYSLER & DODGE GAS TANKS, THANKFULLY MY MAGNUM WHICH STARTED ACTING UP HAD A LIFETIME WARRANTY ON THE FUEL TANK, WHICH DODGE IS NOT VERY QUICK TO POINT OUT. MY MAGNUM JUST STARTED DYING AFTER IT WAS FILLED UP, FIXED NOW I HOPE. HOPING YOU CAN COME UP WITH A RE-CALL FOR THESE JEEPS. VERY DISAPPOINTED IN THE FUELING UP ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219859June 13, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 75 MPH, THE AIR BAG INDICATOR ILLUMINATED AND THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED A FEW SECONDS LATER. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 126,445.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219441June 12, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE ALTERNATOR ON THE VEHICLE WENT WHICH AFFECTED THE BATTERY AND THE COMPUTER SYSTEM, CAR NEARLY CAUGHT ON FIRE. THE REPAIR PERSON SAID THIS SHOULD HAVE BEEN LISTED AS A RECALL BECAUSE A CERTAIN FUSE COULD HAVE AVOIDED THE PROBLEM. THE COMPUTER IS ON BACK ORDER, GOING ON 3 WEEKS AND THIS APPEARS TO BE A ONGOING PROBLEM WITH THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219603June 12, 2019
SUSPENSION
TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 20 MPH DOWN ON AN INCLINE, WHEN SHE LOST CONTROL OF THE VEHICLE AND CRASHED THE FRONT DRIVER SIDE INTO A WALL. THE AIR BAG DID DEPLOY. THE CONTACT SUSTAINED 2 BROKEN RIBS, COLLAR BONE, RIGHT HAND AND NECK INJURIES. ALL INJURIES REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 181,000. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11219196June 11, 2019
AIR BAGS
MY AIRBAG LIGHT STAYS ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218801June 9, 2019
AIR BAGS, ENGINE, POWER TRAIN
MY 2006 JEEP JUST STOP WORKING, CAME OUT OF WORK AND WOULD NOT TURN OVER,ECM BOX WENT BAD ON MY JEEP. THIS IS A COMMON PROBLEM PER MY MECHANIC THE ON BOARD ( BRAIN ) COMPUTER ECU, ECM AND EC BOX MUST BE RECALLED OR ELSE THIS ISSUE IS ON THE PURCHASERS LIKE US. FORDS HAD THE SAME PROBLEM BACK IN 96. YOUR PART FOR MAY 2006 JEEP ECM CAN NOT BE LOCATED ANYWHERE IN THE UNITED STATES, HOW IS THIS POSSIBLE????????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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