Jeep Liberty Complaints

8,882 consumer complaints on file.

#10555143December 6, 2013
SUSPENSION, WHEELS, STEERING
THE LOWER AND UPPER BALL JOINTS ARE DETERIORATING AND CAUSE INNER WEAR ON BOTH FRONT TIRES. THE CAR HAD AN ALIGNMENT AND NEW TIRES LESS THAN ONE YEAR OLD. THE ACCELERATED INNER WEAR AND CUPPING RESULTED IN A BLOWOUT. THIS IS A SAFETY ISSUE. THE JEEP LIBERTY HAS SERIOUS SUSPENSION PROBLEMS. WHEN I SPOKE TO THE JEEP/CHRYSLER COOPERATION, THEY WERE UNWILLING TO ASSIST IN FIXING THE PROBLEM. WHEN COMPLETING RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH 2006 JEEP LIBERTIES. JEEP FAILS TO RECOGNIZE THAT THE VIN MODEL OF JEEP HAS A DEFECT IN LOWER AND UPPER BALLS JOINTS FOR MY MODEL. I AM VERY DISAPPOINTED IN THE JEEP COMPANY FOR THE LACK OF ATTENTION AND ASSISTANCE FOR SUCH A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554759December 4, 2013
FUEL SYSTEM, GASOLINE
PURCHASED 2007 JEEP LIBERTY AND FUEL IS EXPELLED FROM FUEL FILL LINE UPON FILLING TANK. I AM AMAZED THAT BASED ON ALL THE ONLINE INCIDENTS REPORTED THIS IS NOT A SAFETY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554800December 4, 2013
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REQUIRED PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554716December 3, 2013
AIR BAGS
THE AIR BAG LIGHT ON MY DASHBOARD CONTINUOUSLY GOES ON AND OFF WHILE DRIVING. I TOOK IT TO MY DEALERSHIP, TEMPE JEEP IN ARIZONA,ON 10/04/2012 AND WAS TOLD THEY COULD NOT DUPLICATE THE ISSUE. THEY ALSO STATED THAT THERE WAS NO RECORD OF THE INCIDENTS IN THE TRUCK'S COMPUTER SYSTEM. I KNOW A RECALL EXISTS FOR 2002 JEEP LIBERTY'S, BUT ACCORDING TO THE DEALER MY VIN IS NOT WITHIN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554717December 3, 2013
AIR BAGS
THE AIR BAG LIGHT ON MY DASHBOARD CONTINUOUSLY GOES ON AND OFF WHILE DRIVING. I TOOK IT TO MY DEALERSHIP, TEMPE JEEP IN ARIZONA,ON 10/04/2012 AND WAS TOLD THEY COULD NOT DUPLICATE THE ISSUE. THEY ALSO STATED THAT THERE WAS NO RECORD OF THE INCIDENTS IN THE TRUCK'S COMPUTER SYSTEM. I KNOW A RECALL EXISTS FOR 2002 JEEP LIBERTY'S, BUT ACCORDING TO THE DEALER MY VIN IS NOT WITHIN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554332December 2, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY 4X4 THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH ACROSS A RAILROAD TRACK, THE FRONT DRIVER'S SIDE LOWER BALL JOINT BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE UPPER BALL JOINT AND CONTROL ARM WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554567December 2, 2013
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, ENGINE, EXTERIOR LIGHTING
