Jeep Liberty Complaints

8,882 consumer complaints on file.

#10531770July 25, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NETS CAMPAIGN NUMBER: 12V527000 (AIR BAGS) SEVERAL MONTHS AGO AND THE CHRYSLER GROUP INFORMED HIM THAT THE PARTS NEEDED TO CORRECT THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 08/22/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531784July 25, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE RETRACTABLE SKY SLIDER FRACTURED OFF WHILE THE SKY SLIDER WAS CLOSED. THE CONTACT TOOK THE VEHICLE TO LOCAL MECHANIC, WHO STATED THAT THE ENTIRE TRACK NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE SKY LINE SLIDER REPLACED. THE CONTACT DID NOT HAVE THE UNIT REPLACED. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER STATED THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531616July 24, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE VIBRATED AS THE FRONT BRAKES SEPARATED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526302July 23, 2013
FUEL SYSTEM, GASOLINE
WHENEVER THE VEHICLE IS FILLED WITH FUEL, WHEN THE AUTOMATIC SHUTOFF OCCURS, FUEL FLOWS BACK OUT OF THE FUEL TANK ONTO THE VEHICLE AND THE GROUND! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526353July 23, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STEEL LINE AROUND THE FRONT BRAKE HOSE WAS CORRODED AND HAD CAUSED THE BRAKE HOSE TO FRACTURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,900. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526372July 23, 2013
FUEL SYSTEM, GASOLINE
CHECK VALVE IN FUEL TANK NOT OPERATING CORRECTLY. DURING FILL-UP, THE GAS TANK OVERFLOWS ONTO THE GROUND EVERY TIME. I HAVE SEEN MANY OTHERS COMPLAIN ABOUT THIS ISSUE IN ONLINE FORUMS. WITH GAS ALWAYS SPILLING OVER, I WOULD ASSUME THAT THIS IS A VERY HAZARDOUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531494July 23, 2013
AIR BAGS
JEEP'S M35 ORC SENSOR RECALL HAS BEEN CLOSED SINCE JANUARY 2013 BUT PARTS ARE STILL NOT AVAILABLE TO REPAIR THE AIRBAG FROM POSSIBLY DEPLOYING WHEN IT IS NOT SUPPOSED TO. I KEEP CALLING THE DEALERSHIP THEY SAY THEY HAVE NO INFO. I CALL CHRYSLER & THEY SAY "WE ARE WORKING WITH OUR SUPPLIER TO REMEDY THE RECALL & MAKE PARTS AVAILABLE" I THINK 7 MONTHS IS UNREASONABLE WHEN I AM DRIVING AROUND IN A VEHICLE THAT COULD POSSIBLY DEPLOY THE AIRBAGS AT ANY TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531508July 23, 2013
AIR BAGS
THE AIRBAG CONTROL MODULE RECALL WAS PUBLICIZED IN NOVEMBER OF 2012 (SAFETY RECALL M35/NHTSA 12V-527). AS OF TODAY, 7/23/2013, THE DEALER STILL HAS NOT RECEIVED THE CORRECTIVE PARTS. AN 8 MONTH DELAY IN CORRECTING A DEFECT THAT HAS THE POTENTIAL TO CAUSE INJURY OR DEATH GOES BEYOND NEGLIGENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531518July 23, 2013
AIR BAGS
