Jeep Liberty Complaints

8,882 consumer complaints on file.

#10594483May 28, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594515May 28, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594537May 28, 2014
SEATS, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER'S HEATED SEAT BECAME OVERHEATED AND MELTED THE SEAT. THE CONTACT SUSTAINED A BURN INJURY TO THE BACK DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. UPDATED 10/8/14*CN UPDATED 3/23/2015 *JS
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10594561May 28, 2014
FUEL SYSTEM, GASOLINE
THE NHTSA SAFETY RECALL OF MY JEEP LIBERTY TO REPAIR A DEADLY DEFECT WITH THE PLACEMENT OF THE FUEL TANK HAS NOT YET BEEN REPAIRED BY CHRYSLER. THEY INFORMED ME OF THE RECALL IN DECEMBER, 2013, BUT THE DEALER (JIM RIEHL'S FRIENDLY CHRYSLER JEEP IN WARREN, MI) TOLD ME THEY DIDN'T HAVE THE PART YET. WHEN I CALLED THAT SAME ESTABLISHMENT ON MARCH 3, 2014 TO SCHEDULE THE IMPORTANT SAFETY REPAIR, I WAS GIVEN THE SAME RESPONSE - THEY DIDN'T HAVE THE PART IN STOCK YET. TODAY I JUST RECEIVED A MAILING FROM JIM RIEHL'S FRIENDLY JEEP IN WARREN MI WHICH STATES:"RECALL NOTICE. AS OF DECEMBER 12, 2013, THIS VEHICLE HAS THE FOLLOWING INCOMPLETE RECALLS/CUSTOMER SATISFACTION NOTICES: N46 (N46 / NHTSA 13V-252) PLEASE CONTACT US TO SCHEDULE AN APPOINTMENT. RECALL/CUSTOMER SATISFACTION NOTICE REPAIRS WILL BE PERFORMED FREE." WHEN I CALLED RUSS IN SERVICE AT THAT SAME FRIENDLY JEEP TODAY, MAY 28, 2014 - - PART NOT YET IN STOCK. THE STATEMENT ABOUT THE RECALL REPAIR IS FRAUDULENT - THE MAILING CONTAINED TWO COUPONS FOR VEHICLE MAINTENANCE. WHEN WILL YOU STOP THIS FARCE AND FORCE CHRYSLER TO STOP ENDANGERING THEIR CUSTOMERS AND REPAIR THEIR DEADLY DEFECT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594581May 28, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THE THAT THE PART NEEDED WAS UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND THEY DID NOT KNOW WHEN THE REMEDY PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/11/2014*LJ UPDATED 08/12/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594588May 28, 2014
FUEL/PROPULSION SYSTEM
CAR STARTS ACCEPTING GAS THEN YOU CAN HEAR IT GURGLE BACK UP WHILE IT SHUTS OFF THE PUMP. IT DOESN'T MATTER HOW FAR IN OR OUT THE HOSE NOZZLE IS EITHER. IT IS TAKING FOREVER TO GET GAS INTO MY CAR MOST OF IT ENDS UP SPILLING OUT OVER THE TOP OF THE GAS DOOR. THIS IS UTTERLY RIDICULOUS AND FROM THE WEB I SEE I AM NOT THE FIRST PERSON DEALING WITH THIS ISSUES AND OF COURSE PAYING FOR THIS PROBLEM OUT OF MY OWN POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594595May 28, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594228May 27, 2014
FUEL/PROPULSION SYSTEM
I OWN A 2005 JEEP LIBERTY CRD AND THIS WEEKEND I HAD TROUBLE WITH IT STARTING. WE PRIMED IT FROM THE FUEL FILTER AND IT FIRED UP. ON MY WAY TO TAKE IT HOME, THE JEEP STALLED 3 MORE TIMES. I TOOK IT IN TO THE SHOP TODAY, AND FOR ABOUT $400 IT WILL BE FIXED. THE FUEL FILTER HOUSING WENT BAD, THE FUEL FILTER IS BAD AND I HAD SOME WIRING GET FRIED IN THE PROCESS. I AM READING LOADS OF PEOPLE HAVING THIS ISSUE AND STATING A FAULTY DESIGN FROM CHRYSLER. WHY ISN'T THIS A RECALL THEN? I READ ON A FEW THAT MENTIONED THE RESULTS OF THIS FIX, THAT IT'S BEEN REDESIGNED AND THEY ARE HAVING NO MORE TROUBLE. I HOPE THAT IT THE CASE FOR ME TOO, AND BELIEVE THIS WOULD BE AN IMPORTANT RECALL AS THIS CAN CAUSE FIRE AND ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594339May 27, 2014
