Jeep Liberty Complaints

8,882 consumer complaints on file.

#10638056September 22, 2014
FUEL/PROPULSION SYSTEM
SAFETY RECALL ON VEHICLE, RECEIVED NOTICE TO REPAIR, MADE APPOINTMENT WITH ELLIS JEEP, CANOGA PARK, CA. WHEN I ARRIVED AT ELLIS JEEP THEY DID NOT HAVE THE PART REQUIRED AND MADE MANY EXCUSES EXCLUDING WHY THEY DID NOT NOTIFY BY PHONE THEY DID NOT HAVE THE PART AND TO RESCHEDULE. I TOOK MY RIDE AWAY AND RETURNED HOME. I THEN CALLED VAN NUYS JEEP AND TOLD THEM THE PROBLEM, THE SERVICE MANAGER WAS VERY KIND AND ASKED IF I COULD BRING THE JEEP TO THEM AND HE WOULD SQUEEZE IT IN THAT DAY. I DROVE OVER TO THAT DEALERSHIP AND THE MANAGER FOUND A WAY TO DEAL WITH THE REPAIR WITHIN TWO HOURS. PRAISE IS DESERVED BY VAN NUYS JEEP AND DISGRACE UPON ELLIS JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638127September 22, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/9/14*CN THE RECALL WAS COMPLETED ON SEPTEMBER 23, 2014. UPDATED 01/08/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638131September 22, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638160September 22, 2014
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE REAR DRIVER'S SIDE WINDOW FAILED TO GO UP AFTER I HAD LOWERED IT A LITTLE BIT. THIS IS THE SECOND TIME THIS WINDOW HAS HAD THIS ISSUE AND WILL BE THE FIFTH TIME I HAVE HAD THIS ISSUE SINCE OWNING THE VEHICLE SINCE 2006. WHEN I CONTACTED THE DODGE / JEEP / CHRYSLER DEALERSHIP ABOUT THIS ISSUE, THEY TOLD ME THE WARRANTY WAS NO LONGER VALID, IN OTHER WORDS IT EXPIRED IN MARCH OF 2014 AND I WOULD NOW BE RESPONSIBLE FOR PAYING FOR ANY WORK NEEDED TO BE DONE TO REPAIR THIS WINDOW ISSUE. THIS DEALERSHIP DOES HAVE MY PRIOR RECORDS ON FILE IN THEIR COMPUTER SYSTEM OF THE 4 PREVIOUS TIMES I'VE BEEN THERE TO HAVE THIS ISSUE REPAIRED AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638171September 22, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE ). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/29/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638172September 22, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THAT MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637833September 21, 2014
AIR BAGS
A CAR GOT HIT BY A SEMI AND SPUN AROUND ON THE INTERSTATE AND HEADING STRAIGHT TOWARD ME, I STOPPED BUT STILL GOT HIT IN THE FRONT END ON THE DRIVERS SIDE (AIRBAG DID NOT DEPLOY) THEN I WAS HIT BY A SEMI ON THE BACK PASSENGER SIDE. HAD SIT BELT ON BUT STILL GOT JERKED AROUND AND INJURED MY NECK & BACK, MY RIGHT ARM HIT THE STEERING WHEEL AND SUSTAINED AN INJURY AS WELL (STILL GOING TO DOCTOR FOR ARM AND CHIROPRACTOR FOR NECK AND BACK). MY JEEP WAS TOTALED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10637729September 20, 2014
ENGINE
THE ENGINE IS BLOWN BECAUSE THE VALVE ISSUE THAT CHRYSLER IS VERY WELL AWARE OF. REGULAR MAINTENANCE AND PROPER OIL CHANGES TOOK PLACE. THE ENGINE THEY PUT IN THIS VEHICLE IS KNOWN FOR THIS ISSUE. THE VALVE BREAKS OFF AND DESTROYS THE ENGINE. THANKS GUYS. WAY TO OWN UP AND FIX YOUR MISTAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637782September 20, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
I RECEIVED A RECALL NOTICE N46/NHTSA 13V-252 WELL OVER 1 YEAR AGO FOR THE POSSIBLE FUEL LEAK IN A REAR END CRASH FOR MY 2004 JEEP LIBERTY. I HAVE BEEN IN CONTACT SEVERAL TIMES WITH THE DEALER TO ADDRESS THE RECALL. EVERY TIME I AM TOLD THEY DO NOT HAVE THE PARTS. I STOPPED BY ONE DAY AND ASKED AND WAS TOLD I COULD BE PUT ON A WAITING LIST BUT DIDN'T HAVE TIME TO LOOK UP MY VIN NUMBER ON MY PHONE. I CALLED THE NEXT DAY AND ASKED TO BE PUT ON THE WAITING LIST AND WAS TOLD THERE IS NO WAITING LIST. ON MY LAST CONTACT WITH THE DEALER I WAS TOLD THEY DO NOT HAVE THE PARTS, DO NOT KNOW WHEN THE PARTS WILL BE IN, AND DO NOT HAVE ANY KIND OF TIME FRAME FOR THE PARTS TO BE IN FROM THE FACTORY. I WOULD LIKE TO SEE A REMEDY FOR THIS RECALL SOMETIME IN THE VERY NEAR FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637455September 19, 2014