CHECK ENGINE LIGHT COME ON AND GAS CAP LIGHT ALSO COME ON THE AUTO START WILL NOT WORK & DASH LIGHT GETS REAL DIME ALSO GPS LIGHT GET REAL DIME/ AND THERE IS A REAL STRONG SMELL OF GAS THAT COMES INSIDE THE VEHICLE WHILE GOING DOWN THE ROAD. THE VEHICLE HAS BEEN TO 4 DIFFERENCE CHRYSLER DEALER SHIP AND COMPUTER HAS BEEN REPLACED SENSOR HAVE ALL BEEN REPLACED GAS TANK REPLACED GAS CAP REPLACED .THIS VEHICLE HAS BEEN FOR THESE PROBLEM 11 TIMES AND HAS NEVER BEEN FIXED CALLED CHRYSLER CUSTOMER SERVICE 6 DIFFERENT TIMES ALL WE GET IS THE RUN AROUND . THE DEALER SHIPS DRIVE THE VEHICLE AND HAVE PUT 1,500 MILE ON THE VEHICLE DRIVING IT. NEED SOME KNOW TO WHY THIS CAN NOT BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554279December 1, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
TWO OF THE REAR WINDOWS HAVE FAILED. BOTH OF THEM DROPPED FOR NO APPARENT REASON AND WOULD NOT WORK TO CLOSE THEM. ONE OF THE FAILED IN 3/2013 AND THE OTHER ONE FAILED TODAY WHILE I WAS DRIVING 60 MPH ON THE FREEWAY. I KNOW THAT JEEP HAS HAD MANY COMPLAINTS REGARDING THE FAILURE OF THEIR WINDOWS. I KNOW THAT IT IS GOING TO COST AT LEASE $300 TO REPAIR EACH WINDOW. I HAVE NOT BEEN ABLE TO AFFORD TO REPAIR THE FIRST FAILED WINDOW. I HAVE HAD TO USE DUCT TAPE OVER AND OVER TO TRY AND KEEP IT CLOSED. NOW THE SECOND WINDOW HAS FAILED AND IS TRAPPED INSIDE THE DOOR FRAME. JEEP NEEDS TO RECALL THESE DEFECTIVE WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554162November 29, 2013
POWER TRAIN
VEHICLE WAS PARKED ON TOP OF A HILL, TRANSMISSION IN PARK, KEY TURNED OFF. I SAT IN FRONT SEAT FOR SEVERAL MINUTES WHILE ENGINE WAS STOPPED AND TURNED OFF, I GOT OUT OF THE JEEP, OPENED THE BACK DOOR TO GET OUT SOME EQUIPMENT I WAS NEEDING FOR WORK. THE JEEP BEGAN TO ROLL DOWN THE HILL KNOCKING ME SIDEWAYS. IT WAS IN THE 2 WD POSITION. I COULD ONLY WATCH AS THE JEEP WAS HEADED FOR TWO LANE TRAFFIC, THIS IS THE SECOND TIME THIS JEEP HAS DONE THIS, SAME SCENARIO. BOTH TIMES THE WHEELS WERE ALL ROLLING, NOT SLIDING. I USED THE 4 WD EARLIER THE SAME DAYS, ON BOTH OCCASIONS BUT IT WAS IN 2 WD AT TIME OF ROLLING. HAD IT TOWED TO A JEEP DEALER GARAGE, THEY CANNOT DIAGNOSE IT, WOULD NOT ALLOW A RENTAL CAR, HAD TO LEAVE IT WITH DEALER TO FURTHER TRY TO "REPLICATE" AND DIAGNOSE. VERY DANGEROUS! BOTH EVENTS THE JEEP WAS ON A HILL AND ROLLED TOWARDS BUSY HIGHWAYS, THANKFULLY STOPPED ON OWN WITHOUT HITTING SOMETHING OR SOMEONE OTHER THAN ME ON THE SECOND EVENT. THANKFULLY NO CHILDREN/PETS/OTHERS WERE NEAR OR BEHIND THIS VEHICLE! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10553813November 26, 2013
TIRES:VALVE
APPROXIMATELY JUNE 30, 2013, I WAS DRIVING ON AN INTERSTATE AT 65 MPH WHEN THE LOW TIRE PRESSURE LIGHT CAME ON. I MANAGED TO CROSS 2 LANES AND GET TO THE SIDE OF THE ROAD TO DISCOVER MY FRONT DRIVER'S SIDE TIRE WAS FLAT. THE CAUSE OF THE FLAT WAS A BROKEN VALVE STEM. THESE ARE THE ALUMINUM VALVE STEMS USED IN THE TIRE PRESSURE MONITORING SYSTEM. I HAD IT REPLACED. ON NOVEMBER 22, 2013, ONLY 5 MONTHS LATER, WHILE TRAVELING AT A HIGH RATE OF