TL-THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS CURRENTLY UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594328May 27, 2014
AIR BAGS
I AND MY SON WERE TRAVELING APPROXIMATELY 40 MILES PER HOUR WHEN A CAR PULLED IN FRONT OF US. MY SON APPLIED THE BRAKES BUT HIT THE CAR IN THE DRIVER'S DOOR. FAIRLY SIGNIFICANT DAMAGE TO OUR JEEP - AND NON OF THE AIR BAGS DEPLOYED. HAVE PICTURES I'D LIKE TO SEND. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10594367May 27, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WERE TO BECOME AVAILABLE. ALSO, THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594431May 27, 2014
STRUCTURE:BODY
I WAS DRIVING MY 2008 JEEP LIBERTY SKYSLIDER ON A LOCAL ROAD AT AROUND 40 MPH. THE ROOF ( A CONVERTIBLE TYPE) BEGAN RATTLING AND CAME OFF THE TRACKS WHILE IN THE CLOSE POSITION CAUSING THE ROOF TO FLY UP. I CONTACTED JEEP AND THEY HAVE NO REMEDY FOR THIS ALTHOUGH AFTER LOOKING THIS UP ONLINE, THERE ARE TONS A SIMILAR INCIDENTS. A CAR IN WHICH THE ROOF FLIES UP IS A MAJOR SAFETY HAZARD AND JEEP SHOULD BE LIABLE SINCE THIS DOESN'T SEEM TO BE AN ISOLATED INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594026May 26, 2014
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
DRIVING THROUGH A SCHOOL ZONE ONE MORNING AND THE CAR SUDDENLY LOST POWER STEERING AND SHUT OFF, WOULD NOT START AGAIN. TOWED IT BACK TO HOUSE AND READ CHECK ENGINE CODE ABOUT CRANKSHAFT POSITION SENSOR. IT MELTED IN PLACE BECAUSE OF WHERE IT IS IN RELATION TO THE EXHAUST, TOOK 4-5 MONTHS TO FULLY DIG OUT THE MELTED SENSOR AND REPLACE. HAD TO PUT A HEAT SHIELD OVER IT MYSELF AND HAS SINCE LASTED 2+ YEARS WITHOUT TROUBLE. VERY POOR DESIGN AND A HASSLE TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593835May 24, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
SAFETY RECALL N46/NHTSA 13V-252. WAITING FOR TRAILER HITCH PARTS SINCE RECALL OF OCTOBER 2013, WAS TOLD BY CRYSTAL LAKE JEEP A LOT OF PEOPLE STILL WAITING FOR PARTS. I DO NOT WANT THIS DANGEROUS VEHICLE HAVE TO TRANSPORT YOUNG GRANDCHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593855May 24, 2014
FUEL SYSTEM, GASOLINE
WHENEVER I FILL THE GAS TANK THE GAS PUMP CLICKS OFF WHEN THE TANK IS FULL, BUT GAS SURGES UP THE SPOUT AND DUMPS ON THE GROUND. THIS HAS NOTHING TO DO WITH THE TYPE OF GAS (PREMIUM OR REGULAR, OR ETHANOL OR NO ETHANOL) OR THE SETTING ON THE PUMP HANDLE (FAST OR SLOW). THIS IS A FIRE, EXPLOSION RISK AS WELL AS AN ENVIRONMENTAL PROBLEM. I REALLY DON'T EXPECT YOU TO DO ANYTHING UNTIL AFTER PEOPLE ARE HURT OR KILLED, BUT WHEN THAT HAPPENS I WANT TO BE ABLE TO SAY "YOU KNEW ABOUT THE PROBLEM, AND DIDN'T CARE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593883May 24, 2014
