Jeep Liberty Complaints

8,882 consumer complaints on file.

#10475393September 14, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT WHENEVER IT WOULD RAIN, RAIN WATER LEAKED INTO THE VEHICLE THROUGH THE ROOF AND THE DOME LIGHT, CAUSING THE DOME LIGHT TO FAIL. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER WAS NOTIFIED BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475326September 13, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING UP AN INCLINE AT APPROXIMATELY 25 MPH, THE REAR OF THE VEHICLE BEGAN TO SWAY ACROSS THE ROAD. THE CONTACT WAS ABLE TO GAIN CONTROL AND RESUME DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE REAR UPPER CONTROL ARM WAS SEVERELY DAMAGED DUE TO RUST CORROSION AND WOULD NEED TO BE REPLACED . THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED A CASE MANAGER WOULD FOLLOW UP WITH A CALL TO ASSIST WITH THE SUSPENSION DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475149September 12, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 191,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475197September 12, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DRIVER SIDE AIR BAG DEPLOYED ERRONEOUSLY AND WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474043September 6, 2012
POWER TRAIN
I BACKED MY JEEP LIBERTY SPORT INTO A TURN AROUND AREA, NEEDED TO PUT IT IN 4 WHEEL DRIVE. I PUT IT IN 4 WHEEL HI, THEN PULLED FORWARD. ONCE I WAS OUT OF THE TURN AROUND AREA I PUT IT BACK IN 2 WHEEL DRIVE. AS I WAS DRIVING DOWN THE ROAD THE VEHICLE WAS DRIVING VERY SLUGGISH. I STOPPED TO MAKE SURE NOTHING WAS STUCK IN THE TIRES OR IN THE WHEEL WELLS. I CONTINUED DRIVING AND IT DID NOT WANT TO GO ABOVE 40 MILES AN HOUR. AFTER ABOUT 10 MINUTES I HEARD A RATHER LOUD POPPING SOUND, FOLLOWED BY WHAT SOUNDED LIKE A CHAIN BEING DRAGGED UNDER THE VEHICLE. I STOPPED TO LOOK UNDER IT BUT DIDN'T SEE ANYTHING, SO I SLOWLY MADE MY WAY TOWARDS HOME. AFTER ANOTHER FEW MINUTES IT WAS BASICALLY UNDRIVABLE, SO I STOPPED AT A FRIENDS HOUSE AND GOT A RIDE HOME. AFTER TAKING IT TO THE MECHANICS THEY TOLD ME THE FRONT DRIVE SHAFT HAD BROKEN IN HALF. I GOT THAT REPAIRED JUST TO BE TOLD THAT THE REAR PINION IS SHOT AND NEEDS TO BE REPLACED AS WELL. THE VEHICLE HAD BEEN FINE UP TILL THAT POINT, AND I HAD USED 4 WHEEL DRIVE ON OTHER OCCASIONS. NOW FOR SOME REASON AFTER USING IT THIS TIME I HAD A $600 BILL TO REPLACE THE FRONT DRIVE SHAFT AND WHAT I AM BEING TOLD IS AT LEAST ANOTHER $600 TO $900 BILL FOR THE REAR PINION. ANYONE ELSE HAVE ANY ISSUES WITH THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474062September 6, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY RENEGADE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE AIR BAGS DEPLOY WITHOUT ANY WARNINGS. THE CONTACT MENTIONED THAT THERE WAS NO ACCIDENTS AND THE VEHICLE DID NOT IMPACT ANY OTHER OBJECT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD SEND OUT AN INVESTIGATOR TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473931September 5, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