SPEED AGAIN, 65 MPH, ANOTHER OF THE ALUMINUM VALVE STEMS BROKE. I DID KEEP SOME OF THE PIECES THAT I FOUND. UNFORTUNATELY I HAD TO TRAVEL APPROXIMATELY 1 MILE ON THE TIRE THAT QUICKLY WENT FLAT. THERE ARE ONLY 52,000 MILES ON THE VEHICLE. THESE ARE THE ORIGINAL VALVE STEMS THAT CAME ON THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553665November 25, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOW REGULATOR BECAME INOPERABLE AND THE WINDOWS COULD NOT BE CLOSED. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE REGULATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553726November 25, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 ( AIR BAGS) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553531November 23, 2013
FUEL SYSTEM, GASOLINE
EVERY TIME I GO TO THE GAS STATION AND FILL UP MY TANK, THE PUMP DOESN'T SHUT OFF AND IT SPILL ABOUT A CUP FULL OF GAS. ALSO AFTER SOME RESEARCH THERE ARE MANY OTHER JEEP OWNERS THAT ARE DEALING WITH THE SAME PROBLEM!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553369November 22, 2013
FUEL SYSTEM, GASOLINE
WAS PUTTING AFTER THE PUMP SHUT OFF, GAS CAME POURING OUT OF THE TANK DOWN THE SIDE OF THE JEEP. THIS IS THE MAYBE THE SIXTH TIME THIS HAS HAPPENED TO ME, BUT LOOKING ON THE INTERNET THIS IS A VERY COMMON PROBLEM. YOU WOULD THINK JEEP WOULD RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553012November 20, 2013
STRUCTURE:BODY, VISIBILITY
THE 2008 JEEP AND YEARS AFTER ALL HAVE A DEFECTIVE SKYSLIDER(AS FAR AS I KNOW EVERY SINGLE PERSON I SPOKE WITH THAT HAS A SKY SLIDER HAD SOME MALFUNCTION) WHICH SEEMS TO BE A HUGE SAFETY CONCERN. THIS PANORAMIC ROOF CONSTANTLY MALFUNCTIONS, THE REPLACEMENT PARTS COST ALMOST A 1/4 OF THE VEHICLE COST AND WHEN IT BREAKS IT USUALLY IS NOT FIXED PROPERLY. THE CONCERN IS, IT CAN COME FLYING OFF AT HIGH SPEEDS CAUSING POSSIBLE INJURY, ALSO MAKES VEHICLE UN-SECURE DUE TO BEING ACCESSIBLY BY THE ROOF, ALSO CAUSES RAIN, AND OTHER CONTAMINANTS TO ENTER THE CABIN AREA. I UNDERSTAND THAT CHRYSLER IS UNDER GOVERNMENT PROTECTION DUE TO IT FINANCIAL SITUATION BUT THERE IS NO REASON THEY CAN NOT RECALL, REPAIR, OR HAVE A ENGINEERED REPLACEMENT FOR THIS DUE TO THE AMOUNT OF COMPLAINTS AND ISSUES IT HAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552972November 19, 2013
ENGINE
THE JEEP BEGIN TO SMOKE AND THEN CUT OFF. UPON ARRIVING AT THE MECHANIC HE STATED THE AIR CONDITION CLUTCH CAUGHT FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10552793November 18, 2013
FUEL SYSTEM, GASOLINE, STRUCTURE