I LIVE IN PUERTO RICO AND HAVE A 2002 JEEP LIBERTY SPORT. AS EXPLAINED BY MANY OWNERS, I RECEIVED THE NOTIFICATION FROM CHRYSLER IN REGARDS TO THE M35 SAFETY RECALL. I DIDN'T GAVE TO MUCH ATTENTION SINCE NOTHING HAPPENED SINCE THE NOTIFICATION WAS RECEIVED. BY SURPRISE ON SUNDAY NIGHT THE AIR BAG LIGHT STARTING APPEARING IN THE PANEL GOING ON AND OFF. IT HAPPENS LIKE 5 TIMES WHY VEHICLE WAS IN MOVEMENT. I CALLED TODAY JULY 23,TO THE NUMBER IN THE LETTER AND BY SURPRISE THEY STILL HAVE THE PART IN BACKORDER. THE PERSON CHECK THE VIN AND TRANSFER ME TO THE PR OFFICE. GUESS WHAT, PUERTO RICO OFFICE COULDN'T GAVE ME ANY INFORMATION SINCE ALL THEY KNOW IS THAT THE PART IS ON BACKORDER. THE PERSON NAMED [XXX] COULDN'T GAVE ME ANY SOLUTION TO THE ISSUE. BUT WHO IS GOING TO BE RESPONSIBLE IF BY ANY CHANCE THE AIR BAG GETS OPEN AND I HAVE AN ACCIDENT?IS CHRYSLER PREPARED TO GET DEMANDS FROM DRIVERS DUE TO ANY ACCIDENTS THIS ISSUE MAY CAUSE? I CALLED AGAIN THE US OFFICE AND SPOKE WITH TO [XXX], WHO EXPLAINED THAT IN US THE DEALERS ARE GIVING PRIORITY TO THOSE CARS THAT ARE GIVING THE ISSUE, WHICH I UNDERSTAND IS A PLAN B WHILE THEY RECEIVE ENOUGH PARTS TO DO ALL THE VEHICLES. IN PR, SORRY NO PLAN B IS AVAILABLE NEITHER A WAITING LIST. I WAS TRANSFERRED AGAIN TO THE PR LINE IN ORDER TO SEE IF THEY WERE DOING A WAITING LIST, BUT NOTHING. I ASKED [XXX] TO TRANSFER ME TO THE MANAGER OR GENERAL MANAGER OF THE PR OFFICE BUT MR. NEFTALI RODRIGUEZ WAS NOT ABLE TO TALK TO ME SINCE HE WAS IN ANOTHER CALL, BUT HE ADVISE [XXX] TO TELL ME THAT THERE WAS NO MORE INFO. CAN SOMEONE ADVISE ME TO WHOM I SHOULD ADDRESS THIS ISSUE? I UNDERSTAND THIS IS A SERIOUS SITUATION AND THE SAME LOOP BUT NOTHING IS BEING DONE. I WILL CONTINUE TO INFORM THIS ISSUE TO THE CHRYSLER HEADQUARTERS SINCE THIS IS REALLY SERIOUS. IS THE NHTSA TAKING ANY ACTION?, PLEASE LET ME KNOW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526143July 22, 2013
AIR BAGS
THE AIR BAG SENSOR WENT OFF AND THE AIR BAG LIGHT CAME ON. THE LIGHT STAYS ON UNTIL I TURN THE CAR OFF. WHEN I START THE CAR AGAIN, WITHIN 5 MINUTES OR LESS THE ALARM GOES OFF AND THE LIGHT COMES ON. I AM AFRAID IT WILL DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526245July 22, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V121000 (POWER TRAIN). THE CONTACT STATED THAT THE DEALER INFORMED HER THAT THE PARTS NEEDED TO PERFORM THE RECALL SERVICE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526039July 22, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ENGINE AND ENGINE COOLING, VISIBILITY, POWER TRAIN
CAR WILL NOT BLOW OUT COLD AIR BUT WORKS FOR A MOMENT THEN JUST HOT AIR. THOUGHT IT NEEDED FREON BUT I AM BEING TOLD NEW COMPRESSOR IS REQUIRED $700.00. I SPOKE TO ANOTHER MECHANIC WHO THOUGHT THE CLUTCH PART IS THE REAL ISSUE. THE CAR IS GARAGE KEPT AND WELL MAINTAINED. REPLACING CLUTCH FIRST. I HAVE SEEN SEVERAL SIMILAR COMPLAINTS ONLINE TOO. WINDOWS 3 OF 4 HAVE DROPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525996July 21, 2013
AIR BAGS, SEAT BELTS
AIR BAG LIGHT AND SEAT BELT LIGHT WILL NOT GO OFF EVEN THOUGH THE SEATBELTS ARE FASTENED. ALL FUSES OK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525945July 20, 2013
SUSPENSION