AIR BAGS, STRUCTURE
ON 20 MAY 14, VEHICLE WAS BROUGHT TO WALDORF (MARYLAND) DARCARS (CHRYSLER JEEP) AFTER DASH AIR BAG ICON CAME ON STEADY. I WAS TOLD THAT AIR BAG WOULD NOT DEPLOY AS LONG AS THE ICON WAS LIT. OCC. RSTR. CONTROL MODULE #56010501-AG NEEDED TO BE ORDERED ($266.00 FOR PART ONLY), BUT THE DEALERSHIP ALREADY HAD 22 ON BACK ORDER....22!...AT A SINGLE DEALERSHIP! SO NOW I HAVE TO RIDE AROUND W/O AN OPERABLE AIR BAG UNTIL CHRYSLER COMES THROUGH WITH THIS CRITICAL PART. MAKES YOU WONDER HOW PREVALENT THIS PROBLEM IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593614May 23, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THEY PARKED THE VEHICLE AND SHUT THE ENGINE OFF, BUT COULD NOT TAKE THE KEY OUT OF THE IGNITION SWITCH. THE CONTACT WAS A MECHANIC AND NOTICED THE SHIFTING CABLE WAS LOOSE AND PUSHED IT BACK IN WHICH ALLOWED HIM TO TAKE THE KEY OUT OF THE IGNITION. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 5/4/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593710May 23, 2014
TIRES:VALVE
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THAT ALL OF THE VALVE STEM SENSORS WERE CORRODED AND CAUSING THE TIRE TO DEFLATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE REPAIR SHOP WHERE THEY REPLACED THE VALVE STEM WITH RUBBER ONES IN ORDER TO PREVENT THE FAILURE FROM HAPPENING AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000. THE CURRENT MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593786May 23, 2014
EQUIPMENT ADAPTIVE/MOBILITY, FUEL SYSTEM, GASOLINE, TRAILER HITCHES
IN DECEMBER 2013, I RECEIVED A RECALL NOTICE ON THE ABOVE-NOTED VEHICLE. SOON AFTER, I PHONED THE DEALER, MOORE CHRYSLER JEEP, PEORIA, ARIZONA, TO SCHEDULE INSTALLATION OF THE OEM TRAILER HITCH, BUT I WAS TOLD THEY DID NOT HAVE THE PART. IN MARCH 2014, MOORE CHRYSLER JEEP SENT ME A REMINDER NOTICE THAT MY JEEP NEEDED SOME MAINTENANCE, AND THAT AS OF DECEMBER 12, 2013, THE VEHICLE HAD AN INCOMPLETE RECALL. I PHONED THE SERVICE DEPARTMENT AND MADE AN APPOINTMENT FOR THE SCHEDULED MAINTENANCE, AS WELL AS FOR THE HITCH TO BE INSTALLED. HOWEVER, I WAS TOLD, ONCE AGAIN, THAT THE DEALER DIDN'T HAVE THE PART. IT HAS BEEN ALMOST SIX MONTHS SINCE I RECEIVED THE RECALL NOTICE, BUT, SO FAR, THE PROBLEM HAS NOT BEEN REMEDIED. I AM FRUSTRATED AND FURIOUS! THIS IS AN IMPORTANT SAFETY ISSUE, AND I WANT TO KNOW WHY I'M GETTING THE RUNAROUND. I DON''T KNOW WHERE TO PLACE THE BLAME, 'CHRYSLER OR THE DEALER, 'BUT EITHER WAY, NOBODY IS TAKING RESPONSIBILITY FOR THIS MOST RECENT RECALL WITH IMPORTANT SAFETY CONCERNS. WHY IS IT TAKING SO LONG TO MANUFACTURE AND SUPPLY THE PART? DOES ANYONE CARE? PLEASE DO NOT SUGGEST THAT I PURCHASE AND INSTALL A HITCH FROM SOME OTHER LOCATION AND WAIT FOR REIMBURSEMENT. I WANT TO HEAR FROM EITHER CHRYSLER OR NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION OR BOTH VERY SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593345May 22, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE STRUCTURE), HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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