MY COMPLAINT IS ACTUALLY ABOUT NHTSA! IN JUNE OF 2013, NHTSA PETITIONED CHRYSLER TO RECALL (RECALL NUMBER N46) JEEP LIBERTY VEHICLES INCLUDING MODEL YEARS 2002 - 2007. ACCORDING TO CHRYSLER CUSTOMER SERVICE, MY 2006 JEEP LIBERTY IS INCLUDED. APPARENTLY, THERE IS A RISK OF FUEL TANK PUNCTURE, AND SUBSEQUENT FIRE IN THE CASE OF REAR-END COLLISION. CHRYSLER, AFTER INITIALLY REFUSING TO ISSUE THE RECALL, CAVED IN TO NHTSA PRESSURE. WHEN I SPOKE WITH CHRYSLER TODAY, FIVE MONTHS AFTER THEY AGREED TO THE RECALL, THEY INDICATED THAT THEY ARE WAITING ON NHTSA REVIEWS AND APPROVAL OF CHRYSLER'S RECALL PROPOSAL TO INSTALL A TRAILER HITCH IN UNDER-EQUIPPED VEHICLES, IN ORDER TO STRENGTHEN THE REAR END OF THE VEHICLE AND PREVENT GAS TANK PUNCTURES IN THE EVENT OF A LOW-SPEED REAR-END COLLISION. IT SEEMS COUNTER INTUITIVE THAT NHTSA WOULD PRESSURE A MANUFACTURER TO ISSUE A RECALL, AND THEN HOLD UP THE PROCESS OF REPAIRING AFFECTED VEHICLES WHEN THE MANUFACTURER FINALLY AGREES. IF THIS ALLEGED VEHICLE DEFECT ACTUALLY PRESENTS A SAFETY HAZARD, WHY ALLOW FIVE MONTHS TO PASS WITHOUT ACTION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552624November 17, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JEEP WINDOW REGULATORS ARE DEFECTIVE. THE DRIVER'S WINDOW MADE A LOUD NOISE AND FELL INTO THE DOOR. ESTIMATED REPAIR AT THE CHRYSLER DEALERSHIP WAS $300 - $400 FOR A SMALL PLASTIC PIECE. WITHIN SIX MONTHS, THE REMAINING THREE WINDOWS REGULATORS HAVE FAILED AND ALL WINDOWS ARE NOW HELD IN PLACE WITH A PLASTIC ZIP TIE DUE TO THE HIGH COST OF REPAIR/REPLACEMENT AND CHRYSLER'S REFUSAL TO ACCEPT RESPONSIBILITY FOR FAULTY DESIGN OR BELOW STANDARD EQUIPMENT. BEING UNABLE TO OPEN THE VEHICLE'S WINDOWS IS DEFINITELY A SAFETY HAZARD FOR SEVERAL REASONS. CERTAINLY DO NOT WANT TO BE PULLED OVER AND NOT COMPLY WITH AN OFFICER'S REQUEST TO ROLL THE WINDOW DOWN - AND IF YOU OPEN THE DOOR INSTEAD OF ROLLING THE WINDOW DOWN - THAT WILL BE PERCEIVED AS A THREAT TO THE OFFICER AND ONLY LEAD TO A BAD SITUATION. THERE ARE SO MANY JEEP OWNERS WITH THE SAME COMPLAINT, PLEASE INVESTIGATE THIS MATTER FOR THE SAFETY OF ALL DRIVERS SINCE CHRYSLER IS IGNORING THEIR RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552572November 16, 2013
AIR BAGS
I RECEIVED A RECALL NOTICE M35/NHTSA 12V-527 MONTHS AGO. I WENT TO THE LOCAL DEALER IN OWATONNA, MN ABOUT 1-2 MONTHS AFTER I GOT IT,THIS LAST SUMMER, AND WAS TOLD THEY DO NOT HAVE THE PARTS YET! THEY TOLD ME THEY WOULD SEND ME ANOTHER NOTICE WHEN THE PARTS COME IN. I HAVE YET TO RECEIVE ANY SUCH NOTICE. A FRIEND OF MINE ALSO HAS A JEEP, AND SAID HE WENT TO THE FARIBAULT LOCATION, WHERE HE LIVES, AND THEY FIXED HIS JEEP RIGHT AWAY. MINE STILL HAS NOT BEEN FIXED. CAN YOU CONTACT THEM AND SEE WHAT THE PROBLEM IS? OWATONNA JEEP DEALER IF YOU NEED TO CONTACT ME, PLEASE DO SO BY EMAIL, I AM SELDOM BY MY PHONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552467November 15, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION HAD SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,500. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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