Jeep Liberty Complaints

8,882 consumer complaints on file.

#10637046September 17, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE DEALER STATED THAT THE VEHICLE COULD NOT BE REPAIR FOR THREE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637031September 17, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER DRIVER NOTICED THAT THE REAR DRIVER'S SIDE WHEEL WAS WOBBLING. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE REAR LOWER ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637036September 17, 2014
ENGINE
DURING PRODUCTION OF MOST JEEP MODELS USING THE JR ENGINES, THERE WAS AN ISSUE IN THE COOLING SYSTEM CAUSING BLOCKAGE OF THE HEATER CORE, RADIATOR, ENGINE BLOCK, THERMOSTAT, AND/OR WATER PUMP. THE ISSUE IS WELL KNOWN BY JEEP OWNERS FROM MAINLY 2010-2012 JEEPS, BUT CHRYSLER HAS REFUSED TO ADMIT AND FIX THE ISSUE. THE CAUSE OF THE ISSUE TYPICALLY HAS BEEN LINKED TO EITHER A) CASTING SAND USED IN THE PRODUCTION OF THE MOTOR, OR B) CHEMICALS IN THE COOLANT DEVELOPING A SAND-LIKE SLUDGE. MY EXPERIENCE HAS BEEN TWO FAILED HEATER CORES WITHIN 9 MONTHS OF EACH OTHER. THE FIRST INCIDENT OCCURRED ON 25DEC2013 AND WAS REPAIRED 30DEC2013 AT 68,345 MILES. ON A TRIP AWAY FROM HOME IT FAILED AGAIN ON 11SEP2014 AT 85,157 MILES. ON THE MOST RECENT OCCURRENCE, WHEN THE HEATER CORE CLOGGED AND BLEW, THE SYSTEM BLEW HOT STEAM INTO THE CABIN AND COOLANT (AROUND A TEMPERATURE OF 200*F) POURED ONTO THE PASSENGERS SIDE FLOORBOARD. LUCKILY I DID NOT HAVE THE HEAT VENTS TURNED TO ME OR HAD A PASSENGER AT THE TIME BECAUSE I OR MY PASSENGER WOULD HAVE LIKELY BEEN INJURED. THE SAFETY ISSUED CALLED INTO QUESTION DUE TO THE ISSUE ARE A) BURNS RESULTING FROM FAILURE OF HEATER CORE, B) BECOMING STRANDED WITH NO HEAT DUE TO HEATER CORE OR RADIATOR FAILURE, C) BECOMING STRANDED BECAUSE OF ENGINE FAILURE DUE TO OVERHEATING CAUSED BY CLOGGED COOLING SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633498September 16, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V25200 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633513September 16, 2014
EXTERIOR LIGHTING
AFTER TURNING ON THE HEADLIGHTS THEY FLICKER OR GO OUT COMPLETELY WHILE DRIVING. THERE IS ALSO A LOUD CLICKING NOISE FROM UNDER THE DRIVER SIDE DASH BOARD WHILE THE LIGHTS FLICKER. I'VE CHECKED MANY ONLINE WEBSITES/COMMUNITY FORUM SITES AND THERE ARE MANY POSTINGS ABOUT THIS SAME ISSUE FOR JUST ABOUT EVERY JEEP MAKE, YEAR AND MODEL. MANY PEOPLE HAVE REFERENCED ISSUES WITH THE MULTI-FUNCTION SWITCH. WITH THE NUMEROUS PEOPLE REPORTING THIS DANGEROUS ISSUE (DUE TO THE LIGHTS GOING OUT WHILE DRIVING AT NIGHT AND SOME PEOPLE HAVE EXPERIENCED ISSUES WITH AGGRESSIVE DRIVER THINKING THE PERSON IN THE JEEP WAS FLASHING THEIR LIGHTS IN AN AGGRESSIVE MANNER) I'M SURPRISED THEIR ISN'T A RECALL OR TECHNICAL SERVICE BULLETIN...THE LOCAL DEALERSHIPS HAVE CONFIRMED ON MULTIPLE CALLS THEY WERE NOT AWARE OF ANY TECHNICAL SERVICE BULLETIN FOR THE LIGHTING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633586September 16, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633620September 16, 2014
FUEL SYSTEM, GASOLINE
RE: NHTSA RECALL# 13V-252 HAD OUR VEHICLE INSPECTED JAN-14. VEHICLE IS ONE THAT IS UNDER THE SAFETY RECALL. DEALER STILL DOES NOT HAVE PARTS - WAS TOLD CHRYSLER IS SENDING DEALERSHIPS LIMITED QUANTITIES EACH WEEK AND WE ARE ON THEIR LIST TO RECEIVE THE PART & INSTALLATION WHEN OUR NAME FINALLY COMES UP. I FEEL 9 MONTHS IS EXCESSIVE FOR REPAIR AND CONCERN IS GROWING. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633616September 16, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633655September 16, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633671September 16, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633677September 16, 2014
ENGINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633755September 16, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED A SECOND NOTIFICATION HOWEVER THE PART WAS STILL NOT AVAILABLE FOR THE REMEDY. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633150September 15, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/23/2014*LJ UPDATED 4/7/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633139September 15, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT MENTIONED THAT WHEN THE STEERING WHEEL WAS TURNED RIGHT OR LEFT, THE VEHICLE WOULD MAKE A LOUD POPPING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND MADE THE CONTACT AWARE THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION). THE FAILURE MILEAGE WAS 141,000. UPDATED 10/22/2014*LJ THE CONSUMER STATED THE VEHICLE WAS DANGEROUS TO DRIVE. THE SUSPENSION WAS LOUD AND BEGAN TO TURN SLIGHTLY. UPDATED 4/2/2015 *JS*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633200September 15, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS UNAVAILABLE AND THERE WAS A WAITING LIST OF OVER 100 VEHICLES. THE DEALER ALSO MENTIONED THAT THE MANUFACTURER WAS ONLY ISSUING 20 PARTS AT A TIME. THE MANUFACTURER WAS MADE AWARE OF THE DELAY ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/24/2014*LJ UPDATED 04/20/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633188September 15, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633192September 15, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. AFTER REFUELING THE VEHICLE, THE CONTACT NOTICED FUEL LEAKING FROM THE FUEL TANK. DUE TO THE FAILURE, THE ODOR OF FUEL WAS PRESENT IN AND AROUND THE VEHICLE. THE CONTACT NOTIFIED THE AUTHORIZED DEALER SEVERAL TIMES AND WAS WAITING FOR A REMEDY TO BE DETERMINED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633209September 15, 2014
ENGINE
I WAS DRIVING OUT OF MY NEIGHBORHOOD AND MY CAR JUST SHUT OFF. I HAD TO TURN THE KEY OFF, PUT IT IN PARK AND RESTART IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633333September 15, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER COULD NOT REPAIR THE VEHICLE FOR ONE YEAR AND FOUR MONTHS SINCE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633324September 15, 2014
FUEL/PROPULSION SYSTEM
RECEIVED NOTICE ON N46 RECALL THAT HITCH WAS AVAILABLE TO INSTALL TO TAKE CARE OF GAS TANK ISSUE. CALLED LOCAL DEALER LOCHMANDY MOTORS OF ELKHART INDIANA TO SET UP DATE AND TIME. I WAS TOLD IT WAS A CLASS 2 HITCH WITH A 2" RECEIVER. I SAID I WAS REMOVING MY OLD HITCH THAT WAS GETTING RUSTY . HE SAID HE HAD TO ORDER PART AND I WILL HAVE TO MAKE THE APPOINTMENT WHEN IT CAME IN. IT CAME IN AND I MADE THE APPOINTMENT FOR INSTALL AND AGAIN QUESTIONED THE RATING AND RECEIVED THE SAME ANSWER. I STOPPED IN 3 DAYS BEFORE MY APPOINTMENT TO TAKE A LOOK AT THE HITCH AND I WAS SHOWN THE HITCH AND WAS TOLD IT IS NOT MEANT TO BE USED TO TOW. I QUESTIONED THIS AND WAS TOLD HE KNOWS I TOW AND AND LONG AS I DO NOT TRY TO TOW AS BIG AS A HOUSE LIKE SOME PEOPLE DO, THEN I SHOULD BE FINE. I WAS AGAIN TOLD IT WAS A CLASS 2 AND WE BOTH MENTIONED WE SEE THE 2" RECEIVER. ON DAY OF INSTALL I CALLED CHRYSLER MAIN OFFICE DIRECTLY TO FIND OUT THE RATINGS AND THEY SAID "NO" IT NOT MEANT TO BE USED TO TOW AND IT IS JUST STRUCTURAL. SHE SAID THE DEALER KNOWS THIS AND THEY HAVE A TAG THEY PLACE ON THE HITCH AFTER INSTALL STATING THIS AND I MUST SIGN OFF ON THIS. AT THE TIME I LOOKED AT THE HITCH AT THE DEALER BEFORE INSTALL HE SAID THERE IS NO TAG AND 1 WILL PLACED ON IT AFTER INSTALL. I CALLED LOCHMANDY MOTORS RIGHT BACK AND TOLD THEM TO REMOVE IT FROM MY JEEP. THE PUBLIC AND NHTSA ARE BEING MISLEAD BY CHRYSLER AND THE DEALER AND SOME ONE IS GOING TO GET HURT TRYING TO TOW WITH THIS UNIT. HOW MANY PEOPLE WITH DISREGARD THE LABEL OR HAVE IT REMOVED AND THEN THE NEXT OWNER PAYS THE PRICE. CHRYSLER KNOWS THIS WILL HAPPEN. I WILL AGAIN HAVE TO SPEND MONEY FOR AN AFTERMARKET PART TO FIX A CHRYSLER FATAL DEATH ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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