BOUGHT THE JEEP NEW FROM JEEP DEALER AND IT CAME WITH A FACTORY INSTALLED 'SKYSLIDER'. WE HARDLY EVER USE THE SKYSLIDER AND AFTER A SEVERE THUNDERSTORM, WE NOTICED WHEN DRIVING THE JEEP, THERE WAS A POPPING NOISE. THE SKYSLIDER HAD BUNCHED UP AND WAS NOT CLOSING. TOOK THE JEEP TO OUR MECHANIC WHO ADVISED THAT THERE WAS A 1" PIECE ON THE TRACK THAT WAS BROKEN AND THE PART WOULD COST APPROX. $1900.!!!. I CALLED CHRYSLER BECAUSE THE JEEP IS ONLY 4 YEARS OLD AND THIS IS A CLEAR DEFECT. CHRYSLER ADVISE ME TO TAKE THE JEEP TO A JEEP DEALERSHIP FOR DIAGNOSIS...A BROKEN PIECE ON THE FRAME WHICH NEEDED TO HAVE THE WHOLE FRAME REPLACED AT A COST OF - $4K. FOUR THOUSAND DOLLARS. THE SKYSLIDER IS DEFECTIVE ON ALL 2008 JEEP LIBERTY MODELS AND THIS COULD CAUSE A FATALITY. THE SKYSLIDER IS MADE OF CANVAS AND CAN POP OFF THE TRACK AND FLY OFF. I CROSS A BRIDE DAILY AND CANNOT DRIVE MORE THAN 20MPH OR THE ROOF STARTS TO LIFT UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473920September 5, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE WENT TO LIFT THE HOOD OF THE VEHICLE BUT THE HYDRAULIC RODS FAILED AND THE HOOD WOULD NOT REMAIN UPRIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 204,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473997September 5, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS IS THE 3RD TIME IN 5 YEARS THAT THE DS REAR WINDOW REGULATOR HAS FAILED CAUSING THE WINDOW TO SLIDE DOWN THE TRACK. THE LASTEST OCCURRENCE HAPPENED WHILE DRIVING DOWN THE FREEWAY AT 60 MPH. THE WINDOW WAS NOT BEING OPERATED AT THE TIME OF THE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473821September 4, 2012
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WHEN VEHICLE IS OR IS NOT IN MOTION THE VEHICLES LIGHTS,HORN,TURN SIGNALS,INSTRUMENT GAUGES,AND WINDSHIELD WIPER BEGIN TO MALFUNCTION AND OPERATE ON ITS OWN SQUIRTING ALL THE WINDSHIELD WIPER FLUIDS,HEADLIGHTS FLICKERING,HORN HONKING ON IT'S OWN AND INSTRUMENT PANEL GAUGES FLICKER AND FLASHING,UNTIL EITHER BATTERY DIES OR BATTERY BECOMES DISCONNECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473842September 4, 2012
FUEL/PROPULSION SYSTEM
WHEN THE GAS TANK IS FILLED GAS SHOOTS OUT WHEN THE GAS PUMP SHUTS OFF. THERE SEEMS LIKE THERE IS A BUILDUP OF PRESSURE IN THE GAS TANK. THIS IS AN ONGOING PROBLEM WITH EVERY FILL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473670September 3, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
THE WINDOW REGULATOR HAS FAILED IN THE WINDOW. THIS IS A WELL KNOWN PROBLEM. JUST SITTING AT A LIGHT AND THE WINDOW FALLS DOWN BECAUSE OF A SMALL PLASTIC PIECE THAT HOLDS THE WINDOW UP BREAKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473172August 31, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING MY 2002 JEEP LIBERTY, THE HIGH BEAM LIGHTS CLICK ON AND OFF AUTOMATICALLY FOR A FEW SECONDS. THIS HAS HAPPENED A FEW TIMES ON DIFFERENT DATES. NOW RECENTLY I WAS GOING AROUND A CORNER AND MY INTERIOR LIGHTS CAME ON, THEN SHUT OFF. ALSO (MAY BE UNRELATED) WHEN I TURN THE VOLUME UP OR DOWN ON THE RADIO THE POWER TO THE RADIO/CD UNIT SHUTS OFF THEN COMES BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472993August 30, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
VEHICLE INDICATED THAT PASSENGER FRONT DOOR WAS AJAR, THIS AFTER TEN MINUTES OF DRIVING. DOOR WAS IN FACT NOT AJAR. PASSENGER OPENED AND CLOSED DOOR JUST TO CHECK, DOOR THEN WOULD NO LONGER FULLY CLOSE. PULLED MANUAL LOCK TO SEE IF IT WAS STUCK, WHOLE PIECE CAME OUT. SMOKE STARTED POURING OUT OF HOLE AND DOOR METAL WAS VERY HOT TO THE TOUCH. REMOVED DOOR PANEL TO PUT OUT FIRE INSIDE. LOCK ACTUATOR MOTOR MELTED DOWN AND PARTS WERE SMOLDERING. DURING THIS PROCESS THE ELECTRONIC BACK GLASS POPPED OPEN AS WELL AND WILL NO LONGER LATCH EITHER. CHRYSLER RECALLED SOME 2004 LIBERTY'S FOR THESE MOTORS OVERHEATING AND SEIZING, WAS INFORMED THAT THIS VEHICLE WAS NOT INCLUDED AND THAT WE SHOULD HAVE 'MAINTAINED THE WIRING IN THE DOOR'. THIS VEHICLE IS METICULOUSLY MAINTAINED! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10473025August 30, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