I WAS DRIVING 40MPH DOWN THE ROAD STRAIGHT NOT EVEN TURNING AND MY BALL JOINT BROKE OFF LANDING ON MY RIM SPLITTING IT IN TWO. THE AXLE IS NOW BEING PULLED OUT LEAKING FLUID THE TIRE IS RUINED (ONLY 6 MONTHS OLD). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525744July 19, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND STATED THAT THE DEALER ADVISED THAT THE REMEDY PART WAS NO LONGER BEING MANUFACTURED. THE CONTACT LEFT SEVERAL MESSAGES WITH THE MANUFACTURER IN REGARD TO THE RECALL BUT THEY FAILED TO RESPOND. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/27/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525537July 18, 2013
AIR BAGS, STEERING, POWER TRAIN
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 55 MPH THE STEERING WHEEL BECAME UNRESPONSIVE AND THE VEHICLE CRASHED INTO A GUARD RAIL, FLIPPED OVER TWICE AND LANDED IN AN EMBANKMENT. THE VEHICLE WAS DESTROYED. THE CONTACT HAD TO BE CUT OUT OF THE VEHICLE. SHE SUFFERED A CUT ON HER NECK, SEVERAL ABRASIONS, BRUISES, AND VARIOUS OTHER INJURIES TO HER BACK. TWO DAYS AFTER THE CRASH SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V121000 (AIR BAGS , POWER TRAIN , STRUCTURE). THE FAILURE AND CURRENT MILEAGE WAS 80,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10525437July 17, 2013
ENGINE
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *SMD THE CONSUMER EXPERIENCED A MISFIRE WHILE DRIVING. THE CHECK ENGINE LIGHT STARTED FLASHING, SO SHE IMMEDIATELY HAD THE VEHICLE DIAGNOSED WITH A DIAGNOSTIC CODE READER AT A LOCAL PARTS STORE. THE CODE FIRED WAS MISFIRE CYLINDER 2. THE SPARK PLUGS AND COIL WERE REPLACED. HOWEVER, THE VEHICLE WAS STILL MISFIRING THE SAME CYLINDER. THE HEAD WAS THEN TAKEN OFF THE ENGINE TO FURTHER INSPECT WHAT WAS HAPPENING IN THE CYLINDER TO CASE IT TO MISFIRE. THE MECHANIC DISCOVERED THE EXHAUST VALVE WAS DRAWN INTO THE CYLINDER AND COMBUSTED. THE COMBUSTION CAUSED THE PISTON TO MELT DOWN TO THE FIRST RING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525442July 17, 2013
AIR BAGS
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE, LAST SEPTEMBER. HOWEVER, AS OF JUNE 25, 2013. THE RECALL HAS NOT BEEN RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525441July 17, 2013
AIR BAGS
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO DEFECTIVE AIR BAG SYSTEM RECALL NOTICE. *SMD THE CONSUMER HAD BEEN IN CONTACT WITH HER LOCAL DEALER SINCE NOVEMBER 9, 2012, ABOUT THE AIR BAG DEFECT WHEN SHE FIRST LEARNED OF THE RECALL. SHE EXPLAINED THAT THE AIR BAG LIGHT WAS ON, AND SHE WAS CONCERNED, SINCE SHE IS A SMALL ADULT, THAT MUST SIT CLOSE TO THE STEERING WHEEL. THE DEALER INFORMED HER, THERE WAS NOTHING THEY COULD DO, EXCEPT TO PUT HER ON A WAITING LIST, AND THEY WOULD NOTIFY HER, WHEN THE PARTS ARRIVED. HER LAST CALL TO THE DEALER WAS MAY 6, 2013 AND SHE WAS GIVEN THE SAME INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525412July 17, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE BECAUSE THE PART NEEDED TO COMPLETE THE REPAIR, WHICH WAS UNKNOWN TO THE CONTACT, WAS NOT AVAILABLE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS), BUT DID NOT CONFIRM WITH THE MANUFACTURER IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 8/26/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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