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO A DEALER, BUT THE REMEDY WAS UNABLE TO BE PERFORMED DUE TO THE FRAME BEING CORRODED. THE CONTACT WAS ADVISED THAT THE REPAIRS FOR THE CORRODED FRAME WERE NOT A PART OF THE RECALL REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637533September 19, 2014
STEERING:COLUMN
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE TURNING THE VEHICLE AT VARIOUS SPEEDS, THE STEERING COLUMN WOULD MAKE AN ABNORMAL GRINDING NOISE. FOLLOWING THE SOUND, AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE STEERING COLUMN CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE PARTS NEEDED FOR THE REPAIR WERE ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637537September 19, 2014
FUEL/PROPULSION SYSTEM
SINCE RECEIVING THE RECALL NOTIFICATION, I HAVE CONTACTED JEEP SEAVIEW SEVERAL TIMES TO GET THE POTENTIAL PROBLEM RESOLVED AND I AM BEING TOLD THAT ONLY LIMITED QUANTITIES HAVE BEEN SENT TO THE DEALERSHIP. I FIND THIS UNACCEPTABLE. IF THERE IS A RECALL THAT IS A PLANNED EVENT, SHOULDN'T THERE BE ENOUGH PARTS TO REPLACE DEFECTIVE ONES? AFTER ALL, YOU KNOW HOW MANY VEHICLES ARE AFFECTED AND IN WHAT AREAS OF THE COUNTRY YOU NEED REPLACEMENTS. WHAT'S THE DELAY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637185September 18, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637256September 18, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637346September 18, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636923September 17, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636916September 17, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636948September 17, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636993September 17, 2014
TIRES, STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR DRIVER SIDE TIRE EXPLODED AND CAUSED THE FENDER, REAR BUMPER, AND REAR LICENSE PLATE TO DETACH FROM THE VEHICLE. THE CONTACT BELIEVED THAT THE FAILURE WAS A DIRECT RESULT OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). IN ADDITION, THE HATCH DOOR FAILED TO OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637020September 17, 2014
SUSPENSION
RECALL #L27 RECALL ISSUED TO "NORTHERN STATES" FOR THE EFFECT OF SALT ON LOWER REAR ARMS. I LIVE IN RUIDOSO NEW MEXICO IN A SNOW/SALT AREA AT 7,000 FOOT ELEVATION. I ALMOST HAD A WRECK WITH THE LOWER REAR ARMS MALFUNCTIONING. I HAD THE CAR REPAIRED AND THEN FOUND OUT THERE WAS A RECALL ISSUED YEARS BEFORE. CHRYSLER HAS REFUSED TO PAY THE INVOICE FOR FIXING THE LOWER REAR ARMS. THEY CLAIM THE RECALL IS FOR "NORTHERN STATES" ONLY. SORRY, THIS APPEARS TO BE A CHRYSLER FINANCIAL DECISION. SINCE THEY ADMIT THAT SALT CAN NEGATIVELY EFFECT THE LOWER REAR ARMS, THE ERROR SEEMS TO BE CHRYSLER DEFINING WHERE IN THE COUNTRY THERE ARE HEAVY SALT/SNOW WINTERS. I AM SIMPLY THANKFUL WE DID NOT HAVE A WRECK AND WANT REIMBURSEMENT FOR THE REPAIR. I FEEL IT IS GRAVE MISTAKE NOT TO HAVE THE RECALL APPLY TO JEEP LIBERTY 2014. IF THE CAR IS NOT IN A SALT/SNOW AREA THERE SHOULD BE NO REASON FOR RECALL REPAIRS. IF A CAR IS USED IN A SALT/SNOW AREA ANYWHERE IN THE UNITED STATES AND IT IS IMPACTED BY SALT THEN THE RECALL REPAIR SHOULD BE COMPLETED. AND--IT IS THE RIGHT THING TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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