RIGHT REAR POWER WINDOW REGULATOR FAILED CAUSING WINDOW TO FALL. INABILITY TO CLOSE WINDOW CREATES CABIN PRESSURE OSCILLATIONS AT ALL SPEEDS. THESE PRESSURE CHANGES ARE INTENSE AND CAUSE A DISTRACTION AND LIMIT DRIVER'S HEARING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473026August 30, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
LEFT REAR POWER WINDOW REGULATOR FAILED CAUSING WINDOW TO FALL. INABILITY TO CLOSED WINDOW CREATES CABIN PRESSURE OSCILLATIONS AT ALL SPEEDS. THE PRESSURE OSCILLATIONS CREATE A DISTRACTION TO THE DRIVER AND IMPAIR THE DRIVER'S HEARING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473034August 30, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ROOF OF THE VEHICLE BLEW OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY AND THERE WAS NOTHING THAT COULD BE DONE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472364August 24, 2012
ENGINE
MY DAUGHTER BOUGHT A 2002 JEEP LIBERTY 1 MONTH AGO. WE CHANGED THE OIL AND I HAD HER CHECK IT EVERY TWO WEEKS SINCE THE VEHICLE WAS NEW TO HER. SHE DID AS I SAID FOR A COUPLE WEEKS AND SAID IT USED NONE. SHE IS VERY DILIGENT AT WATCHING HER MILEAGE TO PLAN OIL CHANGES EVERY 3000 MILES. SHE WENT TO WORK AND THE ENGINE STARTED TO KNOCK. SHE CHECKED THE OIL AND FOUND IT 3 QUARTS LOW AND GOT NO LOW OIL WARNING. WE TOOK IT TO A SHOP AND IT NEEDS A NEW ENGINE. WE FOUND OUT NO REPUTABLE SALVAGE YARD WANTS TO SELL THE ENGINE DUE TO A KNOWN OIL GEAR ISSUE, SO THEY WILL NOT EVEN WARRANTY ONE WITH LOW MILES. A REBUILT MOTOR WITH THE OIL GEAR ISSUE FIXED COSTS $3200.00. WITH LABOR MY DAUGHTER IS LOOKING AT $4500.00 TO REPLACE AN ENGINE WITH ONLY 119000 MILES. I SEARCHED THE INTERNET ON 2002 JEEP LIBERTY 3.7 ENGINE. I FOUND MANY COMPLAINTS REGARDING THE BLOWN MOTOR. THE AVERAGE SEEMS TO BE 96000 MILES. MANY PEOPLE ONLINE SAID THEY CONTACTED JEEP AND THEY SAID THEY WERE SOL. I DON'T EXPECT A NEW ENGINE FOR NOTHING, BUT WHEN THE AVERAGE VEHICLE TODAY DOES 250000 MILES BY MOST MANUFACTURERS AND TOYOTA IS AT 400000. I WOULD LIKE TO SEE AN AMERICAN COMPANY DOING EVERYTHING IT CAN TO CREATE CUSTOMER LOYALTY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472366August 24, 2012
AIR BAGS
THE AIR BAG WARNING LIGHT COMES ON AND OFF AT RANDOM TIMES WHILE DRIVING, IT STARTED ABOUT THREE WEEKS AGO. THIS JUST HAPPENS AT RANDOM ITS ON FOR 50 SECONDS THEN GOES OFF AND THEN BACK ON AGAIN AND THEN OFF AND SOMETIMES IT DOES THIS FOR AWHILE AND SOME TIMES JUST A FEW TIMES AND THEN DOESN'T DO IT AGAIN FOR A COUPLE OF DAYS. THIS HAPPENS AT ANY SPEED THE CAR IS GOING. IT'S JUST TOTALLY RANDOM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472008August 23, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN ALIGNMENT, WHO NOTIFIED HIM THAT THE UPPER BALL JOINT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE CURRENT AND FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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